Marketing of human resources pdf
Added on 2021-04-21
11 Pages2041 Words26 Views
Running head: HR AND MARKETINGHR and MarketingName of the Student:Name of the University:Author Note:
1HR AND MARKETINGPart A:Answer 1.Job descriptions for chef de partie room service are as follows:Expected qualification: GraduateExpected experience level: 1 yearCustomer service attitude: Positive, presentable, sincere, innovative and smartJob description for room service attendant:Expected qualification: Post GraduateExpected experience level: 2 yearsCustomer service attitude: Readiness to help customers, presentable, customer service oriented,innovative and sincereJob description for restaurant manager:Expected qualification: Post Graduate in hotel managementExpected experience level: 5 yearsCustomer service attitude: Managerial skills.Answer 2.Advertisement for chef de partie room service:
2HR AND MARKETINGHotel Ocean Breeze is one of the premier hotels and currently looking for chef de partieroom service. Interested candidates can drop their CVs on the official website of the hotel. Thecandidate should be a graduate, having minimum a year’s experience and should be presentableand smart.Advertisement for room service attendants:Hotel Ocean Breeze, one of Australia’s premier hotels is looking of eligible candidatesfor the post of room attendants. The minimum qualification is post graduation with 2 yearsexperience.Advertisement for restaurant manager:Restaurant manager required for hotel Ocean Breeze. The candidates should have postgraduation in hotel management degree, 5 years experience and managerial skills. Interestedcandidates please apply on the official job portal of the hotel.The three positions can be advertised in newspapers, on job portals and on the officialwebsite of the company for maximum coverage. The average cost of the newspaperadvertisements would be higher than job websites. In case of the advertisements on the officialportal, the company would not incur any advertisement cost to these third parties.Answer 3.The applications received would be reviewed as per organisational polices against severalcriteria. The main criteria which would be considered during short listing of candidates forinterview would be the job position and their requirements of the company. The generaleligibility checks would consists of bachelors or post graduation degree from reputed hotel
3HR AND MARKETINGmanagement colleges and basic understanding to the hotel industry. The candidates having priorexperience in similar job would again get preferences (Ladkin and Buhalis 2016). Answer 4.The successful candidates short listed for the next stage, interview would be informedover the phone and by email on their provided email ids. They would be informed about thepositions for which they would be attending the interview along with details of time, date andvenue of attendance. The emails would also intimate them about the documents which they arepotentially needed to carry to the interview venue (Kao, Tsaur and Wu 2016). The following is the sample of the letter which he company would be sending to theunsuccessful applicants:To,Name of the candidateWe are aggrieved to inform you that you are not short listed for the post. You can applyback for the same or for any other relevant future vacancy after 6 months from the stated date.Regards, Relevant person,Designation,Ocean Breeze Hotel Place.
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