Hospitality and tourism to be research in Valencia Spain

We are expected to formulate a research topic , aim and three objective the topic should be related to hospitality and tourism management case study Valencia in course of this research we taking a trip to Valencia for the collection of primary data for the analysis, but if you have to write it how possible can you formulate a realistic data for the analysis. I have attached slides and lecture notes to help writer have a better picture of what is required.

“To determine the effectiveness of
achieving tourist satisfaction in Hotel
industry. A case study on Eurostars Rey
Don Jaime Hotel in Valencia Spain”.

INTRODUCTION
In today's business environment, satisfy the needs and fulfil the
requirements of customers is very essential for an organisation.
Without this an enterprise cannot survive in market. One of the
main benefit of satisfy the needs of customers is that it provide
competitive benefit to firm and provide various long term
benefit.

Theme 1: Best way to achieve customer
satisfaction
Provide desired destinations
Treat visitors in better way
Through offer proactive consumer service
0
5
10
15
20
25

Theme 2: Factors that hamper the
satisfaction level of tourists
Poor hospitality services Ineffective services High cost
0
5
10
15
20
25
30

Theme 3: Satisfaction of tourist contribute
in growth of Hotel sector
Yes No
0
5
10
15
20
25
30
35
40

Theme 4: Significance of tourist
destination in hotel sector
Generate income Economic development Builds Infrastructure
0
2
4
6
8
10
12
14
16
18

Theme 5: Tourist satisfaction is impactful
for growth of hotel sector
Strongly Agree Agree Strongly Disagree Disagree
0
5
10
15
20
25
30

Theme 6: Measures to attain customer
satisfaction
High quality goods and services
Economic Cost
Quick response
Customised services
0
5
10
15
20
25

Theme 7: Way to achieve success
Recruiting Skilled people
Training to employees
Qualitative goods and services
0
5
10
15
20
25

Theme 8: Customer satisfaction provides
competitive advantage to hotel
Yes No
0
5
10
15
20
25
30
35
40

Theme 9: Tool should be used by hotel
sector in order to gaining attention of
customers
Discount and Offers
Tour packages at reasonable cost
Entertainment activities
0
5
10
15
20
25
30
35

REFERENCES
Dominici, G. and Guzzo, R., 2010. Customer satisfaction in
the hotel industry: a case study from Sicily.
Kusluvan, S. and et. al., 2010. The human dimension: A
review of human resources management issues in the
tourism and hospitality industry. Cornell Hospitality
Quarterly. 51(2). pp.171-214.

THANK YOU