Role of HR Functions in Organisations

Human Resource Management
1

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Role of HR functions within an organisation..............................................................................3
Effectiveness of recruitment and selection strategies to maintain organisational performance.
.....................................................................................................................................................6
Approaches used to manage talent linked to organisational performance along with an
exploration of good practises......................................................................................................8
How HR systems and procedures enable the achievement of business objectives...................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
2

INTRODUCTION
Human resources management is the practise of managing people to achieve better
performance. HR department is the most important department in any organisation because it is
the one who is responsible for recruiting new talents for the company. This will helps the
organisation in bringing new innovative ideas and make success of the company. They are also
responsible for making company workforce and evaluating their performance on regular basis.
There are certain HRM policies that are to be performed by HR manger of the company. These
are Recruitment and selection, Performance management, training and development,
compensation and other benefits and Human resources information system (Anderson, 2015).
The organisation which is considered in this is Marks and Spencer. Marks and Spencer Group is
the biggest British multinational retailers which has a headquarter in London, UK. Company
deals in swelling clothes, food products, home products etc. Company was founded in the year
1884 by Michael marks and Thomas Spencer. It is operating in more than 1,463 location in all
the world and there are about 959 stores across in UK. There are about 80,000 employees
working in the company currently fully satisfied. This report covers role of Human resource
manager in Marks and Spencer company, the effectiveness of the recruitment and selection
process in a business organisation that evaluates how it supports achievement of company
purpose and complies with legislative requirements under the Equality Act. Then next it covers
impact of staff development and talent management on employee performance. And explore of
HR system and procedure that how they enable the achievement of business objectives and
goals.
MAIN BODY
Role of HR functions within an organisation.
Marks and Spencer is the largest multinational company in UK markets. As it is a biggest
supermarket that deals in various of food products, home products and clothing products. HR
managers of a company is very efficient in performing their roles and responsibilities. HR act as
a powerful agent and advisor to the leaders of a company (Berman and et.al., 2019). Managers
pull together efforts of people and resources and make transformational success of the
organisation. Here is some areas in which human resource managers needs to focus effectively in
3

developing organisational success and implementing change, workforce planning, building
organisational structure and growth and expansion of company.
 Training and development: The major role of human resource manger is to understand
the unique learning needs and wants of the employees working in the organisation.
During the transformation of organisation, HR ensures that leaders and employees should
needs appropriate trainings and development programmes so that they can learn
something new skills and knowledge. These training includes skills like communication,.
Team work, customer services and many other. Employees needs new skills and learning
so that they can change their behaviour towards other people and finds solution for their
problems and issues. Training and development helps the organisation in building
productivity and reputation (Chadwick, Super and Kwon, 2015). Also by this managers
helps the organisation in growing and expanding their business.
 Workplace planning and communication: Workplace planning is the another role
which is to be performed by the mangers of the company. In context of Marks and
Spencer company, managers plan about the employees working in the business
environment. Like what task should be given to them so that they can perform it
efficiently. Mangers evaluate and analyse the performance of the employees by
performance management. By this they identifies what problems and issues employees
are facing and who is performing better in the organisation. By this they works on the
improvement of the difficulty workers are facing and decide to whom rewards should be
given and should not given. Then effective communication is necessary for taking any
initiative in the organisation. HR also supports the workplace communication by taking
appropriate feedbacks from the employees or workforce.
 Linking talent management programmes: During the transformation of organisational,
HR needs to ensures that every stage of life cycle includes following process starting with
recruitment, selection, training and development, performance management and rewards
and recognisation (Chelladurai and Kerwin, 2018 ). HR role is to build organisational
structure because they needs to focus on every employee of the company. They ensures
that recruitment efforts and job posting identifies the individual skills and competencies
that are required for the success of new organisational culture. In context of Marks and
Spencer organisation, company's manager provides talent management programmes in all
4