Organizational Behavior Assignment | Human Resource Assignment

Running head: HUMAN RESOURCE AND ORGANIZATIONAL BEHAVIOR
HUMAN RESOURCE AND ORGANIZATIONAL BEHAVIOR
Name of the Student
Name of the University
Author Note

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Question 1:
The business strategy of any organization denotes the market management of the same.
The business strategy of the firm indicates the sustainability of the firm in the market. Therefore,
the sustainable purpose of the business of the organization must be served by the business
strategy of the organization. The business strategy of the organization is based on the objectives
of Square Pharmaceuticals Ltd (SPL). The company is devoted to the providence of the
transparent and quality service and product to the customers. The company has adopted two
strategies for the achievement of the business objectives in the international market of business.
The first strategy of the company is the cost leadership strategy that entails the selling of the
product at the lowest price as compared to the competitor companies in the market (Prodhan
2017). This business strategy of SPL identifies typical customers of the firm and strategically
sales the products at the lowest price to them (D. Banker, Mashruwala and Tripathy 2014). This
strategy not only helps the firm to hold a greater percentage of the customers in the global
market, but also ensure the increment of the market share of the organization. The company
owns 18.64% market share in the international market as per the information provide in the
website of the organization (Square Pharmaceuticals Ltd 2017).
Another strategy of the company focuses on the competitive advantages I the
international market. To ensure the competitive advantage of the firm in the global market the
company has implemented the focused differentiation strategy. This strategy entails the
deliverance of the product at the early in terms of the other existing competitors in the market.
The company secures is market share by providing innovative drugs to the market prior to the
other competitors. It is noteworthy that the company has introduced the generic drugs such as

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Metronidazole, Clofenac, Cotrimoxazole, Ampicilin and many others. This business strategy of
the firm not only ensures the increase of the market share of SPL in the international market, but
also helps the firm to gain the band loyalty. This strategy is focused on the differentiation of the
company in the global market in terms of the providing of the service and product to the
customers prior to the other competitors existing in the market (Santos-Vijande et al., 2012). By
means of this business strategy adopted by SPL, the company can easy enjoy the greater part of
the market share in the international market of business. Along with this, this both the strategies
confirms the sustainability of the firm in the specific industry.
Question 2:
It is found from the case study of the Square Pharmaceuticals Ltd. (SPL) is one of the
largest company in the industry and has been operating its business in 36 countries globally
(Square Pharmaceuticals Ltd 2017). Therefore, the vision of the organization is directed towards
the achievement of its objectives in the global market. Being a pharmaceuticals company, SPL
proposes its vision and mission towards the wellbeing of the society and consequently the
objectives focuses on the material and social betterment of the key stakeholders of the
organization (Bizstudyportal 2017). The three possible objectives of the organization are
conducting transparent business operation, providing innovative and quality healthcare relief to
the people and securing the benefit and wellbeing of the stakeholders of the organization.
The organization is focused on the long term sustainability in the global market as well as
on increasing the context of its business operation. Therefore, SPL stresses on the transparent
business operation which includes the ethical and legal consideration of the company in the
specific industry. This objective sheds lights on the operation of the business of the company on

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the basis of the market mechanism. Along with this, the company is determined to operate its
business in the global context within the social and the legal framework that ensure the ethical
consideration and the morale of SPL.
The next objective of the organization is based on the nature of the business of SPL. The
company being a pharmaceuticals company is devoted to the purpose of serving people in terms
of healthcare. The objective of the company denotes that the aim of the company is to provide
quality health care to the customers. In addition, innovative production is another aim of the
organization in order to provide better healthcare product and service to the people.
The third objective of the firm is focused on the wellbeing of the stakeholders of SPL.
The stakeholders of the organization are the employees, investors, vendors, suppliers and other
people who are engaged in the business operation of the company. By means of the wellbeing of
the stakeholders does not imply only the wellbeing of the customers by the providence of the
better, quality and innovative healthcare product and service, but also denotes the social and
materialistic betterment of all the people of the organization involved in its business operation.
Therefore, it is evident that the company is focused on transparent business operation for the
wellbeing of the stakeholders as well as the customers within the legal framework in the global
context.
Question 3:
There are several departments in Square Pharmaceuticals Ltd. and each department
operates different business operation and is responsible for the different organizational functions
(Bizstudyportal 2017). The departments are linked with each other in terms of delivering
business function and operations effectively. All the departments individually or together ensure

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the organizational business operations in both internal and external context. Therefore, the
existence as well as the co-existence of the different departments is important and necessary for
proper and deliverance of the business operations. For example the Accounting department is
linked with the Finance department. The finance department provides the numerical data of the
cost, expenditure, profits, loss and other financial activities and on the hand the Accounting
department manipulates works on various calculations based on the business operations of the
organization. To be precise, the Accounting department of the organization is responsible for the
providence of the salary and other expenses of the organization.
The Marketing department of the organization is interconnected with the Sales
department. The selling of the product is depended on the proper and successful marketing of the
same. In short, if the marketing department fails to promote the product, the Sales department
will fail to sale the product. Again, the Supply Chain department of the organization is
responsible for the production. The Production department of the firm is dependent on the
Supply Chain department of the same. The Supply Chain purchases the raw materials,
equipments and machinery, official work necessities, vehicles, food for the staff management
and the production (Square Pharmaceuticals Ltd 2017). Therefore, the functions of the Supply
Chain department ensure the production of the company products. Similarly, the Human
Resource department and the Administration department are interdependent. The Administration
is responsible for all the administrative works including operating the Human Resource (HR)
department of the organization. On the other hand, the HR department ensures the HR
management of the whole organization including the Administration.
Therefore it is evident that all the departments are connected and depended on the one or
more department for the proper and successful operation of the business of the company. SPL

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can encounter several problems due to the loss of connection and dependency of the
departments. For example, if the Supply Chain department fails manage the suppliers of the
company, the Production department of the company will not be able to perform its function. O
the other hand, if the Finance department fails to manage the financial resource of the firm, its
Accounting department will consequently fail to pay the salary of the employees. Therefore, the
linkage among the department of the company is important in terms of operating smooth and
proper business operation.
Question 4:
The organizational structure of the company plays on e of the most important role in the
successful business operation of the company. The organizational structure refers to the system
comprises of the implicit and explicit institutional policies and rules designed for the outlining
the various roles and responsibilities of the employees within the organization in terms of
delegation, control and coordination (Ashkenas et al. 2015). The flowing of the work and the
information within different levels regarding business of the organization are also determined by
the organizational structure. Hence, the organizational structure is important for the internal
business operation of the organization.
In terms of comparing the organizational structure of SPL with the Watson
Pharmaceuticals Ltd, there are several major differences between the two companies (Square
Pharmaceuticals Ltd 2017). There are several factors that are controlled and determined by the
organizational structure of the organization. The organizational structure of SPL comes under the
line organizational structure which proposes a direct and vertical relationship among the different
levels of the firm (yourarticlelibrary.com 2017). The departments of the company in aligned with

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the purpose of accomplishing the primary objectives of the organization. The Managing Director
(MD) is the authority of the organization and the head of the same that controls the entire
organizational business operations. On the other hand, the General Manager controls the HR and
Finance department and the Director of Administration (DA) controls the Marketing and the
Production department and both the management is aligned on a single line of control. The MD
commands the HR and DA who are responsible for commanding their respective departments.
Similarly, the head of the department are communicative person for the business operations and
the decision making for the departments under them.
On the other hand, the organizational structure of the Watson Pharmaceuticals Ltd is the
functional authority organizational structure. This organizational structure is based on the
different functions of the organization’s various departments. There are different authoritative
person in the organization for the different departments who are responsible for the respective
functions of the organizations (Scott 2013). The span of control of this organization is stronger
than SPL there are different authoritative person for the sub division of the departments within
the film. Along with this, the chain of command is longer than SPL as there are assistant head in
the every department of the organization. Therefore, the communication regarding the business
operation of the Company is made through the heads and the assistant heads of the firm, which
helps the firm in better decision making process. Therefore, the organizational structure of the
Watson Pharmaceuticals Ltd is stronger than SPL in terms of the control and decision making
process.

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Question 5:
There are several factors that are responsible for influencing the human resource plan of
the Supply Chain department of the organization. The factors affecting the human resource plan
can be both the internal and the external (Armstrong and Taylor 2014). The internal forces can
be any issues or conflicts within the organization that are impacting the planning of the human
resource management within the firm. On the other side, the external factors are basically based
on the environmental forces containing the social, legal, socio-cultural, economical and others.
The internal factors that are capable of affecting the planning of the human resource are:
Organizational structure is one of the major internal forces that influence the human resource
plan of the organization. The poor organizational structure is incapable of determining the human
resource need of the organization (Hendry 2012). Therefore, organizational structure must be
strong and proper for the better human resource planning of the organization.
Budget is the second internal factor determining the human resource planning of the
organization. The lack of adequate budget of the organization can affect the human resource
planning of the organization in terms of expense for the staffing and employee management of
the company (Daley 2012). On the other hand, the some of the positions are demand sensitive
and requires revenue and inadequate budget is incapable of provide the cost benefit of those
positions.
Skill level and the productivity is another important factor for the human resource planning of
the organization. With the increased productivity, the firm needs more efficient and skilled
employees for the fulfillment of the additional requirement (Armstrong and Taylor 2014).
The external factors capable of affecting the human resource planning are:

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Political factors of the context in which the organization is operating its business can be strong
force for affecting the human resource planning of the organization in terms of the tax, wage
rates, legal control and others.
Technological factor determining the need for updating the technologies of the organization,
innovation and other important aspects of the organization needs technologically skilled labor
(Daley 2012). Therefore, technologies are one of the factors affecting human resource planning.
Scio-cultural and the economical factors are equally responsible for affecting human resource
planning of the company. The background of the employees, financial needs, social standards are
some of the forces in that influences the human resource planning of the organization. The other
important factors affecting the human resource planning are legal, environmental, ethical
compliances and others (Hendry 2012).
Question 6:
The human resource practice of the organization includes various levels from the
planning to the selection. The HR department of the organization prepares the human resource
planning every year. The steps includes in the planning is the collection of the data and the
information about the human resource. The recruitment process is based on the planning and
preparation of the human resource by the HR department (Bizstudyportal 2017). The criteria for
being the employee of the organization contain skills and qualifications. Therefore, the
recruitment and selection process of the company is rigid structured. The company considers
some policies for the recruitment process for the all departments, especially for the Supply Chain
departments. The policies cover the ethical considerations for the human resource planning in
order to ensure and maintain the moral standards of the firm. The company also includes the

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induction and probation period of the employees with some sub divisions in the process in order
to ensure the capabilities and responsibilities of the employees for the given job in the
organization. The company is involved into the employee performance appraisal and the reward
and compensation system for ensuring the retention of the employees as well as the promotion of
them (Square Pharmaceuticals Ltd 2017). Overall, the human resource practices of the
organization do not require any recommendations.
However, despite human resource practices being mostly appropriate in the organization,
some implications are given for the betterment and sustainability of the organization in terms of
the human resource planning and practice. It is suggested that the company must, practice the
diversity management and the cultural management within the organization. The diversity
management is needed for ensuring a conflicts free workplace for all the employees. On the other
hand, the diversity management is capable of reducing the turnover rate of the employees.
Therefore, it is suggested to the organization to practice diversity management in the
organization for employee retention and prevention of conflicts within the employees. Another
recommendation implies legal consideration is needed along with the existence of the ethical
consideration for the human resource planning for the maintenance of the human rights of the
employees within the organization. The legal consideration must include the wages, work hours,
health and safety and other employee rights including the employment contract for strengthening
the human resource management of the firm. Therefore, the implications are given to the
company for the betterment of the human resource management in order to reduce employee
turnover and secure employee retention.

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Question 7:
The Square Pharmaceutical Ltd is one of the leading organizations in the pharmaceuticals
industry of Bangladesh as well as in the global market. The business strategy is based on the
main objectives of the company. The basic objectives of the company being the providence of
the transparent business to the people and delivering the wellbeing of the stakeholders have
adopted effective and appropriate business strategy. On the other hand, the business strategy of
the organization is linked with the human resource strategies of the same in order to achieve the
proposed business goals.
The organization stands as the leader in the market of Bangladesh and to maintain the
position of the leader, the company has adopted the unique set of the generic strategies which to
some extent is linked with the human resource strategies of the firm. It is found that the company
follows the cost leadership strategy for the selling of the products (Prodhan 2017). The company
offers products of several categories to the customers. The cost leadership strategy of the
company is referred to the selling of the products to the typical customers at the lowest cost in
comparison with the competitor companies (D. Banker, Mashruwala and Tripathy 2014). To
implement the strategy properly in the global market of business, the company requires efficient
and skilled human resource. Therefore, the company looks for the employees who have the
quality and the skills for serving the purpose of the job as well as to help the company to meet
the business goals.
Another business strategy of the company is focused on the differentiation of the product
(Santos-Vijande et al. 2012). SPL executes this business strategy of the basis of the brand image,
superior quality and the introduction of the new drugs to the market. It is to be noted that the
company is the introducer of various generic drugs in the medical treatment. This particular

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strategy is called the focused differentiation business strategy which also requires the proper
human resource for the marketing of the products. Therefore, this strategy is linked with the
human resource strategy in terms of the effective marketing of the products. The human resource
of the company must understand and realize the need importance of the marketing of the
products in terms of earning the competitive advantages (Prodhan 2017). Therefore, the human
resource strategy of the organization emphasizes on the training of the employees. The company
sometimes sends the employees abroad for the advance training and proper understanding of the
highly competitive international market. SPL also emphasizes on the induction and on job
training to the employees for the accommodating them with the internal structure off the
organization as well as the understanding business objectives and strategy (Bizstudyportal 2017).

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Reference:
Square Pharmaceuticals Ltd, 2017. Square Pharmaceuticals Ltd.. [online]
Squarepharma.com.bd. Available at: http://www.squarepharma.com.bd/index.php [Accessed 26
Oct. 2017].
Prodhan, 2017. Comprehensive Analysis on: Business Strategy of Square Pharmaceutica….
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[Accessed 26 Oct. 2017].
D. Banker, R., Mashruwala, R. and Tripathy, A., 2014. Does a differentiation strategy lead to
more sustainable financial performance than a cost leadership strategy?. Management
Decision, 52(5), pp.872-896.
Santos-Vijande, M.L., López-Sánchez, J.Á. and Trespalacios, J.A., 2012. How organizational
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Ashkenas, R., Ulrich, D., Jick, T. and Kerr, S., 2015. The boundaryless organization: Breaking
the chains of organizational structure. John Wiley & Sons.

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yourarticlelibrary.com, 2017. 8 Types of Organisational Structures: their Advantages and
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Hendry, C., 2012. Human resource management. Routledge.
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