How Companies Responded to Challenges of Equality and Diversity at Workplace
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This report discusses how Aston Martin Lagonda and other companies responded to challenges of equality and diversity at workplace, including gender pay gap, sexual harassment, and gender-based leadership differences. It explores the aims and objectives of the research, project management plan, and research methodology.
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Managing A Successful Business Project Name of the learner: Daniela Furtuna Name of the Supervisor: Ali Usman Project Title: Management A Successful Business Project Date: 24/12/19
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TOPIC “How companies responded to challenges faced due to equality as well as diversity at workplace like gender pay gap, sexual harassment, difference in leadership based on gender.” A study on Aston Martin Lagonda Global Holdings plc. INTRODUCTION In order to manage a business operation at a global level a company requires to hire candidates who belongs to the different nations, cultures and have unique sets of values and behaviour that creates diversity at working environment. Equality at workplace is significant for treating all employees in a equal manner or not discriminated on the behalf of their caste, gender and so on factors that will assist in providing equal opportunities for growth and development. Whereas,diversenesscan assist increatinginnovation in the productsas well asservices of a business organisation by introducing new and innovative ideas. As promoting workplace equality as well as diversity helps in solving or handling the challengeslikegender pay gap,fluctuationin leadershiprelatedto the genderdifferenceas well as sexual harassment. In this report, Aston Martin plc case is considered which is a Britishorganizationand produced luxurious sports car andexpansive tourist. It has total 100 years of experience in creating and designing the world's mostfair motor vehicle. Under thisassignmentdiscuss about the aims and objectives of research related to the challenges and resolution mechanism of equalityas well asdiversity atworking environment. In addition, develop a projectadministrationplan, use WBS and Gantt chart for time frames to implement a developmental plan, conduct a small scale research as well. TASK 1 P1 Due to the increase in globalisation as well as business integration there is the demand of equalityas well asdiversity atworking premisesis rising in order to manage diverse workforce in a significant manner which providesbalancedopportunities todevelopand success in a company(Adgaonkar, 2018). This will assistAston Martin Lagonda in optimum utilisation the employees potentiality by motivating them that helps in accomplishing the company's goalsas well asobjectives within thecertaintime period. In addition, a friendly, safeas well assecure workplace can be developed that drawssomeattention and interest ofactual workerstowards the organisation. 1
Aim: Research aim refers to the aspiration of research study as it is required to accomplish he end result of a project. It should be required specific and concise in such a way that it has been identified. It sets a specific goal in the mind of researcher towards the entire project. In this report the project aim is “To ascertain how theorganisationreact to challengesaffiliatedto equalityas well asdiversity at working environment so that the productivity ofemployees can be improved or developed by providing thembalancedopportunity that generates healthyrivalryamong them.” In this research a case of Aston Martin plc is taken in order to understand about the several things such as thethoughtof equalityas well asdiversity, challenges as well as resolutions methods and strategies. In order to know about all these things a company requires to study in an appropriate manner as it impacts on the company's working environment and leads in many causes and challenges that results in decreasing the productivity and profitability of a business entity. Objectives: To identify the actions that to be taken by Aston Martin plc to overcome challenges. To evaluate the impact on Aston Martin Lagonda plc after resolving issuesaffiliatedwith the equalityas well asdiversity atworking environment. To implement the equal opportunity policy within the company in order tocheckfairness as well as equality among workforce. Questions: What kinds of actions can be taken by Aston Martin Lagonda to overcome from the challenges? What is the impact of resolving issues regarding the equality and diversity at working premises? How policies and strategies can be implemented in the company for ensuring the fairness and equality among employees? P2 Prepare a project management plan. Itis an authorized writtenrepresentationthat assists to direct inexecutionand monitoring all the phases of project(Allaoui, Bourgault and Pellerin, 2019).Itis developed by amanager of Aston Martin plc. so that thescope, time, cost, quality etc.can be ascertained so that thetask 2
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goalscan be accomplished effectively. The severalaspectsof project management plan are as follows:Scope:It assists in deciding the particular project objectives,transferable, attributes, roles, deadlines etc. ofthe company like Aston Martin Lagondaso that the expected outcomes can be effectively gained. Adequate methods as well asmethodsare to be used in theresearchso that thetasksaim are attained onperiod of timeas well as within the approximated budget. Cost:This aspectassistsin approximating the budget of thisprogramsothatthe expenditures are required to beperformedso as to carried out thethoughtappropriately can be ascertained. This assists in analysing the totalvaluethat theorganisationAston Martin Lagondawill have to occur in order to accomplish the goals of research.Overall cost of thisundertakingsfor theorganisationis: Cost break downAmount (in£) Travelling expenses50 Cost of data gathering120 Training and development expenses30 Resource requirements80 Other cost20 Total cost300 Time:This factor aids in approximating the actual time which will be needed from the beginningof the researchprojectto the utilization ofinvestigationoutcomes inAston Martin Lagondato attainwantedobjectives and goals(Bhattarai, 2018). The time appropriatedby investigator for thisresearchis 10 weeks.Quality:Thisis associated with accumulation ofdatafrom genuine and relevant resourcesso that appropriatedeterminationscan be interpretedin the company Aston Martin Lagondathat will assist inadditivetheresearchwithin time frame and estimated budget. The investigator uses both qualitative as well as quantitative methods to gather dataso as to insure the credibility anddependabilityof data which has beengathered. 3
Communication:Appropriatecommunication requires to be developed so that the flowingof content through severalphasescan be done effectively and efficiently as well as the meaning of information are sensed in the identical meaning as it is deliberated so that appropriate outcomesof the companyAston Martin Lagondacan be accomplished. E-mails, texts and video-chatsand so onareutilisedby investigators so as to keep the transparency as well as easethrough whichdata aredivided.Risk:Thisaspect that makesobstaclesas well asimpactsthe research efficiencyas well asquality(Christian, 2019).Itcan be related to the lack of time, resources, interpersonal skill, critical thinking skill, research, communication skillsand so on. In the case of Aston Martin Lagonda, company will have various kinds of risks that is related to funds and other is related to whether company will be capable to attract customers or not. Resources:These are the instrument which assist the investigator in managing the research appropriately so that desired outcomes can be attained. These are statistical instruments, expertise, skills, technology, financialtechniquesetc. While talking about theAston Martin Lagonda, company will need funds, advanced technologies as well as skilled research and development departments. As resources are required for performing tasks in a easier manner. P3 Work Breakdown structure:It is aprocedurethrough which awholeproject is divided and arranged into hierarchies of project deliverables, its tasks and subsequent tasks. It helps in providing time and cost estimates for projects(Dhanraj, 2015). It is useful for prioritizing, planning, organizing and understanding the components of the project so that it can be properly managed and implemented. The various activities of WBS of our project are explained below: S.NoActivityExplanation 1Setting Aims and Objectives The expectations from the project are specified on what has to be achieved. 2Project Management PlanIt describes all phases of the project 3Research MethodologyThe process used for evaluation of the study 4Data CollectionThe process of gathering inputs from respondents 4
S.NoActivityExplanation 5Data AnalysisTheprocessofsystematicallyprocessing,organizingand presenting the data. 6Conclusion and Recommendations Conclusionsareinterpretedandsummarizedresults. Recommendations are researcher's comments on project. 7Report SubmissionSubmission of final research report (Project Deliverables). Gantt Chart:Thisis a barrepresentationthat horizontally illustrates the performance plan of a project on the basis of what and when factors. It is a graphical representation of project tasks that are scheduled over time in a chronological order. The concept of Gantt Chart was first used in 1890 by Karol Adamiecki, it was later developed in 1905 by Henry Gantt into a model used by project managers round the globe. This will assist researcher in effectivelyconveyabout theresearchto the manager(Erickson, 2014). 5
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TASK 2 P4 A research is simply a structured inquiry on a problem or question, to describe, explain, study and analyse the phenomenon in order to provide a solution or extensively explain the problem so other researchers can solve the problems found(Henry, 2014). Researcher used various kinds of tools to collect, evaluate and interpret theinformationin order totakeeffective decision for accomplishing research objectives. These are discussed below: Quantitative research:In this type of research, a researcher collects data which is observableandnumericalinnature.Theresearcherusesvariousstatisticaltoolsand 6
mathematical techniques to conclude the research question. The conclusions derived from this type of research are more accurate, reliable and valuable. Using questionnaires is most common way of collecting data in such types of researches. Questionnaire: It is a set of fixed written questions given with or without options to respondents asking them to fill their responses. It is the most common way young researchers use to collect data for research. It is inexpensive, gets higher number of responses compared to other modes but is unreliable for studies of higher confidence intervals(Honeyman and Jana, 2019). Qualitative investigation method: It is related to the open ending questionnaires in order to gather detailed and reliable information that have been analysed by investigators. It is hard or difficult to present in graphical form and various resources can be used such as interview, observation and surveys. Sources of data collection: Primary research:It is the research any organization or individual performs to get exclusive data based on its requirement. It is tailored, containing questions and options pre- designed to assess the respondent in a particular manner. Data is usually collected by way of focus groups, questionnaires, observations and interviews etc. Secondary research:It is the research which is done by other organization and individuals which is material to us. The data is usually listed and published in databases, books, journals and survey organizations. It provides a base for primary research on what is already done and what addition can a researcher make to it. Simple Random Sampling:It is a method used for drawing samples from population in a way that every element of population has a equal and probable chance of getting selected as a sample(Ilyas, 2017). The samples drawn through simple random sampling represent the complete population in an unbiased manner. Hereby, investigator is exercising non-random sample distributionmethodas well aschoose a sample size of 30 respondents togather information. Questionnaire Quantitative questions Q1) What is the age group of employees who are working in an organisation? a) 18-24 b) 25-35 7
c) Above 35 Q2) What is the gender demographics of existing workers? a) Male b) Female Q3) Do you understand about the equality and diversity at workplace? a) Yes b) No Q4) What kinds of threats related to diverse workforce inAston Martin plc? a) Increased conflicts b) Communication barriers c) Increased groupism Q5) What kind of problems are faced by an organisation if there is no equality at their working environment? a) Decrease in productivity b) Increase in jealousy c) Demotivation Q6) Do these concepts help company to achieve its objectives? a) Agree b) Disagree Q7) What type of strategies are used by a company to increaseequivalenceat workplace? a) Training and development b) Performance appraisal c) Encouraging equal participation Q8) What are theimportanceof equalityas well asdiversity atworking environment of company? a) Equal opportunities b) Gain productiveness c) Competitiveness of business improve Qualitative questions Q9) What are the challenges related to the equalityas well asdiversity at the workplace of 8
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Aston Martin plc? a) Increase in gender pay gap b) Sexual harassment c) Gender divide in leadership Q10) Methods by which these challenges can be efficiently dealt with? a) Fast response to these issues b) Managers being alert about these issues c) Increasing women empowerment Q11) Any suggestions or recommendations? TASK 3 P5 THEME 1: Age group of employees who are working in an organisation. Q1)Whatistheagegroupofemployeeswhoareworkinginan organisation? Frequency a) 18-2412 b) 25-359 c) Above 359 Total30 9
12 9 9 a) 18-24 b) 25-35 c) Above 35 Interpretations: -The above graph shows the age group of employees who are working in a Aston Martin Lagonda.Out of a total of 30 respondents, Aston Martin Lagonda Global Holdings plc has a balanced workforce with employees of almost all age groups ranging from 18 years to above 35 years of age. It is observed that the age group 18-24 dominates other age groups with almost 40% employees while 25-35 years age group and above 35 years age group having 30% each. THEME 2: Gender demographics of existing workers. Q2) What is the gender demographics of existing workers?Frequency a) Male16 b) Female14 Total30 10
16 14 a) Male b) Female Interpretations: -The above graphical representation shows the gender demographics of their all members on the behalf of male and female elements.Out of a total of 30 respondents, the company has a equally balanced workforce when we consider the gender proportion ratio. The company has an approximate of 53% of male employees and 47% of female employees. Aston Martin is a leading luxury cars maker and follows modern employee satisfaction processes which are reflected through the responses gained through questionnaire. THEME 3: Understand about the equality and diversity at workplace. Q3) Do you understand about the equality and diversity at workplace?Frequency a) Yes30 b) No0 Total30 11
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30 a) Yes b) No Interpretations: -The above graphical as well as tabular presentation depicts that how many respondents are aware about the concept of equality and diversity at workplace.Out of a total of 30 respondents, all respondents answered in favour when they were asked if they understand the diversity and equality at workplace. This indicates employee participation and satisfaction in the Aston Martin plc(King, Horrocks and Brooks, 2018). THEME4:ThreatsrelatedtodiverseworkforceinAstonMartinLagondaGlobal Holdings plc. Q4) What kinds of threats related to diverse workforce in Aston Martin Lagonda Global Holdings plc? Frequency a) Increased conflicts6 b) Communication barriers20 c) Increased groupism4 Total30 12
6 20 4 a) Increased conflicts b) Communication barriers c) Increased groupism Interpretations: -The above data interpretation in tabular and chart form shows that what are the threats related to the diverse workforce who belongs to different religion, nation as well as have unique sets of behaviour, values and knowledge. Aston Martin Lagonda employs a mix of all in its workforce. The company treats diversity in workforce as an asset.Out of a total responses of 30 respondents, The biggest threat is of communication barriers when referring to threats of diversity with 67% vote. It is followed by vote of 20% and 13% of Increased conflicts and Increased groupism respectively. THEME 5: Problems are faced by an organisation if there is no equality at their working environment. Q5) What kind of problems are faced by an organisation if there is no equality at their working environment? Frequency a) Decrease in productivity14 b) Increase in jealousy4 c) Demotivation12 Total30 13
14 4 12 a) Decrease in productivity b) Increase in jealousy c) Demotivation Interpretations: -The above graphical and tabular representation shows thatwhat kind of issues are faced by the company if there is no equality at their workplace. Based on responses of employees of Aston Martin, most employees responded with decreased productivity (47%) if there is no equality in working environment. Another big problem would be Demotivation (40%) followed by Increase in jealousy with 13% votes(Kordova, 2019). THEME 6: Concepts help company to achieve its objectives. Q6) Do these concepts help company to achieve its objectives?Frequency a) Agree30 b) Disagree0 Total30 14
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30 a) Agree b) Disagree Interpretations: -The above table and graph depicts that equality and diversity at workplace in an organisation helps company for achieving the organisational goals and objectives.When the 30 respondents were asked if the concepts of equality and diversity of workforce helped Aston Martin's employees achieve their objectives, All of the respondents (100%) agreed to the statement made(Larson, 2016). THEME 7: Strategies are used by a company to increase equality at workplace. Q7) What type of strategies are used by a company to increase equality at workplace? Frequency a) Training and development8 b) Performance appraisal6 c) Encouraging equal participation16 Total30 15
8 6 16 a) Training and development b) Performance appraisal c) Encouraging equal participa- tion Interpretations: -The above graph shows that what kind of strategy is most appropriate for the company in order to increase the workplace equality.Out of a total of 30 respondents, 53% replied that encouragement of equal participation helped company the most in achieving equality at workplace. This was followed by Training and development with 17% share and Performance appraisal with 20% share in responses(Minbaeva, 2018). THEME 8: Significance of equality and diversity at workplace. Q8) What are the significance of equality and diversity at workplace?Frequency a) Equal opportunities12 b) Gain productiveness15 c) Competitiveness of business improve3 Total30 16
12 15 3 a) Equal opportunities b) Gain productiveness c) Competitiveness of business improve Interpretations: -When the employees were asked about significant results achieved as a result of diversity and equality measures taken for workforce, 50% of employees agreed that it helped in gaining productivity. It was followed by the benefit of equal opportunities to workforce by 40% share and 10% share of increase in competitiveness of the business. Q9) What are the challenges related to the equalityas well asdiversity at the workplace of Aston Martin plc? Explanation in the context of Aston Martin Lagonda Global Holdings plc a) Increase in gender pay gapThis is related to the situation when a business organisation is innovate or create differentiate between the men and women either they both are acting same as well as having similar skills and knowledge. b) Sexual harassmentThis is concerned with the unwelcome sexual behaviour that may lead negative effect on workersasallmembersfeelhumiliated, offended as well as intimidated. 17
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c) Gender divide in leadershipThis is associated with the situations when a business entity gives priority on male leader in order to perform all the activities of a project. Duetothis,femaleleadersarefeeling worthless to their presence in an organisation. Q10) Methods by which these challenges can be efficiently dealt with? Explanation in the context of Aston Martin Lagonda Global Holdings plc a) Fast response to these issuesManagers of a company requires to immediate responsetothesechallengessothatall conflicts can be minimised as well as can grow and succeed of a business can be maintained for a longer period of time(Northouse, 2017). b) Managers being alert about these issuesToincreasetheemployeemotivationitis required for employer to must facilitate equal opportunitiestoeachandeveryworkers regardless of their skills, knowledge and talent. c) Increasing women empowermentEmployerrequirestoprovideemphasison empowering the women by taking initiatives through conducting programmes which gives more preference to women only in the working premisessothatitcanbecreatedhealthy environment within a business organisation as well as giving equal treatment to all personnels. P6 It has been analysed form the above research project that equality and diversity is essential for Aston Martin plc in order increase the employees potentiality and productivity. This will assist in motivating employees towards the work efficiently by providing them equal opportunitiesinordertogrow,developandsuccess(Ozturk,2016).Thiswillassistin 18
minimising the conflicts among workers related to the communication barrier, differences in their working style, lifestyle differences and so on due to increase the diverse workforce in the company. Whereas, equality assists to create and develop a friendly and secureworkplace to enhance the employees performance that assists in getting a competitive edge in the market environment. Some of the recommendations on the basis of this study are as follows: The company Aston Martin plc should encourage comprehensive workplace environment so that all workers can be involved in the decision making process of an organisation that helps company to take appropriate business decisions. Along with this, a company required to promote group activities so that the team members participation can be encouraged that assists in actively involvementof employees towards the project work. Moreover, proper performance appraisal tool should be used by the company as it can helps in effectively utilising the employees potentiality towards the accomplishment of organisational goals and objectives within a specified time period(Silva, 2015). When all these recommendations should properly used by the company Aston Martin Lagonda Global Holdings plc it will leads in high productivity as well as profitability as all these helps in solving the problems and issues and minimise threats that occurs in a company due to equality and diverse workforce. As it has been find out from the above research that the company should require to focus on resolving the communication barrier related problem that increase employee engagement and participation in the organisational activities such as critical solutions, decision making and so forth. TASK 4 P7 Reflection. I feel thankful andworthythat Aston Martin Lagonda that is areputablecompany which provides me aopportunityto do a research for aorganisationon a topic of “How companies responded toissuesfaced due totheequality as well as workplacediversity.” This was a very interesting topic and I was used my skillsas well asknowledge towards the research in order to examine the impacts of equality as well as diversity at working environment and some ways through which it can be eliminated. As a result of this project several challenges and issues are analysed and resolved in a proper manner as the company able to resolved some issues such as gender divide in leadership, 19
gender pay gap as well as sexual harassment which can leads in increasing the employees potentiality and productivity. This research study helped me a lot in purifying my own skills sets that can assist in getting many opportunities in forthcoming regarding to conduct same kind of projects for large companies. I realised that during this research I got improvements in my various skills and knowledge also such as communication skill, influencing capability, problem solving, decision-making, analytical thinking etc. Moreover, I faced many issues or challenges which were related to the lack of time as well as insufficient resources. That can be effectively dealt with by preparing aWBSas well as use Gantt chart for dividing the whole tasks into smaller sections in order to complete it within the specified time period(Subramanyam, 2018). These tools help me a lot in accomplishing the project goals, aims and objectives in a successful manner. Also, the research team gives more hours or extra time to manage the things within the time-frame that can results in successful completion of this project. Through this research report I analysed several concepts in detail which can used in a business organisation for accomplishing the objectives and goals. As the main objective of Aston Martin Lagonda Global Holdings plc is to earn maximum profit as well as gaining a competitive advantage in the open marketplace. Through which a company prepares a specific aims and objectives related to the encouragement of employees and bring equality at workplace thathelpsinmotivatingtheirworkerstowardsthehighcontributioninachievementof organisational objectives. CONCLUSION It has been concluded from the above researchprojectthat equality and diversity at working environment of a company is essential to established as employees belongs to different nations, religions, cultures and they all have a unique sets of skills, values, attributes as well as thoughts. These concepts can work in order to reduced harmony andstrugglein theorganisation and equality at working premises can assist in improving workers potentiality and productivity as they get motivation when they getbalancedopportunities todevelop. Whereas, to solve challenges regarding gender pay gap, sexual harassment and gender divide in leadership some strategiescanbeimplementedbyabusinesssuchasperformanceappraisals,women empowerment initiatives as well as eliminating discrimination respectively. This will help in 20
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