Influence of HR Policies on Employee Job Satisfaction

This dissertation aims to identify the influence of HR policies on employee job satisfaction. It includes a literature review on different types of HR policies, factors that improve job satisfaction, and the significance of job satisfaction on employee performance. The research focuses on Next Plc, a British company, and its HR policies. The study highlights the contribution of HR policies in enhancing job satisfaction and provides recommendations for improving employee satisfaction.

HR Policies and their influence on
Employee job satisfaction
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Abstract
Main purpose of preparing this dissertation is to identifying the influence of HR policies on
employee's job satisfaction. It is a main purpose and for achieving this purpose different tasks or
activities were done by researcher. Literature review is an essential part of the dissertation that
was done by using secondary sources such as articles, books, magazines, journals etc. With the
use of these sources researcher easily collected secondary data about the topic that helped them
in fulfilling of research gap. Research methodology is another and main activity of completing
dissertation. It was done by investigator with the use by questionnaire, research approaches,
philosophy etc. These were effective in collecting of quantitative information in limited time
period. For data analysis and interpretation, frequency distribution analysis was applied for
analysing quantitative information easily and timely. Ms-Excel was also applied by investigator
for making effective graphs of each question. This supported researcher in presenting of data
regarding the in graphical manner. At last, conclusion and recommendation was completed by
describing information of entire dissertation in short manner. As this section proof that aim and
objectives of research was fulfilled or achieved which the use of questionnaire as well as
secondary sources used for literature review.
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Contents
Abstract............................................................................................................................................2
Acknowledgement...........................................................................................................................4
Introduction......................................................................................................................................5
Theoretical background and research focus.....................................................................................5
Literature review..............................................................................................................................7
What are the different types of HR policies in context of an organisation?...........................7
What are the different factors that helps an organisation in improvement of employee's job
satisfaction..............................................................................................................................8
What is the significance of job satisfaction on performance of employees...........................9
What is the contribution of HR policies in improvement of job satisfaction for employees.10
Justification and contextualization.................................................................................................11
Why is your research important?..........................................................................................11
Why is it important to find what you are trying to find?......................................................11
How will it build on the existing body of evidence?............................................................11
Is it timely? Does it respond to an existing need? What makes it so?..................................12
Methodology..................................................................................................................................13
Results/ Findings............................................................................................................................16
Analysis/ evaluation of results/ Findings.......................................................................................26
Conclusion.....................................................................................................................................28
Recommendations..........................................................................................................................28
REFERENCES..............................................................................................................................32
Appendix........................................................................................................................................34
Questionnaire........................................................................................................................34
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Acknowledgement
Firstly I would thankful to god for being competent to finish this dissertation with success.
Than I would like to show thankfulness to my seniors or superior whose precious supervision
way has been the one that highly supported me in dissertation completion over an interesting
topic i.e. influence of HR policies on employee's job satisfaction.
Then I would like to be grateful to my friends and also parents who have supported me with
their valuable assistance and correct suggestions have been very important in different level of
the completion of dissertation.
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Introduction
Identify a specifics researchable topic area
Human resource considered as most valuable assets of organisation that will contribute in
successful accomplishment of set objectives. HR policies play crucial role in growth and
development of employee’s performance and this will lead to have on overall productivity of
organisation. Job satisfaction refers as the extent to with workers and staff member are self
motivated to conduct business activities (Frenkel, Sanders and Bednall, 2013). This can be only
done when employees are happy with their job and job role. It has been determined that HR
policies will lead to influence on employees job satisfaction. HR practices and policies will
impact on enhancing job satisfaction of employees as well as meeting with their needs or
requirements. Job satisfaction is one of the crucial aspect of organisation as it is very important
that each and every employee of organisation is satisfied with their job role. Job satisfaction will
lead to have major impact on performance of employees as well as their productivity. It is crucial
for organisation that each and every employee is satisfied with their job so that they can focus on
accomplishment of desired goals and objectives. Chosen company for this research report is Next
Plc. This is well established British company that is offering high quality clothing products and
services. Next Plc organisation was founded by Joseph Hepworth in year 1864. This organisation
is providing its products and services to different part of the world. In this report different
aspects of HR policies are determined in order to analyse job satisfaction of employees.
Theoretical background and research focus
Aim
“To identify the influence of HR policies on employee's job satisfaction.”
Research objectives
 To explore different types of HR policies in context of an organisation.
 To examine different factors that helps an organisation in improvement of employee's job
satisfaction.
 To evaluate the significance of job satisfaction on performance of employees.
 To determine the contribution of HR policies in improvement of job satisfaction for
employees.
Research questions
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 What are the different types of HR policies in context of an organisation.
 What are the different factors that helps an organisation in improvement of employee's
job satisfaction.
 What is the significance of job satisfaction on performance of employees.
 What is the contribution of HR policies in improvement of job satisfaction for employees.
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Literature review
Literature review is essential and significant process that will be used by investigator for
collecting, analysing and using secondary data about the specific field of study. There are
number of secondary sources that will be used within an investigation for collection of secondary
data about the influence of human resource policies on employee's job satisfaction. These
sources are magazines, books, articles, publication study and many others. Main purpose or
literature review within a dissertation is to find out research gap in previous studies. Main gap of
current investigation is the influence of HR policies over job satisfaction of employee. In
previous research, there was information regarding the HR policies and its influence on
employee’s performance but there is no or lack of data about the types of HR policies and their
impact on employee’s performance (Jawaad and et. al., 2019). In order to overcome or eliminate
such gap within current study, research questions will be used by researcher. This will helps in
achieving of research aim and objectives as well as fulfilling of research gap easily. Research
questions of current research will be explained as below:
What are the different types of HR policies in context of an organisation?
There are different HR polices that is developed by Next Plc company and these policies
are helpful in effective communication at workplace (20 Factors Affecting Job Satisfaction,
2017). This company is focusing on anti harassment HR polices, leave and time off benefit
policies, safety and health polices and so on. These are the major HR polices that is followed by
respective company. Different types of HR policies are mention below.
 Anti harassment policy – This policy is developed in order to minimize harassment
cases. Under this policy of Next Plc strict action will be taken against the person who
conduct or try to conduct harassment. It is responsibility for human resource team to
identify and investigate the case properly before taking any decision.
 Health and safety policy – The motive of developing health and safety policy is to
provide healthy and safe working environment to employees (Kundu and Gahlawat,
2015). This HR policy is very helpful in resolving the issues related to health working
environment and condition of organisation. It is crucial for organisation to keep and
maintain safety and security of employees while they are performing business activities.
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 Compensation and benefit policy – This policy state that each and every employee is
liable to take benefits and compensation of their work. Employees are conducting
business activities in effective manner so it is their right to get benefit for their
performance. This HR policy includes that employee should get right pay for their work
and efforts (Mahmood and et. al., 2019).
 Training and development policy – This HR policy of Next Plc company is developed
so that all employees and worker have accurate knowledge and understanding to conduct
their job role in better and accurate manner. Training and development policy lead to
increase the capability and performance of employees.
What are the different factors that helps an organisation in improvement of employee's job
satisfaction.
It is essential for respective company to analyse and evaluate different factors that is
helpful in enhancing employee job satisfaction. There are several factors that are supportive in
increasing job satisfaction of employees such as promotional opportunity, working environment,
fair policies, appreciation and many more. It is significance for Next Plc company to consider
these factors in improving job satisfaction. All those factors that will assist in improving level of
job satisfaction are mention below.
 Reward and appreciation – It is crucial for Next Plc company to provide rewards to
employees on accomplishment of set objectives. Appreciation of the great work to
employees as well as providing rewards for their efforts will lead to motivate employees
and improve job satisfactions.
 Promotional opportunities – Next Plc company needs to provide promotional
opportunities to its employees as this factor will lead to increase job satisfaction.
Promotional opportunities will help in enhancing the level of employees performance as
they work hard for grabbing promotional opportunity (Choi and Lee, 2013). This factor
will lead to increase job satisfaction in employees of Next Plc company.
 Positive working environment – It has been determined that employees will be more
motivated and happy in positive or friendly working environment. It is crucial for
organisation to provide health and positive working environment to employees so that
they can focus on their work and attain goals.
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 Fair policies – It is essential for organisation to develop and create effective or fair
policies for employees. This factor will lead to have major impact on enhancing the level
of job satisfaction in employees. These policies ensure full filament of employees right
and fair actions for employees benefits.
What is the significance of job satisfaction on performance of employees.
Job satisfaction will lead to have positive impact on performance of employees as well as
help in conducting task and activities in better manner (Why Job satisfaction is an Important
Phenomenon of the Vicious Circle?, 2020). It has been determined that employees of Next Plc
company will be improve the overall performance of staff manner by increase the level of job
satisfaction. It is very important for respective company to enhance job satisfaction activities
within organisation in order to attain desired goals. Significance of job satisfaction on
performance of employees are described below in detail.
 Higher productivity – Job satisfaction will lead to increase in self motivation with in
employees and it is very important in enhancing the productivity of employees. It has
been determined that organisational performance and productivity of employees will be
developed with the increase in the level of job satisfaction.
 Collaboration and creativity – It is determined that job satisfaction will lead to have
significant impact on creativity and collaboration of organisation. Next Plc organisation
will be able to conduct business activities in more effective and efficient manner with the
improvement in job satisfaction with in employees. Creativity will lead to conduct
business task and activities in more innovative and different manner. This will help in
enhancing the performance of organisation as well as gaining competitive advantage over
other rival companies.
 Decrease in turn over - Job satisfaction will lead to improve the level of employee
performance as well as conduct business task and activity in more effective manner
(Ijigu, 2015). This will help in reducing the number of employee turnover rate and
enhance employee relationship with in organisation. Job satisfaction will lead to create
and develop strong relationship between employees and organisation.
What is the contribution of HR policies in improvement of job satisfaction for employees.
It has been analysed that HR policies of respective company is very supportive in
enhancing job satisfaction of its employees. HR practices or polices will help in providing fair
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and equal job opportunity to its employees. Next Plc Company has developed and created
different types of HR policies that are very effective in reducing employees issues as well as
providing them appropriate solution to resolve problems. HR policies of respective company are
developed with the motive of providing direction to employees so that they can conduct business
activities in correct and appropriate manner. It has been determined that HR policies has major
impact on improvement and growth of employees performance as well as their capability to
conduct business task in effective manner. This will lead to have direct influence over
performance and productivity of employees as well as support in accomplishment of business
objective. HR policies of Next Plc company is to provide training and development to its
employees. This lead to increase in overall performance as well as increment in skills or
capabilities of staff member. Respective organisation has developed various policies considering
health and safety of employees. This contributes in development and increment in job
satisfaction with in employees.
On the other hand Miele (2020), there are number of HR policies such as anti-harassment
and non-discrimination, safety and health, leave and time benefits, meal and break periods,
employment classification etc. All these are effective and essential policies of HR that helps
Next Plc in protecting of their employees at workplace. This will helps them to satisfy their
employees towards the job that turn to impact on their brand image and goodwill. Along with
this, recognised and reword is important policy of human resource that help company in
increment of satisfaction level among employees within a workplace. Employees who
experiences their superiors treat them with recognize are around 63% more happy with their
jobs. Recognizing and profitable hard paintings is one of the high-quality methods to enhance
worker pleasure in the workplace. Praising your personnel while they may be running difficult
will pass an extended manner towards employee satisfaction however worthwhile them is the last
goal.
Justification and contextualization
Why is your research important?
This researcher in based on the influence of HR policies of company in enhancing job
satisfaction with in employees. It is very important to identify and analyse the overall impact on
HR policies that created by Next Plc company on the level of job satisfaction of its staff member.
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HR polices will lead to provide proper direction to employees in order to perform task in better
manner. It is essential to company to develop accurate HR policies as well as implement it in
correct manner. This will lead to increase the job satisfaction of employees. HR policies or
procedure is supportive in maintaining strong relationship with employees as well as retaining
them for longer time period. HR polices are considered as the backbone of organisation or
foundation of company to perform task in effective manner. By identifying importance of HR
policies in respective company will be able to enhance employee's job satisfaction and improve
their performance. This is the main reason why this research is important (Yanadori and Van
Jaarsveld, 2014). Through this research company will be able to identify that impact of HR
policies of business activities as well as accomplishment of desired goals and objectives. It is
crucial for organisation to develop and create HR policies considering its impact of business
along with its employees.
Why is it important to find what you are trying to find?
In this research project, investigator is trying to analyse and determined that impact of
HR Policies on employees and their job satisfaction. It is very important to evaluate the influence
of HR policies as this will affect the growth and development of business. By finding the impact
on business policies of employee satisfaction, Next Plc Company will be able to take correct and
effective decision. Through this research project significance of creating and developing strong
and effective HR policies are determined. Employees are very crucial for organisation and
through this research the overall impact on HR policies of performance and productivity of
employees is analysed properly.
How will it build on the existing body of evidence?
This research project is developed and builds on the body of evidence in order to provide
more accurate and appropriate information. In order to conduct research activities in more
effective and efficient manner investigator has used different methods and approaches. There are
different approaches or techniques are used in order to collect right and appropriate data.
Investigator has gather information for different relevant sources as this support in conducting
research project in better manner. With the help of survey techniques accurate and authentic
information is collected and analysed with the motive of taking correct decision.
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Is it timely? Does it respond to an existing need? What makes it so?
Yes this process of collecting data and information is timely as in this researcher will have
to identify the appropriate or target population that will support in providing information.
Researcher has consider survey technique in order to gain information and knowledge and this is
very effective method in order to meet with the needs of researcher. This techniques is very
helpful for investigator in order to collect and analyse data as this is gather form relevant and
authentic sources. Target population and correct sample size make data and information more
useful and accurate for taking better decisions.
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Methodology
Methodology introduces to the useful process of gathering data or information regarding the
topic. Main motive of this section in dissertation is to provide accurate and reliable information
about particular area of study from number of sources, techniques, tools, methods or approaches
(Lin, Huang and Zhang, 2019). There are some valuable and useful methods, tools and
approaches that have been used within an investigation for collecting data. These are:
Research methodology – This can be describe as the process or procedure through which
researcher will collect and identify data. Research methodology includes different tools and
techniques that supports in collecting most appropriate data for conducting research activities
and gaining desired results.
Research paradigm – This refer as the approach or research model that is used for
conducting different activities of research. It is crucial for researcher to conduct this in effective
manner as it will lead to have direct impact on overall performance of researcher. Research
paradigms include two approaches such as positivist and interpretive approach. In this both of
these approaches are considered for gaining better information.
Methodological approach – This is very essential for research as it assist researcher to
identify and analyse data. Methodological approaches are the ways that help to properly evaluate
data as well as take better decision for conducting activities. These approaches are majorly
classified into qualitative and quantitative approach.
 Qualitative approach – This is an effective approach that will help in gaining
information in more detailed manner. Qualitative approach is majorly concerned with the
understanding of human behaviour as well as gaining information that useful. This type
of approach assists in collecting information through experiments, observation or
questions. In this method data collected is very informative in order to take decision.
 Quantitative approach – This research approach refer as collection of data and
information that can be represented in the form on numbers. Quantitative approach assist
in gaining information that is easy to measure and assist in decision making. In this
approach data is reported through statistical analysis. It consist of focus groups, survey
that helps in interpretation data into numerical form.
Methods – There are different methods that will support researcher to collect and gather
information. Methods that help in gaining accurate and informative data to researcher are
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primary and secondary data. Both of these two are effective way of collecting and gather
information.
 Primary method – This method of collecting data refer as the way of through which first
hand information can be collected. Investigator who is collecting information through
primary data are consider as the owner of data. Primary method includes different sources
such as questionnaire, survey, experiment, observation and so on. It is very important for
researcher to select most accurate and appropriate primary source to gather information
as it will lead to have direct impact on researcher and its outcome.
 Advantages – Primary method of data collection is consider to be important as it will lead
to provide right and accurate information about the topic. This is significant approach that
is consider by researcher in order to provide more informative data which will lead to
resolve the issues or problems. In this source of data collection, information is first hand
and it will provide relevant data to take correct decision.
 Disadvantages – There are some drawbacks of data collection through primary sources as
in this researcher will require more time to collect data and information. This is consider
as the cost consuming and time taking process. It is important that investigator have
correct and accurate information regarding topic.
 Secondary method – This method includes all those information that has been already
used or collected by primary researcher. Secondary method is very effective way of
collecting information in easy and fast manner (Mackey and Gass, 2015). This includes
various sources such as books and journals, articles, business documents and so on. This
will support researcher to conduct research activities in fast and effective manner.
 Advantages –There are number of advantages of using secondary methods within an
investigation. These are easy to access, low cost to acquire, may help clarify research
questions etc. These are main advantages that will be beneficial for researcher in
conducting of secondary research about the topic (Pradhan, Dash and Jena, 2019). Disadvantages - A primary disadvantage of using secondary facts is that it can now not
answer the researcher's particular research questions or comprise particular facts that the
researcher would like to have.
Techniques – There are different types of technique that will be use by researcher in order to
conduct research activities in better and effective manner. These research techniques will support
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in collecting data as well as analysing it in proper manner so that researcher could take correct
decision. Techniques that are used in this research in questionnaire or survey as well as
information through books, Journals and online data. All of these techniques will support in
identifying and analysing data that is effective for gaining information as well as taking better
decision related to research activities.
Sample size – Sample size refer as the number of individual that take participate in
collecting and measuring data. It is important that researcher in collecting data through
appropriate sample size as this will assist in taking correct decisions. Sample size for conducting
this research in 40 respondents.
Target population - It is essential for researcher to identify and analyse the target population
of the research as this will support in taking better decision as well as accomplishment of desired
outcomes. For this research target population is employees of Next Plc company. This target
population will be very effective in providing right and accurate information.
Access and ethics – It is important for researcher to consider ethics in its investigation
activity as this will lead to have direct impact on outcomes of the research. There are various
principles of ethics that will support in providing guidelines in order to conduct research
activities in better and accurate manner (Flick, 2015). Researcher needs to take various decisions
in order to collect data or conduct research activities. Ethical decision will lead accomplishing of
desired goals without providing harm to other. It is responsibility of researcher to keep protect
the collection of data that is obtain in consent of research propose.
Limitations – There are various issues and problems occur while conducting researcher
activities. These issues are they consider as limitation of research as this affect the overall
performance of investigation and impact on outcome of research activities. It is crucial for
investigator to control all activities that have impact on accomplishment of research objectives.
While conducting the lack of financial resource and coordination between team member are the
major limitation. Due to this researcher in not able to conduct different activities of investigation
in effective and efficient manner. Lack of coordination between team member lead to create
confusion and have influence on outcomes.
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Results/ Findings
This is a part of data analysis that helps researcher in analysing of data founded from
questionnaire. Data analysis refers to the process of analysing qualitative or quantitative
information regarding specific area of study. Present study is based on quantitative data that was
gathered from questionnaire. In order to analysis such type of data or information, frequency
distribution analysis has been applied as an analytical techniques. In this technique, investigator
will require to make frequency table and distribution entire table into single table according to
the research questions. This will helps researcher in analysing and interpreting of quantitative
information about the HR policies within less time period (Ali, 2019). Apart from this, Ms-Excel
will also follow through the researcher by making number of graphs according to the research
questions. All these are effective and essential for researcher in achieving of valid results and
analysing quantitative information.
Frequency Distribution table
1) Are you well aware about different HR policies of Next Plc. Frequency
 Yes 30
 No 10
2) According to you what that is various types HR policies which need to be
consider by organisation.
Frequency
 Health and safety policy 10
 Anti Harassment policy 5
 Training and development policy 10
 All of the above 15
3) Do you think that HR policies will lead to have influence over the level of
job satisfaction?
Frequency
 Yes 25
 No 15
4) As per your views what are the factors or elements that lead to have impact
on increasing job satisfaction of employees within company.
Frequency
 Providing rewards or appreciation 5
 Equal promotional opportunities 10
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 Right and fair policies 15
 Positive working culture 10
5) According to your views, what are the importance or significance of
increasing job satisfaction in order to attain goals.
Frequency
 Increase productivity 10
 Enhance collaboration 5
 Reduce staff turnover issues 5
 All of the above 20
6) Do you consider that HR policies lead to have influence over improvement
of job satisfaction for Next Plc company
Frequency
 Yes 32
 No 8
7) What is the major contribution of Next Plc HR policies on job satisfaction
of employees.
Frequency
 Reduce employees issues 10
 Provide direction 5
 Enhance positive and fair working environment 10
 All of the above 15
8) What are the initiative taken by respective organisation in order to enhance
job satisfaction level with in its staff members.
Frequency
 Developing HR policies 10
 Providing training 10
 Promote team work 5
 All of the above 20
Theme 1 – Aware about different HR policies of Next Plc.
9) Are you well aware about different HR Frequency
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policies of Next Plc.
 Yes 30
 No 10
Interpretation – As per the above graphical representation it have been determined that there are
many respondents that is 30 who are well aware about the HR policies of Next Plc organisation.
It is essential for this organisation to create and develop effective and efficient HR policies that
will lead to guide and direct employees for working accordingly. As per data it has been
analysed that there are 10 respondents who has responded negatively that there are not aware
about the HR policies of respective company. It is crucial that all employees working in
company have information or awareness about the policies set by HR.
Theme 2 – Various types HR policies which needs to be consider by organisation.
10) According to you what that are various
types HR policies which needs to be
consider by organisation.
Frequency
 Health and safety policy 10
 Anti Harassment policy 5
 Training and development policy 10
 All of the above 15
18

Interpretation – Through the above graphical representation it can be analyse that there are
various kinds of HR policies that needs to be established with in the organisation in order to
successfully perform organisation operations and motivate employees. As per data 10
respondents feel that health and safety policies are very important where as other 5 and 10
respondents consider that anti harassment policy and training and development policy should be
consider by organisation respectively. Other 15 respondents out of 40 consider that all of the
above mention types of policies are important and it is needed by company.
Theme 3 – HR policies will lead to have influence over the level of job satisfaction.
11) Do you think that HR policies will lead
to have influence over the level of job
satisfaction?
Frequency
 Yes 25
 No 15
19

Interpretation – As per the information collected through the survey it has been determined that
HR policies are crucial part of business and it will lead to have major impact on enhancing job
satisfaction of employees. In this survey 25 out of 40 respondents are responded in positive
manner that HR policies have influence over job satisfaction level. Where as other 15
respondents has answered with no as they do not consider that it will have influence over job
satisfaction of employees.
Theme 4 – The factors or elements that lead to have impact on increasing job satisfaction of
employees with in company.
12) As per your views what are the factors
or elements that lead to have impact on
increasing job satisfaction of employees
within company.
Frequency
 Providing rewards or appreciation 5
 Equal promotional opportunities 10
 Right and fair policies 15
 Positive working culture 10
20

Interpretation – There are different factors and elements which will support respective company
to increase the level of job satisfaction in employees it has been analysed that it is very important
for Next Plc company to consider effective and effective methods or approaches that will lead to
enhance job satisfaction in employees. As per the information collected through this survey it has
been determined that 5 and 10 respondents believe that providing rewards or appreciation and
equal promotion opportunities will lead to support in increase job satisfaction. Whereas other 15
respondent answered that right and fair policies will help in increasing level of job satisfaction in
staff members. Other 10 respondents out of 40 feel that positive working culture will lead
support in influencing employee’s job satisfaction level.
Theme 5 – The importance or significance of increasing job satisfaction in order to attain goals
13) According to your views, what are the
importance or significance of
increasing job satisfaction in order to
attain goals.
Frequency
 Increase productivity 10
 Enhance collaboration 5
 Reduce staff turnover issues 5
 All of the above 20
21

Interpretation – It is very important for Next Plc company to focus in increasing job satisfaction
of employees as it will lead to have significant impact on respective organisation. Through the
above shown graphical representation it have been determined that out of 40 responded 10
answered that job satisfaction is important for increase productivity of business. Where as other
5 and 5 fell that it will lead to enhance collaboration while working and reduce the issues of staff
turnover respectively. But majority of respondents that is 20 feel that all of the above option are
the significant for increasing job satisfaction.
Theme 6 – HR policies lead to have influence over improvement of job satisfaction for Next Plc
company.
14) Do you consider that HR policies lead
to have influence over improvement of
job satisfaction for Next Plc company
Frequency
 Yes 32
 No 8
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Interpretation – According to the information collected in this survey it has been analysed that
most of the respondents consider that HR policies of Next Plc will lead to have major impact on
improvement of job satisfaction. In this, 32 responded that answered with Yes that HR policies
will lead to impact on job satisfaction level of employees where as other 8 respondents reply
with no as they do not consider that it will have influence on improvement of employees job
satisfaction. It is crucial for Next plc organisation to create correct HR policies will lead to
increase level of employees job satisfaction.
Theme 7 – The major contribution of Next Plc HR policies on job satisfaction of employees.
15) What is the major contribution of Next
Plc HR policies on job satisfaction of
employees.
Frequency
 Reduce employees issues 10
 Provide direction 5
 Enhance positive and fair working
environment
10
 All of the above 15
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Interpretation – HR policies will lead to have significant contribution on increasing job
satisfaction of employees. as per the above graphical representation it has been determined that
out of 40 respondents 10 feel that HR policies will lead to reduce issues of staff member. where
as other 5 and 10 respondent answer that HR policies direction and enhance positive or fair
working environment to employees respectively. As per the views of 15 respondents they
consider that all of mention options can be consider as the contribution of HR policies of Next
Plc company over job satisfaction of employees.
Theme 8 – The initiative taken by respective organisation in order to enhance job satisfaction
level with in its staff members
16) What are the initiative taken by
respective organisation in order to
enhance job satisfaction level with in its
staff members.
Frequency
 Developing HR policies 10
 Providing training 10
 Promote team work 5
 All of the above 20
24

Interpretation – There are various initiative that is taken by next Plc company for improving job
satisfaction level in its employees. These initiative will lead to have positive impact on
respective company as well as its performance. Through this survey it has been identified that
10 respondents out of 40 feel that developing HR policies will increase job satisfaction level.
Other 10 and 5 respondent feel that providing training or promoting team work will enhance job
satisfaction in its staff members. Where as other 20 respondent answer that all of the above
options are important initiative which is consider by Next Plc company in order to increase job
satisfaction level of employees
Theme 9 – Suggestion for Next Plc company that will assist in enhance the level of job
satisfaction in employees
9. Do you have any suggestion for Next Plc company that will assist in enhance the level of
job satisfaction in employees as well as assist in conducting business task in effective
manner.
Interpretation – Yes, there are many ways which will support Next Plc company to increase level
of job satisfaction in its employees. It is essential for this organisation to provide timely training
to its employees so that their skill can be effectively improved. This will support in increasing
level of job satisfaction with employees as well as increase capability of employee for
performing required set of task in correct and accurate manner. Next plc company should equal
and fair opportunities to employees so that they can accomplish person and professional goals.
Improvement in job satisfaction is not only beneficial for employees but it will lead to have
25

positive impact on respective company. Increase in level of job satisfaction will support in
conducting organisational task and activities in more effective manner as well as attaining
desired goals of business.
Theme 10 – HR policies in more effective manner so that job satisfaction of its employees can
improved.
10. Do you think Next Plc organisation needs to implement HR policies in more effective
manner so that job satisfaction of its employees can improved.
Interpretation – Yes, it is important for respective company to implement effective and efficient
HR policies in order to perform business task in better manner by improving job satisfaction.
There are various effective and efficient approaches that will lead to implement HR policies in
more significant manner. It is essential that Next Plc company is communicating its HR policies
in effective manner. Respective company should consider oral and written communication style
for providing compete and accurate information to customer about HR policies. This will lead to
have significant impact on job satisfaction level of employees and enhance their capabilities to
conduct business task in more effective and accurate manner.
Analysis/ evaluation of results/ Findings
As per the analysis and evaluation of the information collected above there are various
findings that will support investigator to take correct and accurate decision for enhancing
business performance. It is crucial to clearly analyse the results and finding of the data for
effective and efficient decision making process.
 Through this above questionnaire survey it has been determined that there are few
employees of Next Plc company who are not fully aware about the companies HR
policies. It is very important that all employees have correct and accurate information
regarding HR policies.
 It has been find through the evaluation of results that majority of respondents consider
that HR policies of business will lead to have significant impact on increasing level of job
26

satisfaction of employees. Respondents feel that HR policies of respective company
influencing their performance and capabilities
 Job satisfaction is essential part of business which will lead to affect the productivity and
performance of Next plc company. This company will be able to increase capability of
employees to conduct business task by improving job satisfaction. There are various
benefits that could be attain by company with the increase in job satisfaction level of
business.
 It has been find that increase in level of job satisfaction, staff turnover issues can be
easily resolved. Job satisfaction will be increased through various method and lead to
motivate employees for performing task in more accurate and correct manner. This will
lead to provide ease in retaining highly talented employees of Next Plc company to work
within the business and use their full potential to conduct business task accordingly.
 As per the analysis of finding, Motivation will lead to increase the level of job
satisfaction in employees and they will work effectively in business. Next Plc company
have to conduct different types of HR policies and use other approaches in order to
improve job satisfaction level in the employees.
 It has been find out that Next plc team is not able to successfully communicate regarding
HR policies to all employees. Due to lack of this, there are some employees who are not
correctly informed about the HR policies of Next Plc company. Responded feel that
respective company should improve communication strategy with in the business in order
to provide complete information about job satisfaction to employees.
 Through this survey it has been find out that Next Plc company is taking different
imitative in order to enhance job satisfaction level. Development of HR policies is the
initiative which is taken by respective company and it will have direct influence over
improvement of employees job satisfaction.
 Respondents are provided information that job satisfaction is not only important for
employees of company but it is beneficial of business also. There are different types of
business problems can be resolved properly with the implementation of different
activities that lead to increase job satisfaction level with in the company.
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Conclusion
From the above report it can be concluded that HR policies will lead to have major impact
on employees as well as their job satisfaction level. There are different tools and approaches that
could be use by organisation in order to enhance business functions as well as improve the level
of job satisfaction. Employees job satisfaction play crucial and critical role in organisation and it
will lead to have major impact on performance or capability of employees. It has been analysed
that employees with high level of job satisfaction will be motivated to work with in the company
and they will enhance business operations by perform task in more accurate and better manner. it
has been determined that its is essential for organisation to develop effective and better HR
policies which includes benefits for staff member as well. This will lead to increase the level of
employees job satisfaction and perform business activities in such a manner that desired goals
could be timely achieve. Apart form this it is very important for investigator to develop a clear
plan for carry out research activities in correct manner. There are different methods and
approaches that will support researcher in collecting and gather more accurate data for taking
better decision. Collected data will support in analysing finding of research more appropriate
manner as well as help in conducting investigation activities in required and significant manner.
There are various issues and problems that occur while conducting research activities in order to
attain desired objective of investigation.
Recommendations
As per the above analysis of the report there are some recommendations that needs to be
consider by organisation for enhancing business performance as well as conducting
organisational task in better effective and better manner. It is suggested to the manager of Next
Plc organisation to considering these recommendation while conducting business activities and
task in order to attain desired goals and objective of business. various recommendation that will
help in enhancing the influence of HR policies on job satisfaction in mention below in detail.
 It is important for Next Plc organisation to review complete and correct 1 to 9 forms.
This will help in gaining better understanding and information for creating effective HR
policies and taking correct decision in respective to the business. Respective company
needs to create HR policies for both full time and part time employees so that they can
work according to provided direction and guideline of business. HR needs to developed
policies by considering all laws and regulation regarding employees or business
28

activities. This will assist develop HR policies that is beneficial for employees as well as
business.
 Next Plc organisation should provide opportunities to its employees through which they
can attain their personal and professional goals. Fair and equal opportunities to
employees irrespective to the background, colour or gender will lead to motivate
employees and boost their performance. Motivation will not only influence working
capabilities or productivity of employees but it will also support in enhancing employees
loyalty with company. By providing extra ordinary opportunities to its staff members,
respective company will be able to successfully increase the level of job satisfaction form
employees and perform business activities in required manner.
 It is important for this company to provide effective and positive environment to
employees for conducting business operation correctly. Environment of business and its
culture will lead to have major impact on performance of employees. This will lead to
affect the capabilities of employees and have direct influence over job satisfaction level.
By creating and developing positive and friendly working environment Next plc
company will be able to improve the job satisfaction level of employees. Due to this,
conflicts and issues between employees will be reduces. Staff member will be able to
work fast and increase its productivity when they are working in positive business
environment.
 Training and development will support Next Plc organisation to improve job satisfaction
level of employees. It is important for respective company to provide timely training to
its employee with the motive of developing their skills and other competencies. Training
and development program will assist employees to increase their capabilities and perform
organisational operations in required manner. There are different types of training
methods and HR team of Next Plc should consider training need or requirement of
employees while providing training practices. This will support in improvement in the
level of job satisfaction of employees and attain desired goals and objective of company.
 It is recommended to Next Plc that it should focus on retaining employees with in the
organisation. This is effective and efficient techniques to increase job satisfaction of
employees as well as increasing productivity of business. Retaining of employees will
lead to lower the turnover rates of business and enhancing loyalty of employees with the
29

company. By increasing employee job satisfaction respective company will be able to
retain employees for longer time duration and this will lead to have positive impact on
performance or productivity of business.
 Job satisfaction of employees can be increase through respectful treatment of employees
at all levels. It is very important that in Next Plc company all employees are treating each
other with kindness and respect. This will help in increasing job satisfaction and
enhancing performance of employees. Staff member of respective company will happily
work with Next Plc organisation when its has respectful culture in the business. manager
or seniors should be polite with the employees and order them regarding business task in
correct manner. This will lead to creating strong and positive relationship of employees
with the organisation. respectful gesture and posture of other employees will support in
improving job satisfaction level with in the organisation.
 It is very important that respective company is providing job security to employees.
Safety and security is essential part of employees motivation and this motivation will lead
to have direct impact over level of job satisfaction of employees. For many employees of
Next Plc company job is the only source of financial stability. This is crucial for survival
and living of an individual. Next Plc company should have correct and fair HR policies
that provide job security to employees. Due to this factor employees will be able to
concentrate in their job role and duties. Safety and security is essential for enhancing job
satisfaction of employees so it is recommended to respective company that it should
focus in develop HR policies considering safety or job security of employees in order to
increase job satisfaction.
 Next plc company should increase employee engagement activities as this will support in
enhancing job satisfaction level of employees. By considering employees and their point
of view in important decision making process of Next Plc respective organisation will be
able to improve job satisfaction in employees. Through this recommendation employees
of respective company will feel more valuable to business and they will conduct
organisation activities in more better manner. Consideration of employees suggestion in
important business decision will encourage them and boost their moral to perform
organisation activities effectively and attain desired goals of business. Employee
engagement is very important in order to increase job satisfaction of employees.
30

 It is essential for this company to provide effective and efficient leadership practices with
in the company. This will support Next Plc organisation to provide clear and accurate
path to employees so that they can conducting business activities according. Right and
accurate direction by leaders will lead to support in increasing level of job satisfaction.
This will aid employees to conduct business operation according to needs and
requirement to business and enhance business productivity and profitability.
31

REFERENCES
Books and Journals
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In Critical Essays in Music Education (pp. 113-128). Routledge.
Choi, J.H. and Lee, K.P., 2013. Effects of employees' perceptions on the relationship between
HR practices and firm performance for Korean firms. Personnel Review.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Frenkel, S., Sanders, K. and Bednall, T., 2013. Employee perceptions of management relations
as influences on job satisfaction and quit intentions. Asia pacific journal of
management, 30(1), pp.7-29.
Ijigu, A.W., 2015. The effect of selected human resource management practices on employees'
job satisfaction in Ethiopian public banks. EMAJ: Emerging Markets Journal, 5(1),
pp.1-16.
Jawaad, M. and et. al., 2019. Human resource practices and organizational commitment: The
mediating role of job satisfaction in emerging economy. Cogent Business &
Management. 6(1). p.1608668.
Kundu, S.C. and Gahlawat, N., 2015. Socially responsible HR practices and employees’
intention to quit: The mediating role of job satisfaction. Human Resource
Development International, 18(4), pp.387-406.
Lin, C. Y., Huang, C. K. and Zhang, H., 2019. Enhancing employee job satisfaction via E-
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Plomp, J., Tims, M., Akkermans, J., Khapova, S.N., Jansen, P.G. and Bakker, A.B., 2016. Career
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Online
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through:<https://iedunote.com/factors-affecting-job-satisfaction>.
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satisfaction>.
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Appendix
Questionnaire
Name –
E-mail ID –
Contact number –
1. Are you well aware about different HR policies of Next Plc.
 Yes
 No
2. According to you what that are various types HR policies which needs to be consider
by organisation.
 Health and safety policy
 Anti Harassment policy
 Training and development policy
 All of the above
3. Do you think that HR policies will lead to have influence over the level of job
satisfaction?
 Yes
 No
4. As per your views what are the factors or elements that lead to have impact on
increasing job satisfaction of employees with in company.
 Providing rewards or appreciation
 Equal promotional opportunities
 Right and fair policies
 Positive working culture
5. According to your views, what are the importance or significance of increasing job
34

satisfaction in order to attain goals.
 Increase productivity
 Enhance collaboration
 Reduce staff turnover issues
 All of the above
6. Do you consider that HR policies lead to have influence over improvement of job
satisfaction for Next Plc company
 Yes
 No
7. What is the major contribution of Next Plc HR policies on job satisfaction of
employees.
 Reduce employees issues
 Provide direction
 Enhance positive and fair working environment
 All of the above
8. What are the initiative taken by respective organisation in order to enhance job
satisfaction level with in its staff members.
 Developing HR policies
 Providing training
 Promote team work
 All of the above
9. Do you have any suggestion for Next Plc company that will assist in enhance the level
of job satisfaction in employees as well as assist in conducting business task in
effective manner.
10. Do you think Next Plc organisation needs to implement HR policies in more effective
manner so that job satisfaction of its employees can improved?
35