Facilities Operations and Management Assignment - Hotel Sophia
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Added on 2020-10-22
Facilities Operations and Management Assignment - Hotel Sophia
Added on 2020-10-22
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Facilities Operations andManagement
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Responsibilities of facilities manager for staff engaged in operations.................................11.2 Responsibilities of facilities manager in respect to operational aspects of building.............21.3 Responsibilities of facilities manager has towards customers..............................................3TASK 2............................................................................................................................................4COVERED IN PPT.....................................................................................................................4TASK 3............................................................................................................................................43.1 Develop effective system for information processing and maintain communication...........43.2 System needed to support effective building management...................................................44.1 Evaluate quality and effectiveness of facilities operations...................................................54.2 Implement evaluation and review procedures.......................................................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
INTRODUCTIONFacilities operations and management is concept which defines various activities that isplanning, organising and implementing of resources in system. This helps executive to deliverquality items and services in market in according to needs and wants of people. Variousprogrammes in respect to cost reduction, preventive actions and arrangements of equipments toorganise business activities effectively and timely accomplish objectives. Present report is basedon Hotel Sophia which has outlet established in London, UK. Facilities operation managementrequire to enhance system and make modification in technology to deliver quality items andservices to customers (Battistelli, Baringo and Conejo, 2012). This assignment includesresponsibilities of facilities manager in respect to staff that execute operations, operationalaspects of building and customers. Along this, they even acknowledge impact of employers andfunding agencies on facilities operations. Statutory regulations are assessed by administration toformulate policies and design system accordingly. Under this report mention about develop anddeploy efficient system for information processing and maintaining communications. Thus,effective system helps management to control and examine quality of facilities operations;thereby implement evaluation and review procedures in firm. TASK 11.1 Responsibilities of facilities manager for staff engaged in operationsFacilities manager duty is to design system and utilise funds, material and manpowerefficiently. It is necessary that latest tools and techniques are implemented in system so that inhotel business operations are executed effectively. These are various activities that are performedby seniors to involve employees are stated below:Job description and clarity of role: Administration require to have complete knowledgeabout positions that are remaining vacant. Facilities manger duty is to provide tasks and duties tomembers in respect to their skills and abilities. Orientation and induction are organised byseniors to inform members about business environment and conditions. Apart from this,candidates are acknowledged tasks and targets required to be accomplished by them. This helpHotel Sophia to give quality items and services to customers (Drake and Spinler, 2013).Training and development: Facilities manager formulate appropriate training anddevelopment programmes to improve capabilities of subordinates. Sessions, meeting, conference1
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