Hospital Location and Layout

This report examines the process of location and layout development for London Bridge Hospital, a UK-based healthcare facility. It analyzes the stages of product development, discusses the importance of quality management in operations and supply chain management, and provides a critical review of location development and management theories.

HOSPITAL

Table of Contents
INTRODUCTION................................................................................................................................3
1.Process of location and layout in London bridge hospital...............................................................3
2.Discussion and example of location layout new product development and solution for quality
operation management..........................................................................................................................7
CONCLUSION....................................................................................................................................8
REFERENCES.....................................................................................................................................9

INTRODUCTION
`Management is all about planning, organising , directing , coordinating and implementing
all the decisions within an organisation. Supply chain management is the the movement and flow of
goods and raw material from its origin point to the end. Operation of quality management is a area
of management which control and redesign all the business operations for goods products and
services. London bridge hospital is one the UK based hospital which is providing it facilities in UK.
This file discusses about process of new product and service development and process and
managing people in supply chain and operation management, critical review of operation, logistics
and supply chain management theories and discussions and similar examples and solutions of
operation management (Harris, and et.al., 2018) .
1.Process of location and layout in London bridge hospital
There are some steps of product development in a particular location and layout. Decisions
of locations requires a large amount on investments. In order to provide more comfortable and
effective services to the patients London bridge hospital. Can also focus on improving the layout
ODF ther hospital. It can be done through increasing the number of wards improving the fees
structure with respect to the needs of different patients. Every changes in the location and layout of
the hospital has to face several stages before implementation.
Idea generation – This is first phase of the new location and layout where an idea comes
from different different directions. There are various sources of idea generation and these sources
are written below-
Swot analysis- It is a tool to identify all the strength, weakness , opportunities and threats of
an organisations. This tools provide a number of ideas after identifying the issues and requirements
of an organisation(American Diabetes Association, 2018).
Internal sources- Many companies are there which are providing incentive to the
employees by providing their ideas to the company idea should be effective and related to potential
location and layout for the hospital.
Customers- Customers are the main source of idea generation because customers provides
their feedback about any product and services. And it will help to company to produce a new
product according to people in order to develop the most successful layout and location for the
hospital London bridge will focus on expanding in rural areas.
market research – Research is also a part of idea generation where all marketer identify the
needs and wants of the customers(Jose, and et.al., 2018).

Competition- Swot analysis of competitor company can help to generate any effective
idea.
Idea screening- Is a process to choose an effective idea among all. There are many sources
to collect ideas. But all ideas are not effective for implementation so idea screening is the process
top choose any particular idea . There are many factors plays a role which will help to choose an
effective idea from the list. And these factors are written below-
1. Customers needs
2. Company's strength
3. Company's weakness
4. Ongoing trends
5. Expected ROI
6. Affordability.
All these factors plays a main role to identify an particular effective idea among all for
implementation.
Development of location and layout- It is a stage in which London bridge will identify the most
beneficial location along with the best possible layout to meet the need of patients and the
organisation. Concept development is a process of an ideas implementation. Where an idea takes
the place of product. All thee ideas which has passed through the process of idea screening are
turned for the testing purpose. The hospital can establish their organisation and provide health care
services in rural areas.
Business strategy analysis and development- After the stage of testing the location and layout ,
next step is marketing strategy and it s development. Where company has to analyse all the
marketing, advertisement and branding strategy of the product . It should help to increase the
efficient of health care services in the market. It is a stage where marketing mix , product
profitability and other product strategies are decided for the product. Business strategy includes all
these important factors –
 Competition of product
 Cost involved
 Pricing strategy
 Break even point.

Commercialization- It is a stage after a concept has been developed and tasted. Last decision has to
be made to launch the product in the market. All the pricing and marketing plans should be
finalised. This stager is all about management of departments. Where all the departments takes all
the responsibilities about a product.
Establishment of location and layout- It is ls stage where a new branch of the hospital supporting
with a more effective layout is going to introduce in the market.
Managing quality in operation and supply chain management
Supply chain management is the flow of services and goods which helps to manage the
quality. It is all about the movement of goods from one place to another through the various
sources. Supply chain management is described as controlling, planning , designing, executing and
monitoring of all the supply chain activities for the purpose of managing quality , leveraging world
wide logistics, etc. through this, the London bridge can effectively manages the quality of services
to their customers.(Rogers, and et.al., 2018.).
Operation management is a part of human resource management is defined as, converting
labour and materials into services and for improving the quality of services in order to maximise the
the productivity as well as profitability. It is an effective and strategic approach of people in
organisation. There are various functional groups in Hospital London bridge should follow 14
principles of management of henry fayol. for the management of people in hospital. So they can
work more effectively, by applying management theory of henry fayol for management of people –
Henry fyol has discoverer 12 principles of management and these are written below-
Division of work- According to this principle work should be divided according to
specialization field of area of employees. So it will help top all the employees to work more
effectively. This principle is one of the general principle. So London hospital bridge should
distribute the work to the employees according to their specialization field of area. which will help
them to work according to their interests.
Authority and responsibilities- That means management has authority and responsibility to
order employees. Authority should have all the rights to give an orders to sub ordinates. London
bridge hospital should take all, the responsibility of employees .
Discipline- Is all about to be obedient for the orders of authority and responsibilities.
According to this principle all the interaction should be respectful with each other. All then
employees should obey the decisions of higher authority. All employees of hospital London bridge
should be obedient.

Unity of command- That means every employee is responsible for their duties. And
employees should be answerable to the manager. Employees of hospital should be answerable for
their work.
Unity of direction- All the employees should provide same activities which should be inter
linked with each other to the same objective. All the employees of hospital London should be work
according to objectives of the hospitals.
Sub ordination of individual interest- According to this principle all employees should
have primary focus on organisational objectives. And not on the personal interest of an
individuation. So employees of hospital London bridge should focus on the objectives of the
hospital before their personal interests.
Remuneration- Is all about motivation by providing monetary or non monetary facilities to
the employees. London bridge hospital should provide the reward system to the employees to
motivate them. So they can take more interest in the activities of hospital.
The degree of centralization- Decision making process and authority should be equally
balanced . According to this principle all management should take all the decision according to
process of decisions making. No one can take the decisions without asking anyone.
scaler chain- According to this principle there should be a clear line of area in the authority.
Because it shows a management structure. management Of the hospital London bridge should
provide a clear line of area of authority. It will help to employees to approach them directly.
Order- According to this principle in an organisation all employees should have right
resources so they can function effectively.
Equity – That means all the employees should be arranged according to their right places.
Critical review of Location and layout development
Location decisions are the new strategic decision. So it would be very difficult for the
hospital to change the location of hospital. Hospital London bridge has to face the budgeting
problem of Product life cycle. there are some limitations of this model. There are too many
products are coming in the market. 95% products have failed because of the similarities with other
products. this one of the most costly process. Because there are 8 steps in product development .
Every step is taking costly process. So change in location layout can affect negatively to the
hospital. So it is very risky of the hospital to spend too much money behind a new product
development. Some times many problems came out in different different phases of product life
cycle. These problems can be cause of loss of the hospital. Product life cycle is one of the most
expensive way to develop any product for a small company. It is not easy for all the companies to

get the feedbacks through different sources by investing huge amount for the phase of idea
generation. As well as advertisement and promotional strategies can not be afford by every
organisation. It is very difficult to hire different channels for promotions. Because it take a lot of
money sop it is very difficult for all small companies to adopt all these activities. It is also very
difficult to find the resources of productivity. So it is not easy for London bridge hospital to chnge
in layout of then hospital Because it takes a lot of risks|(Chan, and Einarson, 2018).
Critical review of quality managing people-
There are many different theories of management to manage and maintain all the employees
quality in an organisation. There are some some critical review for the hospital. Before adopting the
management theory of henry fyol. This theory is very formal. Theory is not carrying standard.
Theory does not have analytical and scientific facts to prove the quality of people. There are many
concepts were not properly described like- division of work. This principle does not show the work
division that how a work should be divided among all people. This theory is general to manage
people like for an example division of work and unity of command both are incompatible. This
theory is based on traditional methods. so it is very necessary to know about the drawback of the
management theory. Before adopting management of hospital should know the drawbacks of this
theory(Clyman, and et.al., 2018).
2.Discussion and example of location layout new product development and solution for
quality operation management.
Hospital London bridge should adopt the way of layout development examples-
Hospital London bridge can develop the best lay out for the location to provide different
services in a single location. Improve deficiency in the emergency rooms and operating rooms by
improving the layout ogf the hospital- there are two areas of hospital Er's and Ors they shows
“MONEY WINNER “ and “MONEY LOSER”. Ers are the big area for a health system community.
But the hospital is facing several number of patients are walking into Ers. There are many to reduce
the cost and pressure associated with Ers. the director and non profit foundation of health care says
that. Every hospital should use emergency rooms for their patients. It says that all the patients of
emergency rooms should be priority for the hospital. So ER must be introduce in every hospitals
for the welfare of the patients. OR is one of the most important and profitable are because of the
surgery patients. OR can maintain the standard of the hospital of hospital London bridge. So all
these are the new development of location layout which that adopt hotel London bridge. To expand
its business across the world and also for profitability.

Solution for the quality management- quality Management must include different kinds of
tools and techniques to improve management of hospital there are several tools and techniques to
improve management system(Rogers, and et.al., 2018).
Training and development- Hospital can provide training and development programs to the
employees to overcomes from the critical situations about quality. And to know them about their
role and responsibilities in the hospital. So they would able to know about their work. and it will
help to all the employees for work more effectively. It is a very essential solutions for all the
problems. Because training and development programs provide the help and guidelines for work .
And it also helps to work more effectively. These programs also helps to take an initiatives to the
employees . Where they can ogive their ideas for the product and services . Thing thing will be
beneficial for the hospital to provide them training and development sessions to improve their
quality.
Reward system- Are one of the most important system to motivate all the employees for
their work. Their are two kinds of reward system monetary and non- monetary reward system. This
types of rewards system helps to motivate all the employees so they can work more effectively.
Monetary reward system include all they facilities of like increment, incentives etc. and non
monetary reward system includes all the responsibilities and promotions etc. so hospital London
bridge should provide reward system to the employees for their work so they will able to work more
according to the expectations of the management system.
Implement new technology- Implementation of new technology can help to arrange all the
employees systematic. So they can work according to their specialization fields of areas.
Management should provide new technology so all the functional groups of areas can work more
effectively. Implementation of new technology helps to all the employees for their work. hospital
London bridge should adopt different different technologies to overcome from the complexity of the
traditional technologies. Hospital can provide new new instruments to the employees.
CONCLUSION
From the above study it has been summarised that hospital London bridge should adopt the
standard way of new location and layout for the hospital services, this file also discussed about to
managing the quality people in an organisation by applying management theories. Which has
showed the best path to manage the quality of hospital . This file also discussed about the critical
review of location development and management theories. This file also discussed about the new
service development in the London bridge hospital and the solutions of operation management.

Hospital London bridge should provide better goods and services to the patients so they can trust on
the quality of hospital. Hospital London bridge should improve the supply chain management
system it will help to the hospital to supply the material from one place to another place with
security. Hospital London bridge should reduce the cost of products and services of the hospital.
Hospital should do swot analysis of the management to know about the strength, weakness and
opportunities and threats of the hospital to know about the competitive advantages(Pogrebna,
Oswald. and Haig, 2018.).

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