Importance of Active People Management in Improving Organizational Performance and Staff Wellbeing at Winchester Homes

The report analyses the importance of active people management in improving organizational performance and staff wellbeing at Winchester Homes. It evaluates the factors affecting staff performance and wellbeing, appropriate development methods, and provides recommendations to improve staff performance and wellbeing.

Running head: MANAGEMENT
Management
Name of the Student
Name of the university
Author note

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Executive Summary
The report has thrown light on analysing the importance of active people management which
is necessary for the organisations to improve the overall organizational performance. Proper
evaluation of the different factors has been examined which affected the performance of the
individuals and well being of the individuals negatively. The appropriate methods of
development have been investigated which helped in managing the performance of staffs
appropriately. The different recommendations have been provided to the respective
organization to improve the overall performance and reduce the turnover of the employees to
become more competent in their approaches.

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Table of Contents
Introduction................................................................................................................................3
Importance of Effective People Management in Improving Organizational Performance and
Staff Wellbeing at Winchester Homes.......................................................................................3
Evaluation of Factors Affecting Performance of Staffs and Well-Being at Winchester Homes
....................................................................................................................................................4
Appropriate Development Methods and Techniques Used to Train and Develop Staffs..........5
Recommendations to Improve Staff Performance and Well-Being at Winchester Homes.......7
Conclusion..................................................................................................................................9

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Introduction
The report throws light on analyzing the importance of active people management
which will improve the wellbeing of the staffs and improve the overall organizational
performance. Based on the case study of Winchester Homes, it can be analyzed that the main
problem faced by them is that there is a lack of flexibility and communication in developing
the staffs. There is a lack of management support and commitment among the crews as they
have pointed out differences which affected the motivation among the employees. There has
been no motivation as there is a lack of motivation as the salaries were low in comparison to
working in other companies. Proper development of methods is required to be analyzed
which will improve the overall situation in the organization appropriately.
Importance of Effective People Management in Improving Organizational Performance
and Staff Wellbeing at Winchester Homes
As commented by Wu et al. (2016), employees with a high level of engagement in the
workplace are likely to contribute more towards the success of the organization. The main
reason is that the employees can apply themselves above and beyond the fundamental limit
which will be helpful in accomplishing the tasks and help the organization to achieve the
goals. The research has shown that the employees who consider themselves as working for
the different active managers will be competent in managing the various activities.
The primary significance of commitment among the employees is that it will reduce
the conflicts and level of workload among the employees. As per the effective people
management, the supervisors need to support the performance development as the primary
duty is to create development plan during performance planning cycle as it will improve the
overall scenario of the organization and it will allow the company to gain competitive

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advantage. Due to ineffective people management, it can lead to low commitment, and little
engagement inhibits employee development which can affect the overall scenario of the
organization negatively.
Firstly, there should be flexibility in the working arrangements of the employees
working in the organization which will lead to a huge boost in productivity along with
providing an emotional and mental break from long commute at the workplace. The
respective organization requires to allow the employees with the flexibility of working at
custom hours as it will be a great help to achieve the work-life balance which is essential for
the wellness.
Additionally, there should be the encouragement of healthy lifestyles among the
employees as the wellness programs will improve the health of the employees and reduce the
stress among the employees. There can be an offering of incentives for the employees along
with increasing physical activity. Feedback is the crucial element of the engaged and
supportive workplace by providing constructive and positive feedback which will help the
employees in becoming more relaxed in performing the activities (Schulte et al. 2015).
The organization needs to provide a supportive environment by implementing the
performance appraisal schemes in every quarter which emphasizes the wellness of
employees as it will improve the well-being of the individuals. The supportive leadership and
management personnel who have high integrity will help in treating employees in a
consistent and fair manner. There should be the inclusion of employee recognition through
proper coaching and training which will give employees the opportunity to develop
professional skills along with their careers (Temminck, Mearns and Fruhen 2015).

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Evaluation of Factors Affecting Performance of Staffs and Well-Being at Winchester
Homes
From the case study, it can be analyzed that there are different factors which are
affecting the performance of the staffs along with wellbeing in a negative manner. Firstly,
due to the lack of flexibility in the tasks performed by the employees in the organization, the
managers lack skills in developing themselves along with their staffs. Due to the same, it has
affected the morale of the employees which has increased the turnover of the crews from
25% to 38% in the last three years (Smedley 2017).
Furthermore, there has been an increase in sickness among employees working at
Winchester Homes as there is an overload of tasks performed by them. Due to the overload
of work and stress among the employees, it has affected the overall scenario negatively, and
they are leaving the job and applying for other jobs at supermarkets which are close to
wherein they stay (Sarangi and Shah 2015). The other issue which has been considered is
relating to the less salary paid to the employees working at Winchester Homes as in the last
one year there has been only 1.5% increase in the wage of the workers which was not
sufficient and the concerns of the employees kept on increasing (Müller et al. 2016).
These are the primary reasons which affected the performance of the staffs as there
was a lack of motivation among employees and it changed the overall productivity of the
organization negatively. Lastly, few employees were raising concerns of not staying in the
UK due to the Brexit concern and three returned home as one felt that the manager was
not welcoming in approach which was demotivating (De Simone 2015).
Appropriate Development Methods and Techniques Used to Train and Develop Staffs
To become more effective in retaining the staffs in the organization, it is essential to
train and develop the teams as they will be able to provide professional service along with

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high quality care to the individuals which is crucial at Winchester Homes. The different
development methods which can be analyzed by the organization for generating better
results. In this regard, proper training on essential skills and competencies is necessary and
mandatory to motivate the employees to perform the different activities positively that will
improve the overall scenario, and it will reduce turnover of the employees.
Creation of the Individual Development Plans is one of the methods wherein the
managers need to sit with the employee and discuss the individual interests along with career
goals. The development plan will provide a roadmap for the employees to analyze the
measurable goals and the realistic time frame in achieving the goals. There are various
departments, and for each of the departments, there will be the inclusion of the different
specialization which is required and necessary for analyzing the tasks in a more detailed
manner (Valmohammadi and Roshanzamir 2015).
In-house Professional Development is the other cost-effective method which will be
helpful in building talents and achieve the goals. In this particular method, there can be the
inclusion of the development of the skills of the existing staffs which will improve the job
satisfaction and it will increase the morale of employees positively. There can be the
inclusion of cross training the teams which will allow the individuals in viewing the project
or the tasks from a different perspective. With the proper cross-training, it will provide
flexibility in the scheduling the staffs that will assist in proficiently managing the tasks (Al-
Qallaf et al. 2018).
Additionally, the employees can be provided with self-study resources as in the age
of technology; there are different technologies which assists the employees in developing
specific skills which are required without the immediate attention and time. The company can
provide resources such as Lyndaa.com, through which the people can train themselves on

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their own through their own pace. With the help of such funds, it will increase the
productivity of the company more than 30% within a few years (Valmohammadi and
Roshanzamir 2015).
Lastly, the employer of the organization needs to set an example in front of the
employees as this will allow the employees in analyzing the value of development process
and develop the various skills both personally and professionally. By modeling such kind of
behavior in front of the employees, it will build credibility and trust which will be
encouraging the different employees in participating themselves in development-building
activities. By setting an example, it will become part of the continual process which will
nurture the growth of the organization appropriately (Gozukara and Simsek 2015).
Recommendations to Improve Staff Performance and Well-Being at Winchester Homes
There are different recommendations which can be provided to improve the
performance of the staffs along with increasing the well-being of the employees at
Winchester Homes. The various aspects which are required to be followed by the
management of the organization are as follows:
Communicating the clear expectations to the employees is mandatory as this will
help them in performing the tasks appropriately. The frequent communication is compulsory
as it is an excellent chance to improve the overall performance of the organization as the
objectives are explained clearly which will be beneficial for managing the expectations of the
employees. The management should have a welcoming approach towards the employees as
this will make the employees feel essential for the organization (Al-Qallaf et al. 2018). As the
primary approach of the company is to take care of the elderly individuals, it is necessary for
the managers to discuss the mission and vision to the employees and they will perform
accordingly.

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Proper creation of the comfortable working environment for the employees can
create a significant impact on the well-being of the individuals (Al-Qallaf et al. 2018). For
instance- There can be the inclusion of indoor plants which will release oxygen which will
boost ventilation in the workplace as the research has shown that more than 11% productivity
has been increased due to the improved quality of air. There can be a delegation of the tasks
among the different employees as this will help in reducing the stress among employees, and
it will assist the employees in performing appropriately without any stress (Buruck et al.
2016).
Performance Appraisals should be made consistent as the regular and timely
appraisals will increase the morale of employees in performing their best. From the
performance of the employees, there should be a hike in the salary which will be beneficial
for achieving the goals and keep the goals in the forefront of the daily tasks. Additionally,
there should be a hike in the salary which will help the company in retaining the staffs, and
it will reduce the turnover percentage to a high rate (Budworth, Latham and Manroop 2015).
The management is required to be transparent with the vision and goals of the
organization as transparency is the primary approach which is mandatory to be followed by
them to improve the overall workplace environment appropriately. There should be an open
floor for feedback along with listening to the employees as this will make the employees feel
that they are being heard and they can share their frustrations and opinions towards the
management of the company (Moen et al. 2016).
There should be the promotion of an atmosphere of the team spirit and celebration
for the employees such as there can be Rewards and Recognitions and Fun Fridays which
will motivate the employees in performing effectively and attaining the goals of the
organization (Khan et al. 2018). The performance of the employees soars when the

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individuals are happy and healthy and celebrating success is the other way of making the
employees feel that they are being valued and this will reduce the turnover of the employees
(Thomas 2016).
Lastly, empowering the employees to make them feel that they can adequately
perform their jobs as allowing of employees creates a significant impact on the success of the
business. Allowing of employees will encourage and motivate them to play at the optimum
level, and this will improve the performance of the organization, and it will lead to the
success of the company regarding providing quality services to the elderly individuals.
Conclusion
Therefore, it can be concluded that employee well-being and performance of the
employees play a significant role in managing the overall productivity of the organization
positively. The employee’s wellbeing plays a crucial role as it helps them in achieving the
goals appropriately and this will make them feel that they are valued and they are a vital part
of the organizational culture.
On the other hand, active people management is a crucial aspect to realize the work-
life balance as there is some individuals feel that encouraging the employees will result in a
more productive workplace and there will be no such inclusion of lack of job security among
employees. Empowering of the employees is necessary, and it has been provided which has
increased the overall commitment among employees and there can be different opportunities
among employees to learn and perform appropriately.

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