(PDF)Facilities Operations Management - Assignment
The assignment requires writing a report on facilities operations in the hospitality industry.
12 Pages4921 Words74 Views
Added on 2021-02-17
(PDF)Facilities Operations Management - Assignment
The assignment requires writing a report on facilities operations in the hospitality industry.
Added on 2021-02-17
ShareRelated Documents
FACILITIES OPERATIONSMANAGEMENT
Table of ContentsINTRODUCTION...........................................................................................................................4TASK 1............................................................................................................................................41.1 Responsibilities of the facilities manager for staff engaged in facilities operations........41.3 Responsibilities of facility manager towards customers..................................................71.4 Impact of facilities operations of employees and funding agencies.................................7TASK 2............................................................................................................................................82.1 Assess the statutory regulations which affect the operation facilities .............................82.2 Health, safety and environmental measures which have to be implemented by facilitymanager..................................................................................................................................82.3 Documentation required to account for compliance with statutory regulations and health,safety and environmental measures........................................................................................9TASK 3..........................................................................................................................................103.1 Development of effective systems for processing information and maintainingcommunications....................................................................................................................103.2 Identify the control systems required for effective facilities operations.......................103.3 Systems needed by facilities manager Holland Court Hotel for effective buildingmanagement..........................................................................................................................114.1 Evaluate the quality and effectiveness of facilities operations.......................................114.2 Procedures to analyze the quality and effectiveness of facilities operations..................12CONCLUSON...............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONFacility operation is the strategic approach that involves managing all of people, processand other related assets that is requisite to carry out the day to day operations of facility. Itmainly focus upon developing and ensuring efficiency of functions of various businesses fromretail stores, hospitals, houses, hotels, commercial facilities, spaces etc. The assignment is basedon Holland Court Hotel who has low star ratings as it experience low occupancy due to guest'snegative reviews related to cleanliness, maintenance and small rooms (Sliteen, Boussabaine,and Catarina, 2011). The report will discuss about the responsibilities of a facilities managerstowards staff, business operations and customers. It will also evaluate impact of employers orfunding agencies on facilities operations. Furthermore, the report will discuss statutoryregulations, various health and environment measures as well as documentation required toaccount their compliance. Lastly, it will give synopsis about identifying, developing anddeploying an effective system to support facilities operations management in context oforganisation. TASK 11.1 Responsibilities of the facilities manager for staff engaged in facilities operationsFacilities operations management can be defined as integration of its people, process andplace within the environment with the main purpose to improve the standard of life ofindividuals and to be efficient in delivering services which they are offering to their customers. Itencompasses in it a wide range of activities and services such as maintenance and cleaning,security, catering, health and safety, security, catering etc. that are to be inspected and supervised
FO manager to maintain effectiveness and efficiency of business operations (Abhulimen,Abhulimen Kingsley, 2012).(Source:How Facility Managers Contribute towards Effective FM Model Services, 2018)Scope of Facilities managementFacility management consists of two areas: space and structure including planning , designing, construction etc. and firm and people involving hospitality, marketing, catering etc. The scope of FM involves fire safety, security, cleaning and soft services, ground maintenances, health and safety, project management and so on. These activities form key areas of working in ahospitality industry. Duties of facilities managerFrom storage to physical office space, there are several operations areas that need to beconsidered and taken care for the smooth running of business operations. A facility manger is anindividual who is responsible for taking care of routine maintenance, upgrading facilities,improving and managing these systems to maintain efficiency (Wei, Hong and Alam, 2016).Facilities operations manger of Holland Court Hotel plays crucial role to handle the workforceand to provide them with proper working environment so that they can complete their tasks withbest of their capabilities. As Holland Court is facing issues related to lower occupancies,Illustration1: How Facility Managers Contribute towards Effective FM Model Services
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Facilities Operation Management | Assignment Samplelg...
|12
|4921
|23
Facilities Operations Managementlg...
|13
|541
|76
Facility Operation Management INTRODUCTION 1 LO 1 1 Responsibilities of Facilities Manager towards its staff, operational aspects of buildingslg...
|14
|4254
|249
Facilities Operation Managementlg...
|9
|365
|45
Facilities Operations and Management Project | Assignmentlg...
|12
|3758
|159
Facilities and operation management INTRODUCTION 3 TASK 13lg...
|12
|3543
|174