This presentation covers the introduction to facility operations management, statutory regulations affecting operation facilities, health and safety measures, documentation required for compliance, and references. It focuses on the hospitality industry in the UK.
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FACILITIES OPERATIONS MANAGEMENT (Task 2)
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Content covered •Introduction •Statutory regulations which affect the operation facilities •Health, safety and environmental measures •Documentation required to account for compliance •References
Introduction Facilityoperationisthestrategicapproachthatinvolves managing all of people, process and other related assets that is requisite to carry out the day to day operations of facility. It mainly focus upondeveloping and ensuring efficiency of functions of various businesses from retail stores, hospitals, houses, hotels, commercial facilities, spaces etc.
Statutory regulations which affect the operation facilities Like every other country UK also applies various legislations that are essential to be followed by every business in order to safeguard interests of all people involved in it. There are a number of laws and regulations that are incorporate bu government for hospitality industry that ensures safety and security of clients, employees and other labours.
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Continue... Hotel is required to attain certification and various licenses with the local authorities for various facilities that hotel intends to provide to its customers. For instance license for serving liquor, certification for sound system, variousrequisite security and health related systems for ensuring safety of its customers and employees.
Continue... Hotel is also obliged to adhere by andincorporate its policies, programs and schemes in accordance to various labour laws such asEquityAct,2010,MinimumremunerationAct,Anti- discrimination act etc. that are enforced by UK government to safeguards rights of workers and to protect them from any kind of discrimination at their workplace.
Health, safety and environmental measures UK isthenation that is very strictwhen it comes to Health, safety and environmental measures that is requisite for hospitality industry to follow. Welfare of the people thus should bemain areas of focus for Holland Court Hotel who is subject to lower occupancies due to low maintenance and cleanliness and hygiene issues.
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Continue.... •Conducting brining and development of its employees •Proper implementation of laws •Other measures
Documentation required to account for compliance In UK there are various different types of licenses, permissions andcertificatethatorganizationsinhospitalitysectorare required to maintain. Holland Court Hotel is subject to take and maintainvariouscertificatesanddocumentsthatensures authenticityoftheiroperationsinrelationtostatutory compliance.
Continue.... The roleFO manager in this regard is to ensure that all operations and activities are conducting inas per incorporated laws and every facilities that is been offered is registeredand certified.
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Continue... •Licensing for conducting operations in hotel property •Licensesandcertifications •CertificationofHealthandSafetymeasuresusedasper standards
References Wei, M., Hong, S. H. and Alam, M., 2016. An IoT-based energy- managementplatformforindustrialfacilities.Applied energy,164, pp.607-619. Aaltonen, A. and et. al., 2013. Facilities management driving green building certification: a case from Finland.Facilities, 31(7/8), pp.328-342.