This document provides a Pestle analysis for Marks and Spencer’s, discussing the political, economic, social, technological, legal, and environmental factors affecting the company. It also explores the key drivers of change in the global business environment.
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Global Business Environment CW1
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Contents ASSESSMENT TASK....................................................................................................................2 Pestle analysis for Marks and Spencer’s.....................................................................................2 Key drivers of change..................................................................................................................3 REFERENCES................................................................................................................................4 1
ASSESSMENT TASK Pestle analysis for Marks and Spencer’s PESTLE analysis can assist an organisation in knowing about the threats and opportunities which they can faced in future. It assists company in having competitive advantage. It includes the following: Political:In today’s time every country has implemented rules and regulations or free trade in their country, in order to enhance the globalised culture. It is the positive impact of modern-day politics. Marks and Spencer’s have location in United Kingdom but they are also serving in various other countries. This has increased their profit margin and also assisted their company in growing. BREXIT has also impacted the business as so many of European countries have stopped their free trade policies. Economic:Pricesand inflationcan have huge impacton the working of retail organisations like M&S. There has been establishment of budget super markets and stores. This has stolen away the feeling of luxurious brand. So, M&S has affected the working of company. Social:In this M&S needs to be engaged in making sure that consumers are provided with products according to their taste and preferences. They should be involved in providing more healthier food products during the time of novel corona virus pandemic. This change must be adopted by company in order to grow and gain competitive advantage. Technological:In this various new technique can affect working of company. They can be engaged in providing food online during the time of pandemic situation and also firm can go cashless. They can also adopt self-check out policies. This can assist Marks and Spencer’s in saving money which might be spent by them in the cashiers. They should also become a viable e- commerce company. In this they need to start trading online more. Legal: In this company needs to abide by the rules and regulations given by parliament. They need to be involved in following health and safety act, 1974. They must make sure that employees are provided with better and safe conditions to work. Data protection acts also needs to be followed. Environmental:In this Marks and Spencer’s needs to be involved in following the corporate social responsibility. They should make sure that resources are being used by them in a sustainable way. Company also needs to avoid the wastage of resources. They should also need to be involved in reducing carbon emission (Perera, 2017). 2
Key drivers of change From PESTLE there are various key drivers of changes which has been identified. It includes the following: Marks and Spencer’s needs to be engaged in making sure that more online products are available to consumers because of novel corona virus. They should also be engaged in implementing sustainability policies. This will assist them in increasing brand reputation of company (Shtal and et.al., 2018). They should also be involved in delivering the products to consumers according to their needs and demands. This will help them in retaining customers and creating loyalty. 3
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REFERENCES Books and Journals Perera, R., 2017.The PESTLE analysis. Nerdynaut. Shtal, T. and et.al., 2018. Methods of analysis of the external environment of business activities. 4