Hospitality Provision in Travel & Tourism Sector | Report

HOSPITALITY PROVISION IN TRAVEL
& TOURISM SECTOR

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1) Role of hospitality in travel and tourism and interrelationships between hospitality and
wider tourism business.................................................................................................................3
TASK 2............................................................................................................................................5
2.1) Implication of integration to the hospitality industry...........................................................5
2.2) Affect of integration on the hospitality business..................................................................7
TASK 3............................................................................................................................................9
3.1) Development of rationale for theme restaurant....................................................................9
3.2) Plan for hospitality business in relation to human resource allocation..............................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Hospitality and tourism has some common attributes which are associated with similar
activities. Both the term hospitality and tourism are co-related and grouped together for a single
industry (Raj and Griffin, 2015). The hospitality sector is one of the most crucial service
providers for international travel and tourism. The present report is based on Hilton Hotel and
resorts which is an International chain in providing hotels and resorts. There are over 530 Hilton
branded hotels of the organization which are across the world (About us, 2016). They are
operating their business in more than 78 countries across six continents. The report explains the
role of hospitality business in travel and tourism sector. Apart from this, the report also analyses
the implication of integration on hospitality industry. Furthermore, a plan has been developed
which help in increasing the hospitality based projects.
TASK 1
1.1) Role of hospitality in travel and tourism and interrelationships between hospitality and wider
tourism business
Role of hospitality in travel and tourism: People in today's times prefer to spend on travel and
want to experience facilities of hospitality (Hsu, 2015). Hotels are one of the important part of
concern industry, they provide quality food, living arrangements, entertainment etc. to guests.
Traveler always prefers to select such tour package which include traveling with
accommodation. Development of hotels will assist in increasing tourism, hotels promote travel
business to great extend as people can easily find catering and other services in hotel and
restaurants. Technology is another tool which promotes travel and tourism. With the use of
internet people can plan the tour and can get all details of tour packages (Backer and King,
2015). Some hotels and restaurants are well known for their services, they provide safety to
consumers. Whenever person plan to go on holiday, the first question comes in mind about living
and food arrangement. These hotels accomplish their needs and apart from accommodation
facilities, they provide them free gym and WIFI facilities. By this way traveler feel satisfy and
give positive feedback about the travel (Altinay, Paraskevas and Jang, 2015).
Hilton hotel is offering luxury rooms to visitors. In addition to this for attracting
consumers towards the hotel they are offering seasonal discounts to traveler. By this way guests

get quality services at affordable rates. Hospitality businesses are concentrating on providing
medical services to visitors. This is additional service which increases interest of public towards
the travel (Park, Cole and Zhang, 2015)..
Interrelationships between hospitality and tourism business: Tourism and hospitality both are
interrelated (Park, 2015). Visitors always prefer to choose such packages which include facilities
of food, accommodation etc. Whenever they plan to go on holiday or to an attractive place, they
think to stay in comfortable place. As much as people will travel it will increase profitability of
hotels, same as if hotel provide them satisfactory services then people will like to come to the
place again which will enhance business of tourism. Hotel are considered as essential service
provider, they have to make proper arrangements for a visitor (Schuckert, Liu and Law, 2015).
Business travel: Persons those who are traveling with commercial purpose, they need some
additional services so that they can accomplish their work perfectly. Such business persons want
WIFI facilities so that they can operate their mails. Visitors prefer to select such hotels which
provide them clean areas so that professional can conduct business meetings there. These extra
services make them satisfy because they can be able to complete their project effectively with the
help of such extra services (Law and et.al., 2015).
Conferences and exhibitions: Such presentations attract more consumers. For instance Malta
organized the largest conference for 5000 delegates. Each individual was invited to 4th star hotel
for this conference. It was the biggest function which supported tourism. Company spend more
than 8 million Euros for making arrangements of such conference. Exhibitions aid in increasing
tourism. People come to watch such unique and antique things. Most of the time such exhibitions
organized in any hotel or restaurant so it gives encouragement to tourism. For those important
conferences and exhibitions, people travel from one city to another. This increases tourism
business to the great extend (Xiang, Magnini and Fesenmaier, 2015).
Visitors attraction: Theme parks, special locations, museums etc. are attractive points for
traveler. People generally make travel plan because of visiting such attractive places. These
places increase tourism business across world. Whenever, individual plans to visit any point then
firstly person look for hotel booking. They want to stay in comfortable place so that such holiday
become memorable for them. Place which is center of attraction, people like to visit such points