Effective Communication in Business

This assignment examines the significance of effective communication within a business context. It highlights how clear communication fosters strong relationships, facilitates problem-solving among teams, and enables the delivery of person-centered services. The document further emphasizes the role of collaboration in achieving success through effective communication, leading to increased profits and global recognition for companies.

Running head: Integrated health and social care
Integrated health and social care

Integrated health and social care
Personal self awareness
Personal self awareness refers to a clear awareness and opinion of people personality that
includes thoughts, beliefs, motivation, weaknesses, strengths and emotions. It also allows people
to understand the ideas and thoughts of other people. Personal self awareness is important to
understand people easily. Furthermore, people are able to share their experience and thoughts
with other people. People make effective and unique decisions with the help of personal self
awareness. Along with this, personal self awareness is a big and important part of the both
philosophy and therapy (Young and Young, 2014). Self awareness is also important in people
health care. It is the ability to be cognizant and aware of one’s life thoughts, experience and
abilities. Self awareness can be used in counseling sessions to help both the client as well as
therapist. It is also mandatory for optimal routine life activities. Also, it can help a therapy
session be more unique and effective. Self awareness is an effective tool for human trait that can
provide benefits oneself and their social relations. In addition, it also provides various
advantages to professional nurse. The people can easily understand and analyze feelings of other
people through personal self awareness. Moreover, it is significant to maintain unique and
dynamic relations between workers and clients (Fullan, 2014).
Self esteem
Self esteem reflects a person’s overall subjective emotional evaluation of his or her own
worth. It is a judgment and analysis of oneself as well as attitude toward the self. Self esteem
consists beliefs, thoughts and values about oneself as well as emotional states such as shame,
triumph, despair and pride (Steinem, 2012). It is an important part of every person’s life and self
esteem will also help people at workplace. It will also help to build and develop confidence for
performing task and duties effectively. People can easily know about themselves with the help of
high self esteem. It also helps to maintain good and effective relationship among the people
(Kernis, 2013).
Motivation
Motivation is the word derived from the word ‘motive’ that means desires, requirements,
needs, wants and derives within the individuals. It is the process of motivating and encouraging
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people to accomplish the long term goals and objectives (Dörnyei and Ushioda, 2013).
Motivation is one of the important functions which being performed by management to create
willingness among the workers. Motivation is important source of every business because it
helps to maximize and increase productivity and outcomes of the organization. Also, it helps to
improve and enhance the performance and abilities of employees (Schunk and Zimmerman,
2012). With effective motivation, employees start to perform task and duties with higher
efficiency and effectiveness. It also leads to achievement of organizational goals and helps to
build and maintain reciprocal relationship among the employees. Furthermore, optimum
utilization of resources can be possible through motivation. It plays a significant role to explore
and flourish business activities and operations of the firm worldwide. Goals and objectives of the
firm can be attained smoothly if cooperation and coordination takes place which can be
successfully done through incentives as well as motivation. To motivate workers, the company
needs to provide rewards, bonus, incentives, and other facilities to the employees (Kirstein,
2010).
Contribution of personal self awareness, self esteem and motivation to person centered
services
Person centered care is a way of thinking and doing things that sees the people using
social and health services as equal partners in developing, planning and monitoring care to fulfill
the needs and requirements of people. In person centered services, personal self awareness
focuses on the personal relationship between a client and counselor (Capuzzi and Stauffer,
2016). The counselor and client relationship helps to improve self realization and self
development and it also helps to reduce issues and problems of people. Personal self awareness
also provides an effective way to promote personal growth and understanding in a client. With
effective self awareness, counselors are able to explore and expand their knowledge, personal
development and experience. In addition, it will also help to explore and develop counselor skills
and potential in an effective way (McCormack and McCance, 2011).
Apart from this, self esteem also plays vital role in person centered services. Self esteem
helps to overcome on the challenges and barriers in person centered services. It also helps to
motivate and encourage patients in order to eliminate frustration and stress. Self esteem is an
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effective and dynamic way to maintain physical and mental health of people. Apart from this, it
provides better career prospects and helps to maintain happy and reciprocal personal relationship
with people in the world. Self esteem is also important because it has a positive impact on people
choices and life. It has a profound effect on people emotions, desires, values, thinking, goals and
happiness. High self esteem also helps to boost up confidence of people in person centered
services. It contributes to reduce mental health problems of people. Furthermore, people can
identify and analyze the strengths and weakness through self esteem (Miller and Rollnick, 2012).
Motivation also provides several benefits to people in person centered services.
Motivation helps the person to realize its potential to do an assigned task. In order to get
effective output, a person should be motivated so that he can gain his confidence in doing work.
Motivation also helps to develop interest among people in the organization. This makes them
show their true potential that they possess while working in the firm. Motivation can prove to be
an effective source of happiness and inspiration. Motivator must know the key areas that will
make a person feel confident and motivated (Wormington, Corpus and Anderson, 2012).
How personal values and beliefs can impact on the delivery of person centered services
Person centered services means services that are practiced concerning about the care of a
person. The impact of such attributes on person centered services has shown the effect on the
health, dignity, values and beliefs of a person to a great extent. These attributes have provided
the people a platform to highlight their aspects that they find difficult to express in front of
others. These three basic attributes have made them realize their true potential of working and
the place where they stand. The impact of these attributes has made it easy for the people to deal
with any issue or a problem. These services also help to identify and analyze needs, requirements
and desires of person.
Personal self awareness gives the person a chance to know his innate talent that he
possesses without showcasing it in front of people. This helps the people to develop his
personality and raise his way of looking at life. The impact of personal self awareness on the
lives of services that takes care about the people shows improvement in the person and also
raises his chance of earning in a better way. It makes them truthful, honest and loyal towards
their job. Personal self awareness criteria make them analyze whether what is good or what is
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bad. It develops their behavior and treatment towards other person. Person centered services are
highly advantages with this attribute as it is a way helps them in developing their own self. The
self awareness makes them knowledgeable and understandable (Fullan, 2014).
Self esteem becomes the major concern for the person who seeks for self respect. People
care about their respect as much as they are concerned with their profit making. The impact of
self esteem becomes a valuable aspect in the lives of people. Before choosing the right type of
business, people usually seek for respectable work. Working with respect becomes a major
concern for the people who prefer to work with respect. The areas are preferred by them for
working mainly involves managing, directing, supervising and other such types of tasks. This
helps to make right and appropriate decisions in the organization. On the other hand, sometimes
the impact of self esteem can turns out to be a negative impact as it can corrupt the values and
belief of the person.
Motivation has never been a problem with any sector of working. Motivation has always
given the people a chance to prove themselves. The path designed through motivation provides
enormous opportunities and responsibilities to people in the organization. Motivating a person
develops their confidence and interest in doing work. The work done by them generates greater
outputs and larger benefits. Such impact of motivation is seen in the larger section of society
seeking for person centered services. Motivating a person always shows positive outputs. Person
centered services gives the people a chance to gain their confidence back. Motivation can make
people outshine their talent to a larger platform. Therefore motivation can not only assure the
growth of business but also the growth of one self. Motivation is the part of personal values and
beliefs (Kirstein, 2010).
Key elements of communication that can enhance a person centered services
Communication helps in solving many problems in various sectors. Communication makes it
easier for the person to incur knowledge on any particular matter or a topic. It helps in making
the assigned task understandable. A proper communication can reduce the chances of errors.
While communicating with other people they do realize various aspects where they lack
knowledge, therefore communication makes it easy for the person to gain knowledge and
experience. Effective communication is vital tool in a person centered- service (Levinson, Lesser
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and Epstein, 2010). Key elements of communication that can enhance a person centered services
have been stated below.
1. In the area of communicating with patients
Communicating with patients makes they feel better and positive that they forget their problem
and enjoy talking to other people. Communication enhances their capability of dealing with the
problem happily. This is the time when such people needs at most care and desire to be loved.
Therefore, communicating with people make them feel lively and they stop being worried about
their sufferings and problems. The element of communication enhances the person centered
services in respect to the patient and the doctor. The liveliness is seen in both of the individuals.
This communication provides full of happy moments in the life. Effective communication also
provides happiness to people in the organization.
2. In the area of business
Communication is an important factor in business. It helps in proper decision making. It solves
the queries of the employees working in the business and making them feel confident while
working. In business people do face many problems but sharing those problems with other
members of the business can release some stress and make them feel better. In a company where
thousands of people work, it becomes difficult to keep a check on the working system of each
and every employee. Therefore communication between many different groups becomes easy to
manage the working that takes place in the business. This allows them to run the business for
long period of time. Therefore, it is done or achieved only through effective communication.
These person centered services like working in a company for fulfilling the needs becomes an
important factor which can be achieved only through proper communication.
3. In the area of collaboration
Communication becomes very important factor while collaborating in the organization. It helps
in making strong bonds and generating more outputs which turns can generate greater profits and
outputs. Communicating with larger areas of business increases the goodwill of the company.
Collaboration makes it easy to achieve success in less time period. This happens only because of
proper communicati0on that takes place between businesses to across countries. The
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communication in collaboration takes place in a professional way. Therefore, effective
communication becomes a key element in collaborating services. This combination gives
companies a chance to begin a new business and venture. Realizing the potential of working in
collaboration can make the companies earn more and more profits and outcomes. Person
centered services like collaboration makes them achieve a dignified place and position through
which they are known around the world.
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References
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Kernis, M.H. ed., 2013. Self-esteem issues and answers: A sourcebook of current perspectives.
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Levinson, W., Lesser, C.S. and Epstein, R.M., 2010. Developing physician communication skills
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