This report provides a comprehensive analysis of Human Resource Development (HRD) practices at H&M, covering learning styles, training needs, evaluation methods, and the role of government initiatives in supporting lifelong learning. It also examines the impact of competency-based development on organizations.
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Table of Contents INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 TASK 1............................................................................................................................................1 1.1 The comparison among different learning styles.............................................................1 1.2 Importance of learning transfer in the work place environment and learning curve........2 1.3 Major importance of learning theories and styles during the planning and designing of a learning event.........................................................................................................................3 TASK 2............................................................................................................................................3 2.1 Comparison between training need at each level in an organisation................................3 2.2 The advantages and disadvantages for different methods of training..............................4 2.3 A systematic approach for plan a special training event..................................................5 TASK 3...........................................................................................................................................6 3.1 Evaluation form for considering what things learnt by the staff member and the usefulness of the training and feedback about the trainer........................................................................6 3.3 The evaluation by the analyses of the feedbacks and responses to the evaluation form of that particular training event...................................................................................................7 PART 2............................................................................................................................................7 TASK 4............................................................................................................................................7 4.1 Role of the government with regards to training, development and lifelong learning.....7 4.2 The development of the competency movement has impacted private and public sector organisations...........................................................................................................................8 4.3 The different contemporary training initiatives by the UK government has contributed to human resource development for H & M...............................................................................9 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Human Resource Development program is all about accomplishing the training and development plan for employees and staff members of an organisation. It is a compulsory thing because there are many new interns who come in the organisation and they may be unskilled or semi-skilled (Albrecht and et.al., 2015). So, for this reason, a perfect training or induction should be required for training and development. This report is based on company, H & M, situated in Stockholm, Sweden. It is an online selling company that is engaged in selling of various products and services. In this report, it includes the learning styles and theories. It also contains the plan for design the plan for training and development of employees. Furthermore, it covers the evaluation of training event Lastly, it provides an Essay about the topic ‘the future of skills and lifelong learning in the UK. PART 1 TASK 1 1.1 The comparison among different learning styles. The learning styles are specific techniques, approaches and methods that for learning. It refers to the set of behaviours, factors and attitudes to facilitate to an individual or a group for their development. All these styles of learning, are serve like as an indicator that describe the interaction, learning perceive and respond the environment (Armstrong and Taylor, 2014). Every learner has been consistent and distinct about preferred methods of perception, retention and organization (Gottardello and Valverde, 2018). These differences are based on personality types and preferences. In this context, there is a learning style that is described as below: The Kolb’s Learning Styles– This theory or approach was produced by the David Kolb in 1984 and that time he argued about the learnings that come from the individual experiences. The abstract concept of this theory is applied on an individual or a group for different situations. The Kolb defines four types of learning styles that are defines as follows: Divergent Style –It is a special style that covers all things either can be do or reflect by an individual. This is imaginative and good perspective that makes many ideas. It also sees those things that are come from various perspectives, cultures and interest of people. 1
Convergent Style– This style is plan and conclusion based. It is practical theory and focusedonthespecificissueinwhichanindividualhavenarrowinterestsand unemotional style. This is also known as the cognitive style. Assimilative Style– It is a style that includes theoretical part and good perspective plan for solving many problems (Bailey and et.al., 2018). It prefers the abstract concepts and it is not interested in the individual or group of persons. Accommodative Style –This styles refers to the likes or dislikes about a particular thing, problem and risk. Any person can perform well and solve many issues intuitively if he or she is under pressure. 1.2 Importance of learning transfer in the work place environment and learning curve. The learning curve is a typical graphical representation of common sense principles and it shows the rate of improvement of a particular work or function. It provides a special method that is seen as an ability to learning about the object's (Bratton and Gold, 2017). It is a perfect combination of time for learning and percentage of learnings. The relative percentage of learning shows as the statistics or data of any subject that are mostly learned speedily while some challenging factors may remain in plateaus in the graph. Learning Transfer– It is refers as the degree to which a person applies for get knowledge about the skills and learnings in different situation or condition. It is a state of dependency, on which it depends on the human learnings and performance that is based on existing experience. The process of learning is central thing about the understanding that how people can develop their skills. The importance of learning transfer is describes as follows: The transfer of learning can arise due to the response of generalisation so there is a similarity between two response situations. Learning Transfer has also categorized in the general transfer so it can be stimulus for response generalisation (Brewster and Hegewisch, 2017). This transfer can be happen in positive or negative situation. In this context, the learning experience can lead to the better learning program of subsequent task. 2
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1.3 Major importance of learning theories and styles during the planning and designing of a learning event. Learning style and theories are refers as the understandings about each students or learners. An individual or a group learnt differently in his or her own style. This technique is depended on the theories or approaches that understand by everybody in different styles from others and he or she must need various approaches (Brewster and et.al., 2016). Learning style are the specific theories that try to separate students or learners by their optimum methods of learning approaches. There is a critical problem that is to choose the best learning style used for understanding behaviours that depend on the employees. For planning and designing a special learning event for new interns, the major importance of learning approaches are as follows: It is profitable for an organisation in order to provide better training facility to its new employees. It is useful for them to maintain the work force and provide them better environment. Learning theories are useful in better outcomes that producing by the employees. The learning approaches are helpful in making better environment at the event. TASK 2 2.1 Comparison between training need at each level in an organisation. In today's organisational working environment, there is a need of well skilled work force or employees in order to maintain an efficient and cost reduction environment. The training need analysis is a structured process to understand the needs of training and require for the company. There is a requirement of training and development facility for the new employees at each level. It is important for every department in the organisation (Chelladurai and Kerwin, 2017). Training needs at each level or department of an organisation are different types and the comparison among it are as under : Job related needs– It is directly related to the jobs that are a specific part of an organisation.The main aim of job-related needs is to modify the final result of the job itself. It can also create an error-free part for a technological equipment or an accomplished call with its target customers. Industry related needs– It is quite simple and formulate the training program. It is different part from other departmental training needs. 3
Task related needs– It is usually comes in the form of a specific need in the particular part or outcomes within the job or organisation (Gatewood, Feild and Barrick, 2015). It is a special need for the department of an organisation. The training needs is a special task that different at each level of the company. 2.2 The advantages and disadvantages for different methods of training. For an organisation, there are some essential things that are provides satisfaction and happy in order to make more customer friendly. For this purpose there are many methods of training that render to their employees and staff members so that they provide better services to their potential clients (Analoui, 2017). In order to accomplish better training program, there are many methods and techniques for conducts training for example professional training, in house training, classroom, online, videos and many more. All methods have their own advantages and disadvantages, including time, costs and course content, these are as follows : Advantages : All techniques are useful in increasing morale and provide job satisfaction among staff members and employees. It expands the capacity and efficiency in process and gain more financial profits (Kavanagh and Johnson, 2017). It helps in increasing innovation in products and strategies. It also helpful in enhancing the employee motivation. Disadvantages : There is an issue of biassed that may be generate by the trainer or coach. This will reduce the overall performance of all employees (Longoni, Luzzini and Guerci, 2018). All these trainings are very costly for the small organisation and the management team can not afford all such expenses. There is a situation may be comes in front of the HR managers that the staff members may not listen their mentor or the mentor could be bias for some employees (Storey, 2014). 4
2.3 A systematic approach for plan a special training event. The training is a pre planned special process in which modification of knowledge, talent, behaviour and attitude are includes that are required to accomplish by the HR department in every organisation. This training is provides to the new employee as well as unskilled or semi skilled staff member in order to achieve sufficient efficiency (Taylor, Doherty and McGraw, 2015.). There are many systematic approaches for design and plan a training event. The main purpose of accomplishing these approaches at the work place, is to create abilities of every individuals and improve the overall work performance of that particular organisation. There is a special systematic approach that includes few elements for the training event : Analyse– It is the first phase of making the systematic training program for an event. It includes the determination of training requirements and analyse the employee behaviour and their performance. Design– In this stage all inputs are collected in the period of analysis stage (Albrecht and et.al., 2015). This is useful in making new learning objectives, training materials and instructional strategies that are used in that particular event. Development– It is used primarily for acquiring and producing required material in that event (Armstrong and Taylor, 2014). This step is most important and use in order to successful accomplishment of that event. 5 Illustration1: Systematic approach for an Event (Source –ADDIE Model,2018)
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Implement– This step is considered as the ending point and every HR manager compile the systematic approach for successful conduction of that event. Check and Evaluate– It is a stage where the management can cross check that particular strategy or approach so that they are satisfied with this systematic approach. TASK 3 3.1 Evaluation form for considering what things learnt by the staff member and the usefulness of the training and feedback about the trainer. The evaluation about the training is very essential part for understanding the effectualness of that particular training program. In this aspect, there are many question may be arise and their answer should be find out to understand the what are major things learnt by their employees and how can useful that training for their staff members (Bailey and et.al., 2018). The plan of training evaluation includes those factors that effective for development of their employees and provide them better training facility. In order to identifying the usefulness of the training for their new employees, there are some factors that should be consider by every HR manager. These factors are as follows : Approach– There are a five step model use in the training program of that particular event and it is too much useful for the overall development of the staff members. That approach is a systematic and employees are become skilled from it. Accountability and Monitoring – It is a special stage that connects with the contestant of that training program. It can monitor by the trainers and receive many replies and answer from them to check whether the training is useful for their development or not. Feedback– The HR managers should also take feedbacks from the trainees to provide better satisfaction to them. The trainees should give their response for that training event so that the management team is able to provide better development program (Bratton and Gold, 2017). The managers are able to give their best in the condition of positive feedback receive from their employees and staff members. 3.2. Review on evolution form. The above training and development programs conducted at H&M was very beautifully planned and all the aims and objectives of company is achieved what management has decided to deliver. Company has called experts for providing training which deliver knowledge in very 6
effective manner. Employees are satisfied with the training programs that are conducted by the company. Employees and company both achieve there intended objectives. Addition to this,all theseprogramsoftraininganddevelopment,havegivenseveralchancestosucceedin employee's career (Kidwell, Eddleston and Kellermanns, 2018). The performance of employees are too much incrases with the help of training organized by the company. 3.3 The evaluation by the analyses of the feedbacks and responses to the evaluation form of that particular training event. In the organisation, the HR manager receive feedbacks and response from new trainees and he or she is able to perform make the training event better (Brewster and Hegewisch, 2017). In this context, there are some elements that defines the evaluation of that event and suggest new techniques for make it much better. These are as follows : Behaviour – The behaviour of the staff members are useful in understanding the determination of the effect of that training event program. In this context, the new recruits get sufficient knowledge about the company and its working policy. Learning – In the training event, the evaluation is come from that learning is better and employees are well trained after they get different training skills (Brewster and et.al., 2016). All these learnings must help those employees and staff members in their workings and they work better after such event. Results – The organisation got better results from above event. It is a successful training event and it helps to the unskilled and semi skilled work force. PART 2 TASK 4 4.1 Role of the government with regards to training, development and lifelong learning. In an organisation, all these programs of training and development, have given several chances to succeed in employee's career. The staff members and employees get qualifications and recognised nationally while at the time of warning salary and wage (Chelladurai and Kerwin, 2017). The government of UK has been expands the number of new trainees over the past years which must helped reduce the main issue of unemployment greatly. For support to the life long learnings, government of UK has provides many techniques and initiatives for accomplishing with the major aim of development of various skills. It removes the barriers of employability for 7
those who have very few opportunities. The government perform an essential role in terms of funding and financing for all these trainees or apprenticeships and conduct their lifelong learning programs. In February of 2015, the government declared a new plan about them and their intention to increase funding for these occupational training programs to 1.5 billion pounds every financial year which would create an extra 500,000 apprenticeships. The government promotes to the apprenticeships by creating awareness and life long training or learning programs related to them. The main objectives of such life long learning as below : Develop the world class training for satisfying the UK's domestic markets. It gives a special opportunity to the organisation and people to re develop their talent and skills (Gatewood, Feild and Barrick, 2015). This process have not undertaken any continually courses. It also increases the demand for learning with the use of vocational learning to create stimulating learning process and fun. 4.2 The development of the competency movement has impacted private and public sector organisations. Theperformancemanagementprogramsaretoomuchusefulin any companyin determining the major overall quality of an employee's work performance in the job. So for this reason the performance that is based on competency can evaluate an apprenticeship's major competencies and work talent with skills (Kavanagh and Johnson, 2017). Both of them job skills and competencies are employee's utilization to perform their assigned responsibilities and functions in any organisational environment. Job competencies– These are the skills that are necessary to perform a particular work or function in different situation of occupations, these are referred as job competencies. It is also known as job knowledge since they relate to the specific work line. Competency based evaluation– Rivalry and competencies between the staff members or employees takes the productive outputs. Core competencies– It is refers as the main basic treats, characteristics, skills and attributes. In this context, it can be written and verbal communication skills, independent judgement and also time management skills (Brunstein, 2016). This is known as the critical and analytical thinking process. 8
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The competency movement has a great impacts on the public and private sector company and the development of employees and staff members are useful for the company (Storey, 2014). The supervisors usually work together to develop the plan based performance on the behalf of competency based reviews. It is usually dedicated to raising competency level with efforts in combination of employees and supervisors. 4.3 The different contemporary training initiatives by the UK government has contributed to human resource development for H & M. The essential thing is to take the best initiative in order to maintain effective economic situation in the country. The UK government also shown many training initiative programs towards to development of the new employees in UK (Taylor, Doherty and McGraw, 2015). In such programs, the contemporary initiatives which is introduced and discussed as under : National talent and skill academies– It is a type of skill development organisation which works as the mediator in between the training renders and the employers. Such institutes provide a special platform for its clients in order to enhance their skills and power of facing several challenges in the target market. National apprenticeship services– It is institute that control and govern by the UK government and its main motive is provides financial support to its customers who need it. People who wants to plan an apprenticeship program in his or her company, take help from such institutes and increase its organisational growth (Taylor, Doherty and McGraw, 2015). This type of programs also help many new employees to get chance to learn many skills as well as they can also get the opportunity to be sustain in the same company. State and sector skill council– These governmental bodies are work in the combination of many apprenticeships in UK country that focuses on the growth of productivity and profitability of that particular organisation. CONCLUSION By accomplish this report, it is concluded that the HR manager of a company has many policies and strategies for training and development of their employees. In these strategies, there are many styles which are discussed in this given report. Further, its referred the comparison among these styles and its importance. Furthermore, it stated the important advantages and 9
disadvantages of these training methods and a systematic approach for providing a plan for training and development of the new trainees in the organisation. Lastly, it covered a training event for new employees in an organisation and its feedback and governmental initiatives about training for apprenticeships. 10
REFERENCES Books and Journals Albrecht and et.al., 2015. Employee engagement, human resource management practices and competitive advantage: An integrated approach.Journal of Organizational Effectiveness: People and Performance,2(1), pp.7-35. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Bailey and et.al., 2018.Strategic human resource management. Oxford University Press. Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave. Brewster, C. and Hegewisch, A. eds., 2017.Policy and practice in European human resource management: The Price Waterhouse Cranfield survey. Taylor & Francis. Brewster and et.al., 2016.New challenges for European resource management. Springer. Chelladurai, P. and Kerwin, S., 2017.Human resource management in sport and recreation. Human Kinetics. Gatewood, R., Feild, H.S. and Barrick, M., 2015.Human resource selection. Nelson Education. Kavanagh, M.J. and Johnson, R.D. eds., 2017.Human resource information systems: Basics, applications, and future directions. Sage Publications. Storey, J., 2014.New Perspectives on Human Resource Management (Routledge Revivals). Routledge. Taylor, T., Doherty, A. and McGraw, P., 2015.Managing people in sport organizations: A strategic human resource management perspective. Routledge. Analoui, F., 2017.The changing patterns of human resource management. Routledge. Kidwell, R.E., Eddleston, K.A. and Kellermanns, F.W., 2018. Learning bad habits across generations: How negative imprints affect human resource management in the family firm.Human Resource Management Review,28(1), pp.5-17. Brunstein, I. ed., 2016.Human resource management in Western Europe(Vol. 68). Walter de Gruyter GmbH & Co KG. Longoni, A., Luzzini, D. and Guerci, M., 2018. Deploying environmental management across functions: the relationship between green human resource management and green supply chain management.Journal of Business Ethics,151(4), pp.1081-1095. 11
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Gottardello, D. and Valverde, M., 2018. Human Resource Management Outsourcing in Spanish firms: Evolution over time and implication for devolution.Intangible Capital,14(1), pp.56-73. Online ADDIE Model.2018. [Online] Available Through <https://educationaltechnology.net/the-addie- model-instructional-design/> 12