This document discusses the importance of HR management, motivation, and productivity in organizations. It explores the impact of motivational theories and factors on employee retention and productivity. The case study of BEM vacuum cleaner manufacturer is used to illustrate these concepts.
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Running Head: HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY0 HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY student name 4/26/2019 Contents Background......................................................................................................................................2 Discussion........................................................................................................................................3 Conclusion.......................................................................................................................................5 References........................................................................................................................................6
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HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY2 Background Human resources are the most crucial asset for an organization as they are responsible for conduct of every activity in the business. In the report, BEM case would be considered for understanding motivational and human resource theories. BEM vacuum cleaner manufacturer are working with 123 employees. The major problem faced by the company is an increase in labour turnover, which has led to an increase in cost to the company. The motivational theories used are Maslow’s hierarchy theory, and Herzberg motivational factors. These theories include ways to understandtheemployeesneedandwaystoenhancethemotivationallevelamongthe employees so that the employees are retained in the company for long. There are two types of motivational factors identified, that are the financial incentives and non-financial incentives. Financial incentives include the monetary aspects like wages to the employees, promotion, transfer, bonus, and incentives based on employee’s performance. However, non-financial incentives are important as well. These include break time, free food services, employee’s recognition, awards, and many more(Abdulraheem Sal, 2016). Labourproductivityisresponsibleformaximizingprofitsofanorganisation.Whenthe productivity by each labour is increased but the wages are same for the labour, then the demand for labour would increase as the further production extension will be responsible for profit increment(Allen, 2017).
HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY3 Discussion It has been identified from the case that the cause of the increase in labour turnover for BEM was lack of health and safety policy, risk of accidents was very high, the working hours were long and the wages were constant. This increases the absenteeism in the employees, and the work was to be made by the labour available. This led the company to ask for overtime from the available employees, due to which the overall productivity was affected(Anitha, 2019). ThemotivationaltheoryappropriateforBEMwouldbeHerzbergmotivationalfactors. According to the theory there are two types of factors that are responsible for motivation for employees that are hygiene factors and motivational factors. Hygiene factors are the constraints that are responsible for the employees to not leave the company. These are the basic requirement in an organization like health and safety, basic facilities that will not be responsible for motivation if present but can be the cause for demotivation if they are not available in the company. Motivational factors include the factors that are not necessary but the availability of these factors can lead to motivation for the employees and helps the company to retain maximum employees(Baron & Mueller, 2016). For BEM, both factors were unavailable. Considering hygiene factors, the health and safety were not available, due to which the accident rate was very high in the company that was the major dissatisfaction for the labour. Some factor that is included in hygiene factors is first this is the base salary of the employees, which was euro eight per hour in case of BEM, which can be increased to attract more employees to retain. Other factors are poor working conditions, unfair conditions, and no growth or development, and company policies(Miner, 2015).
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HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY4 Considering the motivational factors, BEM has not adopted any specific action to motivate employees. Some constraints in this factor can be an incentive system when the productivity by the labour is more than the expected one(Reinartz et al., 2017).The factors come under motivational factors are Incentives – These are the pay for the extra work done by the employees to keep them motivated to perform high(Peters & Ryan, 2015). Rewards – these are kind of awards for the employees; this can be in the form of monetary rewards or non-monetary reward like a trip to a location for a day or two. Bonus – The bonus can be retaining bonus, for example retention bonus are given to employees who stay for more than a year in the organization(Brown et al., 2015). Employee recognition – This Is the program to recognize the best performer of the organisation to keep them motivated and this will also make another feel to be recognized which can result into better performance by other employees as well(Lazaroiu, 2015). Increase in breaks – The break in between the work is very important for the workers to maintain life balance and relaxation. Instead of one large break, it is important for the company to provide small breaks and increase in a number of breaks. Health and safety measures – Health and safety are very important in the organization especiallyifthemanufacturingoruseofmachineryisinvolved.Thismayrisk management by the company to analyse the accident risk and mitigate the risk by taking appropriate action(Gabriel, 2016). Promotions opportunity – The employees must have the opportunity to get promoted to be motivated and would be working in order to get promotion in near future like BEM
HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY5 can make the labour promoted to be permanent employees of the company(Baron & Mueller, 2016). Challenging jobs – The jobs for the employees must be challenging so that they feel involved in the company and that they are doing something productive. For BEM labour, the company can give the responsibility to the labour to accomplish the task and provide some authority to take daily decisions in the company to perform better and feel part of the company. Sense of achievement(Hill, 2015) Consequences of motivation on the work would be increased in production and decrease in cost to the company. BEM cost for each employee is very high for recruitment. Moreover, the company has to provide induction training to each employee and with the absenteeism and left of the employee the cost to the company is increased. Moreover, as already discussed the productivity level was also low by the employees which will also affect the profits for the company(Anitha, 2014). The cost of the company can be reduced by through an increase in labour productivity and a decrease in labour turnover, which is the major issue for BEM. The labour turnover is the rate at which the employees leave the company. The turnover was identified to be increasing for BEM, which caused the cost to the company. The motivational factors have to be considered by the company to enhance the profit margin and reduce the cost to the company(Som & Aguenza, 2018).
HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY6 Conclusion The major cause of absenteeism and high labour turnover for BEM were large working hours, high workload, increasing rate of accidents, only one break, and low base wage for the employees. The major consequences for the company due to this issue increased in cost to the company, as the company was spending a large amount in recruiting the employees and providing them induction training. With each labour leaving the organization ads up the cost to BEM to recruit and train another employee in the future. Moreover, the absenteeism leads to less number of labour which makes the work to be done with the available labour through making them do overtime. The overtime cost also increase the overall cost to the company. The Herzberg motivational factors would be helpful for BEM to motivate their employees. Some factor that is included in hygiene factors is first this is the base salary of the employees, which was euro eight per hour in case of BEM, which can be increased to attract more employees to retain. BEM can increase the pay salary, provide the better working condition, provision of health and safety by the company can lead to a decrease in labour turnover and increase motivation among the employees. The motivational factors that BEM can adopt to encourage the employee to increase productivity and decrease the labour turnover are incentives system by BEM, rewards and bonus, employee recognition, increase in breaks, health and safety measures, promotions opportunity, challenging jobs, and sense of achievement. The labour turnover is the rate at which the employees leave the company. The turnover was identified to be increasing for BEM, which caused the cost to the company. I think that the employee motivation can be improved and labour turnover can be reduced by training and development program. The accidents could be caused due to untrained labour, which can be done
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HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY7 through a training program by BEM. The training would help the employees to improve their productivity and decrease the absenteeism in labours. Another recommendation to BEM for the decrease in labour turnover would be technological updating. The material handling is found to be manual in BEM that has increased the accident rate in the organisation which can be reduced by the increase in the use of machines and provide training for the employees to work with machines.
HR MANAGEMENT, MOTIVATION AND PRODUCTIVITY8 References AbdulraheemSal, M.R., 2016. The Impactof Trainingand Developmenton Employees Performance and Productivity.International Journal of Management Sciences and Business Research, 5(7), pp.2226-8235. Allen, D.G., 2017. Recruitment and retention across cultures.Annual Review of Organizational Psychology and Organizational Behavior, p.153. Anitha,J.,2014.Determinantsofemployeeengagementandtheirimpactonemployee performance.International journal of productivity and performance management, 63(3), p.308. Anitha, J., 2019. Role of Organisational Culture and Employee Commitment in Employee Retention.ASBM Journal of Management, 9(1). Baron, R.A. & Mueller, B.A., 2016. Self-efficacy and entrepreneurs' adoption of unattainable goals: The restraining effects of self-control.Journal of Business Venturing, 31(1), p.55. Brown, M., Kaine, S. & Shields, J., 2015.Managing employee performance & reward: Concepts, practices, strategies. Cambridge: Cambridge University Press. Gabriel, A.S., 2016. Enhancing emotional performance and customer service through human resources practices: A systems perspective.Human Resource Management Review, 26(1), pp.14- 24. Hill, C., 2015. The Importance of Developing Strategies for Employee Retention.Journal of Leadership, Accountability & Ethics, 12(2).