Human Resource Development : Objectives and Purpose

This report is on "human resource development". Human resource professionals in Hilton require encouraging career development and growth of employees by conducting training programs, meetings, regular feedbacks, seminars, performance appraisals, and sessions. Hilton also used various training programs and training methods for the great development of its employees. Training activities play an essential role in promoting and developing employees for various unforeseen situations. Training is very important for the personal and professional growth of an employee. 

Human Resource Development

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Activities of the training programmes.............................................................................................3
Methods of training programme......................................................................................................5
Most effective training method-.......................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................8

INTRODUCTION
Training means teaching or developing the knowledge or skills to do special work or
operations. Training has a major objective to improving employee's performance, capacity,
capability and productivity. Training represents a common thought in human resource
development. It is a great useful tool for employees development and enhance their ability. With
the perfect training every employee can do their work conscientiously, correctly and effectively.
It is useful process for improving the desired standard by practice and instruction. Training is a
great act of enhancing the skills and ability of an employee to do their job. According to Dale S.
Beach, training is a best process by which employee increase their skills and knowledge for
achieving definite objectives and purpose. It can also assist the members of a company to apply
their best knowledge, attitudes, abilities and skills in the organisation and particular job.
Training is very necessary for developing employee's skills and qualifications and every
organisation should have to provide it. Training is required because of many reasons. Many
effective technologies in the organisation such as computerization, automation and
mechanization have generated various changes that need skilled and knowledgable employees.
So the organisation should have to provide effective training to staffs with the latest knowledge
and technology. Training is more mandatory to solve the Organisational complexity. Training
also offers many solutions to deal with various human relations problems in an organisation
because it is very essential to maintain good human relations for proper management. Training is
mandatory for the staff of an organisation to take challenges from changing environment.
Training programs includes introduction training, job instruction training, vestibule training,
refresher training and apprenticeship training. Hilton also used various training programs and
training methods for the great development of their employees.
MAIN BODY
Activities of the training programmes
Training is a major portion of human resource development like recruitment,
compensation and selections. Activities of the training programmes in Hilton includes many
training courses that are created internally and purchase from an outsiders suppliers, a profit
raising training activity, on-the-job activities of training, work experience and apprenticeships
and a test of follow up training activity (Swanson,Holton and Holton., 2001). Training activities
plays an essential role in promoting and developing employees for the various unforeseen

situations. Training is very important for the personal and professional growth of an employee. It
provides a new learnings and skills to employees that can assist them in their job and also in their
future assignments. It is mandatory for an employee to take their training activities seriously
because its very necessary for higher benefit of an organisation (Swanson., 1995). It is truly
required to upgrade staff's knowledge and qualification to stand apart from the others so, it's
really essential to grow with situations. Human resource professionals in Hilton require
encouraging career development and growth of an employees by conducting training programs,
meetings, regular feedbacks, seminars, performance appraisals and sessions. Hilton mainly
focused on performance monitoring of their employees to encourage them for more effective
work and employee's work abilities. Hilton conducted various meetings and sessions with their
employees to find out lacking areas of them and what new knowledge would help the employees
to increase their performance. It also focused on market developments and required skills to grab
these. Human resource managers in the Hilton takes several initiatives to generate qualification
and skills of employees. It also takes many steps to design great training programs to employee's
interest areas, requirements and needs. The designed training programme must be meaningful
and enhance value of an employee (Nafukho, Hairstonmand Brooks., 2004). Company organize
different training programme according to every employee by identifying training requirement of
an individual. There are many categories of activities of a training programmes such as
management development, personal effectiveness, skill development, time management,
common skill development, technical skill development and effective leadership skill. Training
programme activities assist employees to recognize their strengths, weakness and requirements
by motivating two way transmission among employees. Training activities in Hilton organization
also helps employees to promote their knowledge beyond the routine work. Training programme
activities helps in the consistent development of new learning and skills and also in refining
employee's knowledge to acquire mastery in their job (Wilson., 2005).
Apprenticeships is the main approach to learning. It is very effective and useful way to
develop a new knowledge and skill. Hilton has also adopted career counselling activities in the
training programme. They provide various opportunities to their employees to work with
supervisors. It helps more in the career development plans. For the particular subject and
procedure of training, workshops, sessions, convention and seminars are very useful. Frequently
professional development in the major concern in the Hilton organisation (Knowles, Holton and

Swanson., 2005). Professionals in the organisation must stay updated in the practices that are
essentially required to manage all the organisation's operations. Continuous learning is also a
great activity of a training programme. It includes the ability to conceptualize the continues
learning process. It involved the organisational learning and system thinking. For the perfect
human resource development, distance learning is also an effective training programme activity.
Hilton uses various e-learning or virtual learning procedures. It is a great approach in
development and training. It helps in providing guidance and information from email, postal
email, satellite broadcast and internet broadcast. They also use job assignments activities to
cultivate learning, employee's reports, work, knowledge and their job requirements. It also
identifies the knowledge and skills that are required to improve their job. Job rotation is also the
essential in development. It offers employees to experience a huge range of cultures, challenges
and managerial settings (Inkson and et.al., 1997). Management development programme
contained real life learning activities and is majorly used by Hilton organisation to enhance
employee's knowledge for the changing workplace.
Methods of training programme
There are various methods of training programmes according to the characteristic of the
goal and the period of training. There are many procedures to be used in training method that all
are depended on the work nature and the trainer. Many varieties of training methods are used in
Hilton. In the training programmes different methods are adopted for different employees.
Methods of training programmes are divided into many parts- On the job training method, Off
the job training method, apprenticeship training, vestibule training, internship training and
learner training (Weinberger., 1998). These methods are use according to their factors such as
candidates qualifications, depth of knowledge, cost and time management.
On the job training method-
In this method a supervisor or a special instructor give instructions to an employee. This
training success is wholly depends on the instructor or trainer. Hilton uses this training method to
train employees with the help of expert trainer. On the job training includes job rotation, special
assignments and coaching. In the coaching method, Hilton's immediate supervisor will train the
company's employees. Specially, this type of training offered to managerial personnel in the
hotel. In this method, long term practice skills are provided. Job rotation are the other method in
which company will allow their employees to move from job to job in a certain period (ill and

Stewart., 2000). In special assignments' method company provides employees a great work
experiences to deal with actual problems. In this method, the problematic situation is created and
trainee work on according to the problems to find out its solutions. It has many advantages such
as this method can provide a great opportunity to Hilton's employee to learn the actual conditions
of job rather than its artificial conditions. This method can also motivate workers to learn. It is a
time saving and less expensive method (Torraco and Swanson., 1995). This training is conducted
under the direction of supervisors in the company. Under this method, the operational and
production activities does not influence. By this training method, employees of Hilton will learn
the rules and regulations of job. It takes a short period to acquired skills. This method is largely
used by various organisation. Hilton uses this for effective development of the employees and
enhancing their productivity. This training method has also various disadvantages. In this
method, the training is majorly haphazard and disorganized. In several times experienced trainers
not available on the required time.
Off the job training-
Off the job training means, a trainee acquires their training at the different place. A
trainee has to give their whole time in training purpose and leave his workplace. During the
training period, an employee does not devote his time in production. This type of training
acquired from various specialized institutions. In this training various methods are included.
Lecture is a way to convey knowledge and the thought of the lecturer by the expressions and
wordings. The lecturer will allow the trainees to ask questions or answers. The best part is that it
included a large group of trainees with less expense and minimum time.
Conference is a meeting to share thoughts or opinion between the attendees by the oral
involvement. This method is perfect for discussing issues and problems or to develop new
thoughts. In this process much knowledge and idea can be set up. Attendees have huge rights to
appear their ideas than in the lecture (Routledge., 1991). In the Case Study, trainer will gather
some case studies and information or data for trainees to examine and to discover a solution. It is
very good process by which the trainees learn the procedure to analyze and also solve the issues.
Team discussion and Seminar is also a great training method for a trainee. In this method, the
trainee will write on specific topic and on this topic the important discussion is conducted in the
seminar. Hilton held various seminars to clear the employees doubts and provides information
regarding on many view points. Best Training in the Hilton can provides a large knowledgeable

to their workers. It is very beneficial for the sustainable development of its organization.
Effective Training method plays a leading role in the development of operations and productions
activities. It can influence the workers to do effective work (Nafukho, Hairstonmand Brooks.,
2004).
Most effective training method-
Perfect training method is very necessary to avoid the irrelevant cost and expenses that generated
from training (Swanson,Holton and Holton., 2001). Research on the training is had to identify
most effective training. On the job training method is the best method that are adopted by Hilton.
It is the most effective method of training by which employees of a Hilton organisation has
enhanced their skills and knowledge in a next level (Swanson., 1995). This method has various
advantages Hilton adopted this method to train workers or employees with the assistance of
expert trainers. On the job training method is a very flexible approach because this training is
held on the office premises so, trainer can adjust all the operations and activities according to
their suitability (Garrick, 2012). It is a more affordable method because it saves a huge rental
costs and transportation expenses.
By this training method, the employees in Hilton are highly encouraged and inspired to
learn. In this method, lots of arrangements or preparations are not required because all the
activities or functions are conducted in the self premises. It includes job rotation, coaching and
special assignment. In this method direct supervisor of the Hilton will provide training to the
company's employees. In this method, the practices which are required long experience are
provided . Job rotation are major method in this training programmes which will permit their
workers to move from one job to another job in a certain period. By this an employee can
enhance their skills in various fields and sectors. Special assignments' is also a main training
method by which employees can gain a lot of work experiences to stand against several issues or
problems. This method can develop the employees to solve any problematic situation. It has
various advantages also such as this training method can offer a huge opportunity to Hilton's
employees or workers to learn the real conditions of job. This is motivated or inspired the
workers to learn more (Werner and DeSimone., 2011) . This is very time saving method and also
less expensive so, its largely beneficial for an organisation. This method is also very useful as all
the production and operational activities are not affected by training because training the is held
in the office or self premises. So, employees of the Hilton can do their work simultaneously with

the training. Its doesn't necessary to totally devote in the training programmes. With the
attending training they also can conducted their work (Swanson., 2001). This training method
can help the employees to analysis all the rules and regulations of job and operations.
This training method is very beneficial for an organisation and it is a most effective
training method for gain success and growth in the organization's planning. This kind of training
can generates a rapid learning.
CONCLUSION
From the above report, it is concluded that training plays a vital role in the organization's growth
and success. Good Training in the organisation can provides a huge knowledgeable to the
employees and workers. It is very useful the sustainable development of a company. Hilton uses
various training methods for the immense development of its employees. A great training
provides a great skills and knowledge to the employees. Training plays a major role in the
growth of productions and operations activities. It can encourage and inspire the employees to do
their best work and becomes more productive. Hilton uses many training methods to conduct the
training programmes more efficiently. Various methods such as On the job training method and
Off the job training method. Many technical or computerized technology in the industries are
taking their place speedily. For conducting these activities a huge knowledge and skills are
required. Training a best way to provide all the skills and knowledge for upgraded changes in the
market. For the updating their employees at the next level organisations should have to conduct
impressive training programmes for their staffs with the latest technology, knowledge and
updated skills. Training is also more necessary to solve the complexity in the organization.
Training can helps in providing many solutions to dealing with vast human relations problems or
issues in a company. It also assists in to maintain great human relationship for perfect
management. Hilton adopts interactive training, modern training, on the job training, onlinje
training, case study, internship, job rotation, lectures programmed instruction, monitoring and
apprenticeship, role play, team training and role modeling. Training is very essential for the
companies' survival. Training continuously develop the employee's skills and inspire or
encourage workplace learning.

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