Managing Health and Safety in the Dental Practice

The provided content is a collection of various texts related to managing health and safety in dental practices, construction, and other fields. The texts cover topics such as risk assessment, cost-benefit analysis, and psychometric properties of patient safety culture surveys. There are also references to online monitoring measures and guidelines for conducting risk assessments.

Health and Safety in
HSC

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Review systems, policies and procedures to ensure that information on health and safety is
properly communicated...............................................................................................................3
1.2 Assess the responsibilities for managing health and safety in relation to its organisational
structure.......................................................................................................................................5
1.3 Analyse the health and safety priorities for the mental health services...............................6
TASK 2............................................................................................................................................7
2.1 How information from risk assessment informs care planning for individuals and
organisational decision making...................................................................................................7
2.2 The impact of One aspect of practice to individuals in relation to Health and safety..........8
2.3 How dilemma encountered in relation to implementing systems and policies for health,
safety and security.......................................................................................................................9
2.4 The effects of non-compliance with health and safety legislation......................................10
TASK 3..........................................................................................................................................10
3.1 How health and safety practices are monitored and reviewed............................................10
3.2 Analyse the effectiveness of Health and Safety policies and practices...............................11
3.3 Evaluate your contribution in placing health and safety needs of individuals at the centre
...................................................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Health and safety is a right of an individual so companies have to follow some of
legislative rules. Through this, they can enhance the satisfaction of all the people who are using
the services of particular firm. The care centres have to develop some of the standards so that
they can ensure smooth functioning at their workplace. On the basis of these, they will be able to
provide quality services to their service users (Tombs and Whyte, 2013). They have to adopt
some of the technological advancements so that people will be able to get the innovative
services. The present report is based on Fleet wood Hall Home Case Study which perform their
operations in health and social care organisations. They are focusing on their services so that
they will be able to create a strong base of the consumers. In this context, report explains that
how policies and procedures are implemented at the workplace. Along with this, it focuses on the
ways through which health and social care organisations offer quality services to their end users.
The effectiveness of the policies and procedures are explains in the further report.
TASK 1
1.1 Review systems, policies and procedures to ensure that information on health and safety is
properly communicated
The new director of the health and social care implement some of the policies and
procedures so that they can ensure the smooth functioning at their workplace. Health is an
essential factor for an individual and for this higher authority make some laws and acts. Some
laws are as follows:
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995: This
act is made by the sate government of the country in order to regulate all the data that is related

to the injuries, diseases and dangerous occurrences (Centers for Disease Control, 2013). When
such incident happened then the care centre have to deal them in an efficient manner.
Control of Substances Hazardous to Health 2002: It is related to the hazardous activities
that can be occurred due to some substances and other nanomaterial factors. It is the
responsibility of higher authority to take care of the healthy and safety practices at the
workplace. So, this law should be followed by care centre so that employees health can be
improved.
Manual Handling Operations Regulations 1992: This act is based on some of the
practices that are performed at the workplace so that all workers will be able to get some
benefits. This explains that how overall risk can be reduced by manually handling the operations.
Mental Health Act 2007
: This act is made by the state government of UK. On the basis of this, health and social care
organisation can enhance the safeguarding of the patients so that they will be able to get the
quality treatment (Nielsen, 2014).
Health and Safety Regulations 1981: This act is based on the all first aid activities that
are provided by the care workers. It is necessary for all people that they should know about the
first aid treatment. For this, proper training should be given to the employees so that their
knowledge can be enhanced.
There are different types of communication practices that has to be performed by the
higher authority so that they can effectively communicate with their staff members in the health
and social care. These practices are as follows:
 Verbal: In this type of communication method, the care centre communicate with their
service provider through word of mouth, training, reporting and appraisal. In the training
session, the superiors can explains the different kinds of hazardous activities and how to
deal with them in an effective manner (Hughes and Ferrett, 2012). Here, they can use
control of substances hazardous act.
 Written: The care centre of Fleetwood can communicate with their all staff members
through emails, memos, letter writing and notice board.
 Graphic: In this type of approach, the care centre can communicate with their workers
through signs, poster and DVD's. Here, superiors can explains to their service providers
that how they can handle the different kinds of operations manually.

1.2 Assess the responsibilities for managing health and safety in relation to its organisational
structure
Every member of an organisation have to follow some of the rules and regulations so that
their overall performance can be improved. Government and non government organisation
follow a set format of health and social care system. So, when the care centre of Fleetwood
followed this kind of system then their overall responsibilities are distributed from higher
authority to employees (Lèfstedt, 2011). They all have to perform their operations in an efficient
manner so that they can provide effective services to their customers. The responsibilities of the
members of the health and social care organisations are as follows:
Health and safety executives: The health and safety executives have to perform some of
their duties so that they can help the organisation in achieving their goals. They have to provide
training and development activities to the staff members so that they can provide an effective
safeguarding service to their patients. The executives have to take care that every person is
getting an effective services or not. They have to propose some of the laws and regulations in the
health and social care organisation so that services users will be able to get the services.
Manager: There are some of the responsibilities of manager that has to be followed by
him so that they can help an enterprise in enhancing their growth. The manager has to identify
the issues that are faced by all the staff members in the health and social care enterprise. The new
registered manager is responsible for making some of the practices so that good management can
be established (Young, 2010). Along with this, the superior has to focus on the services and
perform some of the practices so that overall quality of the services can be enhanced. For this,
they can use internal audit in order to identify their own performance. Further, the person have to
focus on the recruitment and selection approach so that the firm can hire skilled and experienced
staff members.
Employees: Employees are the one who play an important role in providing the quality
services to their patients. There are some of the responsibility of the workers such as they have to
provide safeguarding services to their patients. They have to take care of their patients as per
their needs so that their overall satisfaction level can be improved.
1.3 Analyse the health and safety priorities for the mental health services
When a health and safety organisation perform their operations in particular services then
they have to set some of the priorities (Atkinson and Westall, 2010). On the basis of this, they

can handle their patients in the care centre in an efficient manner. Here, the Fleet Wood Hall
Care Home perform their operations in mental health care services. For this, the top executives
have to set some of the priorities so that they can enhance their growth in the market.
Some of the priorities that are related to the health of an individual and these are as
follows:
 The manager of health and social care organisation has to identify the needs and demands
of their patients.
 Identify the causes that how this problems has occurred.
 Provide the treatment on the basis of the problems that are faced by an individual.
 The supervisor is providing help to patients so that they will be able to resolve their social
and environmental issues.
 The health and safety executive of the care centre has to check the improvement of the
patients so that their more effectively quality treatment can be given to the service users.
The care centre can set some of the priorities related to the safety of the mental health
people and these are:
 The supervisor has to provide the accommodation to the people where their safety can be
ensured and they will be able to get recover on time.
 The staff members have to ensure that no dangerous tools will be their at the workplace.
 The fire safety should be provided to the people so that in the emergency their safety can
be ensured.
Along with these priorities, they have to perform some of the strategies in order to
develop the relationship among all the employees and customers. There are some of the
advantages and disadvantages of the different laws that are followed by the care centre in their
business environment (Aulin and Capone, 2010). These laws are:
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995: On the
basis of this approach, patient will be able to get the treatment on time and their health and safety
can be ensured. Through this, manager can maintain the sickness of their workers and reduce the
paperwork. The limitation of this approach is that people should have some skills an knowledge.
Control of Substances Hazardous to Health 2002: The benefits of this is like through
this they will be able to ensure the health of the employees (Mohamed and Chinda, 2011).

Manual Handling Operations Regulations 1992: Through this, people of the health and
social organisation will be able to handle their operations in an efficient manner.
Mental Health Act 2007
:Through this, employees will be able to make an effective decisions on the behalf of the
mentally disabled people. Through this, their overall health can be ensured.
Health and Safety Regulations 1981:On the basis of this, there are some of the
advantages and disadvantage are associated. Advantage is that through this they will be able to
ensure the health and safety of their staff members and patients.
TASK 2
2.1 How information from risk assessment informs care planning for individuals and
organisational decision making
Risk assessment is an approach that is used by an organization so that they will be able
to identify the potential issues that are involved into the business activity (AgwuCooper, D.,
2010). For this, the higher authority uses a systematic approach which involve some steps and
these are as follows: To identify the hazards: In the first step, the higher authority have to identify the hazards
which can affect the health and safety of the workers. Along with this, they can examine
the different factors such as physical, mental, chemical and biological. The impact of hazardous activities: In this step, the manager has to identify that workers
how workers are getting affected due to the factors and how their performance is get
affected. For this, they can collect all the facts and figures so that overall problems can be
resolved. Identify the risks and take actions: At this stage, manager of the health and social care
organisation have to identify the number of risks that may affect the performance of an
individual (Hammer and et. al., 2011). In order to reduce all the risks, they have to take
an appropriate actions so that their overall performance can be enhanced. Make a documentation of the findings: The person who conduct this risk assessment,
they have to make proper documentation of their findings. This will be beneficial for
future as through this they will be able to accomplish their goals.

 Review of the assessment: At last, the supervisor who conduct risk assessment have to
review the overall findings. The higher authority is responsible for providing the good
practices at the workplace so that their overall performance can be enhanced.
On the basis of this risk assessment, Fleet wood Hall Home care centre can make their
care plan so that they will be able to offer quality services to their patients. Along with this, they
will be able to attract number of people towards their services.
2.2 The impact of One aspect of practice to individuals in relation to Health and safety
There are many core aspects that has to be followed by an individual in the health and
social care organizations. Through these, this they will be able to identify the impact of these
policies on the staff members of an enterprise. For this, the care centre uses some of the acts and
laws so that their overall performance can be improved in an efficient manner. The one aspect
that is essential for the health and social sector firm is the first aid. By adopting some of they
laws, the higher authority will be to ensure the health and safety of the people. These laws are as
follows:
Health and safety regulation, 1981: As per this law, it is stated that organisation have to
follow some of the rules and regulations (Gehring and et. al., 2013). Through this, first aid box
should be present at the workplace so that people will be able to do primary treatment on their
own. Along with this, all staff members should have some knowledge that how quality treatment
can be given to the people. On the basis of this, the health and safety of the people can be
ensured.
Manual handing operations management, 1992: Through this kind of approach, all staff
members will be able to get some benefits so that their overall performance can be improved.
Through this, they will be able to reduce number of risks that are associated with the practices.
So, in this manner their overall health and safety can be ensured (Magnusson, Hallgren and
Ansell, 2010).
There are some of the advantages of the first aid aspect and these are as follows:
 By adopting the health and social regulation act, the overall safety of the people can be
improved. Along with this, they will be able to attract number of people towards their
services.
 The health and social care firm can enhance their care services.
There are some of the disadvantages of the aspect:

 The higher authority have to provide some training to their staff members and this will
incur some cost.
 This will take some time so due to this sometimes the health of the people will be
affected.
2.3 How dilemma encountered in relation to implementing systems and policies for health, safety
and security
When state government implement some of the policies then it give some of the positive
and negative impact of the health and social care sector (Cooper, 2010). Due to this, dilemmas
can be occurred which is related to a situation where the higher authority have to make a choice
between the different alternatives. These dilemmas can be related to the risk, resource
implication, priorities of the stakeholders and so on. In order to reduce these, they have to make
policies related to the health, safety and security. Sometimes, due to the decision making process
staff members of health and social organization fall into the situations where they have to find
out an appropriate solutions.
There are some of the ethical issues that are occurred and due to these they will not be
able to perform their operations in right direction. As per the case study of Fleet wood Hall
Home there are some dilemmas that are occurred within the enterprise. Some of these are as
follows:
Effective communication: The higher authority of health and social sector organisation
have to focus on the effective communication. Through this, the trust and relations among the
manager and staff members can be build (Aulin and Capone, 2010). When the communication
gap is get reduced then due to this the problems can be resolved in an efficient manner. Along
with this, superiors will be able to identify the needs and demands of their patients. On the basis
of this, they can offer quality care services, safeguarding as well as responsive services.
Training staff: This is an effective strategy that has to be followed by the higher
authority in order to trained their workers. For this, first they have to identify the needs and
demands of their staff members. The training will be given to them on the basis of their
requirements so that overall satisfaction level can be enhanced. On the basis of these programs,
employees will be able to offer quality services to their patients.

Risk assessment: This is an effective technique that is used by an enterprise so that they
can resolve their overall issues. In this strategy, they will be able to get the facts and figures
about the risks that are faced by the workers at the workplace.
2.4 The effects of non-compliance with health and safety legislation
Non compliance is related to the Laws and regulations that has to be followed by an
organisation so that their overall performance can be improved (Hale and et. al., 2012). Along
with this, there are some of the factors which may affect the performance of an enterprise in an
efficient. They have to deal with the different issues and follow all the laws and regulations so
that success can be achieved. Further, the health and safety of the workers can be ensured. This
may affect the performance of firm in two terms one is personal and another one is professional.
Personal is related to the injuries and health implications. On the other hand, professional is
related to the disciplinary, fines and other closure factors.
There are some positive factor of the non compliance in the Fleet wood Hall Home care
centre. Some of these factors are like training workers, effective communication and risk
assessment (Mohamed and Chinda, 2011). On the other hand, there are some negative factors
such as fine, imprisonment, court and due to this the overall brand image is also get affected. So,
in this manner the performance of health and social care centre can be affected.
So, the care centre can follow these strategies in an efficient manner so that their overall
performance can be enhanced. Along with this, they can identify the needs and demands of their
patients and offer them services so that their satisfaction level can be achieved.
TASK 3
3.1 How health and safety practices are monitored and reviewed
Monitoring is a technique that is used by an enterprise in order to evaluate the
performance on a continuous basis. Through this, the health and social care organisation will be
able to accomplish their specified objectives so that their overall performance can be improved.
In this, supervisor observe the performance of their staff members and competitors. So, in this
manner they will be able to get the advantage and customers will be able to get the quality
services.
There are two types of monitoring that can be used by the health and social care
organisation and some of these are like active and re active monitoring.

Active approach: Through this approach, they will be able to analyse their own
performance in an efficient manner by using some of the strategies. Some of the approaches are
like control, practices and conditions (Elias and et. al., 2011). In this, manager gives the feedback
to the staff members so that they will be able to enhance their own performance. On the basis of
the feedback, the higher authority take some actions so that their growth can be improved. This
approach is based on some of the factors such as:
In the environmental monitoring approach, higher authority will be able to monitor their
performance in the environment. Through this, they will be able to make an appropriate changes
so that they will be able to enhance their overall performance in the environment. Apart from
this, they can use some of the approaches as per the requirement of their staff members. Through
this, their overall performance can be improved and they will be able to enhance their own
performance.
Reactive monitoring: This type of monitoring approach, the higher authority will be able
to analyse their performance in the market than any other competitors. This approach is more
tangible than any other approach. This is based on some of the factors such as injuries, incidents,
hazard reports and so on.
The care centre can use some of the approaches such as questionnaire, check list and
auditing. On the basis of the audit, the enterprise will be able to identify their own strength,
weaknesses, opportunities and threats. Through this, they will be able to analyse their position in
the market (Suresh, 2012). Apart from this, they can use questionnaire in order to gather the
views of the staff members of the health and social care organisation.
The Fleet wood Hall Home can conduct a plan by follow a systematic approach. This can
be made on the basis of the views and needs of the staff members.

(Source: Care plan for health and social organization, 2017)
3.2 Analyse the effectiveness of Health and Safety policies and practices
Every organisation perform their operations in the business environment so that their
performance can be enhanced. They can adopt a culture which is the combination of values,
beliefs, attitude and other factors. Culture is an essential as this can affect the performance of the
firm. Their are some of the factors which are necessary for an enterprise and some of these are
lifestyle, environmental factors, non occupational issues and so on.
In order to analyse the effectiveness of the health and safety policies, the higher authority
of health and social care organisation will be able to ensure safety at their workplace. For this,
they follow some of the acts like health and safety regulations act, mental handling regulations
act and so on (Magnusson, Hallgren and Ansell, 2010). Through this, they will be able to
accomplish their goals and objectives in an efficient manner. Along with this, risk assessment is
very beneficial for an enterprise as through this they can implement effective strategies in an
efficient manner. Training and development activities are conducted at the workplace as through
this they will be able to enhance their growth. On the basis of this, the core competencies of an
individual can be enhanced and through this they can provide excellent services to their patients.
Illustration 1: Care plan for health and social organization, 2017

Along with this, the manager can use monitoring in identifying the approaches that will
lead towards the success. Further, the enterprise will be able to get the reviews of their staff
members through feedback.
3.3 Evaluate your contribution in placing health and safety needs of individuals at the centre
Being a manager at the health and social care, I perform my roles and responsibilities so
that overall objectives can be accomplished in an efficient manner. I adopt all the cultural values,
beliefs and acts that are made by the state government. Through this, the overall performance of
the care centre is get enhanced. I followed a systematic approach which includes some of the
steps and through this the performance is get enhanced. In the first step, I identify the needs and
demands of the staff members so as per their requirements the strategies are made. Through this,
customers will be able to get the quality services from the organisation. So, in manner their
overall satisfaction level can be enhanced.
From all these practices, I learn a lot and due to this my learning abilities is also get
increased. On the other hand, I faced some of the challenges and issues while performing at the
care centre. Along with this, there are some of the advantages that are I achieved from the overall
laws and acts of the firm.
CONCLUSION
From the above mentioned report it has been analysed that health and social care
organisation have to follow some of the laws and legislative acts so that they can ensure the
smooth functioning at the workplace. Along with this, they can follow some of the ways or
methods such as risk assessment, training and so on. Through this, the overall performance of an
enterprise can be improved and that will lead towards the success. The higher authority of care
centre have to use these strategies so that they will be able to offer quality services to their
customers. Fleet wood Hall Home care centre can use some of the approaches or methods in
order to monitor and evaluate their performance in a successful manner.

REFERENCES
Books and Journal
Agwu, M.O., 2012. Impact of employees safety culture on organisational performance in shell
bonny terminal integrated project (BTIP). European Journal of Business and Social
Sciences, 1(5). pp.70-82.
Atkinson, A.R and Westall, R., 2010. The relationship between integrated design and
construction and safety on construction projects. Construction management and
economics.28(9). pp.1007-1017.29111.2848
Aulin, R. and Capone, P., 2010. The role of health and safety coordinator in Sweden and Italy
construction industry. In Building a Better World, World Congress 2010. CIB.
Ball, D.J and Ball‐King, L., 2013. Safety management and public spaces: restoring balance. Risk
analysis. 33(5). pp.763-771.
Baxter, P.J., and et. al., 2010. Hunter's diseases of occupations. CRC Press.
Bonehill, J., 2011. Managing health and safety in the dental practice: a practical guide. John
Wiley & Sons.
Centers for Disease Control, 2013. Make a difference at your school.

Cooper, D., 2010. The return on investment of the B-BS process. Giorn. Ital. Med. Lavoro ed
Ergonomia, 32. pp.A15-A17.
Elias, I., and et. al., 2011. Improving construction health and safety: application of cost-benefit
analysis (CBA) for accident prevention. International Journal of Construction
Management. 11(1). pp.19-35.
Gehring, K., and et. al., 2013. Safety climate and its association with office type and team
involvement in primary care. International journal for quality in health care, p.mzt036.
Hale, A., and et. al., 2012. Developing the understanding of underlying causes of construction
fatal accidents. Safety science. 50(10). pp.2020-2027.
Hammer, A. and et. al., 2011. Psychometric properties of the Hospital Survey on Patient Safety
Culture for hospital management (HSOPS_M). BMC health services research, 11(1).
p.165.
Hope, A., Dring, C and Dring, J., 2017. College Lifestyle and Attitudinal National (CLAN)
Survey. People.
Hughes, P and Ferrett, E., 2012. Introduction to health and safety in construction. Routledge.
Lèfstedt, R., 2011.Reclaiming health and safety for all: An independent review of health and
safety legislation (Vol. 8219). The Stationery Office.
Magnusson, J., Hallgren, M. and Ansell, A., 2010. Air-blast-loaded, high-strength concrete
beams. Part I: Experimental investigation. Magazine of Concrete Research, 62(2),
pp.127-136.
Mohamed, S and Chinda, T., 2011. System dynamics modelling of construction safety culture.
Engineering, Construction and Architectural Management. 18(3). pp.266-281.
Nielsen, K.J., 2014. Improving safety culture through the health and safety organization: A case
study. Journal of safety research. 48. pp.7-17.
Suresh, G.K., 2012. Measuring patient safety in neonatology. American journal of perinatology,
29(01). pp.19-26.
Tombs, S and Whyte, D., 2013. Transcending the deregulation debate? Regulation. Risk and the
enforcement of health and safety law in the UK. Regulation & Governance. 7(1). pp.61-
79.
Young, D., 2010. Common sense, common safety. Cabinet Office. HM Government. London.
Online
Monitoring - active & reactive measures. 2017. [Online]. Available
through:<http://healthandsafetycertificate.blogspot.in/2006/11/monitoring-active-
reactive-measures.html>. [Accessed on 19th April 2017].
What are the five steps to risk assessment?. 2017. [Online]. Available
through:<https://worksmart.org.uk/health-advice/health-and-safety/hazards-and-risks/
what-are-five-steps-risk-assessment>. [Accessed on 19th April 2017].