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Hospitality Operations Management | Assignment

Added on - 23 Nov 2020

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HOSPITALITYOPERATIONSMANAGEMENT
EXECUTIVE SUMMARYReport on Hospitality Operations Management discussed the various perspectives andoperation of hospitality businesses of Milestone Hotel, London and nature of hospitality productsand services areas. It also analyses spending power of customers and stages involved in newproduct development to sustain customer base and attain profitability.
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................2AC1.1. Analyze nature of hospitality product and service areas.................................................2AC1.2. Evaluate different influences affecting patterns of demand within hospitality...............2AC1.3. Compare customer profiles and changing expectations and requirements of hospitalityprovision......................................................................................................................................2AC1.4. Analyze factors affecting Average Spending Power (ASP) in hospitality businesses....2AC2.1. Evaluate main stages in product and service development within hospitality operation2AC2.2. Analyze features contributing towards customer’s perception of products and services2AC2.3. Assess opportunities and constraints affecting product and service developmentswithin hospitality environment....................................................................................................2AC2.4. Evaluate different merchandising opportunities for hospitality products and services. .2TASK 2............................................................................................................................................2AC3.1. Evaluate different methods of pricing considering additional pricing considerations....2AC3.2. Assess factors affecting revenue generation and profitability in hospitality operations.2TASK 3............................................................................................................................................2AC4.1. Apply different performance measures and appraisal techniques to individual aspectsof hospitality operations, the product and whole operation.........................................................2AC4.2. Determine usefulness and limitations of various qualitative and quantitative appraisaltechniques and their application to hospitality operations...........................................................2AC4.3. Approaches to business analysis, evaluation and planning to hospitality operations andmaking proposals for action.........................................................................................................2CONCLUSION................................................................................................................................2REFERENCES................................................................................................................................3
LIST OF FIGURESFigure 1: Different pricing methods................................................................................................8
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