Evaluation of the Training Process - Apple Company

Human Resource
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
TASK 2............................................................................................................................................4
Covered in PPT...........................................................................................................................4
TASK 3............................................................................................................................................9
3.1 Evaluation using suitable training techniques.......................................................................9
3.2 Evaluation of the training process.......................................................................................10
3.3 Reviewing the success of the evaluation methods used......................................................10
TASK 4..........................................................................................................................................11
4.1 Role of government in training, development and lifelong learning..................................11
4.2 Impact of development of competency movement on the public and private sectors........12
4.3 Assessment of contemporary training initiatives................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Human resource development is the functional unit of the business organization which
focuses on training and development of the employees so that they will be able to enhance their
core competencies. It begins when the employee is hired in the company and continues through
orientation and training while providing various opportunities to them. The process of HRD
includes training, developing, managing and guiding staff to achieve personal as well as
organisational development (Werner and DeSimone, 2011). The company’s aims at growth in
expansion needs to have this feature in the organisational process which helps all the
departments to work together in harmony.
The present report is based on Apple Inc. which is an electronic and software company.
Along with this, they focuses on the designs and develops various products and services. It has
developed a reputation for encouraging individual development and training the employees to
provide best services. The company focuses on specialization in an area which enables it to
provide expert services in every function. The below mentioned report is based on the human
resource development which focuses on the different learning styles and theories that should be
followed by the manager of the firm. Along with this, it also focuses on the training and
development programs that are provided on the basis of the need of workers. Further,
government led skills development are explained in detail.
TASK 1
Learning can be defined as understanding and absorbing knowledge about something.
The different styles of learning depend on different people and their nature and experiences. Not
every individual is similar in nature therefore they have different methods of understanding
information through various media such as visual, reading,and experience. They all have
different impacts on people's mind and vary accordingly (Armstrong and Taylor, 2014). The
famous models given to understand the different learning styles are as follows:
Honey and Mumford model: This model provides four different learning styles namely,
Activist, Reflector, Theorist and Pragmatist. These learning styles are adapted according to the
circumstances and are not fixed as per the characteristics. It is a learning technique which
involves self development while performing tasks directly. . Activist means the person will try
anything to learn about it and are open minded and enthusiastic about the things. Reflector
involves people who analyse and observe all available information before taking action. Theorist
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is related to logical reasoning such as if anything has logic, principle and models behind it then it
will be considered as reliable whereas, pragmatist involve in learning through experimenting
principle and ideas practically.
Kolb's model: Another learning style model as given through research by Kolb. It also
has different stages such as concrete experience which includes learning through activities,
reflective observation is when a person reviews the past experience and acts according to it,
abstract conceptualisation method is when a person analyses a theory based on the observation,
whereas active experimentation involves planning to test a model or theory to gain experience.
Another style used in this method is assimilating which involves watching and then thinking on a
theory rather than the practical activity (Luthans and et.al, 2010). The next method of converging
includes doing practical and then thinking about the result the last method is accommodation
which states that using other people's analysis of information and products with practical
approach. This technique is being used widely as it involves experimenting and testing the
theories. .
Apple being a multinational company uses accommodating technique of Kobl's model
which involves experimenting actively instead of learning through models and theories. It
includes computer based experimentation and observation of the results. This is considered as the
best approach for technology based company as it has to test various developments practically.
Learning curve is a technique of presenting variation in the process of learning anything
on the basis of experience showed on graph. It shows that the repetition of a task by a person
decreases efforts put in for every next time. The data plotted on the graph will show increase in
learning on the basis of experience acquired by person which becomes stable after a saturation
point therefore forming a curve. This shows that the progress made by every person varies with
training and guidance provided accordingly (Vörösmarty and et.al, 2010). The role of learning
curve in an organisation is to measure performance of a person or a team according to the task
performed by them. I. This is used in the company to increase productivity and efficiency of
employees and reduce the cost incurring per task. It inculcates nature of specialization in the firm
which improves corporate image. Apple Inc. uses this method of measuring performances in the
company as it aims on employee’s specialization in the specific tasks. The approach has helped
the company in creating a strong brand value in providing expert services. Transfer of learning in
the workplace is the technique used to apply the prior knowledge to new tasks.. The different
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