1GLOBAL HUMAN RESOURCE MANAGEMENT Answer 1: Investing in the training and career development programs for the employees is beneficial for any organisation. Employees are the most important asset for any organisation as they are the ones who work for the progress of the company. Without proper development and training, the company would suffer huge losses and that would in turn lead to the downfall of the company. This would provide many benefits to the company (Sung & Choi, 2014). Firstly, it would provide a competitive advantage over other companies. Secondly, it would help increase employee loyalty, which in turn would decrease employee turnover. Thirdly, it would increase the flexibility of the company in the market, as the well-trained employees respond well to different situations. Trainingand developmentenablesa companyto enhancetheirstrategicgoals. It increases their profitability, helps in expanding new business areas and aids in stopping their rivals from encroaching upon their business areas. The HRM should focus on developing such training programs to reach the high standards that the company has set for itself. Answer 2: Part A: Performance management is defined as the process that ensures the actions and the output lead to the organisation reaching its goals in an efficient manner (Ahmed et al., 2016). It focuses on the performance of the employees, the department and the organisation as a whole. The senior leadership organizes the standards of performance management that includes the specific tasks as well as the outcomes of the job, timely feedback, coaching and comparison of the employee’s actual performance with the desired results. Performance evaluation system is defined as a
2GLOBAL HUMAN RESOURCE MANAGEMENT systematic procedure that examines the performance of the employees. It is a planned process where feedback is give in a formal way (Awrangjeb & Fraser, 2014). This is also known as performanceoremployeeappraisalsandperformanceassessments.Itisimplementedto encourage positive behaviour and performance for the employees and to enhance their job satisfaction. It can be used as a tool for development of the employees and a basis to increase theirpayandpromotion.Thedifferencebetweenthetwoconceptsisthatperformance management identifies, measures and manages the performance of the employees whereas the appraisal is assessing of employees actual performance over a time period. Part B: Identifying the root cause of performance issue is extremely important for the HRMs. It provides corrective measures that can avoid the risks that reduces the employee performance (Gerhart & Fang, 2014). It is always important to find out the problems of the employee so that their performance is not affected and in turn, the business of the organisation is not affected. If there were an issue of harassment or theft, then I would try to investigate the matter before accusing someone and firing him or her. Proper disciplinary measures have to be taken if the employee is found guilty by either imposing a fine on them or firing them. Counselling an employee who lacks the proper skills to perform a job would be to first make him realize that he needs proper training to do the job and then encourage him to get proper training. The employee performance and behaviour would improve with implementation of such plans.
3GLOBAL HUMAN RESOURCE MANAGEMENT References Ahmed, T. M., Bezemer, C. P., Chen, T. H., Hassan, A. E., & Shang, W. (2016, May). Studying the effectiveness of application performance management (APM) tools for detecting performance regressions for web applications: an experience report. In2016 IEEE/ACM 13th Working Conference on Mining Software Repositories (MSR)(pp. 1-12). IEEE. Awrangjeb, M., & Fraser, C. S. (2014). An automatic and threshold-free performance evaluation system for building extraction techniques from airborne LIDAR data.IEEE Journal of Selected Topics in Applied Earth Observations and Remote Sensing,7(10), 4184-4198. Gerhart, B., & Fang, M. (2014). Pay for (individual) performance: Issues, claims, evidence and the role of sorting effects.Human Resource Management Review,24(1), 41-52. Sung, S. Y., & Choi, J. N. (2014). Do organizations spend wisely on employees? Effects of traininganddevelopmentinvestmentsonlearningandinnovationin organizations.Journal of organizational behavior,35(3), 393-412.