Holiday Inn SWOT Analysis
Added on 2020-12-24
12 Pages2873 Words459 Views
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Holiday Inn
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Table of ContentsINTRODUCTION...........................................................................................................................11. Sector in which hotel operate, it's size, structure and mission and values .............................12. Identification of hotel customers and their expectation form organisation.............................23. SWOT Analysis......................................................................................................................34. Role of employees within organisation and their support to organisation towardsachievement of goals...................................................................................................................45. Importance of training and development................................................................................46. Importance of Human Resource Manager role in an organisation.........................................57. Skills and Knowledge required to carry role of Human Resource Manager..........................68.Training and development requirements .................................................................................6CONCLUSION................................................................................................................................7References........................................................................................................................................9
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INTRODUCTIONHoliday Inn is one of the renowned British-owned American hotel engage in the serviceof providing modest quality services such as lodging and boarding. Hotel was established in theyear 1952 by Kemmons Wilson and serve their services in more than 1,145 locations around theworld. This hotel have headquarters in Middle East, Americans, Asia-Pacific and Europe. Hotelprovide their offerings in all around the world including Sofia, Bulgaria. In this reportdiscussions has been made on, organisation goal, values, mission, size and structure along withthis, expectation of consumer from organisation with SWOT analysis are also included in thisreport. In addition to this, roles of employees and formative concept of training and developmentincluded in report. Lastly, role in organisation are also described in this report in descriptivemanner. 1. Sector in which hotel operate, it's size, structure and mission and values Hotel is basically a establishment that perform their functions by offering wide range ofconsumer satisfaction services that includes, shelter for travellers, furnished services, food,commercial basis things, refreshments and more. Holiday Inn a British-owned American brandhotel performing their work in Hotel sector (Lockyer, 2013). It was established in the year 1952.Holiday Inn provide wide range of services including, conventions, lodging, food services,meetings, timeshare and more. This hotel conduct their business activities in a division mannerwith Holiday Inn Express. Mission:Holiday Inn provide their services in effective manner by having a mission which is to “make difference in every individual life by touching their lives in day-to-day manner. Hotelworks with a perspective to perform their business activities in committed manner by deliveringpersonal and superior hospitality services. Vision: Hotel have a core vision which is to become best 5-Star hotel in all around the worldStructure: Holiday Inn hotel is one of the world leading and growing chain of hotels performingtheir functions in all around the world. It is mainly a subsidiary of Intercontinental Hotel Groups(1
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