Hangerworld: Leadership Traits and Management Styles Analysis
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This essay delves into the leadership and management styles of Jacqui Green and Jim Elliot, the founders of Hangerworld, a successful family-owned SME. The analysis begins by defining key terms related to leadership, personality traits, and management styles. It then examines the entrepreneurial journey of Green and Elliot, highlighting their individual backgrounds, experiences, and the establishment of Hangerworld. The essay assesses their personality traits, such as their ability to seek opportunities, innovate, and manage uncertainty. It also explores various leadership styles, including participative, consultative, and autocratic approaches, and evaluates which style best aligns with the founders' actions and the company's success. The essay utilizes academic readings and secondary research on Hangerworld to provide a comprehensive understanding of the leadership dynamics within the company and its contribution to the UK economy. The conclusion summarizes the key findings, emphasizing the importance of participative leadership in Hangerworld's achievements and offering insights into their approach to business management.

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Small business management
Hangerworld
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Small business management
Hangerworld
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HANGERWORLD 1
Introduction
Running an international business is not an easy task as it takes copious of time and effort. And
when it comes to SMEs, the owners are only responsible to handle all the aspects of the
company. Yet Small business and Family business are contributing equally to the country’s
economic growth (Odom, 2019).
Some statistics of the UK shows the real picture of the small family business. According to some
statistics of November 2011, the UK’s small family business contributed around £180bn to the
country’s economy and approximately 2.42mn families running the business. They employ
12.2mn people in UK (OXford Economics, 2018). Hangerworld is one of the largest leading
Family owned SME of the UK. The company is the leading supplier of quality clothes.
This purpose of the report is to assess the personality traits and also leadership style to manage a
small international business and analyze that which leadership style is used by Jim Elliot and
Jacqui Green.
Personality traits and leadership styles used by Jim Elliot and Jacqui Green
It is important for any business to use better leadership and skills. Best leadership styles and
skills play an essential role in the growth of any business’ performance. Leadership states the
behavior or attitude of a person which can influence other’s decision making (Barbery, 2019). A
leader or a manager must have an ability to maintain good relationships with its employee and
follower and maintain positive behavior so that they can motivate employees to achieve the
objectives of the business (Kwiatkowski, 2019).
Introduction
Running an international business is not an easy task as it takes copious of time and effort. And
when it comes to SMEs, the owners are only responsible to handle all the aspects of the
company. Yet Small business and Family business are contributing equally to the country’s
economic growth (Odom, 2019).
Some statistics of the UK shows the real picture of the small family business. According to some
statistics of November 2011, the UK’s small family business contributed around £180bn to the
country’s economy and approximately 2.42mn families running the business. They employ
12.2mn people in UK (OXford Economics, 2018). Hangerworld is one of the largest leading
Family owned SME of the UK. The company is the leading supplier of quality clothes.
This purpose of the report is to assess the personality traits and also leadership style to manage a
small international business and analyze that which leadership style is used by Jim Elliot and
Jacqui Green.
Personality traits and leadership styles used by Jim Elliot and Jacqui Green
It is important for any business to use better leadership and skills. Best leadership styles and
skills play an essential role in the growth of any business’ performance. Leadership states the
behavior or attitude of a person which can influence other’s decision making (Barbery, 2019). A
leader or a manager must have an ability to maintain good relationships with its employee and
follower and maintain positive behavior so that they can motivate employees to achieve the
objectives of the business (Kwiatkowski, 2019).

HANGERWORLD 2
Over the past years acknowledge leaders and determine their personality traits mental tests have
been utilized to figure out what attributes are most generally noted among effective pioneers.
This rundown of qualities can be utilized for formative purposes to enable directors to pick up
understanding and build up their authority abilities. Successful leaders have many personality
traits. These traits can be honesty, integrity, Dominance, Enthusiasm, self-motivational, hard
worker and have big visionary. These traits are stable with the different situations and develop
with the time and meet the target to be a good manager and leader. Overall with the best
leadership styles and personality traits, a business can achieve success in the short term and this
can be assessed with Hanger world (Sun, 2019).
Hangerworld is one of the leading suppliers of hangers and quality clothes. The company
established in 2007 by Jim Elliot and Jacqui Green (Hnagerworld, 2018). They sell clothes
hanger and also second-hand quality clothes hangers. In the age of 52, Jacqui starts a venture
with Jim Elliot and married with each other in 2013. Currently, they run the business as a family.
Recently they have almost 55 staff and made a profit of around 260000 in the last of 2018. And
this year sales expected to rise by £8.5mn form £5.6mn. They earned long success in a short
period of time and serves the best entrepreneurship. They carry success by having the best
leadership traits (Onita, 2017).
Successful managers of a company or entrepreneurs seek for opportunities and they are
innovative (Honble, 2019). Jim Elliot and Jacqui Green serve these traits. Elliot was youngest
among the five siblings. At the age of 18, he joined the army when most people pursue the study;
Elliot started working and joined the army where he used to play the military band. Later he
joined ambulance service in 1991 and qualifying as a paramedic in the year of 1994. Elliot was
used to be opportunity seeker and innovative at the same time no matter what he faced in his life
Over the past years acknowledge leaders and determine their personality traits mental tests have
been utilized to figure out what attributes are most generally noted among effective pioneers.
This rundown of qualities can be utilized for formative purposes to enable directors to pick up
understanding and build up their authority abilities. Successful leaders have many personality
traits. These traits can be honesty, integrity, Dominance, Enthusiasm, self-motivational, hard
worker and have big visionary. These traits are stable with the different situations and develop
with the time and meet the target to be a good manager and leader. Overall with the best
leadership styles and personality traits, a business can achieve success in the short term and this
can be assessed with Hanger world (Sun, 2019).
Hangerworld is one of the leading suppliers of hangers and quality clothes. The company
established in 2007 by Jim Elliot and Jacqui Green (Hnagerworld, 2018). They sell clothes
hanger and also second-hand quality clothes hangers. In the age of 52, Jacqui starts a venture
with Jim Elliot and married with each other in 2013. Currently, they run the business as a family.
Recently they have almost 55 staff and made a profit of around 260000 in the last of 2018. And
this year sales expected to rise by £8.5mn form £5.6mn. They earned long success in a short
period of time and serves the best entrepreneurship. They carry success by having the best
leadership traits (Onita, 2017).
Successful managers of a company or entrepreneurs seek for opportunities and they are
innovative (Honble, 2019). Jim Elliot and Jacqui Green serve these traits. Elliot was youngest
among the five siblings. At the age of 18, he joined the army when most people pursue the study;
Elliot started working and joined the army where he used to play the military band. Later he
joined ambulance service in 1991 and qualifying as a paramedic in the year of 1994. Elliot was
used to be opportunity seeker and innovative at the same time no matter what he faced in his life
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HANGERWORLD 3
he always worked in the different industries and worked wherever he found opportunities
whether it is military or a business he always comes up with the innovative ideas and tries
something new in his life. On the other side, Green struggled in his entire life as his father left
her when she was a child. After getting married she started working in the pathology department
at Victoria hospital. After having two babies she left the job for her sons yet she was not satisfied
and get frustrated while sitting at home and not to be working. She was looking for the
opportunity to start working again. After a couple of years, she has created her own idea to invest
her own time and money to buy resources to communicate its creativity and opened an ironing
shop. At the same time, she was innovative as she has entered in a new job and communicates
his creativity to the society alone.
Better managers and leaders must have the ability to live with uncertainty and take measured
risk. As a rule, they ought to be created and have the psychological improvement to oversee
anything they are required to defy (Ph.D, 2017). While most managers and entrepreneurs trying
to get certainty in the uncertain world, Elliot and Green lives with uncertainty rather than go with
the possibilities they go the probability. With the age of 57 and 52, they both started a business in
an uncertain way. In the year 2008, Elliot started Hangerworld from his room he does not even
think about anything and later he moved his business to the garage and started buying material
form the wholesalers. Elliot and Green continued to expand the business at some point of time
they have lots of orders even more than they could handle and they decided to move to the
warehouse. While the expansion of the business Green was suffering from cancer and yet they
never give up and continued without being negative. Green underwent treatment for 5 years and
that was the difficult time for the family, yet they did not give up and measured the risk and
continued the expansion. They did not see the outside market and what investors can bring them.
he always worked in the different industries and worked wherever he found opportunities
whether it is military or a business he always comes up with the innovative ideas and tries
something new in his life. On the other side, Green struggled in his entire life as his father left
her when she was a child. After getting married she started working in the pathology department
at Victoria hospital. After having two babies she left the job for her sons yet she was not satisfied
and get frustrated while sitting at home and not to be working. She was looking for the
opportunity to start working again. After a couple of years, she has created her own idea to invest
her own time and money to buy resources to communicate its creativity and opened an ironing
shop. At the same time, she was innovative as she has entered in a new job and communicates
his creativity to the society alone.
Better managers and leaders must have the ability to live with uncertainty and take measured
risk. As a rule, they ought to be created and have the psychological improvement to oversee
anything they are required to defy (Ph.D, 2017). While most managers and entrepreneurs trying
to get certainty in the uncertain world, Elliot and Green lives with uncertainty rather than go with
the possibilities they go the probability. With the age of 57 and 52, they both started a business in
an uncertain way. In the year 2008, Elliot started Hangerworld from his room he does not even
think about anything and later he moved his business to the garage and started buying material
form the wholesalers. Elliot and Green continued to expand the business at some point of time
they have lots of orders even more than they could handle and they decided to move to the
warehouse. While the expansion of the business Green was suffering from cancer and yet they
never give up and continued without being negative. Green underwent treatment for 5 years and
that was the difficult time for the family, yet they did not give up and measured the risk and
continued the expansion. They did not see the outside market and what investors can bring them.
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HANGERWORLD 4
Today Hangerworld has 45000sqft area for the site and running the business successfully. They
just lived the uncertain way and take measured risk equally. Green’s word was “do not give up
when things do not go to plan”. Green was self-motivated as she proved by managing herself
during her bad times. As a compelling pioneer, they almost certainly manage time, consideration
and feelings, while staying mindful of qualities, shortcomings and potential wellsprings of
predisposition.
Apart from the personality traits, there are several leadership styles which can be implemented
on the Elliot and Green career. Leadership styles define how a manager or an owner of the
business supposed to be participative and consultative or autocratic (Hou, 2019). It is essential
for a leader to utilize the best leadership style which can be implemented with the nature of the
business. Appropriate leadership style helps to increase the productivity of the business. There
are some leadership styles to understand the behavior and leadership style of Elliot and Green
such as participative and consultative and autocratic and paternalistic.
Participative leadership styles focus on the group’s decision. With this leadership, a leader often
listens and asks for the opinion for the group members and staff and does not take individual
decision and characters of a leader allow participation of the other members. Participative
democratic style of leadership is based upon the positive assumption about human beings. It
supports helpful soul and advancement of subordinates for higher duty. This style of authority
significantly adds to the fulfillment with respect to subordinates. This is ordinarily utilized when
one individual has one piece of the data, and different has different parts. A pioneer isn't relied
upon to know everything—this is the reason he utilizes educated and gifted individuals. Utilizing
this style is of the common advantage as it enables them to turn out to be a piece of the group
and enables you to settle on better choices (Chan, 2019).
Today Hangerworld has 45000sqft area for the site and running the business successfully. They
just lived the uncertain way and take measured risk equally. Green’s word was “do not give up
when things do not go to plan”. Green was self-motivated as she proved by managing herself
during her bad times. As a compelling pioneer, they almost certainly manage time, consideration
and feelings, while staying mindful of qualities, shortcomings and potential wellsprings of
predisposition.
Apart from the personality traits, there are several leadership styles which can be implemented
on the Elliot and Green career. Leadership styles define how a manager or an owner of the
business supposed to be participative and consultative or autocratic (Hou, 2019). It is essential
for a leader to utilize the best leadership style which can be implemented with the nature of the
business. Appropriate leadership style helps to increase the productivity of the business. There
are some leadership styles to understand the behavior and leadership style of Elliot and Green
such as participative and consultative and autocratic and paternalistic.
Participative leadership styles focus on the group’s decision. With this leadership, a leader often
listens and asks for the opinion for the group members and staff and does not take individual
decision and characters of a leader allow participation of the other members. Participative
democratic style of leadership is based upon the positive assumption about human beings. It
supports helpful soul and advancement of subordinates for higher duty. This style of authority
significantly adds to the fulfillment with respect to subordinates. This is ordinarily utilized when
one individual has one piece of the data, and different has different parts. A pioneer isn't relied
upon to know everything—this is the reason he utilizes educated and gifted individuals. Utilizing
this style is of the common advantage as it enables them to turn out to be a piece of the group
and enables you to settle on better choices (Chan, 2019).

HANGERWORLD 5
Participative leadership style can be applied with the Elliot and Green’s leadership styles and
they do not take an individual decision. They take the decision together. Both take equally
decision making and equally contribute to the success of the business. Researchers state that this
leadership style exists when there are positive emotional connections of acting democratically.
Implementing this leadership of the group supported mostly to initiate to the success as they
share the innovative ideas and skills with each other and combination of a different innovative
idea serves the better performance. In contrast, Autocratic leadership style cannot be
implemented with the Hangerworld group as with this leadership leader just take the individual
decision and do not ask any suggestion (Ullah, 2019). The leader gives orders to the other group
members and staff. This styles measures as negative leadership style and called unprofessional
and abusive. This leads to many challenges and sets the negative image of a leader amongst the
organization and it leads to the poor performance of the organization. This leadership style
completely contrasts with Elliot and Green’s leadership traits and style.
On the other side consultative is quite similar to the participative leadership style. This sort of
initiative style underwrites the way that the pioneer is without a doubt the hireling of the general
population he is driving. The general population has the ability to take part in the conference
with the pioneer and can make recommendations which they know would be taken into genuine
examination by the pioneer. Consultative authority is one more of the administration qualities
under the Bass and Colleagues' five styles of the initiative, a model built up my administration
master Bernard M Bas (Consultative, 2018). While implementing this leadership style with the
Elliot and Green are both make together decision and also helps each other and share innovative
ideas with each other. This leadership style help family to make effective decision making as
Green also has experience of running a business alone and she shares experience and opinion
Participative leadership style can be applied with the Elliot and Green’s leadership styles and
they do not take an individual decision. They take the decision together. Both take equally
decision making and equally contribute to the success of the business. Researchers state that this
leadership style exists when there are positive emotional connections of acting democratically.
Implementing this leadership of the group supported mostly to initiate to the success as they
share the innovative ideas and skills with each other and combination of a different innovative
idea serves the better performance. In contrast, Autocratic leadership style cannot be
implemented with the Hangerworld group as with this leadership leader just take the individual
decision and do not ask any suggestion (Ullah, 2019). The leader gives orders to the other group
members and staff. This styles measures as negative leadership style and called unprofessional
and abusive. This leads to many challenges and sets the negative image of a leader amongst the
organization and it leads to the poor performance of the organization. This leadership style
completely contrasts with Elliot and Green’s leadership traits and style.
On the other side consultative is quite similar to the participative leadership style. This sort of
initiative style underwrites the way that the pioneer is without a doubt the hireling of the general
population he is driving. The general population has the ability to take part in the conference
with the pioneer and can make recommendations which they know would be taken into genuine
examination by the pioneer. Consultative authority is one more of the administration qualities
under the Bass and Colleagues' five styles of the initiative, a model built up my administration
master Bernard M Bas (Consultative, 2018). While implementing this leadership style with the
Elliot and Green are both make together decision and also helps each other and share innovative
ideas with each other. This leadership style help family to make effective decision making as
Green also has experience of running a business alone and she shares experience and opinion
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HANGERWORLD 6
also view that helps to make the right decision. This leadership style helps both and their
business to expand in the international overseas market.
With the Paternalistic leadership style, leaders decide what is best for the business and its
employee. This sort of pioneer expects his capacity like a dad. They regards their devotees as
individuals from his family and aides them as the leader of the family. He jumps at the chance to
assist his supporters with doing the work and to control, ensure and keep them glad to function as
relatives. This sort of pioneer dependably attempts to give his adherents great working
conditions, incidental advantages, and representative administrations (Lin, 2019). This also can
be implemented with the Elliot and Green leadership style and they follow each other and both
guided each other and help each other to overcome challenges together. They both try each other
to give better working condition to their employees of the company and keep happy with each
other. Comparing all the leadership, participative leadership style is the best to implement with
the Elliot and Green As both share opinion and make the decision together. They Expanded
business into the international market and take benefits from each other’s innovative ideas.
Conclusion
It can be concluded that the owners of the Hangerworld carries all the personality traits which
support their business and take to overseas market. The couple is opportunistic, innovative and
has ability to live with uncertainty and take the measured risk as this also can be assessed by
their statement as Green said “do not give up when things do not go plan” and “keep
hardworking” by Elliot. There are several leadership styles which can be applicable with a
couple, yet participative leadership style is best to implement as they both do not take an
also view that helps to make the right decision. This leadership style helps both and their
business to expand in the international overseas market.
With the Paternalistic leadership style, leaders decide what is best for the business and its
employee. This sort of pioneer expects his capacity like a dad. They regards their devotees as
individuals from his family and aides them as the leader of the family. He jumps at the chance to
assist his supporters with doing the work and to control, ensure and keep them glad to function as
relatives. This sort of pioneer dependably attempts to give his adherents great working
conditions, incidental advantages, and representative administrations (Lin, 2019). This also can
be implemented with the Elliot and Green leadership style and they follow each other and both
guided each other and help each other to overcome challenges together. They both try each other
to give better working condition to their employees of the company and keep happy with each
other. Comparing all the leadership, participative leadership style is the best to implement with
the Elliot and Green As both share opinion and make the decision together. They Expanded
business into the international market and take benefits from each other’s innovative ideas.
Conclusion
It can be concluded that the owners of the Hangerworld carries all the personality traits which
support their business and take to overseas market. The couple is opportunistic, innovative and
has ability to live with uncertainty and take the measured risk as this also can be assessed by
their statement as Green said “do not give up when things do not go plan” and “keep
hardworking” by Elliot. There are several leadership styles which can be applicable with a
couple, yet participative leadership style is best to implement as they both do not take an
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HANGERWORLD 7
individual decision. They work together and share skills opinion and knowledge as result they
get their business on the way to success in the short period of time.
individual decision. They work together and share skills opinion and knowledge as result they
get their business on the way to success in the short period of time.

HANGERWORLD 8
Bibliography
Barbery, D. a. T. C., 2019. The Importance of Leadership, Corporate Climate, Use of Resources, and
Strategic Planning in Family Business. In Handbook of Research on Entrepreneurial Leadership and
Competitive Strategy in Family Business, pp. 212-230.
Chan, S., 2019. Participative leadership and job satisfaction. The mediating role of work engagement and
the moderating role of fun experienced at work. Leadership & Organization Development Journal, 40(3),
pp. 319-333..
Consultative, 2018. Management Guide to the Consultative Leadership Style. [Online]
Available at: https://inside.6q.io/consultative-leadership/
[Accessed 13 06 2019].
Hnagerworld, 2018. About Us. [Online]
Available at: https://www.hangerworld.com/about-us/
[Accessed 13 06 2019].
Honble, P. P. P. K. S. D. S. B. E. P. S. J. P. a. S. M., 2019. Disaster Management: New Challenges and
Solutions.. [Online]
Available at: https://scholar.google.co.in/scholar?
hl=en&as_sdt=0%2C5&as_ylo=2019&q=innovative+and+oppertunitic+leadership+trait&btnG=
[Accessed 13 06 2019].
Hou, B. H. J. Z. K. a. Z. Y., 2019. European Journal of Innovation Management.. European Journal of
Innovation Management..
Kwiatkowski, C., 2019. Effective Team Leader and Interpersonal Communication Skills. In Sustainable
Leadership for Entrepreneurs and Academics. s.l.:Springer, Cham..
Lin, T. C. B. a. C. L. 2., 2019. Paternalistic Leadership: An Indigenous Concept with Global Significance. In
Asian Indigenous Psychologies in the Global Context. s.l.: Palgrave Macmillan, Cham..
Odom, D. C. E. C. J. S. P. a. S. L., 2019. using five theoretical perspectives. In The Palgrave handbook of
heterogeneity among family firms, pp. 41-67.
Onita, L., 2017. Posh and Stella love our Hangers. [Online]
Available at: https://www.thetimes.co.uk/article/posh-and-stella-love-our-hangers-5bc0vjhx0
[Accessed 13 06 2019].
OXford Economics, 2018. HE STATE OF THE NATION: THE UK FAMILY BUSINESS SECTOR 2017-18. [Online]
Available at: https://www.oxfordeconomics.com/recent-releases/f060a8ac-a09d-4175-867e-
fab8b368931a
[Accessed 13 06 2019].
Bibliography
Barbery, D. a. T. C., 2019. The Importance of Leadership, Corporate Climate, Use of Resources, and
Strategic Planning in Family Business. In Handbook of Research on Entrepreneurial Leadership and
Competitive Strategy in Family Business, pp. 212-230.
Chan, S., 2019. Participative leadership and job satisfaction. The mediating role of work engagement and
the moderating role of fun experienced at work. Leadership & Organization Development Journal, 40(3),
pp. 319-333..
Consultative, 2018. Management Guide to the Consultative Leadership Style. [Online]
Available at: https://inside.6q.io/consultative-leadership/
[Accessed 13 06 2019].
Hnagerworld, 2018. About Us. [Online]
Available at: https://www.hangerworld.com/about-us/
[Accessed 13 06 2019].
Honble, P. P. P. K. S. D. S. B. E. P. S. J. P. a. S. M., 2019. Disaster Management: New Challenges and
Solutions.. [Online]
Available at: https://scholar.google.co.in/scholar?
hl=en&as_sdt=0%2C5&as_ylo=2019&q=innovative+and+oppertunitic+leadership+trait&btnG=
[Accessed 13 06 2019].
Hou, B. H. J. Z. K. a. Z. Y., 2019. European Journal of Innovation Management.. European Journal of
Innovation Management..
Kwiatkowski, C., 2019. Effective Team Leader and Interpersonal Communication Skills. In Sustainable
Leadership for Entrepreneurs and Academics. s.l.:Springer, Cham..
Lin, T. C. B. a. C. L. 2., 2019. Paternalistic Leadership: An Indigenous Concept with Global Significance. In
Asian Indigenous Psychologies in the Global Context. s.l.: Palgrave Macmillan, Cham..
Odom, D. C. E. C. J. S. P. a. S. L., 2019. using five theoretical perspectives. In The Palgrave handbook of
heterogeneity among family firms, pp. 41-67.
Onita, L., 2017. Posh and Stella love our Hangers. [Online]
Available at: https://www.thetimes.co.uk/article/posh-and-stella-love-our-hangers-5bc0vjhx0
[Accessed 13 06 2019].
OXford Economics, 2018. HE STATE OF THE NATION: THE UK FAMILY BUSINESS SECTOR 2017-18. [Online]
Available at: https://www.oxfordeconomics.com/recent-releases/f060a8ac-a09d-4175-867e-
fab8b368931a
[Accessed 13 06 2019].
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HANGERWORLD 9
Ph.D, R. L. L., 2017. Living With Uncertainty. [Online]
Available at: https://www.psychologytoday.com/us/blog/anxiety-files/201703/living-uncertainty
[Accessed 13 06 2019].
Sun, P. a. S. S., 2019. Personality traits and personal values of servant leaders. leadership & Organization
Development Journal..
Ullah, I. K. A. a. L. B., 2019. Impacts of Leadership Styles on Motivations of Employees. In Servant
Leadership Styles and Strategic Decision Making. s.l.:IGI GLOBAL.
Ph.D, R. L. L., 2017. Living With Uncertainty. [Online]
Available at: https://www.psychologytoday.com/us/blog/anxiety-files/201703/living-uncertainty
[Accessed 13 06 2019].
Sun, P. a. S. S., 2019. Personality traits and personal values of servant leaders. leadership & Organization
Development Journal..
Ullah, I. K. A. a. L. B., 2019. Impacts of Leadership Styles on Motivations of Employees. In Servant
Leadership Styles and Strategic Decision Making. s.l.:IGI GLOBAL.
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