The provided text is a compilation of sources related to human resource management (HRM) and recruitment. It includes a list of references, some of which are academic journals, books, and online resources. The content seems to be from an assignment or study guide, possibly from a university course in HRM or business studies.
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Human Resource Management
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Purpose and the function of human resource management...................................................1 P2 & M2 Strength and weaknesses of various approaches of selection and recruitment...........2 M1 How functions of HRM can provide talent and skills to fulfil business objectives.............3 D1 Critically evaluate the strengths and weakness of different approaches to recruitment and selection.......................................................................................................................................3 TASK 2............................................................................................................................................3 P3 Benefits of various human resource practice for employees and employer..........................3 P4 Effectiveness of various HRM practices in terms of raising profits of organization.............5 M3 Different methods used in HRM practices...........................................................................6 D2 HRM practices and application within an organisational context, using a range of specific examples......................................................................................................................................6 TASK 3............................................................................................................................................6 P5 Importance of employee relations in respect of impacting HRM decision making..............6 P6. Key terms of employment legislations and impacts on HRM decision making...................7 M4 Key features of employee relations management and employment legislation that affect HRM decision-making...............................................................................................................9 D3 Critically measure employee relations and the application of HRM practices that inform and influence decision-making in an organisational context......................................................9 TASK 4............................................................................................................................................9 P7 HRM practices in a operations elated context, using specific example................................9 M5 Provide a rationale for the application of specific HRM practices in a work related context.......................................................................................................................................12 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION In the modern era, human resource management is an important concept for every organisation because helps to manage all over human resource of the organisation so that every staff members will significantly performed their tasks and attain their decided goals. Apart from this, HR department of the company conduct several motivational programmes within the organisation for all over staff members so that they can enhance their confidence and motivation level towards their works. This report based on H&M, is a Swedish multinational retail firm of clothing company which provide clothes for men, women and kids. In the context of H&M will be define appropriate purposes and functions of the HRM as well as various strengths and weaknesses of recruitment and selection methods.(Kraaijenbrink, Spender and Groen, 2010) In this addition, actual benefits of HRM for the employees and employers also various kind of HRM practices will be demonstrate. In order to this, will be define benefits of employee relations and key employment legislations of the UK. At the last, will be prepared an particular job specification for an specific job position of the employee. (Avey and et. al., 2011) 1
TASK 1 P1 Purpose and the function of human resource management HRM is one of the important activity for every organization in which manager easily manage their activities in systematic manner which directly contribute in coverall success of the company at market place. In H&M's context, they focus on improving employees performance by providing quality services as per their requirements. With the helps of this they easily motivate their workforce and achieve its target in appropriate manner. The main function of HRM application is to resolve all the problems which faced by the employees at the workplace. For this HR department communicate with their workforce to reduce the chances of arising conflict situation in effective manner which leads in building positive relation among all the employees. Along with this, it helps in promoting positive and healthy work environment in which workers get motivated and put their best efforts for completing their job without any interruption. In this context, some time HRM act as adviser in which they provide better guidance and suggestion to its employees in order to improve their performance level in most effective manner. Along with this assigning job is also important purpose of HRM in which manager of the H&M'sassign right person at right place so that they easily understand their responsibilities about the work and get better outcomes. With the help of this they easily promote effective work environment to improve overall performance and maintain better relation among all the employees. Furthermore, HRM function is also important for H&M's company to enhance their productivity level in market place because it provide better support to include8ing all the capable and eligible candidates within the company to performed particular job. Remitment and selection is important function in which company find out the capable candidates for their organizational activities so that company easily achieve better success. Experiences workforce helps in achieving positive outcomes which leads in improving image in market. Along with this, orientation is also effective which execute by the company after hiring new employees at the workplace. So that it is more important for the business to orient all the employees in order to increase their awareness towards the company and its background. For this HR department organize an effective orientation program in which top management interact with their new workforce and provide them better knowledge about their organization activities which is more
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beneficial for the company. Managing and controlling is also an effective and important function of human resource management in which manager of H&M's company to manage and control all the organizational activities in order to enhance overall profitability in effective manner. In this processitisalsosignificantthatimplementeffectivemanagementsystemtoachieve organizational goals and objectives.(Bakker and Bal, 2010) 2
P2 & M2 Strength and weaknesses of various approaches of selection and recruitment Recruitment and selection is important process of every organization which helps in inviting large numbers of capable candidates to particular job position. It helps in achieving organizational success in systematic way. In this context various approaches used by H&M's manager to select eligible candidates within the organization.(López-Nicolás and Meroño- Cerdán, 2011) Illustration1: Recruitment and Selection (Source-Shm,2013) Internal approaches of recruitment is effective which provide better opportunities to their existing employees for higher position. In this manager asses the capabilities of the employees and then select those workers who pass the criteria and provide them best promotion. As per this it define some strength and weakness of using this approach. Along with this, main advantage of this approach is to save the advertisement cost because manager provide better opportunities to their old employees and also motivate them to perform their best. With the help of this manager 3
easily maintain positive and healthy work environment for their employees in order to increase overall productivity of the company and employees as well.(Shm,2013) Furthermore, drawback as well as weakness of using internal approach is to block new joiners and talent within the organization. Sometime it become difficult for the manager to select right employees because if workers fails in promotion than the get demotivated and also decrease their morale.(Galli and et. al., 2012) External approach of recruitment is one of the important methods which is used by the H&M'scompanytohirecandidatesforfillingtheirvacantseats.Forthismanageruse advertisement activities in order to provide information about the vacancy which leads in inviting more and more candidates for applying in organization. In this context some strength and weakness also include in this method. One of the best advantage of using this approach is to fill new and innovation talent so that they easily improve profitability level of the company in effective manner. It also helps in providing best opportunities to the manger to select best candidates so that they easily achieve all the target of the company in systematic manner. On the other side the drawback of using this methods is, it is very costly because in this manager invest more fund in advertising for inviting candidates. M1 How functions of HRM can provide talent and skills to fulfil business objectives HRM is one of the effective concept for organization in which company easily include skilled and capable employees within the company so that they perform their task in most effective manner and achieve its target. In this context, manager of the company provide better rewards and incentives as per employees performance in order to encourage their morale towards the work. Along with this, manager also provide better training and development programs to their workers which leads in enhancing their skills and knowledge which helps them in achieving organizational goals and objectives in most effective manner. D1 Critically evaluate the strengths and weakness of different approaches to recruitment and selection According toGutiérrez (2011)internal and external approach of recruitment is important for the company to selecting as well as hiring the right people for right job. But some time it define negative and positive view of the methods. Like internal approach fails in hiring best candidates and also demoralise them which reduce their performance level. But the main advantage of internal approach is to save more money of the company in effective way. On the 4
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other side, external approach helps in selecting new and capable candidates which perform their task in effective manner and get better results. But the negative point is, it is more expensive because manager invest their fund in advertising process for inviting more and more candidates. (Lewis, Packard and Lewis, 2011) TASK 2 P3 Benefits of various human resource practice for employees and employer Employee and employer are the important part of business organization to improve overall performance of the company. In H&M's context both are significant assets which contribute overall success at market place. In this HRM practice also helps in maintaining their performance level at workplace. It provide effective benefits to employees and employer in order to maintain positive work environment in appropriate manner. All are as follows: Benefits to employer:Create positive work environment:HRM practice is play important role in context of employer in which they provide effective benefits to improve their morale. With the help ofthis,employerfollowallthepoliciesofcompanytomaintainpositivework environment.Itdirectlyimpactontheirperformancelevelbecauseithelpsin encouraging workers morale and motivation towards the work so that they put their strong efforts to get positive outcomes in most effective manner.(Zott and Amit, 2010)Helps in taking future decision as well as action:Along with this it also help to the manager in decision making process because it include all the future action which aid in improving overall performance of the H&M's at market place. HRM practice helps in evaluating workers performance at workplace which leads in taking future action to achieve positive outcomes from them.Provide support to define policies of company:It also provide effective opportunities to the manager in which they easily set best policies to improve efficiency of the employees at the workplace so that they perform their best. It also aid in implementing all the necessary changes in their policies in order to define positive work environment for their workforce. Helps in team building:Best HRM practice also aid in building a better team in which all the workers are lead by manager in order to achieve all the target in most effective 5
manner. With the help of this manager provide better services to their team members so that they easily understand customers demand and provide them accordingly in order top get their higher satisfaction level.(Carter and Liane Easton, 2011) On the other hand effective HRM practice also define significant benefits to the employees which leads in improving overall performance of the H&M's. Employees are the important part of the business in which they execute all the work to reach end results in effective way. Benefits for employees:Improve employees performance:It helps in providing positive as well as healthy work environment for workers so that they get motivated and improve their performance level which highly affect the organization productivity in positive manner.Understand various needs of employees:One of the main benefits of HRM practice for employees is to easily evaluate as well as determine workers needs and demand within the organization. In which manager provide them better services and also provide better training and development programs so that they enhance their knowledge and also accept all the challenges in order to boost up their productivity level in effective manner. Create healthy working environment:HRM practice is one of the effective concept which define risk free environment in which employees easily perform their task without any interruption. In this company also provide fair and equal compensation which leads in improving their productivity as well as performance. With the help of this all the employees build positive relation with each other and get positive results.(McWilliams and Siegel, 2011) P4 Effectiveness of various HRM practices in terms of raising profits of organization HRM practice is one of the important aspect for H&M's company to enhance their performance level at market place. It include various activities such as training engagement, reward system, involvement of employees and so on all these helps in improving workers motivation level which leads in achieving positive outcomes. Along with this, HR department play important role in recruiting skilled and capable employees to perform their particular job. It directly affect on overall growth of the company in effective manner. In this context there are some effective point which contribute in improving performance level and also achieving organization profitability. All are as follows: 6
Recruitment:Recruit capable and skilled candidates is important function of HRM which helps in achieving positive results. H&M's improve their performance level by hiring talented employees to fill their vacant place in order to achieve success in systematic manner.(McWilliams and Siegel, 2011)Job analysis:Select right person for correct job profile is one of the important function of HRM so that manager easily achieve all the goals and objectives in effective manner.Training and development:It is also important for the organization in which manager provide better training and development programs to their employees to enhance their overall performance level so that they easily accept all the challenges.Involvement of employees:Better HRM practice helps in involving the employees in decision making process which leads in maximizing the profitability level. With the he of this employees get motivated and put their strong efforts to done their task. Compensationandreward:InthisprocessHRMpracticehelpsindefiningfair compensation which provide to the employees. Along with this it also give better rewards to workers in order to enhance their performance level in most effective manner. M3 Different methods used in HRM practices It is important for the company to use effective method in HRM practice such as recruitment,selectionandmanagingandcontrolling.Allthesehelpsinimprovingthe performance level of the company because with the helps of this manager easily hire bes and capable candidates for their vacant place. It helps in performing all the organizational activities in most effective manner. It directly affect on the overall performance of company at market place. With the help of HRM practice manager easily enhance productivity and well as profitability level in systematic manner. D2HRM practices and application within an organisational context, using a range of specific examples. There are different type of HRM practices which helps to maintain all over business activities and operations of the company due to this staff members of the firm will significantly performed their tasks and get success in the competitive market place. HR department of H&M plays several roles at the work place such as recruitment and selection, training and development, reward system, compensation, work in balance and so more. All these aspects are aids to improve working performance of the company as well as their staff members. With the help of 7
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them organisation can effectively compete with their major competitors also can give proper satisfaction to their clients towards their demand and expectations which they expect from company.(Pfeffer, 2010) TASK 3 P5 Importance of employee relations in respect of impacting HRM decision making Employee relation is helpful in development of an organisation. In the H & M business firm managers motivate their staff members to maintain the good relation with the each other. If the relationship between employees and managers will be good then it will develop the positive impact on the business objectives and decision making of an organisation. The good employee relationishelpfulinmakingthebusinesssuccessful.(RomneyandSteinbart,2012)For increasing the growth and development, strong employee relation is necessary. It deals in resolving all the problems as well as complexities or also deals with avoiding any kind of conflicts at the workplace. In order to main the strong relationship, it is necessary to maintain strong communication, good behaviour, attitude etc.(Meaning and concept of recruitment, 2013)Employers of the company concentrate on to develop healthy working environment within the organisation as well as create healthy employee relationships due to this staff members can easy to communicate with each others. It helps to increase their working performance and style of employees as well as enhance income an profit level of enterprise. Apart from this, it is necessary to be use and adopt smart methods and techniques within the organisation so that HR manager will easy to handle any kind of situations of company with the help of appropriate and suitable solutions. (Surroca, Tribó and Waddock, 2010) There are some importance of employee relations are given below as above: Increase motivation-If relationship between the staff members will be good and strong then from this their motivation level or morale will be increased. With the help of this they will focus on achieving the goals and aims of company in a given period of time. Moral obligations-If the relationship among employer and employees will be strong then employer will provide the better working conditions to employees, include them in the decision making process and protect them from any kind of abuse. Increase productivity-The strong employment relationship helps in enhancing the growth of company. From this the employees will be satisfied from their services and they will 8
work without any tensions. If the productivity will be employees increased from from this the productivity of an organisation will also be enhanced. (Renz, 2016) P6. Key terms of employment legislations and impacts on HRM decision making Government and legal authorities of the UK had enacted some legal rules and regulations within the country which all are have to be followed by every company of UK in an systematic style. While organisation follows rules and regulations within the organisation then respectively develop healthy employee relationship due to this employers and employees can easy to interact and share their information with each others. Hence, it is needed to be followed every legal rules and acts by every kind of companies because it aids to reduce complexity and conflicts from the workplace.(Glendon,ClarkeandMcKenna,2016)Inthisaddition,alsoremovethe discriminationactivitiesbecausesometimeswithintheenterprisehasbeendonesome discrimination things with employees as per their qualification, education, culture and so more. Due to this, they can demotivate towards their work and targets. Thus, they will not performed well and not get success in the competitive market place. While within the organisation has develop healthy working surrounding then respectively increased confidence and motivation of staff members due to this they can easy to complete works and targets within better and effective outcomes. (Mitchell, 2013) Further, with the help of better working performance respectively enhance the profit and sales of organisation due to this they can easy to compete with their major competitors. Apart from this, government of the UK has been regulated some appropriate rules and regulations which all are stated under below such as: Antidiscrimination:Accordingtothisact,havenottobediscriminateamong employees as per their body colour, culture, religion, qualification and so more because due to their respectively decrease their moral and confidence level towards their works targets.(Training and development,2017) Therefore, they cannot easy to reach their objectives and take competitive advantages from the external market place. However, employers of the company are responsible to equally treat every staff members and should understand problems and issues of them. So that they can easy to share as well as motivate towards their objectives which they wants to be achieve in future. (Iles, Chuai and Preece, 2010) Employment security Act, 1978:According to this Act, should be provide proper safety and security services to their employees so that they can feel safe while working within 9
the organisation such as heath insurgence, safety, pension and so more. Due to all these security services staff members feel safe and secure so that they can give proper involvement in their work. (Eisenberger and et. al., 2010) Equality Act, 2010:As per this Act, employers of the firm are liable to be equally treat every staff members as well as should be listen and understand their issues and problems in an systematic way. While management of the company equally treat employees then significantly increased their confidence and motivation level. Equality act helps to reduce unhealthy activities and remove conflicts from the work place of company due to this, all over staff members will effectively get success and attain their pre decided goals and objectives. At the last, it is necessary for every organisations must be follows legislations and rules at the work place. If they will not follows then might be government will take some legal actions against particular company. (Sirmon and et. al., 2011) M4 Key features of employee relations management and employment legislation that affect HRM decision-making It is necessary to be carry off all activities of companies in an systemic way additionally have to be follows legal rules and legislations of employment which enacted by government of the country. Every HR manager focus on the develop health employee relations within the organisation so that employees will easy to communicate and share their views with each others. Whereas, employment legislations aids to reduce conflicts and ineffective activities from the work place. Employee relationships and employments legal rules directly impact on HRM decision making process. (Hobfoll, 2011) D3 Critically measure employee relations and the application of HRM practices that inform and influence decision-making in an organisational context. Healthyemployeerelationshipsdirectlyimpactsonworkingperformanceofstaff members either positive or negative manner due to this it is required to be analyse working condition and internal environment of company. Effective employee relations are helps ion decision making process due to this HR manger will significantly take better decisions in the critical situations of the company.(Song and et. al.,2010) Whereas, applications of HRM also aids in decision making procedure because with the help of them respectively increase working performance of staff members due to this they can reach their decided targets and take some competitive advantages from the external market place. 10
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TASK 4 P7 HRM practices in a operations elated context, using specific example Basically, HR manager of H&M is liable to be hire some capable and skilled candidates within the organisation for an specific job profile. Due to this, staff members will easy to perform their work and attain their targets. (Kerlinger and et. al., 2013) For example:There are producing job specification for the HR manger of H&M as well asproperCVoftheappliedcandidate.Inwhichsystematicallymentionedallrequired qualifications, roles and responsibilities within have be performed by them. JOB SPECIFICATION HR Manager Company nameH&M (Hennes & Mauritz) Reporting toHR Manager RequirementsImpressive communication skills Attractive personality Interpersonal abilities Hard working Punctual Leadership attributes Team management abilities Time management QualificationsMBA (Specialisation in Human resource) Experience2-3 years Responsibilities or DutiesSignificantlymeasureandanalyse actual working performance and style of all over staff members. Develop healthy working envelopment Solveissuesandproblemsof employeesthroughappropriate 11
solutions. Provide proper training to employees towards their works and tasks. JOB SPECIFICATION QualificationCandidate should be postgraduate ExperienceThere is necessity of at least 2 to 3 years of experience. Area of ExpertiseAmended communication acquisitions Proper knowledge about HR subject Training and development Problem and issues settlement Performance management and improvement Other QualitiesTime management Interpersonal abilities Communication abilities VACANCY H&M is hiring for the post of HR manager. Post – Human resource manager Qualification - Master in relevant field, Phd. Experience – minimum 2 to 3 years of experience in clothing retaile sector The selected candidates will be called out for interview. The individuals will have to apply for job via post or email. Last Date to apply- 20 December 2017 Address:185 Buchanan St, Glasgow G1 2FF, UK Email: hr@H&M.com 12
Contact: +44 344 736 9000 Candidate CV received for the job: Curriculum Vitae Name: Address: Telephone number: Email: Career Objective:To continually enhance and build up my aptitudes while working in an reputed association which trust in double development and advancement. Academic Qualification: Graduate Postgraduate in Human resource Experience: HR Executive in M&S from last 2 years. Personal skills: Great communication skills Better administration capabilities Time management Interpersonal abilities Leadership quality Declaration: I seriously proclaim that everything expressed in this CV is correct and unadulterated. Thank you Date : 13thDecember 2017 Interview questions and preparatory notes: Interview Question Q.1. Tell me about your self ? 13
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Q.2. What do you know about Human resource management concept? Q.3. What Characteristics and abilities have required in HR manager? Q.4. In what abilities will you formulation staff members? Q.5. Which type of human resource methods you will be used for managing activities? M5 Provide a rationale for the application of specific HRM practices in a work related context. As per above define different type of HRM practices which can be used by H&M for managing and controlling business activities. In this addition, HR department can easy to hire capable and skilled candidates within the market place so that they will help in get success in the competitive market place. In the context of HRM practices such as recruitment and selection, training and development, compensation, reward methods and so more. Apart from this,All these practices are aids to increase working style and motivate towards their tasks. Due to this, they will complete their better quality and results. (Luthans and et. al., 2010) CONCLUSION Fromtheabovementionedreportithasbeenconcludedthat,Humanresource managementusedbyeverycompaniesformanagingandhandlingemployeesofthe organisation. Due to this, they has been significantly performed their targets and achieve their goals. This report has been defined, several functions and purposes of HRM and different methods of recruitment and selection in the context of H&M. Additionally, it has been elaborated about several importance of employee relations and various employment legislations which had been enacted by government of the country. At the last, appropriate job specification and CV has been prepared for the HR manager of H&M. 14
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