Essay on Ethical Dilemma faced by Samsung
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Added on 2020-05-11
Essay on Ethical Dilemma faced by Samsung
Added on 2020-05-11
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Running head: Ethical Dilemma faced by Samsung 1Management theory and practiceEthical dilemma faced by Samsung
Ethical Dilemma faced by Samsung 2Introduction An ethical dilemma is considered as a problem of decision making between two possible moral crucial, neither of which is certainly acceptable or preferable. The complexity rises out of the situational conflict in which obeying one would result of misbehaving. The essay will reflect the ethical dilemma of Samsung Company and show the two major ethical issues of the company. There are various concepts and theories which can be applicable for managerial ethics.Samsung is the multinational company and it has a powerful influence on South Korea’s economic development, media and politics (Shin & Kim, 2015). The ethical dilemma of Samsung Company is offering bribe by Samsung vice chair Lee Jae Yong and Samsung Galaxy Note 7 product recall. It has been argued by Mitroff, (2016), that Samsung has efficient management and able to resolve the issues within the company but company should move out from the ethical dilemma before ruining the reputation of the company. Company must apply thecertain ethical theories for improving the condition of the company and should develop policy which should be applicable on each employee of the company.
Ethical Dilemma faced by Samsung 3Samsung is the multinational Korean company which manufactures number of electronic products. It is a global leader in batteries, TVs, screen technology and designing of chip. Samsung is a company that run with new generation and implements new strategies in its existing products and innovate new products so that organization can fulfill the demand of customers and success to initiate new technology in the world. Ethics play a major role in the company because it directs that what is right or wrong. It is stated in the news paper of The New York Times. (2017), The Samsung Company recently has faced two issues related to ethical dilemma that is corruption practice of offering bribe by Samsung vice chair Lee Jae Yong and former South Korean president. He was effective to run the world’s biggest cell phone maker in place of his ailing father, stood charged of bribery and fraud linking to payoffs to Park confidante who involved in the $250 billion on the behalf of company.He was arrested on corruption charges (Campbell, 2017). Another ethical dilemmaof Samsung is Galaxy Note 7 product recall. Samsung is engaged in a product recall for its phone Galaxy Note 7 when Samsung recalled first time in early September when a battery of the phone exploded and burst into flames. Samsung galaxy Note 7 was the latest creation by Samsung. Samsung has been suspended sales of the phone of Galaxy Note 7 and announced an informal recall. It has been found that a defect is in the manufacturing in the batteries of phone which is being the cause of overheating, resulting in fires and explosions. The phone was caught fire due to its design failure in the battery and manufacturing defect. It is the big ethical dilemma for the Samsung Company because it used lithium-ion batteries containing flammable chemicals which are considered as theseparated from the structure of the battery (Resick, Hargis, Shao & Dust, 2013). The impact of this ethical dilemma had bad impact and the entire company had to suffer due to his corruption attitude. The belief of many stakeholders has influenced and they have
Ethical Dilemma faced by Samsung 4started to think twice before investing in the company. Samsung, generally, produces mobile phones with new technology and galaxy note 7 phones was expected to overcome the Apple Iphone 7. It was promised by company to replace the battery which would be reliable but it was wrong commitment by Samsung because the replaced battery has caught fire too. Lack of ethics presents poor management and reduces the trust of clients over the company (Clarke & Boersma,2017). These ethical dilemmas are responsible for losing credibility of Samsung. The corruption was done by the head of the Samsung Company. However, he was arrested and jailed for five years due to involved in corruption. It influenced the reputation of the company. Indeed, it is a massive waste of resources. However, Samsung had been working on numerous initiatives designed to quell pressure.Ethical theories are beneficial for the company in providing a base while evaluating the ethical content of an act. Utilitarian approach is considered as the normative theory and it shifts further than the scope of one's own interests and takes into description the interests of others. It defines that moral behaviors generates the good environment in the company. As per this approach, the decision maker is predictable to consider the influence of each alternative decision on entire parties and consider one that optimize the content for the huge number of people because it is notvital that actual computations are easy, they can be complex (Hotel, 2014). It is the view which givespreference to the cost and advantages of action taken. It is the ethical consideration which isnot following by Samsung Company and it can be seen in the report of news and newspaper that Samsung is highlighted in the headlines of newspaper due to its unethical behaviour. Samsung took step initially related to the ethical dilemma but it is unable to follow the guidelines of utilitarianism. Utility is considered as a tendency of a product to generate the happiness or prevent unhappiness for an individual. Samsung has produced a phone which was not good for
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