Managing Food and Beverage Operations: Types of Business, Rating Systems, and Current and Future Trends

This study material covers the basics of managing food and beverage operations, including the types of businesses in the industry, rating systems used nationally and internationally, and current and future trends affecting the industry. It also discusses the shift towards healthy and sustainable food choices, as well as the impact of COVID-19 on the industry.

MANAGING FOOD
AND BEVERAGE
OPERATIONS

Title of content
 Introduction
 Types of business in food and beverage industry
 Rating systems used nationally and internationally
 Current and future trends affecting food and beverage businesses
 Current and future trends in food and beverage industry

Introduction
 The food and beverage industry of UK is the largest manufacturing sector of the economy.
The industry is on boom in terms of sales.
 The brexit and UK conditions effected the market as after this there is now a question
mark on the sustainability of the sector.
 After which COVID has a major impact but now the glory of the sector has returned in
terms of higher sales, more innovations as well hiked profits. The current trends are
dynamic as the ever changing needs of the consumers.

Types of business in food and beverage
industry
The food and beverage industry is consists of
wide range of business such as:
 Fast service restaurants
 Bistros
 Bar and pubs
 Cafes

Rating systems used nationally and
internationally
 The rating system followed by UK is FSA 2010. It makes it mandatory for the restaurants
to stick a green sticker which shows the ratings of the food of the particular restaurants.
Such as zero indicates that urgent improvement is required, one is states that can give it a
try, two indicates worth a detour and five means very good. All the indicators are based on
food and hygiene level. The customers visits the place after checking the ratings so it also
effects the sales of the restaurants

Contin..
 The ratings also helps the managers to find out
the cause of decline and increase in sales
which aids in specify which service need
improvement and which one is withdrawing
consumers. The ratings is checked on three
basis: online, offline and customer ratings.

Current and future trends affecting food
and beverage businesses.
 The food and beverage industry has faced some major challenges after COVID especially in
delivery, supply chain and logistics.
 The current behaviour of consumers is shifting from junk food to healthy with tasty food.
 The COVID has made consumers more heath conscious. The consumers are adapting plant
based food in their diet.
 Some innovations are also helping the consumers to switch. The consumers are also
adapting of eating home made foods which encourage the restaurants to serve food with
home made taste and quality.

Contin..
 . The current trends of industry is self serving
products as well as grab and go option. Today's
consumer wants healthy food which is ready to
eat or easy cooking food. Another food and
beverage trends is fermented beverage and teas
which helps in food digestion and also filled
with tummy friendly decorative items such as
fruits, berries, herbs and ice cubes.

Current and future trends affecting food
and beverage businesses
 The production pattern of food and beverage
industry is changing as the ruling consumers
are from generation z who are more
innovative, concentrates more on social issues
and more purchasing power. The generation is
more keen to know what they are eating,
sustainability and nutrition value of their food.

Current and future trends in food and
beverage industry
 The businesses has adapted more online payments and contactless orders and delivery.
The online menus and contactless orders through the QR scanners are available. The shift
in eating occasions are also effecting the working of a business. The businesses are now
spending more on research and development to go with the trends. The businesses are
now more concentrated on producing according to the demand of the consumers rather
than producing according to the production pattern of the business.

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