Leadership & Decision Making Value
Added on 2020-05-16
12 Pages3341 Words69 Views
Leadership & Decision Making Value
Leadership & Decision Making Value 1Leadership & Decision Making ValueThe leadership and decision making leads to the success of the organizations in the competitive world. The requirement of the effective leaders is increasing the market because an effective leader can make decisions for the welfare of the company as well as for achieving the goals of the company. The paper talks about the Samsung Company, as it has been in news during the past two years. The ethical dilemma was recalling of Samsung Note 7 which raised a big question on the abilities of the company. Along with this, the paper shows the theoretical concept related to the ethics and the leadership styles.Samsung Group is a South Korean international conglomerate with the head office in Samsung Town, Seoul. The company offers a wide range of products in the market which includes home electronics, smartphones, tablets, TVs, and many others. The Samsung group is the largest businesses in Korea and this is clear from the total exports of the country. The one-fifth of Korea’s total exports is captured by company (Samsung, 2017). Samsung Company recalled Note 7 as it was not safe to be used by the customers in the year 2016, this was an ethical dilemma faced by the company. The company declared an extended voluntary recall on all the new and replacement Galaxy Note 7 devices that are exchanged and sold in the US. Samsung galaxy note 7 is a unique phone introduced by the company but in the year 2016 company recalled all the units because the phone caught fire (Samsung, 2017). Samsung said that the issue took place due to the overheating of the batteries of the phone. The company recalled the devices posing a fire when they got to know that the reports related to the fire on the phone. The company recalled approximately 1.9 million Galaxy Note 7 devices in the U.S. after getting approximately 96 reports of the phones overheating and
Leadership & Decision Making Value 2some of the phones were fully burned and properly damage. This is an ethical dilemma which was faced by Samsung in the year 2016 and this raised a question in the mind of the people Is Samsung is an ethical company or not (Dolcourt, 2017). The ethical theories are helpful in understanding the different kinds of ethical dilemma faced by the companies. The ethical theory is the approach which shows how one can handle the decisions related to the products (Melden, 2013). There are two ethical theories that how Samsung took decisions when they faced an ethical dilemma. Utilitarianism; this theory shows how the company makes the fair decisions for their products so that they provide the least harm to the stakeholders. Considering the outcomes of the action, the company has to make the decision that provides the least harm to the parties involved in the case (Hamilton, 2018). This is related to the case of Samsung as, after the launch of the Galaxy Note 7, the company got to know about the fact that the phone caught fire and these phones were getting a blast. Later the brand took the decision to recall the phones or batteries so that it will create less impact on consumers of the phone. The company shared that there was a problem in the batteries of phones.This shows that the company took the decision after evaluating the action which took place.Virtue, another theory which is very different from the other theories of ethics in this it looks at a company’s reputation, not necessarily his actions. In simple words, this theory reflects the company reputation in the market not about its activities in the market (Murphy, 2010). In theSamsung ethical dilemma, the virtues of the temperature and courage were violated by the Samsung products posting as a safety and health risk to end users. Samsung released the new Galaxy Note 7 in the market in the year 2016 which exploded due to the battery issues. Then the result of the incident was company recalled the phones. Later the company confirmed that some of the batteries sourced from Amperex Technology limited were omitted insulation tape in the
Leadership & Decision Making Value 3battery due to which the batteries blast (Shamsi, Ali, & Kazmi, 2017). This case highlighted that the company didn't check the safety of the product as they were in rush to release the product in the market due to this omission of safety check several incidences took place in the countries andpeople suffered due to the blast. For instance; a 4-year girl suffered second-degree burns on her face when she was sleeping and his dad's phone exploded. These theories show the relation of the ethical dilemma of the Samsung Company.Maintaining the ethics in business operations is possible because of the effective leaders and with their ethical decision making. Leadership is an ability or authority that direct or guide others in accomplishing the goals and objectives of the company. It has an important impact on ethical decision making because the leaders have the authority to inspire and implement the ethical organization's policies and regulations according to their point of view. The leaders are the one who can manipulate or influence the organization's corporate culture (Selart, & Johansen,2011). The ethical leaders of the company are the one who is likely to have employees that follow their example and less likely to have the deviants that lead to the challenges in the organization. This clearly shows that the ethical leadership and decision making are connected with each other. Samsung is well-known company across the world along with this the company has operations in numerous countries which clearly shows that the company is able to recognize, analyze and maintain the different laws, practices, and regulations in the countries while performing the business operations in the ethical and lawful manner (Samsung, 2017). It is challenging for the companies to analyze and maintain the activities in an ethical manner and thisis the reason some companies might face some of the ethical dilemmas not intentionally. The company report says that they are able to manage the ethics in their business activities. The
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Essay on Ethical Dilemma faced by Samsunglg...
|13
|3774
|2751
Principles of Management - PDFlg...
|6
|1189
|106
Galaxy Note 7 recall recall rescheduledlg...
|10
|2221
|305
Leadership and Management Theory and Practicelg...
|1
|947
|488
Leadership and Management issues in Samsunglg...
|5
|689
|211
Case Study: Business Ethicslg...
|10
|2630
|262