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Running head: IDENTIFYING ORGANIZATIONAL CHANGE MANAGEMENTIdentifying Organizational Change ManagementName of the StudentStudent IDName of UniversityAuthor Note
2IDENTIFYING ORGANIZATIONAL CHANGE MANAGEMENTIntroduction: In the twenty first century, aged care service sector has been undergoing a significantchange in Australia. The transformational motif of the aged care sector has been taking into orderthe impressive understanding of technological intervention and change management in humanresource department so as to provide better service to the aged population in the country.According to Frankland et al., the change management in an organization is an integrated systemthat has been taking into order the basic requirement of how these changes are occurred andaddressed through the amalgamation of different conceptual understandings. The scholars havealso stated that an integrated system in order to manage changes in regulatory and non-regulatoryneeds for business or non-business activities associated with industrial and/ or commercialfacility is highly essential (Bernoth et.al, 2014). It can thus be stated that this is a controlledidentification and implementation of changes within a system. In this regard it can thus be statedthat in most of the cases there has been taken into certain consideration pertaining to the effectiveunderstanding that these activities are highly commercialized through effective acceptance of thechanges[ CITATION Kho162 \t \l 1033 ].Models UsedThe following essay is going to focus on the effective change management system thathas been brought in to effect in the Aged Care Service Sectors in Australia.The essay is thuspurposed to the analysis of the change management brought into effect during the operationalperformance within the social aspect. The analysis is based on different analytical tools andchange management models- namely Lewin’s Change Model and Kotter’s 8-steps model ofchange management. The aforementioned models are quite apt and helpful for the intelligibility
3IDENTIFYING ORGANIZATIONAL CHANGE MANAGEMENTof an individual pertaining to effective change management system in the country [ CITATIONBar14 \l 1033 ].It begins with the workforce change management strategy where the social intervention isconsidered to be an effective determinant of the change. In an aged care sector, workforce playsan important role that is highly effective for the entire case for its different change managementapproaches. In this case, a guideline of change by the Government of Australia has beeneffectively helpful for the practitioners and the organizations so that they can provide betterservice to the aged people. According to the guidelines provided and directed by the AustralianGovernment, major focus has been put upon the change in the workforce or the human resourcemanagement. Since effective, responsible, skillful and competent workforce is highly impactfulfor the betterment in service provision to the majority of the aged population in the country, thishas to be taken into certain consideration pertaining to the fact that in most of the cases, effectivemeasures need to be taken. Change management in the workforce is not a major strategy playedonly in the aged care sector but it is also planned in the related sectors such as the disabilitysectors and others. According to the report published by the Productivity Commission of theNational Disability Insurance Scheme (NDIS), change management pertaining to the workforcein a country is highly effective important to excel the quality of service provision to thecountrymen (ndis.gov.au., 2017). Problems Identified in Aged Care It has been observed that the aged care reforms and changes are being gradually implementedin three phases_i)2012-13 and 2013-14
4IDENTIFYING ORGANIZATIONAL CHANGE MANAGEMENTii)2014-15 and 2015-16iii)2016-17 and 2021-22The problems have been identified with close observation of the workplaceenvironment. Following problems have been identified:a)The workers are detached from the work they are deployed to dob)There is a lack in multidimensional skill of the workers c)The new technologies are scarcely accepted and utilized by the employeesd)There is a communication gap between the service providers and the patients Outline of the ChangeIn the very first phase different packages and supplements have been introduced. Followingis the outline of the changes that were introduced in the first phase of aged care reform:i)New Home care packages ii)Introduction of My Aged Care through which national contact centre was built sothat the service can be conveyed to the greater number of the clients iii)Establishment of the Australian Aged Care Quality Agency iv)Launching of the Aged Care Pricing Commission Approach for Managing ChangeTaking the aforementioned guidelines into consideration, some effective changemanagement strategies are to be taken into account. Following is the outline of the identificationof the setbacks that would lead to the proposed changes:
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