Comparison of Ground Transport Systems at Christchurch and Changi Airports

This assignment compares the ground transport systems of Christchurch and Changi airports, their landside transport modes, challenges, and recommendations for improvement. The strengths and weaknesses of landside transportation in Changi airport are discussed, along with recommendations for improvement. The paper concludes that Changi airport needs to invest more in research and development of landside transport facilities to better serve commuters.

Running head: AIRPORT MANAGEMENT
AIRPORT MANAGEMENT
Name of the Student
Name of the University
Author Note

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Executive summary
The purpose of the assignment is to determine and differentiate in between the various ground
transport systems of Christ Church airport of New Zealand and Changi airport of Singapore. The
assignment explores how the ground support organizes the requirement of the operations in these
airports. The assignment also explores the landside, transport modes or Changi airport and
discovers the challenges that they face on a regular basis. There are also recommendations for
improvement and address the challenges.

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Table of Contents
History.............................................................................................................................................3
Facilities...........................................................................................................................................3
Comparison with Changi.................................................................................................................5
Strength and Weakness of Landside Transportation in Changi Airport..........................................7
Strengths:.....................................................................................................................................7
Weaknesses:.................................................................................................................................7
Recommendations for improvement................................................................................................8
Conclusion:....................................................................................................................................10
References......................................................................................................................................11

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History
The airport operations are one of the most important parts in the proper functioning of the
Airport and the different ways in which the passengers can be aided in their work. The
operations takes in to account the various aspects of the customer satisfaction in the different
situations while flying to and from the airport. The airport is one of the important airports ofNew
Zealand(Changiairport.com 2018). The Christchurch Airport is the second largest airport in the
country handling the major population and the cargo traffic in the country.
The airport chosen in this paper is Christchurch International Airport. This is an
international passenger airport where thousands of flights take place daily. In terms of traffic the
largest number of passengers are destined towards Sydney and Melbourne. There are many
international passengers as well. Apart from that he Royal New Zealand Air Force (RNZAF) all
the time wings to Christchurch International Airport. The airport is connected by roadways, the
Russley Road which is also State Highway 1. The multilevel car park facilitates the system
further. The purple line also leads to the airport which the business class travellers may be using
anytime they wish to for a fast transit.
The annual passenger handling of the 6.57 million passengersalong with the overall
growth in the airlines seat by 7% needs adequate planning for passenger
handling(Christchurchairport.co.nz, 2018). The client satisfaction of the different types is one of
the prime concerns for the unimpeded travel experience for the travellers. The travelling
experience of the travellers can be subdivided into sectors that include client satisfaction
transport policies and the issues in the management and handling of the crowd in the Airport.
The commute of the airport in the city is one of the most important aspects in the management of

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the population and the traffic in and around the Airport. The internal crowd management in the
Airport is one of the most important aspects in the consumer satisfactions in the airport. The
management of the crowd is done by managing the different transport systems in the
organization over the different terminal and the travellers from the terminals to the flights is one
of the important modes of transport in the airport(Brownlee et al., 2018).
Facilities
The different transport options are available connecting the travellers to the airport
connecting the city to the airport helping in the proper commute to and from the airport. One of
the important modes of transport are the three bus lines that connect the airport to the city. The
transport section in the airport is the most regulated which includes a loop to aid the people in
reaching the airport and the people in picking up their acquaintances. The commute is also aided
by the different parking options that are available in the nearby places in the city. The transport
system includes the different plans according to the needs of the various commuters and their
needs. The parking and the road traffic plan near and around the airport is one of the mods
outstanding features of the Christchurch airport. The management of the airport has to ensure the
maximum security as it plans to extend the amount of the passengers that use the airport for the
different commute. The parkins systems vary from various time durations and the amount that is
to be paid for the parking in the city. The loop is located ideally to manage the parking of the
airport commuters without any hassles. The inter-terminal commute facilities focus on the usage
of the electric cars for the improvement of the transport in the airport (Christchurchairport.co.nz,
2018). The factors affecting the overall transport from the different parts of the city aiding in the
help of the different patients in the society.

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The transport has tried to keep the environment clean in the different parts of the airport
helping in the overall development of the environment and aiding its sustainability. The
Christchurch airport has also made an important impact in the global sustainability of the
environment by winning the coveted Efficiency Champion in the category of Sustainable
Business Network Awards(Christchurchairport.co.nz, 2018). One of the important aspects in this
context are the ones which aid the overall development o0f the society and the environment. The
Christchurch airport with the different facilities it provides to the different people in the society
helps in the achieving of the better positions in the international standings against the different
airports globally.
Comparison with Changi
The Changi airport is cited to be the best in the terms of passenger management
aesthetics and the management of the different facilities that are given to the commuters. The
Changi airport takes into their hand to remove the idea of boredom of travel form the mind of the
people making the commute a complete experience for the people according to the facilities it
provides to the different commuters. The overall facilities management and the overall crowd
management with the apt and adequately connected transport system makes the overall
experience of travelers worthwhile (Ison& Budd, 2018). The different facilities that is seen in the
Changi airport consist of a wide variety of transport services within and outside the airport which
helps in making the airport one of the best in the world. The sky trains connecting the different
terminals along with the shuttle busses connecting the different terminals helps in the commute
of large number of passengers in one go. The intercity commute is also very well managed as the
city is very properly connected to the airport through a number of transport forms consisting of

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train shuttles busses taxis and a self-parking kiosk for the people who commute using private
vehicles (Changiairport.com 2018).
The transport handling in the case of Changi which the Christchurch airport can take into
consideration is the fact that the airport focusses on the self-parking and proper commute
connected by the taxis and shuttle. The maintenance of traffic outside the airport can be properly
managed by the Christchurch airport in taking into account the various ideas implied by the
Changi like the self-parking kiosks which will help in the proper management of the traffic and
workload in the society.
The sky train is another good way of the passenger commute within the airport but it will
be needed after the airport expands and in the current conditions the present services available in
the Christchurch airport is good enough to handle its passenger traffic.
The external transport from the airport tto the city vary along with the city infrastructure
and the populations as it is seen that the populations and the travelling pattern is more and wider
than Christchurch.
The Christchurch airport on the other hand is not the largest airport of the country and is
not planned to handle the large amount of traffic as the Changi airport. Considering the amount
of traffic that the airport handles the sky trains and such measures because the venture will not be
cost effective considering the low amount of passengers that use the Changi airport. One of the
important facts in this context is that annually Changi handles around 62.2 million passengers
compared to the annual limit of Christchurch airport capping at 6.57 million (Changiairport.com,
2018; Christchurchairport.co.nz, 2018). The different facilities that the Christchurch airport can
learn from Changi are the ways in which they can make the flying experience more beautiful for

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the commuters in the Christchurch airport and acquire a greener perspectives to enrich the
experience of the different travelers.
Therefore, it can be seen that the two airports are of two different proficiencies handling
the different amounts of traffic and their infrastructure is planned to handle the experience
similarly. The Changi is the best in the world but Christchurch too is taking up initiatives for
improving the facilities and experience of its commuters (Ison& Budd, 2018).
Strength and Weakness of Landside Transportation in Changi Airport
Strengths:
 The Changi Airport Skytrain is one of the major strengths of the landside transportation
of the Airport.
 The Skytrain is a fully automated people mover.
 The Skytrain connects Terminals 1,2 and 3 (Halpern, 2018)
 The Skytrain is a free transport system that helps people to move between the terminals.
 The Skytrain helps in the movement of a large number of commuters in less than four
minutes between terminals (Ison& Budd, 2018).
 The Shuttlebus service is another mode of landside transport that operates between
Terminals 4 and 5 (González-Ruiz, Duque &Restrepo, 2018).
 The frequent number of shuttlebusesmakes it easier for the large number of commuters to
easily travel between the terminals.
 The frequent train service from the airport provides easy access to the commuters to go
the city from Changi Airport.

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 Public buses from the bus bays of Terminal 1, 2 and 3 provides an easy travel for the
commuters to go to the city (González-Ruiz, Duque &Restrepo, 2018).
Weaknesses:
 The crowd is too much for the transport to carry.
 New constructions alongside the transport facilities pose difficulties for the commuters.
 The interconnecting system is complex and it acts as difficulty for newly arrived
commuters (Halpern, 2018).
Recommendations for improvement
Changi Airport is considered to be the best airport in the world in terms of commuter
handling and amenities. However, there are always provisions for change and improvement
which can develop the landside transport infrastructure for better services.
Firstly, the Changi Airport landside transport system should develop ways to handle the
increasing number of commuters daily. It has a huge number of services such as Skytrain,
Shuttle Bus for inter-terminal movement and trains and buses as public transport to the city.
However, the increasing number of commuter everyday makes it difficult for the transport
systems to provide services adequately for everyone. There should an increase in the number
of public transport vehicles which can be adequate for the comfortable journey of the
commuters.
Secondly, the Changi Airport should develop a more user friendly transport system. The
huge number of transport systems and the different rules and regulations for availing them
sometimes makes it confusing for the new commuter who have arrived to the airport for the
understanding. Lack of understanding can create chaos and result in the waste of time for the

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commuter. Developing a user friendly system can solve this problem. A proper guide of the
transport system should be available to every commuter who can easily understand the
system by studying it. Proper knowledge of the availability of the transport systems can save
time and reduce chaos among the commuter.
Thirdly, the Changi Airport should develop the technology that it uses to manage the
landside transportation system. The advanced technologies and highly developed systems
helps in better management of the huge system. Changi Airport, being one of the busiest
airport in the world requires a proper and less confusing management system. This type of
advancement can be achieved by focusing and investing on the research and development
process of the airport infrastructure. Advanced infrastructure can properly justify Changi’s
definition of being the best airport in the world.

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Conclusion
Changi Airport is one of the best airports in the world, with some best infrastructural
developments and management process. It handles a large number of commuterevery day
and this requires a highly developed landside transport system which can help the commuters
with easy movement around the airport. However, every system has its strengths and flaws.
The above discussion reflects that Changi boasts of an advanced Skytrain which helps in the
easy movement of commuter between terminals and Shuttle Bus which is also used for
similar purpose. The frequency and short time period of travel is one of its major strengths in
commuter management. However, with the increasing number of commuters these advanced
systems also face difficulties at time which requires an increase in the number of transport
facilities. Secondly, the huge number of options and their regulations sometimes appear to be
confusing to the commuters who are new to the airport. A development of an advanced and
user friendly service can always be more helpful for the commuters. Hence, it can be
concluded that with the increasing number of passengers and their increasing demands it is
essential for the Changi Airport to invest and focus more the research and development of the
landside transport facilities for the better service of the commuters.

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References
Brownlee, A. E., Weiszer, M., Chen, J., Ravizza, S., Woodward, J. R., & Burke, E. K. (2018). A
fuzzy approach to addressing uncertainty in Airport Ground Movement
optimisation. Transportation Research Part C: Emerging Technologies, 92, 150-175.
Changiairport.com., (2018). Traffic Statistics. Retrieved from
http://www.changiairport.com/corporate/about-us/traffic-statistics.html
Christchurchairport.co.nz. (2018). Christchurch Airport leading the charge to electric vehicles |
NZ Airports - Christchurch Airport. Retrieved from
http://www.christchurchairport.co.nz/en/about-us/media-centre/media-releases/2018/
christchurch-airport-leading-the-charge-to-electric-vehicles/
Christchurchairport.co.nz. (2018). Christchurch Airport wins coveted award for energy
efficiency | NZ Airports - Christchurch Airport. Retrieved from
http://www.christchurchairport.co.nz/en/about-us/media-centre/media-releases/2017/
christchurch-airport-wins-coveted-award-for-energy-efficiency/
Christchurchairport.co.nz., (2018). Facts & Figures | NZ Airports - Christchurch Airport.
[online] Christchurchairport.co.nz. Available at:
http://www.christchurchairport.co.nz/en/about-us/corporate-information/facts-and-
figures/ [Accessed 17 Jul. 2018].
González-Ruiz, J. D., Duque, E. A., &Restrepo, J. C. (2018). Clean Development Mechanism in
Airports: The Colombian Case. In Proceedings of the 21st International Symposium on

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Advancement of Construction Management and Real Estate(pp. 481-490). Springer,
Singapore.
Halpern, N. (2018). Airport business strategy. The Routledge Companion to Air Transport
Management, 154.
Ison, S., & Budd, L. (2018). The airport industry. In The Routledge Companion to Air Transport
Management (pp. 76-87). Routledge.