“Human Resource Development” - Assignment

“Human Resource
Development”

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
Covered in power point presentation......................................................................................1
TASK 2............................................................................................................................................1
2.1 The training needs for staff at different levels in the organisation...................................1
2.2 advantages and disadvantages of training methods .........................................................2
2.3 Systematic approach to plan training and development for a training event...................4
TASK 3............................................................................................................................................5
3.1 Evaluation using a suitable technique..............................................................................5
3.2 Evaluation of the workshop by using the document created and collate the response.....7
3.3 The success of the evaluation methods used....................................................................9
TASK 4............................................................................................................................................9
4.1 Role of government with regards to training, development and lifelong learning...........9
4.2 Impact of the development of the competency movement on the public and private
organization..........................................................................................................................10
4.3 Contemporary training initiatives introduced by the UK government contribute to human
resource's development for an organisation.........................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES .............................................................................................................................14

INTRODUCTION
Human resource development is a framework which is helpful to develop employees
skills, knowledge and their performance. It increases employees work capabilities and working
attitude(Callahan, Tumosa and Leipzig, 2017). This report will be based on “BMW” company. It
is a multinational company which makes luxury cars, motorcycles and also produced aircraft
engines. It was established in 1916 and their headquarter is in Munich, Germany. It was twelfth
largest producer of motor vehicle in the world. It produces motor vehicle in many countries.
Report will cover the different learning styles during training and the role of learning curve and
importance of transferring learning to the workplace. Study discusses contribution of learning
style, theory and training needs at different level. Report show advantage and disadvantage of
training methods and approach to plan a training and development workshop for team. It will
cover government role in training and development of the competency movement has impacted
on the public and private sector.
TASK 1

1.1 the different learning styles

Notes:
Visual : Employees can better understand and learn through visual learning like image, pictures,
videos etc. BMW company is also use this learning style in training and development program.
It is direct impact up on the employees rather than other learning style. Other learning style is
also good but visually learning things affected to the employees. From this way company explain
charts, graph, symbols whereby employees easily get the point. Management can teach to the
employees is an easy way. Thus, learner concept has cleared easily about the information.
Auditory : Sometime management of BMW company teach the employees through sound,
speaking, and rhyme etc. Employees can better understand when trainer explain all the thing
Uses by mnemonic devices. It is helpful for the employees to concentrate in their work. If
employees can listen clearly whereby they work effectively. Thus, this way is better rather than
other way. It is beneficial for the company when employees works effectively. Thus, company
provide auditory learning whereby employee could clearly teach all the work.

Activist : Activist are those people who have an open mind. They discuss openly about the
problems and provide the problem solving session. They just collect the ideas and then
implement in it. They able to lead a group and they also involved in new experience, ideas. Due
to problem solving, Activist provide a positive environment for the employees. Employees
motivate early through the activist rather than other learning styles.
Reflector : they watching employees and observe their problem. They also collect the data then
they help to implement problem solution. They mostly spent time listening and observing then
they help to resolve the problem. From this way employees satisfied and reflector impact also
good up on the employees.
1.2 roles of different learning curves and its importance
Notes:
Graphically representation of learning curve also show employees performance whereby
employees shows their improvements and learn from their mistakes. It shows relationship

between time spent in learning and level of competency. Training and development programs
helps to enhance employees performance whereby employees learning curve become effectively.
Notes:
Enhance the skills :. Through the developing programs of BMW company help to improve
skills and knowledge. Trainer also help to improve employees weakness. It can help to improve
employees work.
Improve employee performance : Employees try to overcome their mistakes when they know
about the weakness. Thus, employee do their work from better way and their performance level
is improved.

Notes:
Consistency :
It means that trainer ensure that through the training that employees knew about the company
rules and procedures.
BMW company ensure through training that employees have a knowledge or experience.

1.3 contribution of learning theories and style
Notes:
Behaviourist approach: The process is based on the objectives are observed the changes in the
behaviour. Its depends on the new behaviour and new changes in behaviour. Examples:
establishing rules, bonus points, verbal reinforcer and repetitive practice etc.
Assumes, born our mind is a blank slate and after our mind shaped by punishment, positive and
negative reinforcement from BMW environment.
Positive: includes the adding of the something
Negative: removal of something
Punishment: which is, so that it is less like to occur in the future.
According to this theory, a little difference in the learning process of humans and others.
Therefore, same, can be carried out on the others as well as humans.
Here, that is defined as a change in behaviour in the learner.

These theories has a huge contribution, as it focuses on the often-necessary change required in a
learner's preconceptions and world view
Notes:
Cognitive concepts: Thus, it is change in knowledge which is store in memory, not just change
in behaviour.
Assumes, that our mind is an information processing system like as computer and see the world
depends on mental processes such as problem solving, perception.
Here, the knowledge is seen as a symbol of mental construction and learning is recognized by the
changes in learner plans.

TASK 2
2.1 The training needs for staff at different levels in the organisation
The needs of training requirements at different level in the BMW, are as follows:
Top level Middle level Lower level
The top level employee
require, great communication
skill for most effective
presentation with the board of
director.
Middle level employee is required
the appropriate knowledge for
explaining software to its lower
level employees(Bratton and Gold,
2017). So they must be provided
with training for handling critical
software.
Lower level employees
require a computer-aided
design training for develop
ideas and produce design.
They require training for
managing the changes in the
BMW polices and rules &
regulations.
Technical knowledge and work
efficiency with team management.
Also, to analysis the customer
needs.
They require training on
managing time effectively
and design the project and
production.
Leadership development is the
one of the most important for
every top level management.
By the effective leadership
training they are get effective
team with effective results for
BMW(Wilton,2016).
They are required to understand
the material, cost and timing
estimates and report design and
also problem solving of the
employees.
There is required to
understand the electrical,
mechanical, production and
manufacturing department
according to their work
area.
2.2 advantages and disadvantages of training methods
Job rotation training method
It can be defined as systematic transfer of workers from one job to another. It is an on the
job training method.
Advantages

 Work coverage: when employees are cross- trained in multiple roles, the organization is
more equipped to handle absent ism. The managers identify the important responsibilities
for right positions of the employees. By performing job on the other role, employees
increase there efficiency and also quality of work is been enhanced. (Fuller and Unwin,
2016). Higher employee moral: that is one of the most important to human resources motivates
for job rotation is better employee's morale. Training also can improve job security of the
employees. Through that employees are more loyal for the BMW.
Disadvantages: Lack of skill development: job rotating is quick or often prevent employees from the
developing strong skills any one area(Marchington,2016.). For an example: When
employees are not developed and miss out the opportunities for upward in the
department, then they are not able to perform well and effective manner.
 Safety risks: rotations are not strategically planned, employees may not able to perform
task well. For an example: employees job rotated in the technical department to non
technical department, then employees are not safe and lead to accidents in the
organization. That is not good for the BMW.
Job instruction training method
It is an effective method for teaching worker to do the job correctly and specifically. It is
an on the job training method.
Advantages: It promotes higher level of employees safety: that method includes the testing and
supervised experience for each employee operates the equipments assets and machinery.
By that employees follow the steps for performing the job instruction of BMW
procedure. Higher level of productivity: by the effective job instruction training process at place,
employees are gone through intensive training and begin to get proper work. This is
helpful for BMW for increase the productivity of the employees(Ruona,2016).

Disadvantage It creates a disturbance in the workplace: most of times training discussion create such
disturbances in routine workplace. That create more safety issues in the organization
level which is technical issues, design and alignment.
 Costly: This method can increase cost for an organisation as the huge resources is been
required for training employee's, even for some positions, workers may be required to
obtain certain certifications or mandated training at other locations, which would also
represent a potentially substantial cost as part of the orientation process.
Seminars training method:
Seminar is simply a group of people to coming together for the discussion and learning of
particular topic and techniques. It is off the job training method.
Advantages:
 A wealth of knowledge, presented by speakers at the same time in same place.
 Lot of learning at one topic, with most material(Albrecht, 2015).
 Individuals meet with same interest, problems, concern that they have their according to
field.
Disadvantage:
 There may be a chance that the topic discussed in seminars is not useful in the business.
 It increases the expense of firm, as for organising a seminar a lot cost and resources is
needed.
Source: (Methods of training, 2018)

2.3 Systematic approach to plan training and development for a training event.
Identify training needs: First of all, trainer identify training needs according to
employees work so that employees can work effectively. Technology also change time to time
therefore training is necessary for the employees. Trainer checks the employee skills and
knowledge and then they organise training according to job profile(Kavanagh and Johnson,
2017). Identifying needs and demands of employees of each level can help firm in reducing cost
and improve the quality, aware from new software etc.
Define learning required : After identifying the training needs then trainer define the
learning requirements. In this firm must be engaged in analysing the knowledge, skills and
attitudes/behaviours that each job requires and also assessing the degree of competence of job-
holders to meet those requirements. Learning can be required related to presentation skills,
effective communication, managing software. Training on these parts can help in enhancing the
efficiency of employee's.
Set objectives : BMW company set objectives before organise the training. Training
objectives can related to the employee motivation, aware from new technologies, finance and
marketing objectives etc. according to requirements company set training objectives. For
example company can organise training for increase awareness of demands, area, occasion etc.
Plan and implement training : After the analysis, company know the training
objectives. Then they plan and implement training programs(Olson, 2015). Company organise
Illustration 1: Methods of training

training which is relevant to their objectives. During the training program, BMW take care about
the learning environment, provide technology and recognized mistake as learning opportunities.
Evaluate training : In the last stage, BMW evaluates the training program whether it has
achieved or failed their objectives. It is the important process of a training when they organise
training for resolve the problems related to the employees, marketing, finance etc. through
training programs employees working quality and performance improved. Company organise
event for organizational benefits like increased employees performance.
TASK 3
3.1 Evaluation using a suitable technique.
The evaluation of one of the successful workshop in Singapore was worth it(Harasim,
2018). Services provided during workshops were:
 Engine and gearbox servicing and repair.
 Accident repairs
 Body repair
 general repair
 Suspension Replacement
Sr.
No.
Questionnaire Yes No
1. Was that workshop informative? Y
2. Would you provide any ideas to make this workshop better? N
3. Where you satisfied with the given information? Y
4. Will you attend this kind of workshops again in future? Y
5. Was this helpful and easy to be understood? Y
6. Was this workshop of correct time length? N
7. Would you like to expect modification in future workshops? N

8. Was the workshop interesting? Y
9. Would you like to share your opinion about this workshop with
your friends and relatives?
Y
10. Was this workshop influenced you? Y
Sr.
No.
Feedback Yes No
1. The content of the workshop was related to the detail given in
announcements?
Y
2. The workshop was pertinent to my needs? Y
3. The power-point slides were easy to understand and were useful? Y
4. The trainer was well-organised? Y
5. The theme was introduced by trainer in attractive manner? Y
6. Was the venue selected favourable and pleasant? N
7. Was the trainer friendly and congenial? Y
8. I am feeling confident to apply to future documentation Y
9 The pamphlet distributed were useful? N
10. I obtained All what I was expecting in the workshop Y
This was the all about the experience of Car-development workshop of BMW held in
Singapore. The first hand experience was provided to all the participants regarding the fresh
models developing in this industry. Huge amount of material was provided for encouraging most
innovation. In the end of workshop a quirky development of the participants is operated on a
test-circuit(Richard, 2015).
Benefits of questionnaire

 Large number of people can be reached.
 Results can be obtained quickly.
Limitation of questionnaire
 This method lacks validity.
 Lack of personalization.
3.2 Evaluation of the workshop by using the document created and collate the response.

Sr.
No.
Questionnaire Strongly
Agree(perso
ns)
Strongly
Disagree(pers
ons)
Neutr
al(per
sons)
1. Was that workshop informative? 7 4 1
2. Would you provide any ideas to make this
workshop better?
9 2 1
3. Where you satisfied with the given information? 7 5 0
4. Will you attend this kind of workshops again in
future?
5 5 2
5. Was this helpful and easy to be understood? 7 3 2
6. Was this workshop of correct time length? 6 4 2
7. Would you like to expect modification in future
workshops?
7 4 1
8. Was the workshop interesting? 8 1 3
9. Would you like to share your opinion about this
workshop with your friends and relatives?
6 4 2
10. Was this workshop influenced you? 7 4 1
Sr.
No.
Feedback Strongly
Agree(perso
ns)
Strongly
Disagree(p
ersons)
Neutral(p
ersons)
1. The content of the workshop was related to the
detail given in announcements?
8 4 0
2. The workshop was pertinent to my needs? 7 4 1
3. The power-point slides were easy to understand
and were useful?
9 3 0
4. The trainer was well-organised? 7 4 1

5. The theme was introduced by trainer in attractive
manner?
6 3 3
6. Was the venue selected favourable and pleasant? 7 5 0
7. Was the trainer friendly and congenial? 5 6 1
8. I am feeling confident to apply to future
documentation
8 2 2
9. The pamphlet distributed were useful? 8 1 3
10. I obtained all what I was expecting in the
workshop
8 3 1
We asked for the feedback from almost 12 customers to know how much they were
satisfied with the workshop held. These were the feedback we got from the customers where
positive feedback were more than compared to negative ones(Truong, 2016). This is overall
successful experience of the customers.
3.3 The success of the evaluation methods used.
Feedback is a part of data collection technique for evaluate the company performance.
Company provide training and development programs to improve employees efficiency.
Company take feedbacks from their employees to know about the effectiveness of training
programmes. Feedback is more helpful for the BMW whereby company known about the
employees interest, attention etc.
It helps to provide prominent employees experience. It makes aware of employees view
about the works. Employees can put their points in front of the BMW. (Nawaz and Khan, 2016).
Thus, feedback impacted on the BMW. It is very effective methods rather than other methods.
Through the feedback company get the new ideas, suggestions, advice which is helps to
enhanced company services. Employees also satisfied with the company when company applies
their ideas.

BMW improve their services according to the employees ideas then employees also feels
respectful. Employees gives their best performance then sales also increased and its also help to
decreased the cost. Through feedback BMW increased their sale because employees feel respect.
TASK 4
4.1 Role of government with regards to training, development and lifelong learning
Government has implemented various training approaches in the United Kingdom. Like
for example QCA. QCDA, and QFQUAL are the initiative taken by government which has
maintained and developed the National Curriculum and associated assessments, tests and
examinations, advising the Secretary of State for Education on the matters like training and
development of employees. By providing guidance, tests, lectures and seminars, it enhances the
skills and knowledge of employees that are helpful for them to do their job, task and work
effectively. These programme give chance to success in their career by getting the qualification
that are recognized nationally such as the same time earning wages(Initiatives of UK
government, 2014).
The government has increased the number of positions for solving the problems of
employees(Larsen,2017). The BMW view these vocational training and development
programmes as the key to their business success and also they give priority to hire those that
have gone through these programmes as compared by the graduates. . The government focus on
the same basic goals are as follows:
 The development of the employees in effective manner.
 Give positive result on the particular task.
 Improve the quality of productivity
 improve their morale in the positive way
 Fostering growth of the company.
They all are helpful the BMW to achieve their goals.
Government has a major role in life-long learning. They are engaged in funding and
financing support to apprenticeship and lifelong learning programmes. Government has also

played a crucial role in creating awareness of programmes like vocational courses and making
them a success.
4.2 Impact of the development of the competency movement on the public and private
organization.
The competency is the demonstrable characteristics that enables to performance of a job,
for the properly doing job, the individual requires skills and knowledge essential for the set of
duties. That is a set of behaviour to provide a proper format of guide enabling the identification,
evaluation and development of the behaviours in individual employees(Frost,2016). It is the
combination of practical and theoretical knowledge used to improve the performance of the
organization.
The competency development is a professional development tool that is designed for their
current staff member to help in the developing competency proficiency.(Methods of training,
2018). Competency can be developed by analysing the needs and demands of employees and
improving their performance by :
 Manage interruption
 Communicate effectively
 Organize, plan and priority to daily schedule is essential for improving work performance
Public organization: Aviva is the public company of the UK. The managerial function is
similar of private and public sector but the conditions are different in the both sector (Osburn,
Hatcher and Zongrone, 2015). Competency movement has a huge influence on the firm as it has
assisted them in developing employees in a structured way whilst responding to changes in a
specific and adaptable way. It has also helped them in retaining valuable resources and inform
the restructuring in the organisation.
Private organization: Acromas is the private organization of the UK. The managerial
competency of this sector is same as the public sector but their managers are cope with the daily
business. They make their own development according to their employees weakness.
(Government initiatives,2016). Competency movement has impacted the firm by creating
functional competencies which has supported them in becoming job-specific which drives high
performance and because of this consumer satisfaction is been increased.

4.3 Contemporary training initiatives introduced by the UK government contribute to human
resource's development for an organisation.
UK government helps to the company to provide training initiatives. With the help of
government initiatives, human resource developed of an organisation.
National vocational qualification : NVQ" may be used in regulated qualification
framework if they "are based on recognised occupational standards, work-based and/or simulated
work-based assessment and where they confer occupational competence. In this employee has to
prove there ability, if they are compatible for job or not. (Getha-Taylor, 2015). That is why
human resource management of BMW also organise training programs whereby human
resource's developed and company also excited for earn more benefit. Government motivates to
the company by organise award. Human resource management of BMW also motivated because
every company wants to take award.
Life long learning sponsorship opportunities : UK government provide opportunities
to the scholar students. Human resource department of BMW developed with the help of
Government opportunities. Mostly they appoint those employees who already gained life long
sponsorship whereby employees works properly(Kirkpatrick and Kirkpatrick, 2015). Company
growth depends on the employees therefore HRM also hired the trained employees. Government
initiatives is beneficial for the company growth and human resource development.
Career development loans : UK government provide career development loans whereby
students learn better according to the job role of different organisations. They help the students in
overcoming their financial problems and making easier for learning. Government helps to the
students for education and training development whereby it can help for career. With the help of
career development loans human resources get a trained employee whereby human resource
developed by the government.
Apprenticeships : UK government organise apprenticeship programs for the students
whereby they can train in their field. From this way employees gain confidence and company
get trained employees which is beneficial for the company growth. (Goel and Vijay, 2017).
CONCLUSION
From the above report, it has been concluded that through the learning styles human
resource management influence the employees. Employees also gets motivated and do their work

effectively. Report showed learning curve role which has helped employees of BMW in
enhancing the performance, skills, satisfaction also increased. It has discussed about the
contribution of learning theory which has helped in planning and designing an event. It has
assisted firm in knowing about the learning to train needs of workers at all the levels. Report
showed that compare training need whereby organisation resolve the all problem at every level.
It emphasised that systematic approaches of training plan which has necessary for the company
growth and they have organised training event properly. Report showed that evaluation of
training event through used techniques and due to evaluation method, training event could be
success. Report emphasised that government role in the training which has helpful for the
company growth. Government has also provided training initiatives like whereby organisation
got trained employees which is beneficial for the company.

REFERENCES
Books and journals
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Wilton, N., 2016. An introduction to human resource management. Sage.
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Albrecht and et. al., 2015. Employee engagement, human resource management practices and
competitive advantage: An integrated approach. Journal of Organizational
Effectiveness: People and Performance. 2(1). pp.7-35.
Kavanagh, M.J. and Johnson, R.D. eds., 2017. Human resource information systems: Basics,
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Nawaz, Z.A.K.D.A. and Khan_ PhD, I., 2016. Leadership theories and styles: A literature
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Frost, S., 2016. The importance of training & development in the workplace. Small Business,
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Osburn, H.K., Hatcher, J.M. and Zongrone, B.M., 2015. Training and development for
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Getha-Taylor. And et. al., 2015. Considering the effects of time on leadership development: A
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