This report explores the operations of a business, focusing on team development, team roles, motivational theories, and leadership styles. The case of Debenhams organization is studied in detail. Find study material and solved assignments on Desklib.
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 Covered in PPT.......................................................................................................................3 TASK 4............................................................................................................................................3 Stages of team development...................................................................................................3 Team Roles.............................................................................................................................4 Motivational theories..............................................................................................................5 Leadership Theories...............................................................................................................6 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Business can be defined with those activities which are performed by individuals or group of persons with objective of achieving business gains and another reason is to gain sustainability and growth. It is required by business to fulfil all the legislation requirements. In order to carry the business smoothly and achieve the desired objectives all internal and external factors must be considered while policy making and decision-making process(Brennan, Canning and McDowell, 2020). In this report we are studying Debenhams organization which is one of the largest supermarket-chain in UK. This report will discuss the type of organization with various approaches along with PESTEL analysis. Various team development stages and team members’ roles will also be considered in this report. At the end of the report various leadership styles and motivation theories will be analysed along with its impact. TASK 1 Covered in PPT TASK 4 Stages of team development Learning and development curve of team development consists of multiple stages.And thosestagescanbeunderstoodbyTuckman’steamdevelopmentmodel(Campbelland Tawadey, 2016). This model can be used by Debenhams for developing effective teams which can bring positive results to business.Forming:This is the initial stage were all team members meet for the first time with each other and share their interests, ideas and stories. In case of Debenhams since employees are from different backgrounds, this can help in breaking the ice between them.Storming:At this stage the team starts work and share and brainstorm their ideas and suggestions. In Debenhams, it is the duty of manager and team leader to bring teams together for this stage.Norming:This stage denotes bringing of all the team members together and working more efficiently to achieve the common organizational goals. All the individual goals are left at this stage by employees.
Performing:After certain period employees start working with their whole efficiency and perform at advanced level. This stage helps the team members to gain and provide trust amongeachother.MembersofDebenhamscanbemotivatedbyensuringproper implementation of this stage. Adjourning:This is the last stage of project whereas the desired objectives are achieved, and project is towards its end. After this stage employees start moving in separate directions. So, Debenhams can organize small parties at some time to bring all the team members together and increase their bond(Gursansky, Kennedy and Harvey, 2020)(. Team Roles A team role is the job position having certain specified responsibilities in the organization. Meredith Belbin has defined theory on team roles having name Belbin’s team roles which lists 9 roles performed by the individuals as part of team. These roles are divided into 3 types i.e. Action oriented, people oriented and thought oriented. Some of the role type are discussed below: Action oriented roleShaper: This role is assigned to person who takes initiative and ready to accept challenges. They generally possess good communication skills.Implementer: People with this role get thing done smoothly for team. Generally, they are well-organized, practical and efficient.Completer/ Finisher: These people evaluated and finish the work with perfection. They are perfect in their specific area and make sure the work done is in correct direction. People-oriented Role:Coordinator: Coordinators are people with good listening and communication skills. They work together with whole team and work as a bridge between whole team Laskovaia, Shirokova and Morris, 2017). Team Worker: They are the ones who keep the team lively and active. Issues and conflicts among the team member are resolved by person with this role.Resource investigator:These people are highly enthusiastic in nature and pertained with effectivenegotiationskills.InDebenhamsthesepeoplearededicatedtocollect information from varied sources in order to provide business succession. Thought-oriented Role:
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Monitor-Evaluator:This role is the most vital as it is given to the person with critical thinking skills. ForDebenhams this role is useful for them in order to reach out to their goals without facing any complexity and rushing. Specialist:These are defined as expertise in their own field which are helpful for the organisation to execute their working in easy manner. ForDebenhams this role is helping the organisation to enhance working and overall business capabilities through which market prominence can be attained. Motivational theories There are multiple motivational theories which can be used by the Debenhams for motivating their employee for success of their future training events. Some of those theories are discussed below: Maslow's Hierarchy of needs: Abraham maslow’s theory states that it is necessary for business to fulfill needs of their employees to keep their employees motivated so that positive results can be achieved from their work. There are five types of needs which are discussed below:Physiological needs:This includes basic needs of human and employees such as Food, shelter, clothing etc. Debenhams should evaluate those basic needs and fulfill them to keep their employees satisfied(Mikalef and et. al., 2018).Safety needs:Need for law, security, protection from elements, stability etc. also needs to beevaluatedandaddressedbymanagersofDebenhamstomakesurethattheir employees feel safe and secure.Love and belongingness needs:Intimacy, friendship, affection and love are also needing of employees to keep them attached and bonded with the organization. Management of Debenhams must provide family holidays, vacations etc. to employees for motivating them.Esteem needs:Every individual wants dignity and respect from their fellow members and society. It is responsibility of organization to treat all the employees equally and with respect and also establish the same policy across whole organization.Self-actualization needs:These consist of self-fulfilment, realizing personal potential etc. Management of Debenhams needs to ensure that employees are recognized.
AdvantagesDisadvantages Thistheorydonothaveanycomplexities which enable management to apply this theory in effective manner. Individuals are pertained with their own needs whicharenotunderstoodbymanagement which creates difficulty in application of this theory. This theory is related with humans so this is dealingwithneedsofhumanineffective manner. This is difficult for the management so as to determine level of satisfaction to employees by using this theory. Theory X and YTheory x:This theory states that there are certain employees who have lack of interest in their work which leads to negative impact of performance of individual as well as team. Such employees should be either rewarded or punished by Debenhams to improve their performance and keep them motivated(Moore, 2016)Theory y: There are certain people who work hard to be rewarded and appreciated. Therefor managers of Debenhams should provide the same to those to further motivate and enhance their performance at max level. Leadership Theories There are multiple leadership theories available which can help organization to motivate the employees and get most effective work done. Debenhams should analyse the same and apply different theories as per situation. Some of these are discussed below: Autocratic:In this style, employees are directed through guidelines by their managers. The ideas from employees are not taken into consideration in this approach which leads to dissatisfaction among employees(Smallwood, 2019).. Democratic:This approach is reverse of autocratic where ideas from employees are considered while any decision making. This makes employees feel more engaged and motivated. This is one of the best styles of motivation.
Gratifier:This style follows the old carrot-and-stick approach where leaders determine the goals in initial time and share those with employees for accomplishing them. Employees are rewarded based on performance which keeps them motivated. These leadership and motivational style are useful for Debenhams in handling the various situations faced by business. For e.g. when management needs to take quick decisions autocratic can beused whereaswhen managementisfacingproblemof employee’sturnoverthen democratic style is useful(Soto-Acosta, Popa and Palacios-Marqués, 2017). CONCLUSION Itcanbeconcludedfromabovedetailedanalysisthatbothpublicandprivate organization has their own purpose and they can follow different organizational structure. Along withthesevariousaspectssuchasBusinessaccounting,motivationofemployees,team collaboration, customer profiling and customer services are also important for businesses to analyse and evaluate their business process and plans and inhale if any modifications are required for same. There should be a team that works with complete efficiency towards their respective areas so that organization can grow and maintain in market sustainability. There are various motivational theories which can be used by management in order to motivate their employees and encourage them for working hard.
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