Healthcare Management - Case Study

Running head: HEALTHCARE MANAGEMENT
Healthcare Management
-Case Study
Name of the Student
Name of the University
Author Note

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Introduction:
The following case study is the analysis of Alameda Healthcare system, as a case study to
understand the internal and external problems faced by the organization, the significant
problem areas within the organization, the short term and long term problems and their
hierarchies as well as the central underlying problem faced in the case study by the
organization. The study would therefore aim to explore the various challenges that an
organization faced, in context of the case study and therefore help to develop and
understanding on how to best address such situations and therefore promote stability in the
business.
Discussion:
-Internal and External Problems (Portfolio analysis, McKinsey 7S model, Life cycle
analysis, Organizational culture analysis)
Internal Challenges:
1. Rapidly deteriorating profits: One of the key challenges faced by Alameda Health
System was a reduction in the profitability of the company over the years due to
which its service quality was affected.
2. Increase in work volume: A significant increase in the work load of the employees
also increased their stress caused by over times and affected the service quality.
3. Resistance to change: The organization was facing inter conflicts and the employees
were reluctant to an organization wide change which significantly affected the
progress of the organization.

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4. Engagement with employees: Alameda Health System also had a poor engagement
with its employee as a result of which the company was suffering loss in performance
and productivity.
Figure: Graph showing organizational performance. Source Author