Skills to Implement Change in Fast Track Courier Company

Task 3
By (Student Name)

Skills to implement change
 Proper communication amongst all the employees of the Fast Courier
Company
 Good organization as a task carried out by the Human Resource
 Listening and understanding well; both by seniors and junior staffs
 Adaptability in case on any change
 Networking and working in teams to ensure time management

Change management process
 Preparing- The management must prepare for change if they wish to
change. They should define the strategic goals they want to achieve
and develop their change model that suits them best.
 Managing change so as to develop the management plans. This will
be followed by taking actions and implementations of those plans
 Reinforcing change is where feedback is collected and analyzed.
Being the last step of change management process, the executive
members diagnoses the identified gaps and take the necessary and
best steps to achieve success(Zairi, 1997).

Survey/ questionnaire
 Would you introduce somebody to join our company?
 Are happy at your position in this organization?
 At a scale of 1-10 , rate your work and life balance
 Are you comfortable giving your views and opinions to the supervisor?
 How are your feedback taken? Rate this in a scale of 1 to 10.
 In three words, how would you sum up our culture?
 How respected are you at work place?
 Do you think we work in accordance to our goals?
 Do you think our management team work towards our culture?
 How much fun do you have at work at a scale of 1 to 10?