Ethical Issues in Hospitality and Tourism Industry (Doc)
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Added on 2020-03-16
Ethical Issues in Hospitality and Tourism Industry (Doc)
Added on 2020-03-16
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Running head: HOSPITALITY AND TOURISM INDUSTRYVanuatu’s Broken DreamsName of the student:Name of the university:Author note:
1HOSPITALITY AND TOURISM INDUSTRYEthical and governing issues presented in the video:The video highlights the fact that there are no changes made in the condition ofVanuatu. Vanuatu is often used as a tourism market by the P&O cruise ships who only aims tomake their profit. It is not necessary for a company like the P&O cruises to only, increase theirmonetary freedom but also to help in development of the place that gives them the chance togrow (Coles et al 2013). Experiences in Vanuatu clearly show that the hospitality and tourismindustry of Australia fails to perform their corporate social responsibilities. The ethical issuesthat the video highlights are many and they are difference between expectations and reality, self-regulatory limits, unable to reach out to the poor. The difference between the reality andexpectation is because the local communities in Vanuatu were to get large help from the cruiseships but unfortunately, there was nothing done for the sake of the local communities (deGrosbois 2012). There are many other secondary help, that was assured to the people but nothingwas fulfilled. The reality that the video depicts is a critical story. They lack a proper sewagesystem, toilet system, electricity facility and their whole livelihood is a struggling one in spite ofthe fact that the place they live in is the one that the tourist favours a lot (YouTube 2013). Flavioexpresses his problems by highlighting the fact that in spite of the presence of the cruise everyyear there is lack of fortune. He highlighted that they only earn for a few days when the cruisevisits them otherwise they live a tough life. No financial report was published until the year of2012 (YouTube 2013). The management summed an amount of 800000 dollars in order toimprove the condition of Vanuatu and the amount was used in designing toilets and otherfacilities for the tourists. The video presents the sufferings of the families as well as of the villageleader marking their struggle. The video also shows that the tourists do not have faith on thelocal community peoples and they feel they lack in experience.
2HOSPITALITY AND TOURISM INDUSTRYEthical practice of P&O cruises:P & O Australia was forecasted to improve the location and facilities of the localcommunity in Vanuatu as well as their social well-being. A P & O cruise every year visits theisland with hundreds of tourists (Pocruises.com.au 2017). The P & O Cruises of Australia wouldhave invested their money more on training and helping the community members in developingtheir own businesses, the condition of the place would have been much better. The P&O cruisescompany believes that in case the local people are made financially independent their tourismbusiness will be hampered. Even after 30 years of independence and 10 years of P&O Australiacruise services, the local community has experience of any improvement on their lifestyle, whichwas a prior promise of the company before they started their journey on the island (Allen 2015).In reality, P&O did very little for the sake of the people and did almost nothing at all in order toimprove the economic condition of the island. The distrust regarding the capability of the localcommunity’s for handling a huge amount of money keeps the people more under the problems.This assumption of the P&O cruises is stated as a wrong one by Mr. Barnabas who hassuccessfully involved many local people in micro business operations. Even if the annual reportson the P&O cruises highlights the fact that they are continuously working with the people ofVanuatu in order to encourage sustainable experiences, the video says a different story. Thevideo shows that the local people of Vanuatu are not at all helped by the cruise (Allen 2015).Hence, it is not wrong to say that even if the cruise aimed to help the islanders of Vanuatu, stillthey did not fulfill their promises and as the result of which the people have no idea where themoney for their development went. If the cruise had worked following their corporateresponsibility towards the islanders, then they would have helped in the lifestyle improvement of
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