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FOM Assignment (Solution)

   

Added on  2020-12-24

9 Pages2859 Words310 Views
FOM
FOM Assignment (Solution)_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1: REPORT WRITING........................................................................................................1AC 1.1 Analysing the responsibilities carried by facilities manager for staff.............................1AC 1.2 Assessing responsibilities of facilities manager for operations of business...................1AC 1.3 Analysing responsibilities of facilities manager towards customers..............................2AC 1.4 Analysing the impact of facilities on employer and other related funding agencies......3TASK 2: POWER POINT SLIDES................................................................................................3AC 3.1 development of appropriate system so as to maintain effective communication in hotel.....................................................................................................................................................3AC 3.2 Various control systems for effective operations............................................................4AC 3.3 Systems to be made present by facilities manager supporting effective buildingmanagement.................................................................................................................................4AC 4.1 Evaluation of effectiveness and quality aspects of facilities operations.........................5AC 4.2 Evaluation and review of analysing procedures related to quality and effectivenesswith respect to facilities operations.............................................................................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
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INTRODUCTIONImproving overall qualities of hotel helps in ensuring that all the objectives and aim of setup have effectively being achieved. The report makes a comprehensive discussion regarding,importance of appointing a facilities manager and his roles and responsibilities towards,customers, employees, operations and building management. The report will then discuss variousstatutory and legal regulations that are required to be fulfilled by the team for its effectiveimplementation. The report will then make discussion regarding evaluation of quality andeffectiveness of facilities operations as well.TASK 1: REPORT WRITINGAC 1.1 Analysing the responsibilities carried by facilities manager for staff Facilities manager is a person who is indulged in being head and in charge of wholeproperty of the hotel and takes care of its each and every aspect. The individual is responsible tohead the facilities of overall operations of hotel. There are certain responsibilities towards staff,which is required to be hold by facilities manager. Some of them are mentioned below:Stating and clearing roles and job description: This is one of the most important elementand responsibility that is hold by facilities manager, while working with a hotel. It helps inensuring that all the staff members are aware of their duties and try to perform all their workin a well-defined manner. Issued profiles of staff members must also match to theircompetencies (Alexander, 2013).Engaging staff members in welfare activities: It is important to make the staff member feela sense of belongingness. Hence, taking their outlook can help in generation of new andinnovative ideas which can thereby be implemented in hotel operations. Staff members canbe involved in budgetary planning or any other type of innovation planning as well.Training and development: It is considered to be one of the most important aspect, whichinvolves improving skill set of employees with the help of operational trainings. It helps inmaintaining balanced operations and fulfil requirements of customers in a well-definedmanner.AC 1.2 Assessing responsibilities of facilities manager for operations of businessFacilities manager is required to fulfil its duties towards operations of the business aswell. Some of the responsibilities are mentioned below:1
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