Mental Health Advocacy and Support Systems

This assignment delves into the crucial aspects of mental health advocacy and the multifaceted support systems designed to address mental health challenges. It examines various resources and strategies employed to promote mental well-being, including institutional work within healthcare systems, community-based initiatives, and the role of advocacy groups. The analysis also considers integrated care models that aim to bridge the gap between physical and mental health services.

Learner statement Leadership for Health and Social Care Learner Name:
Unit Title: 564 Independent mental health advocacy
Learning Outcome 2- Provide Independent Mental Health Advocacy

Learner statement
Assessor
Use Only-
Assessment
Criteria Met
Learner to provide narrative under each statement of how they meet the criteria.
You must provide answers to each question that allow your assessor to properly assess
what work duties you are doing or what role you have within your work. It expected that
you will need approximately 300 words per question. The more detail you provide the less
likely your account will be sent back for more clarification.
You must answer each question in your own words and written in the first person
meaning “I do this”. A tip is always to keep in mind the “who, why, how, where and
when” in each answer.
Learning Outcome 1- Know how Mental Health legislation affects IMHA qualifying patients
Definition
How: impact on the individual such as living on locked wards, accessing private spaces.
Learning Outcome 2- Provide Independent Mental Health Advocacy

1.1 Explain key principles of Mental Health legislation
Range
This may include:
1.1 Mental Health legislation:
 Mental Health Act 1983-This act is a part of legislation that states people who are suffering
from mental health problems should have following rights regarding assessment and care in
hospital, treatment within community, etc. most of the people who are receiving inpatient
treatment on a psychiatric wards get agreed to go hospitals as informal patients. On the
contrary, half of the patients in hospitals without their agreements as formal patients. Those
who are a formal patient have loose specific rights like right to leave the hospital freely, etc.
So, it is necessary for every one to know about their rights under mental health act (Ashworth
and Horder, 2013).
 Mental Health Act 2007-This is an act of Parliament of the UK. It modified the law of Mental
Health Act 1983 and the Mental capacity act 2005. It is applicable to the civilians of England
and Wales. This introduced some of the alteration that are listed below:
 It introduced a Supervised Community Treatment consisting of Community Treatment Orders.
This new power replaced the supervised discharge with an ability for returning the patients to
hospitals, where that person might be forcibly treated, if the medicament program is not being
Learning Outcome 2- Provide Independent Mental Health Advocacy

executed with in the community (Bartels and Eskow, 2010).
 This made possible for some of the patients for appointing their civil partner as nearest
relative.
 Codes of Practice in England- The code of conduct creates the standards of conducts which is
expected by all adult social care workers and support workers of health centers in England. It
assists workers by providing them best quality, safe and secure care supports. It also describes
the nature and attitudes of people who are using care and support (Bartlett, 2012).
1.2 Explain how you analyse powers within the Mental Health Act 1983 as amended by the Mental
Health Act 2007
 The power within Mental Health Act 1983 was amended by the Mental Health Act 2007 as
this new act introduced many modification that are listed below:
 It replaced the duty of approved social worker by the responsibilities of approved mental
health professional (Bockting and et. al., 2013). It states that person who is fulfilling this
role necessarily not be a social worker.
 This also redefined the roles of professionals by widening the range of metal health
professionals who are having the duty for the treatment of patients without their
permission.
Learning Outcome 2- Provide Independent Mental Health Advocacy

 This creates the role of authorized clinician. They are registered occupational group
approved by the proper authority to act for the aim of the Mental Health Act 1983.
 Criteria for Involuntary commitment: It introduced the need that one could not be retarded
for treatment unless the proper treatment is accessible and eliminate the treat-ability test.
 Mental Health Review Tribunal: This has improved the safety of patients by taking an order
making ability which would permit the current time limit to be changed and for automatic
recommendation by managers of hospitals to the MHRT (Caplan, 2013).
 This also introduced an independent mental health advocates for the qualified patients.
 It has changed the definition of mental disorder by introducing a new definition through out
the act by getting rid of past categories.
 It states that Electra-convulsive therapy would not be given to a person who has the
capability to refuse respond to it (Cappadocia, Weiss and Pepler, 2012). This may be
provided only to those patients who does not struggles with any early directive, decisions of
the court of protection.
1.3 Explain how you use the Mental Health Act 1983 as amended by the Mental Health Act 2007 to
explain the process of compulsion
Range
Learning Outcome 2- Provide Independent Mental Health Advocacy

This may include:
1.3 Process of compulsion:
 Individual patients who are detained- Mental Health Act 2007 has revised the criteria for
Involuntary commitment (Corrigan and et. al., 2012). It introduced a requirement that
individual patients can not be detained for medical treatment unless accurate or proper
management of treat-ability is present. This also removed the treat-ability test.
 Individual patients who are liable to be detained- Mental Heath Act 1983 has been amended to
Mental Heath Act 2007 which is defining that an individual who is suffering from the mental
health related issue the has to be detained back for the further and focused treatment as due
to the severe stage it become very essential for them to do proper care of such people. The
time limit of the detention is around 72 hours from the time patient has been admitted or
reached for the treatment, as per the act. It is necessary to hold them for at least this much of
time so that health issues can be clearly identified and judged.
 Individuals under guardianship or supervised community treatment (SCT)- This act also
introduced the supervised community treatment involving community treatment orders (Devos,
2012). This new order replaced the supervised discharge with a ability to return the patient to
health centers, where the people might be force fully given treatment, if medication procedures
is not being enforced with in the gathering or community.
Learning Outcome 2- Provide Independent Mental Health Advocacy

1.4 Explain how you research a range of safeguards enshrined within the Mental Health Act 1983 as
amended by the Mental Health Act 2007
Range
This may include:
1.4 Safeguards
 Tribunal- These are the support system that is very helpful for both the health care homes as
well as for the mental health patients as any of the problem get arises to them then they are
appeal in this tribunal where they can get resolve all the issues and problems that are getting
on to their path. The main objective of this is to check over to the cases of several patients who
are detained in the car homes under the act of mental health (Drew and et. al., 2011). This
moreover has the watchfulness to discharge a patient who does not meet the statutory criteria.
Such cases usually incorporate making a balanced judgment on different troublesome issues,
for instance, the adaptability of the individual, the affirmation of the overall public and the best
points of interest of the patient.
 Hospital Manager’s hearing- These are also very similar to the tribunals where the hearings are
done by the panel members for the issues and problems that are faced by the patients (Duke
and et. al., 2011). The vote of the three member are very must and to be same then only, a
Learning Outcome 2- Provide Independent Mental Health Advocacy

decision is made as per the amendments. The actions of patient's discharge are not in their
hand it is very essential for them to understand the stage of the person. They can only
discharge the patient who are unrestricted no others are allowed to be get discharge by them.
They just act as the redress agents in the mental health.
 Statutory advocacy- These are the bodies that are carrying out their operations and functions
to safeguard the rights of the mental health patients (Featherstone and Fraser, 2012). It is
very effectively carrying out their works so that the people who are affected by the several
issues can be get resolved. There are various responsibility that are to be performed by this
section. They supports people who are not able to take decisions and are not mentally
developed in appropriate manner. These people are provided aid by this system..
Learning Outcome 2- Provide Independent Mental Health Advocacy
2.1 Explain how you use the Mental Health Act 1983 as amended by the Mental Health Act 2007 to
identify when an individual is entitled to receive IMHA support.
IMHA is the advocate where numerous rights are allotted to them regarding the mental health
patients for their betterment and for their safety aspects. The rights are only provided to them and
no other advocate is having such authorities. All the rights that come under the IMHA are-
 Meeting with the patients who are really in the need of the IMHA services (Foy, Kelleher and
Learning Outcome 2- Provide Independent Mental Health Advocacy

Laraque, 2010).
 Consulting professionals so that plans can be made for the patient's treatments.
 They are having the responsibility to check the records and all the details that are related to
the patients and what all are their requirements are identified by them so that according to
that services and aid can be availed to them (Gowen and et. al., 2012) .
Under the Mental health act 2007, IMHA is responsible to work with the special kind of people.
Those individuals kept under the Mental Health Act 1983 corrected in 2007 (regardless of the
possibility that on time away from the doctor's facility), however barring individuals who are confined
under certain fleeting areas (4, 5, 135, and 136). the patients who are restricted patients are also
entitled to get the aid and support of the IMHA services. The people who are subjected under
community treatment order are also have the right to get benefits for the issues and problems which
they are facing. Those patients who are informal are also eligible for the support by IMHA, basically
the people who comes under this will be below the age of 18 who get considered for ECT.
The people are very much serious at their health related cases are to be given special;
attention and treatment are normally taken in consideration by the IMHA society. This helps in
attaining the several benefits that are very much required by the them (Grob, 2014) . The benefits
that are provided to the patients are-
 Exercise the rights availed to the patients, which can incorporate acting as well as talking for
Learning Outcome 2- Provide Independent Mental Health Advocacy

one's sake.
 Take an interest in the choices that are made about patients care and treatment.
 Access all the records that are related to the medical aspects which will help in attaining the
better health state of the person.
2.2 Explain how you analyze the roles and responsibilities of an IMHA
Range
This may include:
2.2 Roles and responsibilities: Listening, Accessing information, Promoting rights
An Independent Mental Health Advocate is a special advocate. The services offered by IMHA are
independent, private and free of cost. The roles and responsibilities of IMHA which can help people
who are using services to understand the following things:
 It assist people who are using services for understanding their fundamental rights under the
Mental Health Act.
 It also help people to understand the legal rights which other persons (for example, closest
relatives) having relation to them (Hack, 2016).
 It also realizes particular portions of the mental health act that are applicable to them.
 Any situations or restrictions to which they are subjected.
Learning Outcome 2- Provide Independent Mental Health Advocacy

 Any of the medical treatment that they are accessing or may be provided and the reasons for
the treatment.
 The legal authorized people for offering that treatment.
 The safeguard and various other needs of the Act which would be applicable to that treatment.
2.3 Explain how you summarize rights afforded to an IMHA within the Mental Health Act
Range
This may include:
2.3 Rights: Access to records, Patients, Staff
IMHA is having various rights and responsibilities that they need to carry out in the most
appropriate way so that they can be able to develop proper plans and they can also avail best
services and aid to the mental health patients (Hale and Borys, 2013). It is very essential to have the
responsibility, roles and power so that they can address the issues and problems of the patient can
make them resolve in the manner required. There are some responsibilities that are in part of IMHA
such as-
 Accessing the records- They are having the role to access all the records and details about the
patients so that they can be able to know the stage of them and as per that further steps and
decisions can be made. It is very necessary to know each and every aspect of the patient then
Learning Outcome 2- Provide Independent Mental Health Advocacy

only they will firstly able to know whether the person is actually eligible for using the support
system of the IMHA or not. After getting confirmation about the patient then, they can also be
able to provide the services to their needs and the stage. They plays a very vital role in the
accessing of the records about all the people.
 Patients- For the welfare and proper care of the patients IMHA is contributing very effectively
and in a very appropriate manner. There are various treatments that are for the people, the
best suitable is availed to them. This duty totally relies upon the independent mental health
advocacy. What all services are must and has to be provided are also decided by them only
(Hatcher, Oyer and Gallardo, 2011).
 Staff- This will help the people to have the right where they can be able to raise the question
about the services and treatment that they are getting from the health care homes. They can
get the proper plans for the care that is been provided to patients. This will also assist the
staffs and employees to attend the several meeting that are related to the services and care
plans along with that they can also be able to get preparation for the wards round as well.
2.4 Explain how you priorities a range of case work
In a health care home it is very necessary for me to take in consideration about the aspect that
are related to the different illness. It has become very necessary to set priorities for each task so that
Learning Outcome 2- Provide Independent Mental Health Advocacy

the services can be provided in effective and approachable manner (Holloway and Galvin, 2016). It is
also very essential to have proper plans so that as a senior support worker I can guide my sub
ordinates to carry out the tasks in most flexible and effective way. Following are the priorities that
are set-
 Incorporation of the mental health into public health related programs- The major issues behind
the poor mental state of a person is due to the unhealthy living and use of drugs, alcohol and
many such things (Hoye and et. al., 2015).
 Promoting the health related safety precautions among the mental illness- The necessity to
inform the people about all the safety aspect is very must as because, this will lead in a
situation where people can be able to get awareness about their health and its safety.
 Making a very strong primary health care aspects for the people suffering from mental health
state so that they can get better and effective primary services.
 Helping and supporting patients with mental health issues so that they can survive for longer
time period.
 Aiding to the mental people and the well being carers.
 Assistance are given to the patients who are affected and facing the mental health issues at
acute hospitals and health care homes.
 Addressing the patients with several issues and problems with the help of treatments (Israel
Learning Outcome 2- Provide Independent Mental Health Advocacy

and et. al., 2010).
 Providing integrated support system to the people who are very badly influenced by the health
related issues especially mental disorders.
 Services are also availed to the people with the help of the several techniques, care are also
provided at homes of the patients.
2.5 Explain how you assess a range of potential dilemmas which IMHA’s can face in
Practice
Range
This may include:
 Potential dilemmas:A new advocacy technique is introduced basically for qualifying the
patients. These organised manner of arrangement are introduced by ways of amendment to
Mental Health Act 2007. According to these planning of independent Mental Health Advocacy
they would be providing some kind of qualification with the patients which will provide them
support and help. For accomplishing patients they need to qualify the advocacy which may
support in following manner:Detained under the section of 2007 Act (Lamb, 2012).
 Subject to guardianship which is also under this Act.
 There are community patients which would be subject to community treatment orders.
Learning Outcome 2- Provide Independent Mental Health Advocacy

 There is consideration for section 57 or 58A treatment but for otherwise they may be subject to
Act accordingly.
Information Sharing: There is guidance for practitioners as well as managers which might be
present for content that can be common to every one respectively and also there can be some
content which would be relevant while working with specific population group for children or young
people. The content which is used in this scope has some specific relevancy for only those types of
groups which would be explaining some text or highlighted matter with colour coded box like shown
below.
Supporting people who may have some experience with delusional belief: Many
people who have experienced delusions that may not be very necessarily difficult or problematic like
for example a child wants to believe in Santa Clause would not cause any harm in it. But in some
cases of vulnerability there are many people who are prone to jump on to some conclusions which
might affect their decision-making and thinking process which would be affective for future case.
Supporting people affected by Mental disease: There can be various ways in which we
can extend support to a person affected by mental disease. It is little difficult and complex to deal
with such cases but by counselling through friends, family, environment and taking care of them
could let them out of that business in some ways. Also by motivational speeches sand therapies
could make them to encourage with the problem effectively.
2.6 Explain how you resolve practice dilemmas
The mental well being reasons for living are more indistinct than they are exceptional. Though
perceived by remarkable dialect, learning bases, and chronicled traditions, they are participated in
the purpose of helping clients and patients with issues that often times can't be grouped inside the
Learning Outcome 2- Provide Independent Mental Health Advocacy

breaking points of one master instruct (Mares, 2010) . The about late affinity to treat clients through
multidisciplinary amass approaches is one impression of this reality. Mental prosperity Legal and
Professional Practice Dilemmas these concentrations in any case, capable perusing material and
treatises tend to be prepare specific.
Furthermore, specialists looking through such tracts consistently encounter significant
challenges finding judicious legal and good bearing that urges them to decide practice binds and
issues including clients and teammates (Mayers and et. al., 2010). Exactly when such bearing is
offered, it is consistently acquainted with respects with models extraordinary to one calling. In this
manner, fundamental practice problems that may be shared by social pros, counsellors, specialists,
specialists, and therapeutic chaperon routinely appear to have unmistakable "answers," dependent
upon which capable code of ethics or law treatise one advice.
This approach is old and inefficient. In light of an essential issue, this site approaches capable
choices from a united perspective that points of view fundamental administration as a sorted out
technique sharing fundamental qualities in most of the passionate prosperity disciplines. More than
that, it respects the customer to interpret capable issues from a communicant, rather than
individualistic, perspective. In perspective of these issues, the structure for watching out for capable
issues is important for experts and understudies in mental prosperity settings (O'Leary, Coohey and
Easton, 2010). As to resolve the practice dilemma some principles are very necessary to adapted
Learning Outcome 2- Provide Independent Mental Health Advocacy

such as-
 The duties has to be competently performed.
 It is very essential to a a consent for the duties that as to be carried out.
 The very basic aspect is to identify the primary clients and people who are mental disturbed.
 It is very necessary for the health cares homes to treat its clients and the workers who are
working with them in appropriate and equal manner (Olin and et. al., 2010).
 The most important things that will lead in resolving the dilemmas is the confidentiality that
has to be maintained and kept safe by getting leak.
2.7 Explain how you summarise and respond to a range of common advocacy issues for qualifying
patients
Range
This may include:
2.7 Common advocacy issues:
 Appeals- this is the methods where one can apply for the solutions and remedies for several
issues and problems that are related to the mental health patients. At time of appealing in the
tribunals there are situations where one would not be able to get the support for appealing
hence this will create an issue to them (Palmer and et. al., 2012). This will lead to a state where
Learning Outcome 2- Provide Independent Mental Health Advocacy

they will not get proper aids and services.
 Complaints- Complaints can be done by the patients and relatives so that they can be able to
get out of the problems. Issues such as patient is not properly treated which is making their
morale down and leading to more health problems. Many times the complaints are ignored by
the management, this is another issues which might get faced by the patients at time of
advocacy (Patel, 2012).
 Accessing information- The most important things is to access the detailed information about
the people who are willing to take the benefits and services of IMHA. It is very essential for the
management and the redress department to gather each and every information that is related
to the people if it is not performed then there are chances where they will not be able to
address the issues and problems of the patient and will affect the patient more.
 Changing medication- many times the medication system entirely get change this will create
an issues that will affect the patient, as because the course of the medicine will get changes
this will influence them. It become hard for them as because their expenses will get raise and
will get affected by the change.
 Applying for leave- As patient wishes to leave the health care homes they need to first apply a
leave notice until and unless the higher authority does not provide an approval they can not be
able to leave the hospital (Reinke and et. al., 2011). This will create an issue as they get bound
Learning Outcome 2- Provide Independent Mental Health Advocacy

to a particular situation. In hospital many times patients does not get proper care and family
attachment that may lead the condition of patient more severe and hard to cure.
 Discharge supporting people who may experience delusional beliefs- The people with the state
of mind which continuously gets changes need to be take care very carefully as they
themselves don't know what they are doing and in what manner they are acting upon several
aspects. It become very difficult to deal with such patients hence a very calm and respectful
treatment technique is required.
2.8 Explain how you understand treatment options available to an individual who is subject to
compulsion under the Mental Health Act
Under the mental health act there are many such aspect that can be adapted by the health
care homes so as to treat the patients in most appropriate and effective manner. It is very necessary
to avail the best methods that can cure the patients (Repper and Carter, 2011) . Various methods
are there which can be used so as to treat the people who are suffering from mental health issues.
They are as follows-
 Medication- One of the primary step that is taken by the doctors for the treatment of mental dis
balanced patients. Medication is the technique that can be used for treating and making the
patient cure. This is very effective approach that is been used.
Learning Outcome 2- Provide Independent Mental Health Advocacy

 Psychotherapy- This is another methods that is used so as to treat the mental and emotional
state of a patient. This is the way where patient and therapist used to talk to each other which
will help in solving the issues of the patients.
 Group therapy- This is very similar to the Psychotherapy as this will help in treating a group of
patient with more than one therapist this follows the same process as of Psychotherapy
method.
 Day treatment or partial hospital treatment- This is the procedure where the treatment includes
many actions such as the medication, therapies and counseling and many more this will help
the people to get cure with different methods that will assist in getting benefits for the patients
(Ridley and Hunter, 2013) .
2.9 Explain how you signpost qualifying patients to other services
Signpost is the methods by which the patient can be able to avail the services with the help of the
several supporting tools and methods. It is very essential for the health care home to provide the
patent various health and mental care support so that they can be able to get over the issues and
problems that come across their lives. It is also very necessary for them to use other effective
services as well as because they will be guiding the patient in getting cure in more effective and fast
manner. This is basically a tool through which the several other offered services can be conveyed to
the patient and related people. It is a communication channel by which all the required information
and guidance can be availed. As the patient who all are eligible to avail the services can be informed
the other such services which are very much required being a mental health patent (Ridley and
Hunter, 2013).
So with assistance to signposting the people can be able to get the better and effective
Learning Outcome 2- Provide Independent Mental Health Advocacy

information regarding the extra benefits and services. Generally this aspect is very helpful in knowing
the actual things that are very much necessary to understand as to get all the effective and required
services in the health care home in terms of the mental health treatment. This will guide the patients
what all things has to be done at present state and what more need to be done so that they can be
able to overcome the issues and problems that they are facing. As to develop and improvise one's
health both physically and mentally a signpost is very much required that can only be attained by the
assisting people in the health care (Ryan and et. al., 2010). basically there are three methods by
which the patients can be signposted they are snowflake method, the note-card method and cubing
method. with the assistance of this the members of the health care and IMHA can be able to convey
the information and required things to the patients and their relatives so that they can use more
effective services and plans that are also very much suitable for the people.
2.10 Explain how you identify a range of information that should and must be recorded
Information about the patients and healthcare are very necessary to be recorded as because this will
help in knowing each and every actions ad aspects that are performed and is very must in the health
services as to deliver the services in appropriate and effective manner. There are different methods
and techniques through which the information and data can be able to get assessed and can be
gathered. this is very essential aspects as because this will assist in getting the correct and relevant
Learning Outcome 2- Provide Independent Mental Health Advocacy

information and required data (Shneiderman, 2010). As to collect the information I will be meeting
the different departments so that I can be able to know what are the requirements for the patients
who are eligible for the support of the IMHA services. It is very essential for the correct information so
that a patient could be get cured appropriately and effectively. I will also try to contact the patient
and his/ her relatives so that I can collect all the information that are related to the patient, with
support to this I can guide the therapists and doctors for the required things and IMHA will also guide
in using the best and appropriate tools for the treatment. Knowing all the information will assist me in
advising the patient to act accordingly, and actions can be performed in suitable manner so that they
can get the proper care. I will use the computer and written system both are the tools by which the
information can be gathered and collected appropriately and significantly effective (Slade and et. al.,
2014). These methods will good for me as to gather all such information and data. Most important
things is been adapted by me is that is do not expose or use them anywhere as because these are
very confidential and need to be managed and maintained in a proper and effective way.
2.11 Explain how you work within different environments
There are different culture values and beliefs are present in organizations. as to survive in the
competitive market it become very essential for me to adapt the different cultures of the
organization. It is very essential for me to understand the values that is been followed then only I
Learning Outcome 2- Provide Independent Mental Health Advocacy

could be able to develop myself in a firm and can get more and more growing opportunity. This will
enhance my personality as well as my knowledge. It is also very necessary to have a comfortable
environment compromising every aspect will be sacrificing the personal beliefs and values. But to
coping up with personal and professional values will assist me in having a very balanced life and
working environment (Sorsdahl and et. al., 2012). There are several techniques through which I can
be able to work in different environments so that work will not get hampered along with that the I can
manage the work appropriate and effective manner. with the support of remote working techniques I
can be able to work and manage each and every aspect of the work that I perform. As to work in two
or more different environment the most important things that I need to be with is the patient and
stability within my own self this will lead me in keeping calm and very much concentrated towards
my goals and objectives that is to work in such an environment that is very different from other.
Managing my work and task will allow me and my mind to get stability in the work which will help me
to come up with the challenges that come across as the working environment (Stylianos and
Kehyayan, 2012).
2.12 Explain how you understand how physical environment can impact on individuals
Definition
How: impact on the individual such as living on locked wards, accessing private spaces.
Learning Outcome 2- Provide Independent Mental Health Advocacy

An individual can be able to get influence with various aspect in his/ her life, hence it is very
necessary for the one to understand each and every aspect which will influence an individual person.
Physical environment is one of the major factors that is playing a very vital as well as crucial role in
influencing a person. This has the impact in a very direct manner upon the health and mental state of
an individual. it is very essential to have a very effective and pleasant environment and surroundings
so that they can be able to protect and safeguard the life of a person (Suddaby and Viale, 2011). It
has been understood that to have a positive and healthy living, it is very essential to have a good
ambient around.
 Living in a locked room or ward- Being a patient they are kept in a ward it may be both open or
a personal closed room as no disturbance will occur. These wards are provided to the patients
as in very severe cases, whether the patient is very serious and need a separate treatment or
family member request for the same. This many time will affect the health and the mental
condition of the patient in more worse manner as because they will be constrained within a
closed room only. Hence t become a bit necessary to provide space and open area for them so
that they can be able to get a calm and relieved life instead of a restricted one.
 Accessing private places- This is also one of the physical ambience stage where the private
place and spaces are accessed by others this will also affect the feeling and current stage of
the people (Tarren-Sweeney, 2011). It become very essential many time that an individual
Learning Outcome 2- Provide Independent Mental Health Advocacy

need privacy, if again and again one will enter to one's private place then, it will disturb them
and will get irritated. This will affect their physical and mental health badly and instead of
getting cured the situation will reach to more disturbing and severe stage.
Learning Outcome 3- Respond to requests for Independent Mental Health Advocacy
support
3.1 Explain how you identify a range of people who can refer to the IMHA service
Range
This may include:
3.1 Range of people:
 Individual- IMHA plays a very vital role in the development of one present state to more
informative and knowledgeable way. This system is very helpful and supportive in knowing the
right and the responsibilities that being a patient or an individual can be able to avail this
(Tomlinson, 2014). It is very essential for the person to know each and every aspect that are
related to the rights and services that are provided as per the mental health act.
 Nearest relative- IMHA helps the nearest relative of the patient to know all the detail about the
Learning Outcome 2- Provide Independent Mental Health Advocacy

patient and what all aspect has to be considered by them so that they can be able to arrange
all the required things and can manage everything accordingly. They can be able to provide the
detail about the patients present stage and position and in what all manner the treatment will
be carried out all these information will be provided by it to the relatives and all the related
people of the suffering (Ashworth and Horder, 2013).
 Responsible clinician RC- IMHA will allot the work and the duties that need to be fulfilled by RC
to the patients so that they can be able to treat them in most effective and appropriate
manner. This will influence them to perform appropriately. Basically RC is totally responsible for
the overall treatment and services that are to be availed to the patients. They also take a very
proper care of the person who is going through this severe health related issues.
 Approved mental health professional AMHP- IMHA is helping the professionals to know
information about the patient and the issues which is been faced by them, and these
professionals are very much responsible for the decision making process under the mental
health related act. This decisions will help in functioning in more effective and appropriate
manner so that patient will be able to get his/ her right of living a healthy and a safe life
(Bartels and Eskow, 2010) .
 Therapist- The proper guidance is provided by members of IMHA to the therapists so that they
can handle the patients is the manner they actually have to be treated, as they communicate
Learning Outcome 2- Provide Independent Mental Health Advocacy

with the relatives as well hence they will provide all the information about the patients to the
therapist so that they can be able to develop the mental and physical state of the patients.
 Care Manager- These managers are very much responsible to take care of all the required thing
of a patient so IMHA help them in knowing about patient and this will lead them in treating and
taking care of the person getting into the health related issues can be able to served in
effective manner and can assist the therapists and relatives to know more about the patients
present state and conditions (Bartlett, 2012).
3.2 Explain how you use referral processes
Referrals are the aspect that are adapted by the Health care agent who will offer different services
and aids that is very much required by a patient. With the help of this process I would be able to
promote the services and support system to the customers that are providing in the organization.
(Source: Referral process, 2016)
This is the process which is followed by me to refer a patient about the various services and products
Learning Outcome 2- Provide Independent Mental Health Advocacy
Referral process

offered by IMHA. In the first stage the problems and issues are identified so that they can be able to
process the entire stages and with context to that proper assistance and references can be provided
to them. Then after data and information will be assessed, here each and every details of the patient
will be collected by patient or the nearest relatives. Then as per the state of the patient several
solutions will be identified that will help the patient to know whats is required and what all solutions
are there (Bockting and et. al., 2013). Then after, more information are gathered so that a support
plan can be made then this will at last will lead to the stage where I can refer several things that is
very much required by the patients.
This process is very essential and very effective as because this assist in providing the support
system to the patients. Basically these services are availed to the client when they are in the need of
it. This is very appropriate as because it helps in providing better services to the clients and the aim
of this is to improve present health and mental state of a person. This is empowering the people so it
is very essential to use each and every information and detail that has been provided by patient and
treatment will be provided as per the need and requirement of the person who is suffering from
various health related issues (Caplan, 2013).
3.3 Explain how you implement and review referral processes
It is very essential to implement the referral process in the most appropriate and effective manner
so that I can be able to perform the actions and required decision referred to the process. As to
Learning Outcome 2- Provide Independent Mental Health Advocacy

implement the process it is very essential to first have a very strong base of the referral process, this
will help in creating awareness to the general public a web-page can be prepared. Then it is very
essential to make the web pages so attractive as well as informative so that it can be accessed by
any person who wish to check the facilities and services of the company. Then after the present
customers are to be informed about the referral plans and the procedures that are involved with it so
that they can get influence and motivate others also to use the services of IMHA (Cappadocia, Weiss
and Pepler, 2012). Basically referral is the process by which the one will refer several thing to another
person regarding some products and services by which they got very high level of satisfaction and
they themselves wish others also to use the same. The implementation process also include a stage
where people are rewarded who refer to others of the services. Then after the customer services
team are provided training so that they can be able to serve the patients and the members in most
appropriate an effective manner. I will prepare a team where they are whole soul responsible to take
care of all the aspects that are related to the referral program.
I will properly have a review on daily basis whether the team is performing the work in effective
way or not and are they be able to address the problems and issues of the clients all these aspects
are considered by me so that IMHA can be able to serve the people and resolve all the upcoming
issues of the person (Corrigan and et. al., 2012).
3.4 Explain how you respond to referrals
Learning Outcome 2- Provide Independent Mental Health Advocacy

As the referral as got accepted by the different authorities in IMHA, the prior step that is been
taken by them is to take the patient under the security and treatment section. Under the mental
health act the patient is to be assessed and the needs and requirements will be identified. It is also
very necessary action that I will take is that to identify and gather all related information which made
the condition of the person as he/she is now. The factors and the elements that had affected the
mental state of the person will be clearly determined (Devos, 2012). Then all the requirements of the
patient and the related people will be identified so that a proper service can be provided to the
patient to get cured as soon a possible. Then the specialist assessment is performed which is very
necessary to respond to the referrals.
Several actions are taken to the requested referral like the patient as well as the family members
are informed about the actions and steps that will be taken for them. The therapist will immediately
are contacted so that they can be able to meet the patient for which the referrals are offered and
requested. With this the services and treatment will be provided to them and they will try to make
cure the patient with all the efforts and hard work that is required. With the help of this the main
target to treat the patients will get accomplished and along with that the people who are having the
health related issues can get proper assistance and is able to develop the present state of their life
(Drew and et. al., 2011).
3.5 Explain how you know when to refer to a range of advocacy services
Learning Outcome 2- Provide Independent Mental Health Advocacy

Range
This may include:
3.5 Range of advocacy services:
 Independent Mental Capacity Advocate IMCA- This is the method of treating the mental health
related patients with the several techniques and methods. The treatment and the services are
availed to the people who are not mentally stable and are also not in a state to take several
decision and step for their own self. IMCA will meet the person and discuss various things
through which they actually come to know what all are the aspects that are very much required
by the them and all the ways will come to know are are must at time of treatment of the
patient. This is very helpful and supporting the patients to get over from the issues and
problems that is facing by the person (Duke and et. al., 2011). Medical treatments and
therapies are the methods through which the people are cured and this is leading in better and
healthy life of the people.
 Generic and specialist advocacy services(i.e. older people)- As person gets older their thinking
capacity and mental state will not be as effective as it has to be. It is very essential to take a
very proper care for these people as because they need special attention and care. This will be
done with the help of the generic and specialist advocacy services, it will assist the family and
the patient to avail the services and support to overcome the situation of the old age person
Learning Outcome 2- Provide Independent Mental Health Advocacy

who is getting affected badly. Many time the life become too complex that will affect the
people's mind this will also influence the old age people. Basically Independent Advocacy avails
help and support to those clients who are at the age of 65 and above who comes under the
contract of self referral. For these type of patients a personalised services are also provided so
that they can be able to get effective and appropriate services (Featherstone and Fraser,
2012).
Learning Outcome 4- Engage with professionals
4.1 Explain how you research and identify a range of people and services the IMHA is likely to
come into contact with
Range
This may include:
4.1 Range of people and services:
 Responsible Clinician RC- These are the people who are whole soul responsible for the
treatment and health care services of the patient who are mentally disturbed and are not in a
state to take any kind of decisions and severe steps. It is very essential for IHMA to contact and
connect with the RC so that they can be able to provide the services of it to the patients and an
entire process of therapy can be performed at a single place only (Foy, Kelleher, Laraque,
Learning Outcome 2- Provide Independent Mental Health Advocacy

2010). With the help of several dealers and mediators IMHA is advised to high and get
connected with the RC people so that they can coordinately carry out the operational and
different required activities.
 Approved Mental Health Professional AMPH- These are the professionals who are performing
and carrying out the duty and responsibility to organize an assessment of the Mental Health
Act for instance the to the lowest degree confining value and the engagement rule. It become
very essential for them to ensure that patient is to be interviewed properly and along with that
they also if they need to get admitted then it is important to avail them a dignified and
respectable treatment in hospital (Gowen and et. al., 2012). Through the different sources and
middleman the contact can be made with these professionals.
 Care Manager- These are the person who are responsible to prove the health care services to
the patients on the personal level where they stay with the person at their home only and they
provide different kinds of the services to them. Many time the condition of the patient is not as
appropriate to visit the hospital for his/ her treatment at that time it become very necessary to
hire such care managers. IMHA with interviews and internal sources that hire such people so
that they can avail the effective and direct services to the patient at their homes as well.
4.2 Explain how you communicate the IMHA‘s role to a range of people
Learning Outcome 2- Provide Independent Mental Health Advocacy

Definition
Communicate: communicate the IMHA role to a range of people including AMHP, RC nearest
relative, care manager
Range
This may include:
4.2 Range of people:
 Individual- As to communicate all the roles and responsibilities that are availed by IMHA to the
individual person, the best and most suitable method is to use the direct conversation
technique where one on one discussion can be performed this will help the individual to get all
the details and information that is regarding the role and the duties of the IMHA. This methods
will help in knowing every aspects along with that the queries can also be get resolved through
this (Grob, 2014) .
 Nearest relative- Communication with the nearest relative can also be done with the help of
direct channels as because they are the one who need to know every aspect about the services
and the treatment methods that need to be provided to the patient so it is very essential for
relatives to know the detail appropriately that can be done with the help of face to face
conversation.
 Responsible clinician RC- To communicate and to convey the information that is related to the
Learning Outcome 2- Provide Independent Mental Health Advocacy

people who are very essential for the care taking of the patient so with them conferences or
video calling communication can be performed.
 Approved mental health professional AMHP- To contact with the professionals it is very
necessary to have a very kind and courteous call. With the help of very courteous mail IMHA
can be able contact and communicate with these professionals so that they can convey the
information and duties that is been performed by IMHA (Hack, 2016).
 Therapist- As to do conversation with the therapist IMHA need to conduct a meeting with all the
necessary people so that they can convey the information about all such aspects and work that
has been carried out by it.
 Care Manager- Direct communication or the face to face conversation is bet option that can be
adapted by the IMHA to the care managers so that they can contact as an when required.
4.3 Explain how you use strategies to negotiate with professionals
It is very essential to provide customers the best and better services so that they can be cured
and improve their present state of their minds for that most talented and skilled professional are
required for treating the patients it is very essential for me as the member of health care
organization to make several strategies so that I can be able to negotiate with the professionals so
that they will agree to perform the work which is required in a particular set rates and pays (Hale
Learning Outcome 2- Provide Independent Mental Health Advocacy

and Borys, 2013) . There are numerous strategies that need to be followed they are as follows-
 Focused on interest rather position- It is very essential to have the focus upon the main
objective of the discussion so, the foremost things is that s will create a very big issue so, to
make effective negotiate with them this strategy is very much required (Hatcher, Oyer and
Gallardo, 2011). They need to discuss the fact that they (professionals) are very necessary to
be present for the treatment of the patient so as per that pay can be managed because there
will be more patients in number. This can be one of the strategy that can influence the
professionals to serve the people in lesser pays.
 Way of communication- One of the best techniques that will be I can adopt is the influential
method by communication, the most effectively I do conversation with the professionals they
will get impacted by that, pleasing word and their benefits to serve people will be
communicated to them. This will help in negotiating with them.
 Considering every professionals- It is also another strategy where the consideration is not pai9d
only upon an individual professionals all are communicated and focused which is very much
required, concentrating on only one will disrespect other this will create a very big issue so, to
make effective negotiate with them this strategy is very much required (Holloway and Galvin,
2016) .
Learning Outcome 2- Provide Independent Mental Health Advocacy

4.4 Explain how you respond to dilemmas and challenges which may be faced
As to get engaged with the specialist and professionals, many time various problems and issues
will get arise that need to be resolved so that the functioning and activities of a mental health care
can be get resolved and managed in appropriate manner. There come many challenges at time of
getting engaged with the professional such as the time, pay structure, availability (Hoye and et. al.,
2015) . All these factors affect the services providing by the organisation that has to be responded
and reacted with effective and appropriate. I need to take several step and make plans so that the
dilemmas and challenges that can arise can be able to get resolved the methods that can be adopted
are as follows-
 Making proper plan- It is very essential aspect that need to be done as because a contingency
plan assist in making quick and sudden changes if any circumstance takes place. It is very
necessary to be made by this all the future problems and challenges can be forecasted and
remedies can be made to over come them. This can be a very critical aspect that need to be
managed and to be designed in most approachable and reliable way (Israel and et. al., 2010) .
 Managing differences- The variances that is taking place is not in the supply and demand
channel of the mental health with the patients that need to be reduced and to be removed
entirely, this can be done with again an effective plan along with that a good bond and
relationship building strategy. With the assistance to this the barriers can be overcome and can
Learning Outcome 2- Provide Independent Mental Health Advocacy

reduce the future challenges and problems.
 Proper communication- This is one of the best aspect that need to be managed and to be done
with the professionals. It is because it will help in keeping a loop between all the people and
professionals who are interlinked with the organisation (Lamb, 2012) .
Learning Outcome 5- Respond to individuals who have diverse needs
5.1 Describe how having mental health needs can impact on daily living
Definition
How: impact on the individual such as living on locked wards, accessing private spaces.
Range
This may include:
5.1 Impact on daily living:
The patient who is facing the mental health related issues will be facing many problems in their
day to day life where they feel very unusual things that actually is not happening by their
surrounding but they feel that something wrong is been happening all around them.
 Hearing voices- Many time the patient feel some sound which will disturb them and will
influence them more to think over hearing that they will be reacting more different and unusual
way which will affect their mental state more worse manner (Mares, 2010). This is basically a
Learning Outcome 2- Provide Independent Mental Health Advocacy

hallucination that is been faced by the patient where actually there is no sound no one other
who is in state of mental stable will not hear but to them they hear creaming crying and other
sounds that will make them unstable. These are the things that is an imaginary life where the
mental people is living that is just in their mind in reality there is nothing around.
 Having delusional beliefs- There are many people who beliefs in a very different manner that is
due to their mental state is not stable and is not supporting them to think in right and
appropriate manner. These people become very rigid and does not adapt and understand
things that is guided by other they continuously resist to them and will imagine and believes
that what they are thinking is very correct and right. This is the situation that is been faced by
the individual ho is mentally sick (Mayers and et. al., 2010) .
 Paranoia- This is the aspect where one feels that somethings or some one is threatening
him/her. This becomes a state where the patients mental state reach to a stage where he/ she
does not feel safe, they found themselves to be affected and being threatened by every one
else. They many time views that some body came and attacked them killed or tried to kill them
so such hallucination will be felt by them that is just their imagination nothing else (O'Leary,
Coohey and Easton, 2010).
5.2 Explain how you offer support to individuals who have mental health needs
A person facing issues of Mental Health may require here support for very short time period and
Learning Outcome 2- Provide Independent Mental Health Advocacy

helpful mediation to help their recuperation. Different people may require longer term support to
learn again or keep up their abilities and increase more noteworthy freedom. As per the stage of the
patient their requirements and need varies. It is very essential to understand what actually is
required by the patient. As accordance to that support is to be provided to them, this will help in the
understanding the actual treatment that need to be carried out so that they can be improved quickly.
Following are some of the way by which I can serve and support people with mental illness-
 Special attention and care has to be provided to the patient (Olin and et. al., 2010) . It become
very necessary some time that the person wish to have family and support of many people
surrounding to them. So to assist these people it is very essential to spare some quality time
with them so that they can feel comfortable and can feel safe and secured.
 Listening to their words will also help them to be happy and healthy. The most important thing
that need to be taken in consideration is that the person should be treated as they are normal,
focusing more and more to them will make them fell as if they are ill. It is also very important
to listen carefully what the person is willing to say ignoring their words will affect them to get
improve.
 Care has to be properly availed to the patient. To make them improve it is very essential to
fulfill the needs and requirement of the person so that they can be able to be in a state where
their mind and health will start recovering (Palmer and et. al., 2012) . Proper medication and
Learning Outcome 2- Provide Independent Mental Health Advocacy

treatments with several required therapies will help the patient to become more stable and will
get better health conditions.
5.3 Explain how use a range of methods to communicate with people who have mental health needs
As to communicate with the people who are facing the mental issues and problems it is very
necessary for me to adapt different methods so that they can be able to convey their information and
messages that need to be analyzed and understood. There are different channels and methods by
which one can be able to communicate with the mental health affected people. It ios very essential to
use them so that thy can be able to help the person to overcome with the problems and can treat
them appropriately and effectively (Patel, 2012) . Below are some of the methods-
Face to face communication- Communication can be performed with the help of the face to face
methods where both the patient and the person who need to know about the several things about
the patient will be done. With general conversation starting from the introduction, background of
the family and slowly reaches to the main topic which actually need to be discussed and from
which the actual information can be generated. The patient will also start speaking about every
things as because a loyalty and trust factor will get built.
 Therapies- Several therapies are there where the patient can be able to get communicated
Learning Outcome 2- Provide Independent Mental Health Advocacy

with, hypnotism is the method where the therapist will do conversation with the patient (Reinke
and et. al., 2011) . The person is hypnotized and then several questions and conversation is
been discussed though which the person will be able to inform numerous things that is related
to him and this will help the therapist to know more about him.
 With the help of videos and picture- This is also one of the method where the person is viewed
several pictures and videos so that they can be able to link the things with the patients life
through this methods (Repper and Carter, 2011) . This is very effective approach to
communicate with the patient and will help in attaining the information and details through
which the person got sick mentally.
5.4 Explain how you respond the cultural and spiritual needs of an individual
Range
This may include:
5.4 Needs of an individual:
 Individuals from BME groups- There are many people in the society they may be native people
or may be the one who have migrated from some other places. It is very essential for the
people of the health care organization to understand the cultural and spiritual values of the
people. Along with that it is also very essential to have the information about the needs of such
Learning Outcome 2- Provide Independent Mental Health Advocacy

people. Many people treat them as an outsider and does not provide the benefits and services
that they actually are in need of (Ridley and Hunter, 2013) . In a health care organization also
many time discrimination activities will take place where the people are to be availed best and
most supportive services. The manner others are treated and services are provided to them in
the very same way these people must be provided services and I will check it is a prior and
most significant way whether this is implemented or not. Keeping a side of the discriminatory
aspect that practices in the society the health care organization must focus upon the fact that
treatment and serving the patient is very important aspect (Ridley and Hunter, 2013).
 People who use languages other than English- There are many patient who does not belong to
the place where the people is been taking the health care services so they might not knowing
the English language, hence it become very necessary for them to hire a person who can help
both the party to translate the languages with their comforts and need. Effectively
understanding the needs and wants are the most important aspects that is to be considered by
the health care sector so that they can serve the patient appropriately and can address them
the way they requires it. Language may be a barrier but it must never come across the path at
times of treating a patient as because providing safety and improving health issues is the prior
work that need to be done this will help the person in getting cure with mentally in appropriate
way.
Learning Outcome 2- Provide Independent Mental Health Advocacy

5.5 Explain how you identify dimensions of diversity
Diversity is the method or the practices that are adapted in the society where various people are
differentiated from each other in various ways by color, race, gender, religion and many more
aspects. Humans are mostly divided for the gender, race and ethnicity. Gender is of the very major
aspect that make differences between the people. Although the time has gone where male and
female were treated as a separate person, but still the mentality and perception of the people are the
same where they treat and make a huge difference between male and female.
Race is another aspect that can create differences between the several people in the society.
Similar to the gender race is also one of the aspect that is considered as a social and historical ways.
They actually does not exist but it is just the belief of the people of black and white. This affect
society very badly and influence the mental state of them as well. The people who are dark in their
complex will be treated bad and are not provided many services and facilities that they needs so it
become tough for them to survive in such circumstances (Ryan and et. al., 2010).
Ethnicity is another aspect upon which the people of the society are treating not equal or are
different from others. These are having different culture values and belief s which is very different are
so n this basis the people are treated as distinctive from others. This will affect them to attain the
society's benefits and advantages that lies in their part only.
Learning Outcome 2- Provide Independent Mental Health Advocacy

5.6 Signpost a range of specialist support services that a qualifying patient may wish to access
Range
This may include:
5.6 Specialist support services: Specialist BME services
Specialist support services is basically the aid and services that are provided to the people who
are suffering from the health related issues and not able to get effective treatment to get over from
the health sickness. Especially the Black and minority ethnic people are having various problems and
constraints that are affecting the people to get the services related to health and mental care. With
the support of the government and specialist support services the people may get financial aids that
are very much required by such society and group as because they are treated as if they are not a
part of a society and are separated people. So these people are provided financial support for their
health related checkups and treatments (Shneiderman, 2010) .
There are many provisions and plans for women's safety as well due to lack of finance and other
necessary things many time treatment that is very much required by a woman is not availed to them,
hence for such family and group special support and necessities are provided so that they can be
able to get the benefits as all the normal and other people avails.
These sections also provided many such safety step and aid so that they can live a healthy and
safe life, many family come across with many such situation like one's mental state become worse
Learning Outcome 2- Provide Independent Mental Health Advocacy

and goes mentally sick that time due to lack of awareness they do not know how to react upon such
things therefore awareness are created in the mind of the people so that they can act to the severe
stages if occurs. Through direct conversation or with the help of campaigns the awareness are
created among such people who are not knowing what actually they need to do at several situations.
5.7 Explain how you evaluate how the personal and cultural identity of an IMHA can impact on
the advocacy relationship
Range
This may include:
5.7 Personal and cultural identity: Age, Ethnicity, Sexual orientation, Geographical location,
Religious beliefs
In a society there are many such aspect that are rigid and are very strictly adapted by the people
it take too long and lots of time to change the perception and thought of the people. There are
several circumstances that can affect and impact the personal and cultural identity of the person by
the IMHA. Age, sex, geographical location, values and beliefs as well as the ethnicity are the factors
that are the personal and cultural identity of an individual. The services and the advocacy that are
provided by IMHA to the people and clients in the society. It has become very essential to understand
the values and beliefs of the people so that the conversation and the rest aspects of the treatment
can be performed as per the needs and the values of the person (Slade and et. al., 2014). With
Learning Outcome 2- Provide Independent Mental Health Advocacy

respect to that services are provided to them so that they can be able to get improved health and
mental state. It is not necessary that patient with the mental sickness to be the one who is of old age,
he can be of any age so as per that the services and the treatment has to be carried out. Various
methods that is most suitable with the different ranges of people has to be adapted. Gender, rate
and ethnicity is another aspect that need to be considered by the IMHA so that they can take several
actions and steps according to that. This will many time affect the individual personal as because one
can change the belief that the person is grown up with so its is the responsibility of IMHA to clearly
and in detailed manner study the aspect and the perception of them. This will guide the organization
to carry out the study in most appropriate manner and will help them to serve the people the way
they are in need of (Sorsdahl and et. al., 2012) . This can motivate the patient and encourage them
to get better health by their oneself.
Learning Outcome 6- Work safely
6.1 Explain how you identify situations that present potential risks
There are several risk factors for the staffs working in the IMHA as there are many things that
has to be adapted as a health care servers to the society. It is very essential to understand that
aspect which may create problems and issues at the working place to any of the individual related to
that, there are numerous risks that need to be assessed and to be made effective remedies for them
so that they can be able to get out from the severe stages. There are situations where the people are
Learning Outcome 2- Provide Independent Mental Health Advocacy

to be treated with well equipment and professionals (Stylianos and Kehyayan, 2012). At that process
it become very essential for the people and the entire team to take in consideration about the fact
that proper steps has to be followed for the treatment if in case any get miss then there are chances
where the patient does not get treated in an appropriate and required manner. It is also very
essential that the one who is indulged in the treatment process need to be very well educated and
should be having the knowledge about the things for which they are present there. The therapies
that many time does not suit the person as because of the state through which the patient is going.
So it become very essential for the people and the team to understand all the things otherwise the
risk factor will get high and then it become difficult to operate and manage it.
6.2 Explain how you respond to risk
As understood there are many risk aspect in the IMHAS services, it has become very essential to
understand them and take corrective and well designed and planned actions so that they can be able
to overcome these aspects and can work in more appropriate manner. As discussed the professional
or the therapist who is treating the patient must be very well educated, this is very important to have
the knowledge and information about all the key areas where one is going to work as because there
are factors which will affect these things (Suddaby and Viale, 2011) . The equipment and the tools
that are used for treating the patient must be well maintained so that risk factors can be reduced and
Learning Outcome 2- Provide Independent Mental Health Advocacy

effective services can be availed to the person who are facing the health related issues. The
surrounding and the environment must be appropriate and very hygienic so that patient does not get
affected with other health issues besides the mental sicknesses.
6.3 Summarize adult (or) child protection procedures
There are number of agencies that has been introduced by the government in nation which is
specially formed to safeguard and protect the interest and health of the children. There are few
strategies and plans that are made to protect the child who are facing health related issues and
problems in the society (Tarren-Sweeney, 2011) . Following are the procedures of child or adult
protection-
 Emergency protection order- This is the order that has been issued by the court which helps in
allowing to provide safety and protection to the adult of a child. This is very supportive and
helps in protecting one from the dangers. This basically last to 8 days and are not extended.
 Police powers of protection- This is the safety action by the police which is not necessary to be
done under the courts order. It is basically a support system that has to be provided by the
police to the child and adult at time when it is very necessarily required (Tomlinson, 2014). This
is used when the case is very serious and emergency state is there.
 Strategy discussions and meetings- When such situations takes place a meeting and a very big
Learning Outcome 2- Provide Independent Mental Health Advocacy

discussion will be conducted where the arguments regarding the present issues will be done.
All the related information will be discussed and the police are hire so that they can investigate
the entire case that the child or adult was going through.
6.4 Explain how you commit to using supervision
I being the member of the organization I am very appropriately making several plans and taking
various steps so that a proper guidance can be availed to the professionals and can be able to get
the helping hands and can be able to serve the patient in more better and effective manner. I am
also guiding and supervising the several areas and departments so that I can check and have a
proper control over the work and actions and the methods of treatment that are provided to the
clients and customers (Ashworth and Horder, 2013). It is very essential as on my part to do all these
things as because it become my responsibility to check every things as to keep healthy and safe
working environment for both clients and staffs.
I confirm that the evidence above is my own work and was carried out under the
conditions and context specified in the standards.
Learning Outcome 2- Provide Independent Mental Health Advocacy

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Learning Outcome 2- Provide Independent Mental Health Advocacy