HR Management Case Study

HR Management Case Study 1
HR MANAGEMENT CASE STUDY
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HR Management Case Study 2
Q1. SWOT Analysis on HS Furniture Co.
The HS Furniture Co. is a small company facing bankruptcy. Before this financial
misfortune, the organization was characterized by the following strengths, weaknesses,
opportunities and threats.
Strengths
 The company had a lot of return customers. This is evidenced by the fact that it was the
leading furniture business in the area. This also means that they are offering the best
customer service which is a direct reflection to their sales hence the leading furture
business in the area.
 Customer satisfaction is another strength for this organization. It served the local market
well because of its ability to adapt to new trends. The firm also incorporated innovative
designs to come up with compact and assembled furniture that met all customer demands.
 Good employee-manager relationship (Truss, Mankin and Kelliher, 2012). This creates a
conducive working environment that ensures business success. A manager who supports
and empathizes with its employees will definitely motivate and encourage them to give
their best at work. Good employee manager relationship also saves costs in hiring new
employees every other time and also gives the company a good public relations to the
public.

HR Management Case Study 3
Weaknesses
 Lack of a strategic plan. The perception that having a strategic plan or formal HR policies
would make the business inflexible limits the organization because of the insufficient HR
functions which are critical to any modern business.
 Inexperienced Leadership. Experienced company managers know the importance of HR
department in an organization (Armstrong, 2013).
 Lack of goal setting for employees. Employees should have specific objectives that
would translate to company goals. Lack of these goals fails to give the company a sense
of direction. Once the management don’t set up limits to where and what they expect
from their employees, a lot seems to get lost in terms of company resources.
 Lack of performance appraisal or performance management system. This is necessary for
monitoring and evaluating employee performance. Employees feel very motivated when
they are appraised every once in a while. Appraisals motivates and makes employees feel
important to the company and thus bring their best to work.
Opportunities
 Taking advantage of technological development. Everyone has a phone that has internet
with that in mind the company should take advantage. Social media can be used for
marketing, networking, and also customer feedback. It plays a major role in the company
as its easier to get feedback, both positive and ngative. The social media helps in
identifying customer needs especially in the constant change in consumer demand.
 Company’s strong market position is an opportunity for the business to grow.