Healthcare Operational Manager Roles and Responsibility

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Healthcare
Name of the Student
Name of the University
Author Note

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Introduction
The term leadership can be defined as the behavior as well as ability of an individual to
direct he activities of a group of individuals towards a share goal. When it comes to healthcare,
the role of a leader is highly crucial since it is directly associated with the improvement of the
quality of patient care. Healthcare man agent can be defined as a career that let an individual to
make a difference in people life. An operational manager in the healthcare department needs to
ensure that the physicians and the nurses are providing high quality care to the healthcare service
users. Not only this, their chief responsibilities include managing the budget so that the hospital
can obtain the potential to eve the optimum number of the patient. I have been recently appointed
in a healthcare organization as a trainee operational manger. Considering the fact that in near
future my chief responsibilities will include effective management of the organization, in this
report a detailed discussion on management and leadership that needs to be developed by me in
order to ensure an effective operational management has been conducted.
Roles and responsibilities of and operational manager
According to Lux and Petit (2016), the chief role of an healthcare manager is to act as a liaison
between the heath care service providers as well as the heath care service users. Along with this,
an operational manager in the healthcare industry is also responsible for managing the financial
wellbeing of the healthcare facilities, implementing effective polices as well as managing the
medical and the non-medical employees.
The primary roles and responsibilities of a healthcare operational manager are as follows:

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1. The operational manager needs to manage the HR by helping as well as creating the
organizational a well as program budgets with the help of collaboration with the directors
as well as program supervisors.
2. Coordination as well as supervision: it is the responsibility of an operational manager to
coordinate, manage as well as monitor the working of the different department present in
the healthcare organization
3. Financial Analysis: The operational manager needs inspecting the financial statements
and data in order to utilize the same for enhancing the efficiency of business investment
decisions and funding.
4. Ensuring best practices: A healthcare operational manager possess the responsibility of
regular reviewing as well as improving the processes and polices for supporting
organizational goals , formulating as well as implanting organization and departmental
polices for maximizing the output.
5. Human resources: It is his/her responsibly to assist the recruitment and placemat of the
required employees along with establishing organizational structure, delegating tasks as
well as accountabilities, establishing effective work schedule along with ensuring
effective supervision.
6. Communication: An operational manager in the healthcare department is responsible for
monitoring, managing as well as improving the efficiency of the support services like IT,
Accounts, Finances and thereby, facilitate communication and coordination between the
support functions\risk management: finally, one of the chief responsibilities of the
operation al manager is to oversee the organization’s insurance policies and thereby