Performance Assessment in Health and Social Care

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Student Name
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Outline
 Introduction
 What is Performance Assessment?
 Performance monitoring plan
 Criteria to measure performance
 Performance management system
 Methods identifying needs for training
and development
 Conclusion

Introduction
 Performance measurement is a central
ideal for quality improvement and
maintenance in health care
 The principle methods of measuring and
monitoring the performance are:
○ Regulatory inspection,
○ Third party assessments,
○ Public satisfaction survey
○ Statistical indicators.

What is Performance
Assessment?
“Performance assessment is a process that
enables managers to assess, evaluate and
measure employees’ efficiency in order to
improve and optimize productivity.”