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Getting the group to work together as a team

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Added on  2023-03-23

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This reflective case study focuses on the effectiveness of a team in a retail company and explores the challenges faced by team members. It discusses the importance of building relationships and offers strategies to overcome conflicts and enhance team effectiveness.

Getting the group to work together as a team

   Added on 2023-03-23

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Getting the group to work
together as a team
Student Name:
Student ID:
Unit Name: Organizational Behavior
Unit Code: MNG82001
Assignment title: Reflective case study
Word Count-Case Study:
Word Count-Answer:
Getting the group to work together as a team_1
1
Getting the group to work together as a team
Introduction
The reflective case study is entirely based on a retail company in Australia. It focuses on the
effectiveness of the team to work in an organization.
Mary has been appointed as a team leader for a group of ten people. She instructed the team to
help her in making a plan for organizing a major consumer appreciation event. The team
members have been working in this project for a month that helped them to work together as a
team. She believed that this project will enhance team effectiveness and will help in achieving
the organizational goals (International Journal of Research in Organizational Behaviour and
Human Resource Management). She interacted with every individual within the team and guided
them regarding their responsibilities.
One day Mary decided to monitor the work performance of the team members who are working
on this particular project. She observed that there possess various conflicts among the team
members that puts a negative impact on team effectiveness. She found that every team member is
busy in accomplishing their target rather than helping the other team members (Lăzăroiu, 2015).
If one of the team members is facing a problem, no one helps the person to mitigate the issue. No
one is bothered about working together as a team.
One day, one of the team members got an emergency and asked the other team members if
someone could call the sales team so that she could leave early. However, not a single person
came in front to help her. In this case, Mary jumped in to assist that team member that enabled
her to leave early from the office (Gagné, 2018). Based on this incident, Mary said that this was
a bad experience not only for her but also for the other team members. She acknowledged that
she must do something to overcome this situation and resolve the conflicts among the team
members.
Getting the group to work together as a team_2
2
Conclusion
The paper demonstrated an understanding of the importance of working together as a team that
helps the team members in acquiring team work skills. From the case study, it has been analyzed
that the team members within the organization were busy in accomplishing their target rather
than building a strong relationship with the other team members. Therefore, Mary decided to
execute an action plan to overcome this issue as it would negatively affect the business
operations of the organization.
The two questions raised from the above case study are as follows:
Q.1 What Mary should have done to build relationship among the team members?
Q.2 What are the challenges faced by the team members?
Getting the group to work together as a team_3

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