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Facilities Operations and Management Assignment Solved - Hotel Sophia

   

Added on  2020-10-22

9 Pages2843 Words125 Views
FacilitiesOperations andManagement

Table of ContentsINTRODUCTION ..........................................................................................................................2TASK 1............................................................................................................................................21.1 Responsibilities of the facilities manager for staff engaged in facilities operations.............21.2 Responsibilities the facilities manager has for operational aspects of the building.............31.3 Responsibilities the facilities manager has towards customers using the facility.................31.4 Impact on facilities operations of employers and/or funding agencies................................3TASK 2............................................................................................................................................42.1 Statutory regulations that will affect facilities operations in an agreed context ..................42.2 Health, safety and environmental measures that must be implemented by a facilitiesmanager.......................................................................................................................................42.3 Documentation required to account for compliance with statutory regulations...................5TASK 3............................................................................................................................................53.1 Effective systems for processing information and maintaining communications................53.2 Control systems required for effective facilities operations within an agreed context.........63.3 Systems needed by a facilities manager to support effective building management...........64.1 Appropriate criteria to evaluate the quality and effectiveness of facilities operations.........74.2 Implement evaluation and review procedures to analyze the quality of facilities operations.....................................................................................................................................................8CONCLUSION ...............................................................................................................................8REFERENCES................................................................................................................................9

INTRODUCTION Facilities management operations is most important factor in order to accomplish asustainable comparative edge in the marketplace. If the enterprise do not render expectedservices to the clients, that they will not return to these kind of service industry (OperationsManagement, 2014). In this assignment given topic is on the facilities operations management ofHotel Sophia in the London, UK. Facilities management is such hotel is more essential factor. Ifthe clients do not obtain accurate facilities in the business, the audience leave the organisationand won't return again (Alhyas and et. al., 2011). This report is divided into different partswhich include responsibilities and duties of the facilities operational management. Statutoryregulation act is also determined in this project. Effective and control system are needed tobuilding management which is also included in this assignment. TASK 11.1 Responsibilities of the facilities manager for staff engaged in facilities operationsFacilities managers has to play an essential and important role to give expected servicesto large number of clients. In the Hotel Sophia, there are different staffs working which occupiedin the facilities operations. The scope of facilities manager is classified into different partsincluding operations and maintenance, finance, facility function, real estate, communication,quality assessment and innovation, human and environmental factors, planning and projectmanagement and many other. There are some responsibilities and duties as a facility manager towards the hotel staff aredetermined as below: Employees engagement and welfare activities: In this role of the manager is to engageemployees in the decision making process and activities within the Hotel Sophia. They wouldsupport in generation of innovative plan and effective way in which business operation andfunctions could be made advanced and functioning according to budget planning (Botton,Cavalletto and Marmeggi, 2013). Training and development: It is another important role which is play by the hotelmanager is order to provide accurate training to their staff members. This will assist in acquiringaware of the quality of operating process and their activities within hotel operations. 2

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