HRM in Practice: A Case Study of Say It With Chocolate and Microsoft

HRM in Practice
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Table of Contents
Introduction:....................................................................................................................................4
Task 1...............................................................................................................................................5
a)The purpose of the HR function and its importance to the organization, given its current
problems and future plans for further growth..............................................................................5
b) how you see your role and responsibilities as a Human Resource Officer.............................6
c) the advantages and disadvantages of the current selection methods used by the organization
and compare it to other approaches of selection methods...........................................................7
d) potential improvements that could be made to the current selection methods......................10
Task 2.............................................................................................................................................12
a) Create a person specification for the role..............................................................................12
b) Provide a rationale for a suitable medium for placing the advertisement.............................13
c) Discuss the advantages and disadvantages of the previous methods of advertising jobs in the
organization...............................................................................................................................14
d) Produce a minimum of 6 questions which could be asked at the interview for the
Receptionist, which would help to improve the selection decision making process.................15
a)Microsoft offer apprenticeship and graduate training schemes. Evaluate the benefits to both
the organization and employees of such schemes.....................................................................16
0b) What developmental opportunities are available to staff once they are in a permanent job
role?...........................................................................................................................................17
c) Explain the benefits of the approach Microsoft has taken in respect of flexible working
practices.....................................................................................................................................18
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d) Explain how Microsoft motivates its workers through its job design and systems of reward
...................................................................................................................................................19
Task 4.............................................................................................................................................20
a)What is meant by the term employee engagement?...............................................................20
b)Why is employee engagement an integral strategy of employee relations?...........................21
c)identify some of the key approaches to engaging workers discussed in the summit and
explain their importance in terms of improving communication in the workplace...................23
d)Identify the main pieces of employment legislation in the UK and explain how they
influence human resource decision making...............................................................................24
Conclusion:....................................................................................................................................26
References:....................................................................................................................................27
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Introduction:
This report introduces to the notion of human resource management. The reports introduces to
the operations of Say it with Chocolate company which is indulged in hiring the right employee
for managing the business operations if the company. This report also presents the
responsibilities and role of the Human Resource Officer and the potential developments which
could be made to the recent selection means. Further, this report shows a person specification, a
medium for lacing the advertisement and disadvantages and advantages of the methods for
advert song the job. This report even shows the concept of graduate and apprenticeship training
schemes. The numerous benefits of the approaches which are adopted by the Microsoft in regard
to flexible working practices are also stated in this report. Finally, this report lays the notion of
employee engagement in the Microsoft. This report will also highlight employment legislations
and rules in the UK and the manner in which they influence the decisions which are taken by the
human resources.
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Task 1
a) The purpose of the HR function and its importance to the organization, given its current
problems and future plans for further growth.
The problem faced by the company is regarding the quality and in managing the large groups.
The HR function and its purpose or significance to the Say it with Chocolate is specified below:
The function of HR is to manage, recruit and direct persons who work in the company. The
Human Resource Officer deals with the problems which are related with compensation,
organization development, employee motivation, training and, safety, wellness, benefits,
performance management and others. HR officer plays a planned role in dealing with the people
and managing workplace environment and culture and. If effective, it can contribute significantly
to an inclusive company direction and the achievement of its objectives and goals.
The main function of the HR officer is now moved into the new direction of planned utilization
of personnel and the assessable influence of employee packages over business. Currently, the HR
officer of the Say it with chocolate is required to be adaptive, customer-centered, Quick to
change, direction and resilient. Within the competitive environment the efficiency of HR officer
is vital to the business victory. HR officer create systems for career succession planning,
performance development, and worker growth. This keeps persons encouraged, content,
individually involved and contributing to business success (Tiwari and Saxena, 2012).
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b) How you see your role and responsibilities as a Human Resource Officer.
Below specified is the role of the HR officer:
 I will discover, employs, and on boards new personnel.
 I will teach current and new personnel regarding the manner in which they should
perform their job and learn innovative skills to turn out to be future frontrunners.
 I will symbolize the decision-making team and deal with any grievances of the
employees which they are having about the company and co workers
 I will motivate my employees to work more and will Figuring out the ways in which I
can make my employees work more in the set hours and having them is content about it.
Below specified is the responsibility of me as the HR officer
 I will maintain good relations with my team members and superiors as miantaing good
relations helps in the growth of the company
 I will put my efforts to develop the organization. I will regulate who will reports to
whom and the reasons behind reporting. I will frame strategies
 I will comply with the legal rules like I-9, Affirmative Action Plans, W-4’s etc.
 I will run and maintain my system and will keep a track of the people who are leaving
and coming to the organization.
 I will ensure the Health and Safety of the employees and will put my best efforts in
ensuring a healthy working environment
 I will timely Compensate and Benefit the employees. I will also offer competitive
advantage programs. Moreover, I will make strategies to adopt suitable nosiness practices

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