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Human Resource in Hospitality Organisation

Write a report on human resource management, employee relations, employment law, recruitment and selection, and training and development in service industries.

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Added on  2020-10-23

Human Resource in Hospitality Organisation

Write a report on human resource management, employee relations, employment law, recruitment and selection, and training and development in service industries.

   Added on 2020-10-23

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Human Resource in Hospitality Organisation_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK1 ............................................................................................................................................3TASK2 ............................................................................................................................................3TASK 3............................................................................................................................................33.1 A job description and person specifications in hospitality organisation..........................33.2 Compare the selection process of different service industries businesses.......................4TASK4.............................................................................................................................................54.1 Assess the contribution of training and development activities to the effective operation ofa selected service industry business.......................................................................................5CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
Human Resource in Hospitality Organisation_2
INTRODUCTIONHuman resource is a function which is considered by vital sections in looking after animportant asset in organisational surrounding. The hotel Marriott is adopted in a manner to dealwith HRM activities with a present context(Shen and Benson, 2016). It is understandable inpreparing HR plans which is used by Marriott in preparing demand and supply of market. In taskit is based on regarding with rights and laws of an organisation. Marriott significance is base onemployee rights and relation which is understood by focusing on impacts. The task is based onfocuses in developing job description and specification with various methods applied for specificpost. Final task is made on achieving advantage by proper training and development. TASK1 Covered in PPTTASK2 Covered in PPTTASK 33.1 A job description and person specifications in hospitality organisation.In Hotel industry, the requirement is for Marketing. An individual is able to makerelations among customers. Company is dealing with customers on day to day basis withpleasant experience in making support with other employees.Job descriptionQualificationDegree of MBA/BBA in recognised universityExperienceA person having 0-1 year of experience inMarketing Area of expertiseShould have complete knowledgable aboutcustomer services and encouraging towardsproduct and serviceOther qualities Able to support others, maintaining relations,learning ability etc.Key responsibilities:Checking availability in Marriott hotel by confirming its status. Enquiring in regarding with products and services to customer.The motive is to make aware about services to customers about tourism destinations.
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