Role and Effectiveness of Fair Work Ombudsman in Australian Employment Relations
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This essay discusses the role and effectiveness of Fair Work Ombudsman in Australian employment relations. It covers different theories of employment relations, the role of unions, government and employees, and the structure of Fair Work Ombudsman.
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Running head: EMPLOYMENT RELATIONS
Employment Relations
Name of the Student
Name of the University
Author note
Employment Relations
Name of the Student
Name of the University
Author note
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1EMPLOYMENT RELATIONS
Introduction
The assignment helps in understanding the role along with assessing the effectiveness
of the Fair Work Ombudsman in the Australian system of the employment relations. The
different kind of theories of the employment relations will be discussed with assessment of
the role of the unions, government and employers in the employment relation system in
Australia. Proper impact of the legislation on the employment relation practices has to be
analysed effectively as this will help in evaluating issues on practice of the employment
relations in Australia.
The main aim and purpose of the essay is to identify the issues along with the
analysing the effectiveness of the Fair Work Ombudsman in the Australian system of the
entire employment relations. The identification of the different changes in the labour market
of Australia has to be analysed effectively as this will help in understanding the different
issues effectively.
The structure of the essay will include the different kind of guidelines and other
measures for analysing the effectiveness of the Fair Work Ombudsman in the entire
Australian society to the entire workforce.
Overview of Fair Work Ombudsman
Fair Work Ombudsman is defined as independent statutory agency that is created by
Fair Work Act 2009. The FWO has different kind of offices through entire Australia that are
located in different regional areas and capital cities of the different territories. The role of the
FWO is to promote productive, cooperative and harmonious workplace relations. The entire
FWO helps in monitoring and inquire different kind of enforcement of the compliances on
the workplace laws (Berg et al. 2017).
There are different kind of free services that include:
Introduction
The assignment helps in understanding the role along with assessing the effectiveness
of the Fair Work Ombudsman in the Australian system of the employment relations. The
different kind of theories of the employment relations will be discussed with assessment of
the role of the unions, government and employers in the employment relation system in
Australia. Proper impact of the legislation on the employment relation practices has to be
analysed effectively as this will help in evaluating issues on practice of the employment
relations in Australia.
The main aim and purpose of the essay is to identify the issues along with the
analysing the effectiveness of the Fair Work Ombudsman in the Australian system of the
entire employment relations. The identification of the different changes in the labour market
of Australia has to be analysed effectively as this will help in understanding the different
issues effectively.
The structure of the essay will include the different kind of guidelines and other
measures for analysing the effectiveness of the Fair Work Ombudsman in the entire
Australian society to the entire workforce.
Overview of Fair Work Ombudsman
Fair Work Ombudsman is defined as independent statutory agency that is created by
Fair Work Act 2009. The FWO has different kind of offices through entire Australia that are
located in different regional areas and capital cities of the different territories. The role of the
FWO is to promote productive, cooperative and harmonious workplace relations. The entire
FWO helps in monitoring and inquire different kind of enforcement of the compliances on
the workplace laws (Berg et al. 2017).
There are different kind of free services that include:
2EMPLOYMENT RELATIONS
In order to create single point of contact that helps in providing reliable and timely
information about the workplace relations system and build effective and strong relationships
within industry, unions and other kind of stakeholders as well. Proper education is required to
be provided to the individuals about the different fair work practices along with rights and
obligations. Proper assessment of the different complaints or the breaches in the workplace
laws along with different kind of registered kind of agreements as well (Australia.gov.au,
2018).
Role of Fair Work Ombudsman
The Fair Work Ombudsman helps in managing and providing different kind of
information along with advice about the different workplace rights and duties of the
individuals who are working in different segments in Australia. The Fair Work Ombudsman
helps in offering the different individuals a single point of contact for the individuals in order
to get accurate and timely kind of information about the Australian Employment Relation
system (Fairwork.gov.au, 2018).
It can be seen that Fair Work Ombudsman office provides the employees along with
employers with free information along with analysis of the workplace rights and duties. The
FWO helps in conducting targeted audits and campaigns that will help in informing the
different employees regarding the different kind of obligations and it has to be analysed
whether they comply to the rules and regulations effectively or not. Fair Work Ombudsman
helps in including the different kind of leaves, payments along with wages and salaries that is
required to be paid to the employees effectively.
The main role of the FWO is to promote the productive, harmonious along with
cooperative workplace relations with the individuals in an effectual manner. It is required to
ensure that all the employees in the organization compliance with the workplace laws of the
In order to create single point of contact that helps in providing reliable and timely
information about the workplace relations system and build effective and strong relationships
within industry, unions and other kind of stakeholders as well. Proper education is required to
be provided to the individuals about the different fair work practices along with rights and
obligations. Proper assessment of the different complaints or the breaches in the workplace
laws along with different kind of registered kind of agreements as well (Australia.gov.au,
2018).
Role of Fair Work Ombudsman
The Fair Work Ombudsman helps in managing and providing different kind of
information along with advice about the different workplace rights and duties of the
individuals who are working in different segments in Australia. The Fair Work Ombudsman
helps in offering the different individuals a single point of contact for the individuals in order
to get accurate and timely kind of information about the Australian Employment Relation
system (Fairwork.gov.au, 2018).
It can be seen that Fair Work Ombudsman office provides the employees along with
employers with free information along with analysis of the workplace rights and duties. The
FWO helps in conducting targeted audits and campaigns that will help in informing the
different employees regarding the different kind of obligations and it has to be analysed
whether they comply to the rules and regulations effectively or not. Fair Work Ombudsman
helps in including the different kind of leaves, payments along with wages and salaries that is
required to be paid to the employees effectively.
The main role of the FWO is to promote the productive, harmonious along with
cooperative workplace relations with the individuals in an effectual manner. It is required to
ensure that all the employees in the organization compliance with the workplace laws of the
3EMPLOYMENT RELATIONS
Australia. Proper monitoring of the certain 457 subclass has to be created with the help of
visa agreements (Wilkinson et al. 2014). There are different kind of policies that are followed
by Fair Work Ombudsman wherein it includes the different kind of key performance
indicators along with legislative instruments along with regulations as well (Kim and Bae
2017).
Theories of employment relations
Unitarist perspective is defined as the perspective wherein the organization is
defined as the harmonious group of individuals with the culture that is loyal in nature. In
these kinds of organization there is huge coordination among the employees and the
payments and the leave policies are followed as per Fair Work Ombudsman (Brown and
Lawrence 2017). However, it can be seen that there are different kind of issues or friction in
the communication as well as agitators (Chappell and Campbell 2018).
Pluralist perspective is the kind of theory wherein the different organizations are
made up with different sectional groups. In these groups, there are different kind of sectional
goals and leaders in a particular manner. However, there are different issues in the between
the different trade unions that are solved with the help of fair work ombudsman.
Marxist perspective is the radical kind of perspective wherein it helps in analysing
the capitalist society. It helps in recognising the different inequalities in the power of the
employment effectively. However, the fair work ombudsman helps in solving the different
issues and this helps in creating proper and inevitable results (Townsend, Wilkinson and
Burgess 2014).
Role of unions, employees and government in employment relations in Australia
The unions, government and employees play a significant role in the employment
relations in Australia wherein there are fair hearings and impartiality in the laws of the
Australia. Proper monitoring of the certain 457 subclass has to be created with the help of
visa agreements (Wilkinson et al. 2014). There are different kind of policies that are followed
by Fair Work Ombudsman wherein it includes the different kind of key performance
indicators along with legislative instruments along with regulations as well (Kim and Bae
2017).
Theories of employment relations
Unitarist perspective is defined as the perspective wherein the organization is
defined as the harmonious group of individuals with the culture that is loyal in nature. In
these kinds of organization there is huge coordination among the employees and the
payments and the leave policies are followed as per Fair Work Ombudsman (Brown and
Lawrence 2017). However, it can be seen that there are different kind of issues or friction in
the communication as well as agitators (Chappell and Campbell 2018).
Pluralist perspective is the kind of theory wherein the different organizations are
made up with different sectional groups. In these groups, there are different kind of sectional
goals and leaders in a particular manner. However, there are different issues in the between
the different trade unions that are solved with the help of fair work ombudsman.
Marxist perspective is the radical kind of perspective wherein it helps in analysing
the capitalist society. It helps in recognising the different inequalities in the power of the
employment effectively. However, the fair work ombudsman helps in solving the different
issues and this helps in creating proper and inevitable results (Townsend, Wilkinson and
Burgess 2014).
Role of unions, employees and government in employment relations in Australia
The unions, government and employees play a significant role in the employment
relations in Australia wherein there are fair hearings and impartiality in the laws of the
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4EMPLOYMENT RELATIONS
employment relations in Australia. It can be seen that there are alternative dispute resolutions
as well. There are different facts wherein this will help in determining the dismissal of
applications as well.
The Fair Work Ombudsman helps in offering the employers and employees with the
free kind of information (Conway et al. 2016). It can be seen that the FWO helps in providing
safety net of the minimum kind of conditions including the minimum wages in form of
rewards as well. the different kind of functions that are undertaken by Commission of Fair
Work starts when the individual wants to initiate the entire matter and they lodge application
with the commission as well. The commission deals with these kinds of applications by
undertaking the range of actions in response to the applications that includes the following:
McBride, Hebson and Holgate, (2015) commented that there has to be proper referring to
the application to the conciliator of staffs as this will help in resolving the dispute in an
informal manner. It helps in issuing different kind of directions as this will help in dealing
with the application effectively and conduct conferences as well. Proper invitation of the of
the different submissions is essential in nature that will help in making decisions and orders
as well. It is required by the FWO to provide proper and effective relationships with unions,
government and employees along with major kind of stakeholders.
McDonald and Thompson (2016) commented that there is high level of jurisdiction
required that has been extended in most parts of laws and regulations that helps in regulating
the different kind of independent contractors. Furthermore, it has been seen that the different
kind of employees working in overseas or in Australia are treated equally as this will help the
employees in performing effectively as well. Lindsay (2015) stated that Fair Work
Ombudsman has taken different kind of pro-activities that is related to the areas of
employment relations in Australia. It can be seen that there are alternative dispute resolutions
as well. There are different facts wherein this will help in determining the dismissal of
applications as well.
The Fair Work Ombudsman helps in offering the employers and employees with the
free kind of information (Conway et al. 2016). It can be seen that the FWO helps in providing
safety net of the minimum kind of conditions including the minimum wages in form of
rewards as well. the different kind of functions that are undertaken by Commission of Fair
Work starts when the individual wants to initiate the entire matter and they lodge application
with the commission as well. The commission deals with these kinds of applications by
undertaking the range of actions in response to the applications that includes the following:
McBride, Hebson and Holgate, (2015) commented that there has to be proper referring to
the application to the conciliator of staffs as this will help in resolving the dispute in an
informal manner. It helps in issuing different kind of directions as this will help in dealing
with the application effectively and conduct conferences as well. Proper invitation of the of
the different submissions is essential in nature that will help in making decisions and orders
as well. It is required by the FWO to provide proper and effective relationships with unions,
government and employees along with major kind of stakeholders.
McDonald and Thompson (2016) commented that there is high level of jurisdiction
required that has been extended in most parts of laws and regulations that helps in regulating
the different kind of independent contractors. Furthermore, it has been seen that the different
kind of employees working in overseas or in Australia are treated equally as this will help the
employees in performing effectively as well. Lindsay (2015) stated that Fair Work
Ombudsman has taken different kind of pro-activities that is related to the areas of
5EMPLOYMENT RELATIONS
information, education and compliances that includes both audits and target campaigns as
well.
According to Sheldon et al. (2016), it can be seen that Fair Work Ombudsman helps in
receiving several kinds of complaints from the general public that is regarding the target
audits in an effectual manner. Furthermore, the FWO helps in receiving different kind of
complaints that is related to the different issues in the workplace that includes the different
kind of workplace and employment relations rights. Furthermore, Farbenblum and Berg (2017)
stated that the different kind of employees of Fair Work Ombudsman has to showcase
different kind of integrity and honesty along with determination as this will help in
performing such actions to solve the issues in an effectual manner.
As per James and Ombudsman (2015), the work of the FWO is not related to the
workplace rights or the underpayment to the employees, however it is related to the different
kind of issues that is faced by the employees in the workplace. The main motive of the FWO
is to provide adequate kind of information to the employees wherein this will help the
employees in monitoring the terms and conditions effectually. With the help of the
implementation of the National Employment Standards, it can be seen that the FWO helps in
providing the different employees and employers with different information and advices for
initiating the different kind of pay and conditions for the employees as well.
It is the duty of the Fair Work Ombudsman to treat the employees with respect and
courtesy as the entire society expects high kind of legislations that are fair in nature. With the
different kind of works performed by FWO, it will help in contribution towards the
achievement of the different kind of positive kind of contributions. The different kind of fair
work inspectors helps in facilitating the individual obligations and entitlements. The FWO
information, education and compliances that includes both audits and target campaigns as
well.
According to Sheldon et al. (2016), it can be seen that Fair Work Ombudsman helps in
receiving several kinds of complaints from the general public that is regarding the target
audits in an effectual manner. Furthermore, the FWO helps in receiving different kind of
complaints that is related to the different issues in the workplace that includes the different
kind of workplace and employment relations rights. Furthermore, Farbenblum and Berg (2017)
stated that the different kind of employees of Fair Work Ombudsman has to showcase
different kind of integrity and honesty along with determination as this will help in
performing such actions to solve the issues in an effectual manner.
As per James and Ombudsman (2015), the work of the FWO is not related to the
workplace rights or the underpayment to the employees, however it is related to the different
kind of issues that is faced by the employees in the workplace. The main motive of the FWO
is to provide adequate kind of information to the employees wherein this will help the
employees in monitoring the terms and conditions effectually. With the help of the
implementation of the National Employment Standards, it can be seen that the FWO helps in
providing the different employees and employers with different information and advices for
initiating the different kind of pay and conditions for the employees as well.
It is the duty of the Fair Work Ombudsman to treat the employees with respect and
courtesy as the entire society expects high kind of legislations that are fair in nature. With the
different kind of works performed by FWO, it will help in contribution towards the
achievement of the different kind of positive kind of contributions. The different kind of fair
work inspectors helps in facilitating the individual obligations and entitlements. The FWO
6EMPLOYMENT RELATIONS
helps in understanding and providing opportunity to the different kind of feedbacks to the
parties as this will help in handling the different grievance matters.
The different reports of the Fair Work Ombudsman as helped in understanding the
different kind of best practices as this will help in solving the high responsibility in analysing
the different kind of analysis of the workplace rights and obligations that has to be provided
to the employees effectively. This included the different and proper publication along with
preparation of the statements of the Fair Work Information wherein the different employees
will provide to the new employees in an effectual manner.
The FWO helps in implementing the two states campaigns every year that is based on
the budget statement of the portfolio. These are the different kind of campaigns that will
focus mainly on particular part of the entire state or state wise as well. It has been seen that
Fair Work Ombudsman helps in contributing towards the significance of the Fair and positive
workplace environment that will help in determining the different kind of issues and solve
such issues in an efficient manner. The respective organization also helps in providing the
opportunity to the different parties as this will help in maintaining smooth communication in
an effectual manner.
Furthermore, from (), it has been analysed that there are inclusion of different kind of
employee entitlements and awards that has to be included in an effectual manner. The
payments and the awards along with agreements wherein this will help in including the leave
along with different kind of privacy information as well. As per the Fair Work Ombudsman,
it can be seen that the employees of the commission need to expect the high quality and this
will help in prompting the services from APS. The FWO inspectors will help in facilitating
the particular and proper assistance to the different integrating parties effectively. These
helps in understanding and providing opportunity to the different kind of feedbacks to the
parties as this will help in handling the different grievance matters.
The different reports of the Fair Work Ombudsman as helped in understanding the
different kind of best practices as this will help in solving the high responsibility in analysing
the different kind of analysis of the workplace rights and obligations that has to be provided
to the employees effectively. This included the different and proper publication along with
preparation of the statements of the Fair Work Information wherein the different employees
will provide to the new employees in an effectual manner.
The FWO helps in implementing the two states campaigns every year that is based on
the budget statement of the portfolio. These are the different kind of campaigns that will
focus mainly on particular part of the entire state or state wise as well. It has been seen that
Fair Work Ombudsman helps in contributing towards the significance of the Fair and positive
workplace environment that will help in determining the different kind of issues and solve
such issues in an efficient manner. The respective organization also helps in providing the
opportunity to the different parties as this will help in maintaining smooth communication in
an effectual manner.
Furthermore, from (), it has been analysed that there are inclusion of different kind of
employee entitlements and awards that has to be included in an effectual manner. The
payments and the awards along with agreements wherein this will help in including the leave
along with different kind of privacy information as well. As per the Fair Work Ombudsman,
it can be seen that the employees of the commission need to expect the high quality and this
will help in prompting the services from APS. The FWO inspectors will help in facilitating
the particular and proper assistance to the different integrating parties effectively. These
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7EMPLOYMENT RELATIONS
kinds of practices will help in litigating some circumstances in such a manner that will help in
building strong and effective kind of relationships effectively.
Conclusion
Therefore, it can be concluded that Fair Work Ombudsman helps in contributing
towards creating fair and proper Australian workplace. The natural justice is the broader
concept that helps in extending to such kind of decisions in a unique manner wherein the
power of the public is exercised in an effectual manner. Therefore, it can be inferred that the
core and main function of the FWO is to determine the different actions of the inspectors as
this will make the different actions in an efficient manner.
These are the different kind of approaches that will help Fair Work Ombudsman in
handling the different kind of issues that is faced by the employees in the organization in an
effectual manner. The Fair Work Ombudsman will help in creating effective and consistent
system as this will help in handling the different kind of issues and maintain proper
legislations as this will help in solving the different kind of feedbacks to the employees as
well. The FWO helps in providing a proper mechanism for resolving the different kind of
grievances along with obtaining the feedback of the clients in an effectual manner.
kinds of practices will help in litigating some circumstances in such a manner that will help in
building strong and effective kind of relationships effectively.
Conclusion
Therefore, it can be concluded that Fair Work Ombudsman helps in contributing
towards creating fair and proper Australian workplace. The natural justice is the broader
concept that helps in extending to such kind of decisions in a unique manner wherein the
power of the public is exercised in an effectual manner. Therefore, it can be inferred that the
core and main function of the FWO is to determine the different actions of the inspectors as
this will make the different actions in an efficient manner.
These are the different kind of approaches that will help Fair Work Ombudsman in
handling the different kind of issues that is faced by the employees in the organization in an
effectual manner. The Fair Work Ombudsman will help in creating effective and consistent
system as this will help in handling the different kind of issues and maintain proper
legislations as this will help in solving the different kind of feedbacks to the employees as
well. The FWO helps in providing a proper mechanism for resolving the different kind of
grievances along with obtaining the feedback of the clients in an effectual manner.
8EMPLOYMENT RELATIONS
References
Australia.gov.au. (2018). Fair Work Ombudsman | australia.gov.au. Australia.gov.au. Retrieved 22
March 2018, from https://www.australia.gov.au/directories/australia/fairwork
Berg, L.A., Reilly, A., Howe, J., Farbenblum, B. and Tan, G., 2017. International Students and the
Fair Work Ombudsman.
Brown, A.J. and Lawrence, S.A., 2017. STRENGTH OF ORGANISATIONAL
WHISTLEBLOWING PROCESSES–ANALYSIS FROM AUSTRALIA & NEW ZEALAND.
Chappell, J. and Campbell, N., 2018. The Housing Gap—Sydney, Australia. In Sustainable
Development Research in the Asia-Pacific Region (pp. 293-304). Springer, Cham.
Conway, E., Fu, N., Monks, K., Alfes, K. and Bailey, C., 2016. Demands or resources? The
relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid
model of employment relations. Human Resource Management, 55(5), pp.901-917.
Fairwork.gov.au. (2018). Welcome to the Fair Work Ombudsman website. Fair Work Ombudsman.
Retrieved 22 March 2018, from https://www.fairwork.gov.au/
Farbenblum, B. and Berg, L., 2017. Migrant workers’ access to remedy for exploitation in Australia:
the role of the national Fair Work Ombudsman. Australian Journal of Human Rights, pp.1-22.
James, N. and Ombudsman, F.W., 2015. Commonwealth of Australia.
Kim, D.O. and Bae, J., 2017. Employment relations and HRM in South Korea. Taylor & Francis.
Lindsay, R.E., 2015. Fair Work Ombudsman v Pocomwell Ltd (No 1)[2013] FCA 250. Austl. & NZ
Mar. LJ, 29, p.75.
McBride, A., Hebson, G. and Holgate, J., 2015. Intersectionality: are we taking enough notice in the
field of work and employment relations?. Work, employment and society, 29(2), pp.331-341.
McDonald, P. and Thompson, P., 2016. Social media (tion) and the reshaping of public/private
boundaries in employment relations. International Journal of Management Reviews, 18(1), pp.69-84.
References
Australia.gov.au. (2018). Fair Work Ombudsman | australia.gov.au. Australia.gov.au. Retrieved 22
March 2018, from https://www.australia.gov.au/directories/australia/fairwork
Berg, L.A., Reilly, A., Howe, J., Farbenblum, B. and Tan, G., 2017. International Students and the
Fair Work Ombudsman.
Brown, A.J. and Lawrence, S.A., 2017. STRENGTH OF ORGANISATIONAL
WHISTLEBLOWING PROCESSES–ANALYSIS FROM AUSTRALIA & NEW ZEALAND.
Chappell, J. and Campbell, N., 2018. The Housing Gap—Sydney, Australia. In Sustainable
Development Research in the Asia-Pacific Region (pp. 293-304). Springer, Cham.
Conway, E., Fu, N., Monks, K., Alfes, K. and Bailey, C., 2016. Demands or resources? The
relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid
model of employment relations. Human Resource Management, 55(5), pp.901-917.
Fairwork.gov.au. (2018). Welcome to the Fair Work Ombudsman website. Fair Work Ombudsman.
Retrieved 22 March 2018, from https://www.fairwork.gov.au/
Farbenblum, B. and Berg, L., 2017. Migrant workers’ access to remedy for exploitation in Australia:
the role of the national Fair Work Ombudsman. Australian Journal of Human Rights, pp.1-22.
James, N. and Ombudsman, F.W., 2015. Commonwealth of Australia.
Kim, D.O. and Bae, J., 2017. Employment relations and HRM in South Korea. Taylor & Francis.
Lindsay, R.E., 2015. Fair Work Ombudsman v Pocomwell Ltd (No 1)[2013] FCA 250. Austl. & NZ
Mar. LJ, 29, p.75.
McBride, A., Hebson, G. and Holgate, J., 2015. Intersectionality: are we taking enough notice in the
field of work and employment relations?. Work, employment and society, 29(2), pp.331-341.
McDonald, P. and Thompson, P., 2016. Social media (tion) and the reshaping of public/private
boundaries in employment relations. International Journal of Management Reviews, 18(1), pp.69-84.
9EMPLOYMENT RELATIONS
Ombudsman, F.W., 2017. Fair Work Ombudsman.
Sheldon, P., Nacamulli, R., Paoletti, F. and Morgan, D.E., 2016. Employer association responses to
the effects of bargaining decentralization in Australia and Italy: Seeking explanations from
organizational theory. British Journal of Industrial Relations, 54(1), pp.160-191.
Townsend, K., Wilkinson, A. and Burgess, J., 2014. Routes to partial success: Collaborative
employment relations and employee engagement. The International Journal of Human Resource
Management, 25(6), pp.915-930.
Wilkinson, A., Donaghey, J., Dundon, T. and Freeman, R.B. eds., 2014. Handbook of Research on
Employee Voice: Elgar original reference. Edward Elgar Publishing.
Ombudsman, F.W., 2017. Fair Work Ombudsman.
Sheldon, P., Nacamulli, R., Paoletti, F. and Morgan, D.E., 2016. Employer association responses to
the effects of bargaining decentralization in Australia and Italy: Seeking explanations from
organizational theory. British Journal of Industrial Relations, 54(1), pp.160-191.
Townsend, K., Wilkinson, A. and Burgess, J., 2014. Routes to partial success: Collaborative
employment relations and employee engagement. The International Journal of Human Resource
Management, 25(6), pp.915-930.
Wilkinson, A., Donaghey, J., Dundon, T. and Freeman, R.B. eds., 2014. Handbook of Research on
Employee Voice: Elgar original reference. Edward Elgar Publishing.
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