Impact of HRM on Organizational Performance and Business Success

Human Resource Management

INTRODUCTION
• Human resource management is the strategic approach which provides knowledge, principles to
achieve the competitive advantage of the business.
• HRM has a very wide scope in the areas like recruitment, performance, talent acquisition,
training and development etc. Toyota is MNC and the manufacturer of the cars.
• Toyota became as the first largest car manufacturer in the year 2008.
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Impact of HRM in creation of sustainable organizational
performance and business success-
Definition:Human Resource management is the process of managing the people in an
effective and efficient manner of an organization. It involves training of the
employees, recruiting skilled and talented people, retaining the talented people in the
organization.
The generic competencies the HR must have is-
Design of people strategies- People strategy is used to determine that how much HR
attracts , retains and grow the employees for accomplishment of goals and objectives
of the organization. HR of Toyota having this competence will help them to design the
proper people strategy so that the goals and objectives can be achieved(Lopez-
Cabrales and Valle-Cabrera, 2020).
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TYPICAL ROLES AND RESPONSIBILITIES OF HR-
HR advisor- Dealing with HR queries in overall
business, updating the job descriptions, advising the
managers on recruitment process, compile the data as
well as point of contact in hiring and selection
process.
HR officer- Planning and managing the talent
acquisition, organizing counselling for policies,
creating and managing the on boarding plans of the
organization.
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SPECIFIC SKILLS OF HR-
Effective communication- As the main specialist area of
the HR is to hire the skilled employees for the
organization for this they have to meet every day the new
people, for taking interview they have to interact with the
new people so it very important to have this skill in the
good HR. Toyota's HR have good communication skills
which will help them in effective dealing with the new
people. It will also help them in solving the conflicts in
the organization.
Tenacity and proactive- Tenacity is the term which
means having determination to achieve the goals and
proactive means always ready for solving and facing the
circumstances instead of giving excuses. 04/03/22

STRATEGIC HRM-
Softy and Hard models of HRM-
Hard HRM focusses mostly for workforce needs to be recruited if needed and Soft
HRM considers employees as the important part of the organization. The main
features of hard models are regular changes in the number of employees, little
transparency in the business, lower wages.
The main features of Soft models are it focusses more on the long term planning of
the workforce, empowerment of the employees, democratic type of leadership.
Organizational Performance-
Impact of HRM on organizational performance-
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