How Instagram Effectively Promotes Brands to Millennial Customers

HOW INSTAGRAM
EFFECTIVELY CAN PROMOTE
THE BRAND TO MILLENNIAL
CUSTOMERS

INTRODUCTION
 Instagram is one of the most preferred social media
platforms that have gained huge popularity around the world
since its launch.
 Instagram is owned by Facebook and have more than 800
million active users across the globe. Instagram is a mobile
application that allows users to share videos, photos and
stories and pass information and whereabouts across
millions.
 One of the issues that brands face is that they fail to
emphasize on the quality of the products rather the brands
are more engaged and focused on attracting customers by
making the products visually attractive and intriguing (Hu,
Manikonda and Kambhampati 2014).

 Aim: The aim of the research is to investigate how Instagram
effectively can promote the brand to millennial customers.
 Objectives:
To investigate the effectiveness of Instagram storytelling feature
for attracting millennial
To determine the use of Instagram for creating customer desire
that result in brand reputation
To understand how Instagram influence in instant gratification

LITERATURE REVIEW
 Instagram: Instagram is a recent social media craze among
the population is also known as IG or Insta is a photo and
video sharing application owned by Facebook Inc (Bakhshi,
Shamma and Gilbert 2014).

 Role of Instagram in promoting brands (Kim, Seely
and Jung 2017)
 Effectiveness of Instagram in promoting brands
(Weber and Henderson 2014)
 Issues affecting the effectiveness of Instagram
(O’Donnell and Willoughby 2017)
 Instagram and millennial customers
 Research gap

RESEARCH METHODOLOGY
 Research philosophy: Positivism Silverman 2016)
 Research approach: Deductive
 Research design: Descriptive (Alvesson and
Skoldberg 2017)
 Research strategy: Survey (Ledford and Gast 2018)