logo

International Business Assignment | Global Economics and Business Operations

   

Added on  2020-05-16

15 Pages2841 Words27 Views
Running head: GLOBAL ECONOMICS AND BUSINESS OPERATIONSGLOBAL ECONOMICS AND BUSINESS OPERATIONSName of the StudentName of the UniversityAuthor’s Note

1GLOBAL ECONOMICS AND BUSINESS OPERATIONSTable of contentsIntroduction......................................................................................................................................2Answer for ECA Assignment 1.......................................................................................................3Three areas of quality management processes.............................................................................3The Deming (PDCA) cycle.........................................................................................................3Statistical Process Control...........................................................................................................5Six- sigma....................................................................................................................................7Conclusion.......................................................................................................................................8Answer for ECA Assignment 2.......................................................................................................9References......................................................................................................................................11

2GLOBAL ECONOMICS AND BUSINESS OPERATIONS1. IntroductionThis report provides an overview about the areas of quality management utilized by thebusiness organization for producing better quality goods and services for meeting therequirements of customers. These areas of quality management process include- The Deming(PDCA) cycle, Statistical process control and Six –sigma. Quality management procedure refersto the method at which the deliverables quality as well as processes is ensured and controlledduring a specific project. This procedure also involves completion of different review techniquesand implementation of the corrective actions in order to address deficiencies and increase thelevels of quality within this project.1 The process mainly involves- Listing the targets, identifyingdifferent kinds of quality measurement techniques that is to be undertaken, estimatingdeliverable as well as process quality, actions for enhancing the deliverable level as well asprocess quality and reporting the quality level that is achieved to management of project.2 Thetrend of adopting quality management procedure has gained huge popularity in every businessorganizations as it helps them in achieving the target, satisfying their customers by knowing howthey defines quality, increasing productivity and improving their financial performance. .Globalization acted as a vital tool for promoting technology as well as development within theorganization. Further, adoption of these technologies also helped the organization to improvetheir quality management process. 1H Gitlow,Quality Management, in , Tata McGraw Hill Education Private Limited, 2008.2D Peljhan & M Marc, "Total quality management and performance management systems: team players or lonelyriders?", inTotal Quality Management & Business Excellence, , 2016, 1-21.

3GLOBAL ECONOMICS AND BUSINESS OPERATIONSAnswer for ECA Assignment 12. Three areas of quality management processes2.0 The Deming (PDCA) cycle3The Deming cycle refers to the four stage quality management model that is used byorganization for continuous improvement in business and solving incremental problem. Thismodel benefits the organization by providing systematic approach for achieving improvement. Inthe field of improvement in business quality, it is also termed as PDCA cycle. It is usuallydepicted graphically as circle as it involves repetition of similar stages for improving processesas well as output. The circle is mainly represented in four sections that is plan- do- check- act.This is mainly used by the companies to develop new product, solving problem and improvingquality in business operation. This cycle also provides feedback system for continuousimprovement in quality. It also involves assuring consistency across different activities ofbusiness. The stages of this cycle are illustrated below:Plan- The stage for quality management involves-Describing problem that needs redressingDefining desired stateCollection of data for determining issue in account of devianceAsserting main cause of issueAssessing different possible outcome for solving the issueSelecting best interventionScheduling and mapping corrective procedure through control charts3Rita, S, & K Lakshmi, "Mechanics of How to Apply Deming's PDCA Cycle to ManagementEducation.". inSSRN Electronic Journal, , 2012

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Quality Management in A-1 Express Delivery Service
|7
|656
|91

Managing Project Quality
|12
|2225
|91

Process Improvement and Six Sigma - Summary of Key Points and Terminology
|7
|2054
|449

Quality Management in A-1 Express Delivery Service
|10
|1375
|131

Quality Management Principles and Strategies for A-1 Express Delivery Service
|17
|2754
|140

Quality Management in A-1 Express Delivery Service
|15
|2284
|413