The Future of Artificial Intelligence: Insights from Sundar Pichai's Interview

This presentation discusses Sundar Pichai's interview at the World Economics Forum, where he shares insights on the future of Artificial Intelligence, the open web, and the impact of technology on society. The interview also touches upon Google's vision and goals, as well as concerns regarding data security and privacy.

Case Study
Management

On the 48th Annual World Economics Forum, Sundar
Pichai, the current CEO of Google LLC was interviewed
by Klaus Schwab
The event took place in Switzerland
Mr. Pichai, who is currently leading one of the biggest
technology company in the world, which some have
compared to be as large and as influential as a powerful
nation, was asked several important questions regarding
the future direction of Artificial Intelligence, future of the
open web and impact of technology on society.
The vision and goals of Google an how they work towards
them have also been discussed briefly in the interview.
Overall several important insights and anecdotes were
passed in the interview.
Introduction

Technology has been considered by many as a key driver of
development and success
Technology can help in better communication, faster travel, easier
transactions, better access to information, better performance and
many more.
Artificial Intelligence is a an evolutionary leap in technology
It has however been suggested that technology can also be
disruptive in nature
If used incorrectly, technology can have negative impacts
Artificial Intelligence can also have serious adverse consequences
if used correctly
Technology have increased surveillance capacity and can lead to a
totalitarian state
Concerns exist over security of digital data and how large
companies use the data of the users
With latest AI being used by Google, a concern is raised about how
Google can ensure safety of the data
Background to the issues:

Artificial Intelligence have been shown to significantly
improve performance of a system by reducing human
errors
Using Artificial Intelligence and Deep Learning it can be
possible to improve customer experience and customer
interactions
AI systems can also help to make computer smarter
personal assistants
Challenges that exists in the usage of AI includes:
High Expense
Safety concerns
Online Democracy
Concern exists in the future of data security and online
privacy as more technological advancements have made
surveillance much easier
Using AI, it can be easy to breach people’s privacy
It is therefore important to have policies on ethical use of
AI
Background to the issues:

The potential of AI should be harnessed
while making sure the adverse impacts are
mitigated
Security concerning digital data and privacy
of user data online accessible by AI.
Misuse of AI technology resulting in privacy
breach and user surveillance leading to
massive totalitarian system.
Data access limitations for National security
concerns, not granting access of classified
national security information
Change of work environment by inclusion of
AI in Google.
The Perspectives of the panelists

International Discussions should be made
to develop charters and treatises on AI
usage and demilitarizing AI
AI advancements is an evolutionary digital
step.
Usage of ethical systems to manufacture
different AI technologies must be very
important and there should be global
regulations set.
Discuss the usage of AI technology and
how it can be beneficial for us.
Usage of AI technologies for health and
general development of mankind.
The Perspectives of the panelists

Trust and Security of data are two vital pillars
of Google
User data accessibility should be monitored and
must be limited form AI systems in order to
maintain user privacy.
Military data access should be primarily banned
for AI access.
AI can help us organize personal data more
effectively
Maintaining Google’s core idea of managing user
data started 10 years ago by the introduction of
Gmail. Following the same core values AI should
be developed
The Perspectives of the panelists

By investing in the research and development of AI and using them in search
engines enabled Google to help new businesses to flourish, providing them a
global reach
Maintaining market analysis is important for any business, AI development can make
such thing much faster and more efficient.
AI development helps better communication and can be further use to enhance
such technologies to make it even faster and cheaper for general people
Massive potential value for AI development for both sociological and economical
enhancements for different countries
The Perspectives of the panelists

Narratives
Using the narrative framework, the following aspects could be
highlighted:
In our fact changing world aided by technological advancements, AI
represents the next stage of technological revolution
AI have permeated to several facets of our day to day lives and has the
potential of significantly enhancing our lives, experiences and wellbeing
However there is the risk to the use of AI in an unregulated way
This can potential reverse all the advantages to disadvantages
In online platforms security is also another concern
AI can help in the improvement of security
It is important therefore to have global summits to address this problem and
develop charters, treatise and policies.
Using Analytical Frameworks to analyze the
perspectives

Financialization and agency theory
Google acts as an agency that works towards
organizing, protecting and maintaining the data
of the users
Their function is therefore like ‘Stewards of
Digital Data’
Google also aims to be an agency of change in
the society and help in development
Google pays 20% in taxes and is open towards
tax reforms if agree upon by international
agencies.
AI coding and algorithm focuses to enhance
communication and organize data which can help
business to success
Using Analytical Frameworks to analyze the
perspectives

Labor process theory
Introduction of AI in Google can support
the work diversity among the employees
Millions of dollars are invested in the
research of the AI development
Engineers are recruited from all over
the world for achieve such development
User communication with users and the
developers can help understanding the
limitations for the AI developments.
The relationship with labor with object
can be termed as Labor theory
Using Analytical Frameworks to analyze the
perspectives

Ideology and discourse
Focusing on maintaining user trust for
their data and having advanced security.
Social development enhancement is the
core goal of Google. Helping user
organize their data. User can have a vast
forms of development by the introduction
of AI. Form better communication to
faster data accessibility to better health
care opportunities.
Unsure the AI development is done
ethically and ensure the safety of the AI
and restricting misusage of the
technology.
Using Analytical Frameworks to analyze the
perspectives

Paradigms and critical research
The idea of the paradigm is the usage and application of the
internet as an idea and not just as a product.
Can achieve globalization locally with faster and enhanced
communication between user from across the world.
Privacy infringement and surveillance limitations must be set
after discussions and evaluation.
Using Analytical Frameworks to analyze the
perspectives

Social construction and hierarchy
The general idea behind the social
construct is to maintain the freedom of
speech and be responsible towards their
expression.
By the development of AI we can expect
massive leap of enhancements in user to
user communication and interactions,
helping communities from around the
world connect.
The final goal of AI development by
Google is to help humans enhance
communication and the user decides
what to or not to give access to the AI.
Using Analytical Frameworks to analyze the
perspectives

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References

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