Report on Hospitality Industry Performance in United Kingdom

Added on - 06 Jun 2020

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HOSPITALITYMANAGEMENT
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Current scale, scope and diversity of hospitality industry....................................................11.2 Organizational structure of different hospitality service provider entities............................21.3 Role of hospitality related organizations and professional bodies in hospitality industry....4TASK 2............................................................................................................................................52.1 Staff types of hospitality industry.........................................................................................52.2 Roles and responsibilities of hospitality staff.......................................................................6TASK 3............................................................................................................................................73.1 Operational, marginal and legislative issues affects hospitality industry.............................73.2 Current image of hospitality industry in UK.........................................................................8TASK 4............................................................................................................................................94.1 Potential trends and developments in hospitality industry....................................................94.2 Impact analysis for trends and developments affect hospitality industry...........................10CONCLUSION.............................................................................................................................11REFERENCE.................................................................................................................................13
ILLUSTRATION INDEXIllustration 1: Tall structure of Hilton hotel.....................................................................................3Illustration 2: Flat structure of entity...............................................................................................4Illustration 3: Matrix structure.........................................................................................................5
INTRODUCTIONHospitality management refers to study of food, accommodation and different servicesprovided to guests of any hotel, nightclub etc. It involves analysing and managing qualityservices hospitality industry including hotel, bar, club, business entity.The present report isbased on understanding hospitality industry's performance in United Kingdom specifically forHilton Young hotel.In this regard, scope, diversity involving type of sectors involve inhospitality industry are to be described. However, organizational structures of different hotels ofthe country and its role in hospitality industry of UK can be expressed through this assignment.Including this, several kinds of staff and their roles and responsibilities for hospitality as welldealing with organization's guests can be explained. Along with this, project covers operational,managerial and legislation issues from development affect hospitality industry. Likewise, currentimage of hospitality industry and potential trends in this sector can be explained. Thus, studentsare able to understand different aspects of hospitality industry's management of UK through thisreport.TASK 11.1 Current scale, scope and diversity of hospitality industryThere are different organizations who provide food, accommodation, entertainmentservices to guests and customers to meet their requirements. Therefore, hospitality industryperforms crucial role in country's effectiveness to satisfy customers with its services. Inaccordance to this, hospitality industry comprises of various restaurants, hotels, clubs and foodprovider agencies and so on (Brotherton, 2013). However, it has such a wide scope to providehospitality services to its guests at large scale. In this process, scope and diversity of UKhospitality industry can be expressed as below:-Scale and scope:-Hospitality industry of UK is spread across the country also some ofthem has branches in different countries worldwide. There are different kinds of organizationspresented in country who performs effective role in hospitality industry such as restaurant, hotel,bars and nightclubs, contract food and hospitality service provider organizations and so on.Besides this, at present, hospitality sector of UK has enough gross domestic product rate thataffects its effectiveness (Brown, Thomas and Bosselman, 2015). In current report of BritishHospitality Association, it is mentioned that there are around 127,000 organizations who provide1
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