Findings, Analysis and Discussion Review

Chapter 5: Findings, Analysis and Discussion
Overview
As discussed earlier, the methodology which has been selected for the study is the
Primary Quantitative methods. Hence, the primary aim of the section is to highlight the findings
of the survey which were undertaken earlier, the section will be divided into three different parts
whereby the findings, the discussion and the analysis will be undertaken in order to understand
the reason behind the high level of employee turnover in the Hospitality Industry in the United
Kingdom. The study had also aimed to find out the Factors which influence the high turnover,
the strategies for improving the retention of the employees, the negative influence of the higher
on the industry and additionally, the Theories of Motivation and employee behavior which can
assist the different enterprises in order to ensure consistent success.
Findings
The findings will be discussed within this section. The author will draw from the
literature discussed in the literature review in order to address the specific objectives set.
Therefore, this section will attempt to answer the question given in the aim, which is to explore
the reasons for high employee turnover in the hospitality industry in the United Kingdom.
The questionnaire which was prepared to survey the responses of the employees in order
to understand the reason why the enterprise leaves the organization was divided into two parts. In
the first section, the basic questions such as the Gender, the Age of the respondent, the
involvement of the hospitality industry and others.
In association with this, it has to be mentioned that, the results which were obtained from
the data can be mentioned to be as follows:

The images above shows the tallied information retrieved from the questionnaires.

The image above shows the reasons selected by the participants as to why they left the
industry. The image also reflects that the leading reason why the participants left were due to
better opportunities elsewhere. The reason with the least response from participants was the
“other” option where in both cases the reason given was due to both participants leaving their
home country to attend university.

The image above shows the gender of the participants and reflects that the participants
were almost balanced however it was majority female and one participant who identifies as
“other”.
Hence, it was identified from the Literature review and the survey that the main reasons
for which the various employees often opt out of the services can be understood to be the unclear
job expectations, the disconnect with the various managers, the mismatch between thee
employees and the job, poor flexibility options, in sufficient communication and the lack of
recognition as well (Smallbusiness.co.uk, 2020). The hospitality sector in the United Kingdom is
the third largest private employer in the United Kingdom but it looks set to face a shortage of